Samsung Washing Machine 3E Error Code not spinning or turning

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Tutorial: www.how-to-repair.com/help/sam...
Samsung washing machine not spinning
This video will show you how to identify your 3e error code fault and replace the motor or carbon brushes
3E error code is a Motor tacho fault detected
Can also be caused by be main PCB
If the motor tacho signals are inputted less than 2 for 2 seconds after main drive motor started, this error will occur on normal brush motors and direct drive motors
Check carbon brushes if fitted
Check motor capacitor
Check motor
Check motor tacho
Check all connections and blocks to the motor
Check connections on the main control module
Check main control module
Please remember to subscribe to our channel
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Remember to Shop with www.how-to-repair.com and it would help us by posting the video or the website on your timeline. This helps us a lot and if we really helped you can always buy us a beer how-to-repair.com/help/buy-pau...
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21 ноя 2015

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Комментарии : 105

@TonyDang0688 7 лет назад

Thanks Paul, I got Error 3E 3 weeks ago and i fixed it thanks to this video. The issue with my machine that the spring that is loaded in the carbon brushes were jamed and stopped one of the brushes from connecting to the comutator. after applying pressure onto the carbon brush releasing the blockage on the spring and it extended again. Since the motor was out I cleaned the comutator with Alcohol and dry paper towel. Fingers crossed and it worked like a charm. Calling the technician to have a look was 70-100 dollars alone and if he replaced the brushes, another 30-40 dollars. This video saved me 100-130 dollars. Took about 3 hours of man hours since my washer was washer/Dryer stacked unit and pulling it out of the closet by myself was quite the feet. This beer is on me, Cheers.

@williamford7966 2 года назад

Thank you for that detailed explanation. I also have an 3E3 code; I'll tackle this problem first thing tomorrow.

@dominiqueriwai 3 года назад

Very clear and helpful video. Just changed my carbon brushes and its working like new. Thank you for sharing your skill set and knowledge

@andrewxtm 4 года назад

Just stumbled across this video and thought I would comment on how impressive it was. Clear instructions via voice and actions. It sounds basic but literally a perfect video for the purpose. Keep up the great work mate.

@jamesondexter1761 2 года назад

instablaster.

@Dana-fs6fk Месяц назад

Thank you very much for this video, my boyfriend just fixed our washing machine and we didn't have to buy another one. I appreciate that some people share their knowledge to help others! All the best!

@How-to-repair Месяц назад

Glad I could help! Make sure you spoil the boyfriend getting it sorted my video only pointed him in the right direction, What would really help me to get my video seen as I'm no IT expert is to either share the channel or at least post it to your friends my videos might not be RU-vid superstars, but they save Appliances from the scrapheap. Share and help us fight appliance waste! @Dana-fs6fk please remember to subscribe to our channel as that really helps us ru-vid.come432SAb2g08 Thanks, Paul 👍

@grusan1 3 года назад

Thank you - we called the Samsung support (in Sweden) and they say "It is the circuit board" and said they could mend it at a very high cost. Then we looked at this, did the same thing, and the machine is working again. Shame on Samsung support and thum up for you!

@dadoremixx 2 года назад

where you buy parts ?

@mangoman9290 4 года назад

You are a champion! $A17 repair vs buy a new machine. Video's like yours really help keep machines running, waste to a minimum and keep peoples money in their pockets, well done!

@How-to-repair 4 года назад

Can you do us a favour and please share this video on your timeline. This will help other people who can’t get engineers out to help them. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-rFyGAHVFUW8.html&t Stay safe

@ronsper 3 года назад

Superb video, many thanks, no more dirty laundry. This fix was even easier than I thought it would be. For anyone else wondering if the brushes are the problem, a sure sign in my case was a fine black coating of carbon dust on everything near the motor.

