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Seiko Repair Truth - Disposable ?! 

John P Watches
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Here I cover the costs of servicing some Seiko watches and whether or not it makes sense to have the watch service performed or to purchase a new Seiko watch.
While there are some higher end Seiko watches at price points where it makes sense, many Seiko watches do have servicing costs that outweigh the cost of the watch or the present day value of the watch. Also, there are some Seiko watches that the service price may be around half of the retail price.
Am I talking negatively or in a hateful way toward Seiko watches ? No. I enjoy some of the Seiko designs and the watches generally are rugged. Though, I am just showing the Seiko service prices and providing additional commentary with experience of having a watch service center. It is up to everyone to decide whether or not they will service the watch or purchase another.
Thanks for all the support!
-John P
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27 июн 2024

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Комментарии : 559   
@supriyomajumder8149
@supriyomajumder8149 4 года назад
My dad's Seiko 5 has been working fine since more than 30 years. If it breaks down, I'd go all out on servicing it no matter what the cost. It has earned it.
@ezeztztz
@ezeztztz 2 года назад
Absolutely,still ticking after 30years is incredible.
@DaTryHardCamper
@DaTryHardCamper 2 года назад
@@ezeztztz seiko has amazing long lasting moments the 7s is bullet proof. I took a chance on the 6r35 in Hope's it will last 25 years.
@predragjo5977
@predragjo5977 Год назад
@@DaTryHardCamper It will. Most entry to mid range Seiko movements are made based on 7s26 with a couple of upgrades for hacking, handwinding, power reserve and thats it more or less. 🙂
@predragjo5977
@predragjo5977 Год назад
Of course you should service it and not listen to these snobs who make videos like this while thinking Hamilton Hkaki Field with cheap ETA is worth servicing 😄
@mr.aleximer
@mr.aleximer Год назад
So it means i dont need to service my 10year old monster which goes +2 seconds per day?
@jackwakeman148
@jackwakeman148 4 года назад
The reason Seiko servicing costs more in proportion to the price of the watch is that the watch itself costs much less, compared with luxury brands. And if my SKX009, which I've had for about five years now, breaks down, I'll still have it serviced instead of buying a new one because its value for me is now much more than its purchase price. So using the term "disposable" is inappropriate (and snobbish) in this case -- it seems to imply the brand is of poor quality.
@syedmohdfasihnaqvi155
@syedmohdfasihnaqvi155 2 года назад
Indeed. Servicing a seiko is not any easier that servicing a rolex.
@borb3049
@borb3049 2 года назад
Agreed with snobbish part, he must be a collector not an enthusiast
@sinjon
@sinjon 2 года назад
Yeah, John P apparently doesn’t know what sentimental value is, just looking at the actual numbers. Very snobbish. My dad got a Seiko for his retirement and you can be damn sure I’ll have that thing serviced. Truth be told, charges for a servicing are probably low because Seiko just slaps a fresh new movement in there. His company not servicing Seikos is forcing customers to pay that $50 shipping fee to Seiko, which raises the overall cost, so he’s just helping to screw the customer
@brownnoise357
@brownnoise357 2 года назад
You've actually missed a critically important Point, that is called a Cost Benefit Anakysis Ratio. You use that to see if you have a chance of a Win/Win Opportunity, and it can reveal shocking things if Enotion can be set aside. I'll give a disturbing Cost Benefit Ratio, where 1:1 is Breakeven point, and it came from a recent Cost Benefit analysis of Wind Turbine Generators, which closely matched my fi dings from living with Wind (and Solar) generators when living Off Grid (which ). is the only really useful niche they have, it turns out . Anyway, that Study revealed that the Wind Generator Ratio At Best and Most Optimum, is 0.6 to 1. That means the very best you can hope for, is to lose a Minimum of 40% on your investment. If you add in accelerated wear and Tear for Wind in Marine Environments, it's even Worse. The Best Solar Ratio, is a lot worse than Wind. It's a shocker, right, but it's a Realistic non emotional Real World Reality, that Sensible people are obliged to take into Consideration, especially when it is involving the "investment" of Colossal Amounts of Public Takpayer Funded Money. I must state, that in their proper place, and proper geographical location on the Planet, I am a very big fan of Wind and Solar, but you still need a diesel generator to back them up if you need to run Critical Systems reliably. Best Wishes. Bob. 👍🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇲
@omegalamda3145
@omegalamda3145 2 года назад
@@brownnoise357 sorry to say bro, you’re sounding a bit like Johnny P rambling on and on. Yet Johnny is referring to watch enthusiasts not snobbery. I’ve purchased a SEIKO watch in the seventies. It lasted for decades, as I am a Chef the watch never failed under extreme heat, repetitive knife use w/ asian cleavers etc. Your reference to “Cost Benefit Akanaysis Ratio” ?? Began on the wrong foot. Wind Turbines, solar!?? I agree w the person above Sin Jon in that repairing his Fathers retirement Seiko is act of love a point that supersedes all Cost Benefit Analysis Ratios on so many levels. Good luck and take care. I
@gang208
@gang208 3 года назад
If you are a collector of Seiko, it pays to learn to service your own watches, especially the less expensive ones. For the price of having one watch serviced, you can buy a basic set of Swiss made tools. Once you learn how to service a watch, you will look at fine watches very differently and appreciate your collection much more.
