Thanks so much for your help with this. I've been struggling for a week trying to get it to connect and couldn't figure it out. It didn't work at first, but I read comments and saw the tip about activating the SMB1 features in Windows and it worked immediately. Thanks again!
By me it's working now, not 100% in response to this video, but in response to the comments under this video. (Ricoh Aficio MP2000) I have not maked a new Windows account, because the only account was already Administrator with username and password. THE big problem that is was first not working in Win10, was to activate the SMB1 features in Windows (in Control Panel, Add/Remove/Programs, Turn Windows features on or off), check 3 boxes SMB1.0). Only that this checkboxes where not checked, was the reason I spent about 3 hours. But thanks for this video, but unfortunately that the SMB-problem is not in the video.
Thanks I am using Ricoh MP2014D machine and company engineers also not able to solve the issue of server response error. I solved it by watching your video
Additional steps I had to do to: - go to Ricoh drivers official website, download and install the updated driver for your copier (I have MP C2003 and the right one is PCL 6 Driver) - press win+R, write optionalfeatures, press + on SMB 1.0/Cifs File Sharing Support, activate all the sub-folders
Finally found your video and I really appreciate your help. I couldn't get the scan to file to work with other videos, but yours did it (I had to interpret for my Windows 7 operating system). Thanks so very much for your video!
I did everything that was in the movie, but wasn't enough since my printer wouldn't see my network. I also did what I found on a microsoft forum thread about the fact that my Network ID button greyed out. Now it finnaly works!!
Thank you very much for your video . This was the only video that worked for me to get my ricoh copier working. I wish I did not have to have a password attached but I guess it is better this way. THANK YOU
Junior and Brian....I am using the Ricoh Aficio MP C2050. I have set up the folder on the Ricoh but the test page that I scanned in never makes it to my computer. I can print on the Ricoh all day. The screen displays the folder that I have set up for scans. After I scan the test page, the screen shows "processing" but it never makes it to the destination. I know that the video says that the Ricoh must have the correct firmware but if it is functioning correctly in all other aspects, I am wondering if there is another area that I can troubleshoot. What are your thoughts?
well a 2050 is still working with the SMB 1 Protocol. So yes you see the folder because when the sharing of the folder is checked that passes not trough the SMB protocol. Once you want to scan the SMB protocol kicks in and the file is not transferred. You could try to reactivate SMB1 on your windows 10 machine or you need a firmwareupdate to make it working. If i would be you i would simply switch to scan to mail. Hope it helps
Yes good tutorial helped me thank you. I could not find where to change folder path in the web interface but have now resolved this. Also set authentication. Good work thanks again.
Thank you so much for your video, very helpful. Only thing I would add is to enable SMB 1.0 in Windows, when I did this finally everything started working (Ricoh MP 201 SPF).
This was a wonderful video, but I couldn't get it to work with the actual scan. (Buttons worked, computer talked to copier, etc.) So I finally had a service call to my Ricoh technician and they updated the firmware. It was a long and involved process. It was not updating the driver to Windows 10, because I had already done that. Yes, it cost me $125, but if I had done it earlier, I would have spent less time trying to troubleshoot it.
Any number of reasons. Check to make sure your copier's firmware is updated to the latest versions. Make sure your smb protocols are selected in add remove programs, turn windows features on or off. SMB v1 needs to be checked. Also make sure you dont have a firewall or antivirus blocking the port.
At first it didn't work but I went back to the properties tab in the scans folder and everything was unchecked so I probably just exited before applying changes or something. My bad but it's fixed. Thanks for your help
Yes! I ran into this problem as well. After going to Windows features and turning on SMB protocols the Ricoh scanner was able to connect and transfer files.
If the software of the machine-printer is not up to date with windows 10 ....its hopeless trying to communicate with the pc...thats what i have learned after many many wasted ours....
I'm confused about this Brian. It's so sweet of you to make us a tutorial, but I just got a new computer and I am trying to switch it over and I think I'm screwing it up.
Hallo Brian,Well done n thank you for your tutorial although I have not yet managed due to "no connection" with typing mistake by settings! Try again ...