@How-to-repair 3 года назад

Iam Glad we could help you. My Ebay Shop rover.ebay.com/rover/1/710-53481-19255-0/1?mpre=https%3A%2F%2Fwww.ebay.co.uk%2Fstr%2Fhowtorepair&campid=5338676951&toolid=20008 If you ever need help please use our site for 24 hour response www.how-to-repair.com/help/contact-us/ If have a question please use our site for 24 hour response www.how-to-repair.com/help/contact-us/ Please remember to subscribe to our channel ru-vid.com Remember to Shop with www.how-to-repair.com and it would help us by posting the video or website on your timeline. This helps us a lot and if we really helped you can always buy us a beer how-to-repair.com/help/buy-paul-a-beer/ Please remember to mark us to your favourites also I would be grateful if you would subscribe to our channels social media as this really helps my site and keeps us going. RU-vid. ru-vid.com Facebook. facebook.com/how.to.repair.appliances

@psykbe83 6 лет назад

Excellent, mine was getting this error as well (was taking water but was never turning), same if I do an empty spinning went from 12 min to 11 but then no turn and getting back to 12 until the 3E arrive. I the just removed the belt, then remove the 2 screws to remove the motor. Then checked the brushes (which seems to be 50% used which is not abnormal after 6 years running at 10 wash+ per week). Then when mounting back ensuring the connector of brushes were cleaned and change as well a ground wire that was going to the drum as connector was broken. After all this, was running well the empty spin as well as a normal program ; super !

@trolltv1282 5 лет назад

Spot on mate. WF0702WKU LASTED 6,5 year of intense use not bad.Thank you for advice

@Bovorn.S 4 года назад

bloody you make it look so easy. easy to follow but I took a lot longer lol.

@Roadkill7878 Год назад

Thank you for a very useful tutorial. I fixed my machine. In my case the brushes were fine but I had a lot of carbon build up on the commutator

@How-to-repair Год назад

Glad it helped Thank you For leaving a comment this is for you ru-vid.come432SAb2g08 please remember to subscribe as that's is what keeps this channel going. Thanks 👍

@krzysztofblaszke7269 3 года назад

Thank you for this video, which just helped me fix my washing machine. Very useful! Regards!

@How-to-repair 3 года назад

@zavaidok 4 года назад

Worked for me too! The motor wasn't spinning, but after cleaning the comutator and reseating the carbon brushes, it works just fine. Many thanks for this vid! :D

@zavaidok 4 года назад

Problem reoccured after 3 days. :( Hopefully replacing the carbon brushes will fix it for good.

@How-to-repair 4 года назад

@johngordon4053 7 лет назад

is this the same as a Maytag Neptune and if so do you have parts for them as well?!

@carisma-uk 2 года назад

Thank you for this excellent video; I managed to fix the motor just by cleaning the magnets; the brushes were actually in great conditions. The machine now works :-)

@How-to-repair 2 года назад

Really glad we could help you remember if you ever need technical assistance we do a live stream once a week to assist customers

@securityofficer1828 7 лет назад

Thanks!!! Quick fix. I found a broken wire a the motor!!! Running like a champ again.

@fbeets4161 3 года назад

hai Paul thankyou for the video...i had 3E error and i changed the carbon brush, but the error still appear....can you tell me what i should to check beside carbon brush replacement.....thankyou

@davidkorabell6660 7 лет назад

I have an older j1045 (no suffix). the cabinet back is one piece. How to I access the drum motor?

@jongkytjahjadi2383 3 года назад

Thank you!!! Very useful information.

@user-ss2kw5ml2m 6 лет назад

thank you friend! very useful information. I'm Russian, I did not understand the comments, but I saw everything ... thanks

@suudiker 4 года назад

Terima kasih Setelah melihat dan mendengarkan video ini, saya mengerti kode error 3E. Mantap, good luck

@user-xn9km1bh7y 4 года назад

Спасибо, заменил щетки все заработало!). Thank you, I replaced it on the video and it all worked

@adamrandle3148 6 лет назад

Hi there, my samsung machine has this '3e' error - model number WD8704RJD. The drum wont turn and when trying to move it with my hand inside, it makes a scraping noise extemely hard to turn, like the whole drum has lost its correct seating. Is this motor issue? Please help as Samsung support says 3E.... but their aftersales support company thinks it could be a mainboard issue also?! I asked, surely thats electrical where this seems mechanical.....they wouldnt comment. Basically, if its a motor issue, Samsung will cover it... if not, im on m own. Thanks!