@stevesmith7997
@stevesmith7997 4 года назад
I have a Seiko 5 which is over 15 years old It has been worn everyday for work and still works well! I am a retired Landscape gardener these watches are bullet proof! Will keep it until one of us dies!
@MR.BUCK_MAN
@MR.BUCK_MAN 2 года назад
hello friend, in the 15 years of time, how frequently did you send the watch for the service? and for the first time, i am planning to buy a seiko 5 limited edition "zoro" so please suggest.. thanks
@VulgarRage
@VulgarRage 2 года назад
Not even a Rolex or Patek can keep time accurately 15 years without service. You are either lying, exaggerating the situation or that watch only gives time correctly two times a day.
@DaTryHardCamper
@DaTryHardCamper 2 года назад
@@VulgarRage those are higher end with faster movements 4hz 5hz even. The faster the more strain on parts. I've heard of 7s movements lasting 25 years no services if only worn occasionally.
@deanwaller8283
@deanwaller8283 2 года назад
@@VulgarRage and you clearly know sod all about Seiko
@TheShlips
@TheShlips 2 года назад
'until one of us dies'. thats a great one Steve!
@Nikioko
@Nikioko 3 года назад
If it ain't broken, don't fix it. Bring your watch to service when it is necessary, not when the suggested time period is over. And don't send the watch to Seiko, bring it to a local watchmaker.
@user-wv1pj6wh4h
@user-wv1pj6wh4h 2 месяца назад
good advise
@user-wv1pj6wh4h
@user-wv1pj6wh4h Месяц назад
yes local watchmaker its the best..
@jefferyneu3915
@jefferyneu3915 4 года назад
I will continue to service my Seiko automatic divers. They are treasures in my eyes.
@michaelriera6277
@michaelriera6277 4 года назад
ABSOLUTELY!
@peterblomme2007
@peterblomme2007 4 года назад
Agreed! Just getting rid of them is not at all ecologic and doesn't take into account the emotional value!
@pulpogigante
@pulpogigante 3 года назад
Agree 100% This Dude doesn't make a good point! Bad presentation lost me with the discountinous speech. Forgot to mention SEIKO watches made in the seventies that are now worth 6k US Dollars. Repair cost about 120 US Dollar.
@Kodesterrr
@Kodesterrr 3 года назад
Where do you get your watch serviced? Directly through seiko?
@Mile-long-list
@Mile-long-list 3 года назад
Sorry but you can do better. They are disposable 100%.
@AbdulRWatches
@AbdulRWatches 4 года назад
Yeap that is true, but I have to say they keep working and ticking. I have a Seiko 5 from 1976 and it is still ticking, I would service it with any cost as it has a sentimental value to me.
@AbdulRWatches
@AbdulRWatches Год назад
@Clyde Johnson nope, never been serviced.
@rosebadran2054
@rosebadran2054 4 года назад
when we talk about this movement like 7S36, this movement can work 30 years without maintenance , from my own experience , what is the benefit of doing maintenance for this watch cost 100$, and work 30 years, i think we should thank seiko for this movenent
@Giuseppe_est.2008
@Giuseppe_est.2008 4 года назад
@rose badran @John p watches that's right. I have a 7020 with 7020 movement for more than 30 years and never had a maintenance service since. It went to Seiko service center once as it was running very fast 5-8 mins a day, it got magnetized. Other than that still good and used it for leisure scuba diving too. Cheers! Awesome videos John P. Keep up the good work and more power to you. Ciao! Giuseppe
@mrp9498
@mrp9498 4 года назад
Rose Badran Yes👍🏼
@scottferkovich8944
@scottferkovich8944 4 года назад
7S26 movement was introduced in 1996. That is 24 years ago, not 30.
@pechadeh
@pechadeh 4 года назад
Scott Ferkovich he said 7s36 🤣
@scottferkovich8944
@scottferkovich8944 4 года назад
@@pechadeh The 7s36 was also introduced in 1996.
@bernardosimborio202
@bernardosimborio202 5 месяцев назад
My Seiko 5 diver watch is working fine until now since i bought it 32 years ago, yes since 1992
@rajgill7576
@rajgill7576 4 года назад
Seriously was my reason to start learning how to service lower end watches myself. If I make a mistakes it’s never too pricey
@dustinsweeney688
@dustinsweeney688 4 года назад
I think it comes down to being a watch that when it stops functioning you decide if its sentimental enough to service. But servicing every three years regardless makes little sense
@ronenash3487
@ronenash3487 4 года назад
I have many Seikos one of which is a 35 year old Seiko 5 given to me by my father when I was 18. Never serviced and still works and keeps time like new, within a few seconds a day. None of my Omega’s, Rolex’s or Panerai even come close in reliability. I just serviced my 50 year old Bellmatic for $100 at my local watchmaker and it keeps great time and will likely last another 20 years with no service required. Don’t get me wrong, I love my Luxury Swiss watches but the Swiss manufacturers have something to learn from Seiko about value and reliability. Just my 2 cents.
