I got one from zzounds it had a nasty scratch on the bridge. I looked at the manufacturing date and the guitar was already 5 years old lol. A 5 year old guitar isn't new so I sent it back. The neck is super smooth but I didn't like the pickups and it was too light and felt cheap and the look of the guitar in person looks cheap. I prefer my schecter diamond series Platinum with emg. Paid $500 now they sell for $735 lol.
To each their own, pickups so far seem fine to me. I'm personally not a fan of EMG pickups. To be fair, has been a long time since I really played a set of EMG pickups. From what I remember, they were awesome for high gain and metal, but sounded plasticy and not very good for clean and other styles. I played in cover bands, I like a lot of different styles and sounds, I seem to like passive pickups better, they were more flexible. As far as the rest of the guitar, I haven't found any scratches or dings yet, and yes the neck is very smooth! I'm looking forward to working on more projects with this guitar!