@maraton100pigeons4 5 лет назад

what did you clean the collection rotor?

@julienleroy8141 4 года назад

Thank you for the video. I bought the carbon brushes but the angle is the opposite of the used one. Does that matter? The motor is a welling too and similar brushes as the video.

@MrJustesting 4 года назад

Check the locator tabs. Sometimes you can install the new brushes into the old brush casings.

@lassissisaidy7919 4 года назад

Merci pour la video

@sezginerginteknik448 3 года назад

man, what kind of material did you rip off the resin on the bord?

@liyejun 5 лет назад

good video, but I can't find parts for my samsung WF431abw/xaa in US.

@agraltechnologies 9 месяцев назад

Excellent video thanks. Please confirm can we use sandpaper to clean the armature commutator ?

@How-to-repair 9 месяцев назад

It would have to be very fine and done correctly. You want to be using a maximum of 1000 wet and dry. But it is much better to use the correct equipment. You can find a commutator stick, which is specially designed for cleaning amateurs.

@Bsmilein 3 года назад

Hi thanks very much you clip was very helpful I’ve done as you’ve said which got rid of the 3E error but now it has a UE fault I was hoping you could help

@Bsmilein 3 года назад

Actually I found the belt wasn’t centred and put it off balance

@WANWIEN 8 лет назад

I had have the 3E error code. Replaced the motor and rotor position sensor, work with light laundry load but stop spin with heavy load. Any idea what's need to be done?

@zoesmybaby 7 лет назад

go to the laundromat :(

@calvinkulit 7 лет назад

Tan Le Suspect the control board

@Hessenfreax 3 года назад

With my Samsung, I only had to change the carbon brushes. the Samsung pumped water in and just stayed in the program with the error 3E stand without turning the drum ... Plug & water out, then screwed on the back, engine loosened on two screws - carefully, because of the two cables of the Carbons! Then the carbon brushes changed for about 15 euros - very simple - even for the layman!!!

@alexniki3710 Год назад

Which type of carbon brushes is compatible with my Samsung washing machine?

@replacement3756 7 лет назад

Bonjur je e problème avec machine à laver kod E 5 .merci pour

@KarlaRodriguez-ix9cq 7 лет назад

Mines is showing E3 error code but doesnt have the little motor is a model no.WF431ABWXAA01

@ashokdobariya6567 6 лет назад

Thanks sir

@kumargaurav1341 9 месяцев назад

Hi Sir .. i do need carbon brushes for my samsung washing machine WF-J1254/XAC .. could you please give me part no. Or where i can buy those???

@nebibahceci669 3 года назад

Teşekkür ederim

@velusamy3934 3 года назад

Thanks❤

@bhaskarchityala7976 2 года назад

Tq sir

@kuroochaa 6 месяцев назад

My washing machine is displaying error messages 4C or 4E, and all attempts to clean the hoses and filters have been unsuccessful. The water inlet and outlet seem to be fine, and there is no blockage at least. The internal area also appears to be in good condition. The error message occurs after approximately 1 hour and can only be resolved by selecting the Rinse and Spin option. Does anyone have an idea of what might be causing this error? Appliance: Samsung 6.0kg P1253 Thank you in advance

@SummerFunMan 8 лет назад

First comment! Do top-loaders have brush motors too? How come this doesn't scream (I'd think you'd hear some kind of scream even on a lower speed)? Happy Thanksgiving (USA) today!