@Todd.T
@Todd.T 4 года назад
I have to admit, for reliability, I'm not going to grab any of my Omegas over my Seiko.
@JayB-lz6yd
@JayB-lz6yd 4 года назад
BUUUULLSHIIIIT.
@woonfaseng8737
@woonfaseng8737 4 года назад
i dont know about USA , i m from singapore. i am sure that in many parts of east / south east asia and UK, there are many proficient enough watch shop owners/technicians qualified enough to service seiko mechanical watch without sending them back to seiko. they may also know how to buy or source for parts if necessary. for relatively newer seiko e.g. 7s / 4R movements, maybe it is easiest/ cheaper to just get the movement replace with equivalent replaceable model if exact ones cannot be found - instead of servicing them . any watch technician worth their salt can advise you on this
@AbdulMupit
@AbdulMupit 4 года назад
@@JayB-lz6yd it's you
@mbciuso
@mbciuso 3 года назад
That’s a great price. Who’s your local guy?
@danielribeiro2113
@danielribeiro2113 4 года назад
Just buy a whole new movement and install yourself not that hard.
@zouki42
@zouki42 4 года назад
Yes 25-35 usd for a nh35 (4r35) on ebay or aliexpress
@mauanderuk
@mauanderuk 4 года назад
Exactly and some new seals and off you go.
@Sandman.68.
@Sandman.68. 3 года назад
I bet that's what seiko do, launch the old movement and drop in a new one, regardless of model.
@Sandman.68.
@Sandman.68. 3 года назад
Why employ expensive watchmakers to do service, when a few hrs training in removing and installation of a new movement. 😉Logic.
@Nothingtoya
@Nothingtoya 3 года назад
@@Sandman.68. That's what I figured they did for a lot of the movements. I honestly wouldn't be surprised if Grand Seiko do the samething
@tods.9947
@tods.9947 4 года назад
Yes, as a Vintage Seiko collector, it’s no problem paying independent watch makers to do overhauls. For my newer ones I’m learning to do my own maintenance so the economics will work out. This is the same economy for entry level Swiss watches. Is it worth it to service a Hamilton Khaki field watch?
@jameslester6785
@jameslester6785 4 года назад
I believe this concept applies to other watches as well. Depending on the retail price point of your watch, in 7-10 years your watch will likely be worth less than the cost to service. For me, when it comes to low cost watches, I just replace the movement. I took a online course in basic watch repair and I have found movement replacement to be quite easy, you just have to buy the tools.
@tjlee9901
@tjlee9901 2 года назад
that would be something i would be interested in doing , swapping in new seiko mechanical movements for 20 or 30 bucks .
@thewatchloungechris
@thewatchloungechris 4 года назад
Def good info , I’m looking to get my first gen orange monster serviced . May not be worth it I know , but sentimental watch to me one that won’t leave the collection . It was recommend maybe ordering a new movement and have that put in it makes sense monetarily .
@florianhess
@florianhess 4 года назад
If you are attached to the watch and its history, get it serviced either way.
@jasonemanuel9070
@jasonemanuel9070 4 года назад
Have a go yourself, you would be surprised how easy it is.
@simonwood5587
@simonwood5587 4 года назад
I’m guessing when Seiko receive lower end watch for servicing they just switch out the old movement and replace with completely new movement of the same type... This would keep labour costs lower.... ?
@marcocastagnetti7086
@marcocastagnetti7086 4 года назад
Hi there, i contacted Seiko UK a while ago and asked about serviceing a SKX & mm300, the SKX was £130 and yes they replace the movement, with the mm300 since its a jdm model it has to go back to Japan. I don't know about you but since the heart of the watch is the movement, replaceing with a new one doesn't sit well with me, however I know why they do that.
@jamesshaw6363
@jamesshaw6363 4 года назад
Tag Heuer often do the same - I'm sure it's very common for mid budget and lower watches
@mikefusco7215
@mikefusco7215 4 года назад
I agree. It only makes sense. Movements are disposable.
@michaelriera6277
@michaelriera6277 4 года назад
This is correct. It's a fast, efficient, cost effective movement swap and new gaskets. Cheaper than a full tear down either cleaning. Not sure why anyone would object. These are inexpensive watches.
@aleximd9244
@aleximd9244 4 года назад
Yesyes perfectly right, changing gear. 30 minutes. Go!
@paikiah77
@paikiah77 3 года назад
Seiko might very well be changing the entire assembled movement (mass production would make it low cost), therefore only casing and strap is retained.
@jboggs
@jboggs 4 года назад
I have had 2 SKXs for over 20 years and they just keep going. Will never service them until they stop running, then I’ll just get new movements.
@bigshoe84
@bigshoe84 3 года назад
Agreed, a new movement and a few tools are way cheaper than getting a service.