Hi Brian I am Using RICOH Aficio MP C2500 Printer and I have windows 10 32bit I have setup everything but it is not scanning to a folder is not working Please help
hi brian, I used this setup to a windows 10 home edition laptop and it worked great!, thank you!! Now, I am changing PC'S and trying to connect the same Konica Minolta mf1690 printer/scanner to my new Alienware desktop. I added the user and shared the folder exactly as you have it in this tutorial. when I change the ip address on the printer to the new pc, user name and scans folder properties are identical. I keep getting SMB SERVER ERROR. if I switch ip's to the old laptop and scan the old laptop is still working great what am I missing? thanks for your response......harry
Hi there, Thanks for the video... I successfully connect the printer and laptop for scanning but it gives me "Connection has failed. Check settings and check Scanned File Status." error message... Please assist how do I fix it
Is there a way to prompt for a PIN before scanning? I know HP scanners do this, and it really helps prevent unauthorized users and accidental scans to the wrong network folder. Thanks!!
This tutorial is great, but does this work if you don’t have admin rights on your computer? Unable to locate “Family and Other” on windows 10 version 1909
Thank you very much but I need you to help me with a problem that I have with the Ricoh Afisio MP3502 printer when I go to the main page and login I don't get the contact book as I can add it to be able to create an SMB Folder Please help me I don't know what to do?
Hi Brian, I have a Ricoh MP2851 running on Windows 10 Pro. I had the canner feature work for a long time. It was setup a little different than yours (static IP). Recently my printer stopped scanning to my folder. The printer says it doesn't see my computer... When I ping the printer in cmd, everything works though... I followed your instructions to create a folder and link it up. However, after following all the steps and trying to scan to the new folder, I receive the same error that the printer can't see the location and I am still stuck. Any advice?
I needed to add that you should go into control panel, then add or remove programs, then turn windows features on or off, then check SMB v1 to allow for all copiers to scan to windows 10 shared folder.
Hello Brian and thank you so much of you tutorial, i did not creat the new user, i just creat a folder "scan" but i share my hdd, and too the folder, and i avtivate some option smb 1.0/cifs and direct smb, and i in the firewall i give autorisation of direct smb, and all it s work !!! i did it with tow pc in windows 10 with the same procedures and it s work. thank you a lot off i ll try your tutorial with email cause it s make crazy i try it to do it alone but not work, i ll follow your tutorial i home it s will be work too. i have one question, my ricoh mpc2003 i have a big latence between i order to print and when ricoh start printing, do you know why ? Thank you a gain
Brian, is there any workaround to simply get the printer to scan to a folder on a usb connected computer running windows 10. I'm not interested in full functionality, just bulk scanning to file.
well there is not much sense in doing that. it's possible but you need the twain driver for your printer. once you got that you need a software that gives the command to the printer to scan and there you have the issue. quality is very low when you scan like that. i would suggest to use scan to mail or folder or even scan to USB device if you got a port on the used device. but yey you can do it with the twain driver
Please help, i am hopeless: I have an Aficio MP c305sp and when i follow the steps, the printer says, no connection. Do i have to change my network settings? Please contact me, i am so lost.
I successfully added the folder in my printer Aficio MPC2500 but the document didn't appear in the scans folder on my windows 10 and in the machine the scanned file status of the document says waiting :P
when I log into the user interface of the printer and go to address book it is not responsive at all when I click on add user. Not sure why as I only have 3 other previous folders on other devices and in any case it does not allow me to change the other folders too. Any idea why?
I have an MP 5001 that worked perfectly in windows 7 but does not work now after the windows 10 upgrade?? Firmware was updated and I followed the instructions to a T? I'm out of ideas
Hello, I do everything that is shown in the video and, in some cases, I do not scan. Scan on some PCs. All computers have Windows 10. I changed the access settings to networks and shared folders and it did not work. Do you have an idea? Thanks
check the systemlog and the DNS of the printer. if the DNS is wrong and the shared path to the folder is a hostname the machine can not resolve the hostname of the shared folder
Hello Brian, I am using an SP 310SFN Ricoh All-In-One, I am using this on Windows 7 & its connected to a network. I have been receiving Faxes from all over & want them to go directly to a folder or an e-mail, Pls HELP HELP me to sort that out, how do I go about it. I am also using the Web Image Monitor, But unable to get through. Awaiting your reply very soon. Pls, explain in detail how do I set it up.
first of all you nee working mailconfiguration on the device. that means you need to fill in the SMTP server, the port and if there is a authentification on your sever the login and PW of the authentification. once you did that you go to the fax settings and tell them to send any fax that is incoming to the user where you made the SMTP configuration.