@How-to-repair 8 лет назад

+Maxx Fordham not normally on samsung but always depends on what type of motor was fitted. with regard your scream i just never waited for it to go into spin mode as its not necessary as i new motor was good after changing brushes. its too early to wish happy xmas thats december Please remember to Shop with www.how-to-repair.com and it would help us by posting the video or website on your timeline. This helps us a lot and if we really helped you can always buy us a beer how-to-repair.com/help/buy-paul-a-beer/ Please remember to mark us to your favourites also I would be grateful if you would subscribe to our channels social media as this really helps my site and keeps us going. RU-vid. ru-vid.com Facebook. facebook.com/how.to.repair.appliances

@SummerFunMan 8 лет назад

Well, how-2-repair.com, I already mentioned the type of motor: like I said, a brush motor just like you're talking about there. And no, not my scream, but the brushed motor's scream. (Oops, missing k from "knew.") Good thing I didn't wish ya a happy Christmas, huh? Good thing I already know what month that's in, huh? :-) Nahh, I won't be buying anyone any beer or other alcoholic drink. Thanks for your reply, Mike

@How-to-repair 8 лет назад

+Maxx Fordham lo i did not realise it was holiday in the us sorry

@SummerFunMan 8 лет назад

Heheh, how-2-repair.com, you didn't know a difference between the name "Christmas" and the name "Thanksgiving"? LOL, how does that work? Hey, also, here in the USA, because Thanksgiving is about a month before Christmas and people here tend to do a lot of Christmas shopping, they usually like to take the day right after Thanksgiving to do a lot of that shopping. Over the decades it has gotten so big that more and more stores have opened earlier and earlier for the big-sale day now known as "Black Friday" (as a reference to the phrase "in the black," meaning no red pen ink in the financial books for that period because of a lot of money being made. In the more recent years these early openings (besides grocery stores and fuel stations which have often been open for much of the day anyway) have encroached upon the holiday itself, earlier and earlier into the evening, for what's now starting to be nicknamed "Gray Thursday"! I think the more years that go by, the more Thanksgiving will be more like our Independence Day where many businesses remain open all day even though that's a major federal holiday too. A lot of people (including my siblings and parents in just the last 4 years or so now) even like to go watch a movie on that day some time after the big dinner. Thanksgiving is named after the pilgrimage from probably your area of the world (you're in the UK, right?) to here, where native Americans helped the pilgrims get bounteous gardens going and the pilgrims gave thanks to them and God for the great help!

@muradhabibi820 3 месяца назад

I've the same error 3E in my Samsung washer 7 kg ecobubble . Is the error for brush or anther problem. Thanks alot for video ❤,

@perisicmico5244 2 года назад

I have Code 3e but motor is ok ?

@elfpimp1 6 лет назад

i use a rubber eraser to clean the commutator. then a good blast of air..

@keithtownsend4122 Год назад

What's the black plastic cap on the motor with 2 wires held on two screws please

@How-to-repair Год назад

thats the tacho reader to tell pcb the rpm of the motor glad we could help you @keithtownsend4122 this is for you ru-vid.come432SAb2g08 please remember to subscribe as that's what keeps this channel going. Thanks 👍

@giovannisocci8793 3 года назад

what s the average cost of the motor?

@margaritaosses9527 7 лет назад

Excelente arreglamos la lavadora

@mallikarjuna3986 7 лет назад

Margarita Osses

@jasonmarlin7715 7 лет назад

Margarita Osses

@venugopalaraosanapala3900 4 года назад

What is the 3d meaning

@richchannel5977 5 лет назад

My Samsung washing machine I need the one video my washing machine continued working not stop I need the your help on the video spinners timing is properly working but not fast quick service continued working working working but not closed need to close this correctly

@dehradunacrepairing8121 2 года назад

Good jobs sar

@How-to-repair 2 года назад

Thanks please remember to subscribe as that's is was keeps this channel going. Thanks 👍

@cinlung 9 месяцев назад

I wish you are close to me. I have had many technician duping me charging cost for check but no solution

@md.sohelrana1985 Год назад

my washing is samsung 9 kg, its problem e3, not sprinning, pls solve this problem

@sasacvetkovic127 6 лет назад

I have no error codes on the screen. Machines is working normaly, but when it gets at 9 min it jumps tu 10, when it comes to 9, again it goes to 10 and like that to infinity. Any solution?