@davidquackenbuah9237
@davidquackenbuah9237 3 года назад
Hello John P. i have worked on watches for 50 years and the biggest problem with Seiko mechanisms is that they never installed a removeable bushing for the upper or lower main spring arbor . When the watch gets dry it eats the upper and lower plates. As your watchmakers know that is the first place Seiko Autos wear out. The mainspring barrel tips and the power to the balance is diminished. Without a new main plate and barrel bridge the plates are shot. The holes can be closed like we would on an old pocket watch or the best way is to replace with jewels. A lot of work for $125.00 to $200.00 watch. That doesn't address the cheep mainspring barrel that is more than likely worn our as well. I guess a quick or more perfect fix would be for Seiko to manufacture a kit with Barrel complete with a new upper and lower replacement barrel arbor bushing. With a proper punch, reamer, and stump the job could be done. It would then last a long long time. Much like the Rolex 3035, fast easy repair to bring barrel back to center and transferring power to gear train and balance. Thanks in advance and look forward to your next video. David
@JohnPWatches
@JohnPWatches 3 года назад
Great insight! Cheers !
@tjlee9901
@tjlee9901 2 года назад
bad design eh ?
@ricktoffer01
@ricktoffer01 3 года назад
I have a Seiko Third diver 6306-7001 watch from 1978 and it still runs great. The watch has many scratches, dents, paint has come off the bezel, and dings from the 40+ years that I have worn it! Never had it serviced. My first diving watch I got from my ships px.
@clontstable1
@clontstable1 2 года назад
I’ve owned my Seiko Sumo for 7 years & I’ve had a love hate relationship with it. It’s been a money pit to say the least. I’ve had it serviced numerous times, but finally decided to take out the old 6r15 movement and replace it with an N15 movement (same movement as the 6r15). So…. So far it’s running well within specs. In my opinion, after owning several Seikos over the years, if the movements take a dump, just put in another motor.
@tjlee9901
@tjlee9901 2 года назад
i have a quartz seiko that is running fine after 35 years , never been serviced except batteries .
@AmericanPaisa99
@AmericanPaisa99 5 месяцев назад
I’ve never serviced my Seiko and I don’t plan on doing so. Even my local certified watch dealer and repair shop tells me I won’t need to but if I want to it’s a personal choice. Been going to the same place for years and have yet to have an issue.
@sam9242
@sam9242 4 года назад
I love the Vostok service interval; 10 years. And, of course, you can replace the entire works for $23 or get a new Komandirskie for around $30.
@anteneupitra
@anteneupitra 8 месяцев назад
well the beat 18000 seiko 21600. it wont last--the wer is too much very agressive
@M3LTUP
@M3LTUP 3 года назад
It's very odd that there are so many vintage Seikos. Especially considering "There is no way to service them". LoL
@predragjo5977
@predragjo5977 Год назад
Guy talks BS.
@brendonforrestal694
@brendonforrestal694 3 года назад
Used Seiko USA twice. First for warranty work for SKX007, and service of a vintage 1978 6306 worth well over $1,000 at the time of service. I guarantee this watch wasn’t “worth” the service 20 years ago. So, let’s play: you have an SKX. You love it. It’s cheaper to have it serviced than to get a new one. Barely, but it is. It now has history, you keep a possible heirloom that is undoubtedly one of the most recognizable dive watches ever. You support local business instead of feeding the manufacturing machine, the throw away culture. Your SKX is now ready to live another 10 years for less than an new SKX, which by the way has been discontinued, therefore has been rising in price. My personal experience with SEIKO USA: Very pleased with the service, and their prices were unable to be beaten on the 6306 by any local watchmaker.
@Dochorahan
@Dochorahan 3 года назад
I don't care if the cost is as much as the watch. My SKX cost $200 to purchase. I will pay that much and maybe a little more for a proper servicing. Especially since my SKX007 and SARB017 are now discontinued.
@inlandwatchreviews5745
@inlandwatchreviews5745 3 года назад
I have had my seiko SKX 173 for about twenty years because it has a sentimental value to me I sent it to the seiko service center in mawah New Jersey. It cost me about $120.00 to have it serviced. I got a service statement back. It’s like a new watch now. Good for the rest of my life. For many years this was my only watch.
@ianmcfadden5450
@ianmcfadden5450 3 года назад
Serviced a Seiko yesterday, 1982 version, easy to work on, these watches last forever !
@bensieber6960
@bensieber6960 4 года назад
Kind of funny rant by someone who sells Swiss watches. Do the same with Swiss watches at a 3 year service interval with "overhaul" costs and those costs become equally ludicrous. Besides vintage watch enthusiasts who actually wear and use vintage watches, no one services watches every 3 years unless they are in the 1%, and vintage fans rather quickly learn either to do the servicing themselves, to find a local, reasonable watchmaker, or to put their vintage pieces on display rather than in daily use.
@watching_nyc
@watching_nyc 4 года назад
I agree with you 100%, John! I suppose that many have emotional connections to their seikos too thereby justifying the spent/wasted cash on service. 3 year service intervals is ridiculous though!
@janebrockhaus9601
@janebrockhaus9601 8 месяцев назад
I just paid to send in a four year old watch to Seiko in New Jersey for repair. This watch was purchased at a reputable jewelry store and had problems since purchasing. I had it back to jewelry store twice before he put in a new capacitor. Now, the calendar is broken and hands go back and forth while trying to set it. The jeweler is telling me he cannot get parts now for Seiko solar and has to be sent in. The repair is over $150.00 with their shipping/fees!!! We own probably six or seven Seiko watches and have never had one like this. We have vintage ones that still run so I feel that I just got a bad watch and no one wants to stand behind it. This watch is only four years old and has had all these issues. I think you’re correct saying what you’re saying because it’s true! After this experience, I will never be purchasing this brand again. I feel that the customer service is very poor and it feels like a cheap production line. Won’t even pay to ship it back after repairs! Unfortunately, this has really changed my opinion regarding Seiko. Go Swiss!!
@elefantrising
@elefantrising 4 года назад
I have used them recently with a grand seiko. Excellent service, I had a really strange warranty issue they took care of it as it was under warranty and it was decently quick.
@scottsj4625
@scottsj4625 4 года назад
I have had Seiko watches for years, over 10, and no problems, if they break, they will go in the trash. Servicing is not worth it. I would say maybe higher tiers of Seiko might be worth fixing but not watches 500 and under. Just my opinion. With their price hikes, I will not buy anymore anyway. There are much better microbrands for the same money if not less.
@ZachBie
@ZachBie 4 года назад
Scott SJ I have five Seikos, and feel the same way.
@KarimDeLakarim
@KarimDeLakarim 4 года назад
The NH35 Microbrand.
@andyl2726
@andyl2726 4 года назад
Yep
@dyslexicbien
@dyslexicbien 3 года назад
True
@ranadenikhil07
@ranadenikhil07 3 года назад
@@KarimDeLakarim nailed it
@almoscola8684
@almoscola8684 4 года назад
Great topic John, just change the battery on an Invicta and it was an absolute PITA, in any event went to advance the date wheel after setting the time and the date wheel broke. Love the watch and had it a long time but WTF? I am cursed and will no longer change any date wheels, its not like I can see them anyway. I digress, back to Seiko big fan and blessed to have several GS's but I do get what your talking about.
@banjopete
@banjopete 4 года назад
Al Moscola , you’re talking about.
@mattivirtanen1710
@mattivirtanen1710 4 года назад
John, a great topic! I have thought of this my self. I do easily get a feeling that they are disposable watches due to the service costs. However, if it runs well for years I guess it is ok but if it does not then I have the dilemma facing me again. I rather buy battery powered watches for all their advantages. The cost of changing Grand Seiko battery at their service center is 25€, every 3 years. Much more appealing proposition what you have with a meachanical movement.
@packapunchh
@packapunchh 4 года назад
This applies to any mechanical watch that trades for under $600 pre-owned. Same general service cost for any movement in a watch in that price range. I get you’re using Seiko as an example but this applies not only to Seiko but also micro brands, Hamilton, etc.
@florianhess
@florianhess 4 года назад
I find this video and title very misleading. Of course it doesn't make sense to service a sub-$100 watch. What about a $1000, $2500 or $5000 Seiko watch though? The watches used as number examples are laughable and kinda make for a hit piece. The same with you trash talking Seiko US' service centre without ever having used it. Overall not impressed by this opinion piece, mate.
@wayneturner1336
@wayneturner1336 3 года назад
Yeah, I’d go with that. Doesn’t seem very well informed for an expert, seiko has made and I think will probably continue to make solid watches. +\- 4 seconds for cosc, lots of swiss watches don’t make the grade, lots of del ray offerings don’t meet that standard either. I’m using the Seiko USA service Center right now for a monster. No issues. Chapter ring hasn’t been an issue on any of mine(lucky?)and I currently have a 71 seiko on my bench that has run for 49 years without service. I’m not sure what you bring to the table in the way of experience with Seiko to be fair, not Florian but the video host. What’s your history? What do you wear? What service Center’s have you used? What makes a watch disposable for you? Does it need to be less than a specific value? So many questions.
@npcforyou
@npcforyou 4 года назад
Good info JohnP 👌🏼🕵🏼‍♀️
@gregorytracy3512
@gregorytracy3512 4 года назад
My 20 plus year old Seiko Kinetic had stopped keeping good time, needed a new crystal, the titanium band and case was heavily scratched and the clasp was broken. I sent it in to Seiko US and received an estimate back that was basically equivalent to the price of buying a replacement piece, new old stock or one that at least appeared to be the same identical piece. In other words for $169 I could either restore or replace the piece. For the same money I decided to have the work done. It had never been serviced and was old but having had it so many years it was perhaps a sentimental decision more than anything else? I gave the go ahead and when I got my watch back I was thrilled with the results. The majority of the scratches were gone, I had to look closely to recognize this as my piece. No regrets, I would do it again. Seriously, I suppose this makes me a sentimental fool but I love the fact that this piece has been with me so long and now looks so very good! A new piece would not mean as much to me and for the same money I'm in!