@leylaaznauroa3190 6 лет назад

Igot nd what can i do

@kharolyusrimohamad4476 9 месяцев назад

Water coming in and stop...a while a code 3E appear. What the problem. TQ

@khurramzaib5918 Год назад

But in my case, I bought a new model of Samsung eco bubble since 2 years ago. And till then my 2 Pcb cards got burst at the output or supply side of the motor. In my machine there is simple induction motor without brushes. I do check it once again after i watched out your video but i found none brushes. One thing is quiet astonish, by physically moving the rotor of my motor then it generates electricity of 30 VAC at terminals on around 100 RPM and I dont know why. Technicians of PCB card always saying the causes are due to the reverse votages. And for that I physically go to the motor technician and showed my motor to him. He replied motor is ok. And in last I checked my wire then wire is also perfect. So what in my case the issue is?? 😊😊😊

@How-to-repair Год назад

I am sorry to say it is quite common to have an inverter board go on your washing machine. I cannot tell you the reason but you should always have the live and neutral the correct way round wherever you are in the world with regards to the machine generating power when rotating the drum this is normal I have used these motors to make generators like wind turbines as a hobby. @khurramzaib5918 please remember to subscribe to our channel as that really helps us ru-vid.come432SAb2g08 Thanks, Paul 👍

@user-pm3iy1qz1b 3 года назад

شكرا لمجهودك . ارجو المعذره لكتابة تعليقي باللغه العربيه واتمنا ان اجد جوابا لسؤالي عند وضع الملابس بالغساله يفقد المحرك عزمه ولايدور مع العلم ان المحرك جديد ولايظهر اي رمز على الشاشه

@rogergamargo8313 4 года назад

Mi lavadora Samsung carga frontal no bota el agua y la bomba esta buena que puede ser

@How-to-repair 4 года назад

@MrDolf007 6 лет назад

i did like shown but 3e code still...what now ?

@Zumaray 6 лет назад

Check Wire Connections On Control Board and check the Hall sensor.

@rosalindaauristela1851 5 лет назад

@@Zumaray eh?

@vesnagjorgievski549 Год назад

I have the same model...I can't do a calibration...Please tell me how to

@How-to-repair Год назад

You have a problem with PCB if it won't

@vesnagjorgievski549 Год назад

@@How-to-repair I can't remember what button to press to start the calibration...

@jasonmarlin7715 7 лет назад

a scale

@abdalrhman7624 5 лет назад

SAMSUNG. j843..1E 🤷‍♂️🤷‍♂️🤷‍♂️🤷‍♂️

@jamesobriant1417 Год назад

It looks like the Maytag mah2400aww

@blackboxingkings2800 Год назад

My Samsung machine won't wash at all

@mtiraouifeteh7177 Год назад

Panne de

@sergiorojas679 5 лет назад

Alguien en español ? Q es lo q le cambia?

@alejandroluispaolucci6134 4 года назад

Cambia los carbones que se consumieron con la rotación. Tiene los originales que vienen listos para atornillar. De no conseguirlos se compran los carbones y respetando la posición se reemplazan soldándolos a la cinta de cobre del original.

@georgecass8529 Год назад

They are poorly designed throw it away and go get a different brand .

@How-to-repair Год назад

I am hearing more and more problems about Samsung washing machines PCB problems and also the spider that holds the bearings. Have a great Christmas and a happy New Year. glad we could help you @georgecass8529 this is for you ru-vid.come432SAb2g08 please remember to subscribe as that's what keeps this channel going. Thanks 👍