@natemillsap7279
@natemillsap7279 4 года назад
Interesting topic and brand choice. I am not a Seiko fanatic but I do own two in my collection - a 90's era kinetic and 2005 spring drive. Never serviced the spring drive as it still runs around +3s per month. Not worth the heartache to send to Japan. The kinetic was a gift from my wife in 1997 and required service in 2005 and 2019; around $105 and $160 all in, respectively. Service was quick. NJ call center terrible both times. Could have bought clean pieces of the same watch each time, but it was all about the memory and emotion. I suspect most Seiko owners who pay for Seiko service have an emotional tie.
@josephgschwartz
@josephgschwartz 4 года назад
Literally no one services 7s or 4R movements. My Seiko 5 is 20 years old and is still well within spec. You can buy these movements for 20-50 dollars John. You just pay your local guy to put an new movement in... 45 minutes of labor.
@michaelriera6277
@michaelriera6277 4 года назад
Very true
@ivanmejia6843
@ivanmejia6843 25 дней назад
I had my SKX781 Monster serviced with the 7s26. Well worth it for this discontinued classic to keep everything 100% original.
@mrp9498
@mrp9498 4 года назад
Good video John.👍🏼
@wesleylu7383
@wesleylu7383 4 года назад
Maybe they just replace the old movement with a new one as the "service"? I mean those 7s26 4r35 are dirt cheap and I'm sure Seiko has plenty of them laying around, explains the price too.
@mrp9498
@mrp9498 4 года назад
Wesley Lu Yup
@jimf3932
@jimf3932 3 года назад
Just recently used Seiko USA in Mahwah, NJ to resurrect a 2007 vintage Kinetic diver. I had left it laying in a drawer over an overseas deployment for a couple years. Bad idea for the Kinetic, I found out. Anyway, shipped it USPS insured, got a notification of its intake at Mahwah three or four days later. Something right at two weeks later I got notified the repair was complete and my total, minus shipping both ways came out to $171 so just over $200 with shipping for a servicing, new crystal and new capacitor for a piece that had performed well while I wore it and was still in nice shape and has some sentimental value. I'm happy. I have a Gen I Orange Monster that just stopped running after something like 10 or 12 years of use. Am seriously considering sending it in as well. But for running more slowly over the years, it's been a great watch. Terrific Seiko lume! I suspect that maybe the technicians in Mahwah are receiving company funds from other operations. The rates really are reasonable for what gets done to the watches.
@RichardT2112
@RichardT2112 2 года назад
I must admit, I sense a bit of a snob factor here … Seiko make great watches and worth servicing.
@govtfunded
@govtfunded 4 года назад
Agreed. Same for sub $300 watches using ETA or Sellita movements. Just R&R the movement. Labor is expensive
@syndicatedsatellite7288
@syndicatedsatellite7288 4 года назад
One could gather all the tools they have and attempt to service their watch themselves... No matter what happens, it's a learning experience.
@AJMacDonaldJr
@AJMacDonaldJr 4 года назад
Unless it's under warranty I would take it to my local watch repair guy.
@WASRT001
@WASRT001 3 года назад
Just subscribed, thanks for your honesty! I have a circa 1989? seiko divers 5H26-7A10 that sat in a drawer for the past 20 years. I opened the back to look and it looks pristine! I'm going to just change the battery. Question: Do you think it will run good with a new battery without ever being serviced but sitting in storage for 20 years? I popped off the frozen bezel and cleaned it. The bezel spring was busted but I don't care, I'll let it free spin. Again, the inside looks brand new. Does it really need lubrication being a quartz movement? Thanks! Steve
@HybridIncome
@HybridIncome Год назад
The standard rule of thumb for repair vs replacement for most anything is; if the cost to repair something is close to 50% of its value. You don't service it, you replace it. It seems like a pretty good rule of thumb even for watches.
@edwardkollar448
@edwardkollar448 4 года назад
I have an old Pulsar quartz watch that Seiko now owns. I sent it out and it came back in a reasonable time. Whether I should have cost wise is debatable, it was about $100 to service but the watch had some sentimental value. Probably cost about $150 when I got it, but that’s a while back.
@bonibroco1076
@bonibroco1076 3 года назад
The Seiko in your vault is a bellmatic. I have one exactly like it bought in 1973. It has only been serviced twice since then and is currently running ±20 secs per day.
@runshittoplay
@runshittoplay 4 года назад
My watchmaker said the same thing, I won’t have to service my SKX unless I just want to.
@ksaboda
@ksaboda Год назад
I have had my Seiko 5 Sports serviced twice at Seiko USA. I understand it’s becoming more expensive than just buying a new watch but I love the look of it and I’m fine with paying for the service.
@clo2715
@clo2715 4 года назад
Thanks for the pricing list. Now I know the MM300 with the 8L35movement is at least $400 for servicing.
@marcocastagnetti7086
@marcocastagnetti7086 4 года назад
I bought the mm300 a few years ago mint for £1000. To have it sent back to Japan for service you wount get much change back from £500 so basically half the watches worth and thats from a £2000 watch new, so not just the dilemma with the skx.
@ZoomZoom-ng6sn
@ZoomZoom-ng6sn 3 года назад
I got a Seiko 5 purchased in Asia for about $150 and about 15 years has already passed without any service. For the last 6 years I've been using it like 5 days a week. It's only 1 minute fast per week. The watch has sentimental value for me now so I'm willing to pay for a service if ever needed.
@JeremiahHartmanPhotography
@JeremiahHartmanPhotography 4 года назад
LOL you're not wrong. Just one or two services you've bought the watch again. They make some great watches and if you LOVE it then it's worth it. If it's a beater then no..it doesnt make sense to service it.
@michaelriera6277
@michaelriera6277 4 года назад
You really don't need to service every 3 years. That's overkill. 20 years before I finally service my seiko with new movement swap and gaskets for under $200. Seemed fair since it's a watch I want to keep forever.
@JeremiahHartmanPhotography
@JeremiahHartmanPhotography 4 года назад
@@michaelriera6277 thats totally reasonable
@jaymt1982
@jaymt1982 3 года назад
Hmmm okay I get your point. I have never had to service my SKX it has been 6 years and it keeps perfect time still. I would like you to do this service price comparison with other watch brands and some higher end watches. I bet you will find examples of this even with the higher end models.
@predragjo5977
@predragjo5977 Год назад
Yep...but why touch a precious "swiss made" when you can bash it against Seiko? This applies to all entry level Swiss watches too.
@PepeDeezNutz
@PepeDeezNutz 3 года назад
I get my Seiko serviced at my Rolex AD.
@hvacae6904
@hvacae6904 3 года назад
It depends on your country status on Philippines you can find a good watch repair man that can do and tear down all the seiko 7s26 and replace the particular parts that needed to change. On your place that seiko divers are considered cheap so you dont mind of throwing it on a bin but for us its kind of gem
@predragjo5977
@predragjo5977 Год назад
Exactly. A full strip down, cleaning, oiling anr re-assembling of a 7s26 in my country costs about 30-40€.
@hugohugo37
@hugohugo37 4 года назад
Really for most lower end Seiko you can just by a replacement movement and have your watchmaker install it. I had a bum 6R15 movement in a watch I really liked and ended up buying a NE15 (the same movement), switched out the date wheel and it's been fine since. For an SKX you could just buy a cheap Seiko 5 with the same movement and switch it out.
@De_Goeij
@De_Goeij 4 года назад
Or just buy the movement they cost about $30 to $40.
@der_pinguin44
@der_pinguin44 3 года назад
I'm not a watch guy. At all. I have a Seiko Kinetic that my late mother gave me as a gift, and I treasure it the most of all my possessions. That being said, there were no watch repairmen in my area that wanted to touch my watch because "kinetic watches don't have a battery," despite me asking them to replace the *capacitor.* Finally did it myself out of sheer frustration. Had never opened a watch before.
@wincrasher2007
@wincrasher2007 4 года назад
I don't service my watches until the break. It's just not cost effective to do it periodically as a preventative measure.
@MrConraA
@MrConraA 3 года назад
They are probably just replacing the movements in the lower end watches. I was able to pick up a brand new 4R movement for $35US
@danielmarshall4587
@danielmarshall4587 2 года назад
.......pretty spot on the money, good good points regards the cost of repair compared to replacing.
@ref6122
@ref6122 4 года назад
If l had an attachment to the watch, had it on wrist through many life events I would have it serviced , if not I would use it until it wasnt keeping good time then sell it to recoup some of the purchase price.
@brito4business448
@brito4business448 4 года назад
Hi, mate. You're right at some points, for sure. But no one at any moment would send a 80 bucks retail watch to the manufacturer to service or fix it!!! these low coast watches have, most of the time, an easy service that could be made for your regular watch service... Don't have to send it to the factory for that!!!! I have several seikos and orients... All they were serviced at my trusted fellow watchmaker service... Makes no sense to me... Ragards...
@lannylee
@lannylee 4 года назад
I wouldn't say their servicing costs are high, but just that they are selling their watches at too low price.
@josejoaquinmiguel7099
@josejoaquinmiguel7099 4 года назад
Seiko service center in UAE can be able to service a high end seiko movement such as 8l35, 8l55, 6l35 etc. They can also do a service for GS mechanical and even high beat movements except for the spring drive movement and zaratsu polishing which they still need to send to japan.
@jim2950
@jim2950 2 года назад
You done an excellent job of presenting Seiko. It sounds like they are the Timex of the Orient. I am glad I am a Omega watch person.
@Pray4Beats
@Pray4Beats 4 года назад
Jon, I wouldn't be surprised if they are simply just dropping in new complete movements in the common lower end watches. I have a vintage manual wound GS that operates just fine but does run fast about +50 seconds a day. I actually e-mailed you guys for service but you guys told me that you don't even touch Grand Seiko. I would like to get it overhauled to get it running as close to spec as possible... any recommendations?
@PGoh440
@PGoh440 4 года назад
I had to send in my Grand Seiko Snowflake in for service. I dropped it and the date function stopped working. It took 4.5 months to get my watch back. Very, Very slow. This was sent to New Jersey. I had to call many times for updates. It came back working great, but the turnaround was terrible.
@fire_watch7735
@fire_watch7735 4 года назад
Common experience
@florianhess
@florianhess 4 года назад
Was that at the Seiko US service centre?
@treblarefils
@treblarefils 4 года назад
Took my GS 3 months and they scratched the case side
@stevenpeck5949
@stevenpeck5949 3 года назад
Thank you for your advice, my 40 year old 7A28-7029 was serviced once over 20 years ago. It was $275 new in 1986, a lot of money back then for me. I hardly ever use it now, but I looked at it today and it was not working well. I changed the battery and all is well. It was not listed on the Seiko site, so $154 + shipping and tx. As I have watched some U-Tubers fixing and restoring watches, it would have to take hours to just clean and lube. it would be cheaper to just open the case, trash the movement and put in a new one. I will not be servicing this watch. Time for a new one.
@calind79
@calind79 2 года назад
I've had bad luck with a new Orange Monster that ran perfectly for ~6 months then one day decided to stop while advancing the day or date. No shock, not magnetized, still ran fine outside the day/date change interval. I'd say that these are quality fashion watches in a way, if you're lucky to get a good one. Like you said, I haven't even considered returning it under warranty, I'd be an exercise in frustration at this price point as I'm not even sure they won't find excuses for rejecting it. Instead I decided to use it as learning material. Still a very nice beginner's watch, if it runs :)
@Alfa_Holic
@Alfa_Holic Год назад
Always change the date with the hour hands down the bottom of the dial..ie 6.30
@vdbdg
@vdbdg 4 года назад
Fair assessment. Seiko fans must become watchmakers themselves and source a few spare movements to keep their watches alive if they plan on wearing them a lot. Better yet, grab the cheapest possible discounted models that use the same movements, especially the 7S26. The economics of servicing can’t work on “disposable” watches, as well-designed as they may be.
@bru319
@bru319 2 года назад
I repaired a Seiko 6432A movement that had the issue of the seconds hand moved but the minute and hour did not. It turns out it was the center wheel pinion slipping. It's supposed to slip when manually setting the time but it had lost any grip at all. I found the part on eBay for $12 delivered from Spain but I ended up finessing the offending part to get it to grip again. It took hours and it was a total strip down to get to it. I'm retired and it's like putting a puzzle together for me.
@finophile
@finophile 2 года назад
agreed, and I regulate my 4R36 or 7S26 watches myself. As far as service ... nope. Not happening. I may replace seals as needed, but thats it.
@robertbrandywine
@robertbrandywine 2 года назад
I've had 3 Seiko 5s with the 7s26 movement and paid less than $100 for each of them. All 3 stopped running overnight after 4-6 months. You hear people say this is a good movement that will run properly for years but it hasn't been my experience. I switched to Orient and have had no problems with them and they're the same price.
@michaelscott356
@michaelscott356 Год назад
When you say "stopped running overnight after 4-6 months", were you offended because they all stopped when you weren't looking? I don't get it.
@robertbrandywine
@robertbrandywine Год назад
@@michaelscott356 Uh, an automatic watch should have enough reserve to keep going over night.
@predragjo5977
@predragjo5977 Год назад
@@robertbrandywine This is thr 1st time in my life I hear something like this tbh 😄 My grandpa has almost 30 years old Seiko 5 and never had any issues. I have one with 7s26 and 2 with 4R36, never had issues either even tho i work in the office and my hands are pretty much still for 8 hours typing in a computer. Not a skngle ine stopped on me.
@robertbrandywine
@robertbrandywine Год назад
@@predragjo5977 I don't know what to say. Maybe they've changed some parts. Anyway, if you google you'll find many people complaining about them. I went to Orient and have never looked back.
@predragjo5977
@predragjo5977 Год назад
@@robertbrandywine I am not denying that a watch can have a problem but I personally have yet to meet someone who had a problem with 7s27. That is a workhorse movement, nothing much can go wrong there. And Btw Orient also belongs to Seiko and their movements share many parts. They are literally the same quality wise.
@whoknows8678
@whoknows8678 3 года назад
Would you guys service something like an Orient Triton/Neptune? Can you provide an estimate of what a regular clean/lube service (i.e. no damage needing fixing, etc) would cost? Thanks!
@aleximd9244
@aleximd9244 4 года назад
That's the disadvantage of west. We have here watchmakers who repair seikos for peanuts. Full overhaul for skx 007, 80euro all inclusive. The engines are very very easy to service. Spare parts hanging on fences. So, you are measuring with a different metric
@Hve801
@Hve801 4 года назад
In Mexico it costs around 20 to 60 usd to fix most issues with basic seiko-eta-etc movements. Maybe its just USA/Switzerland problem.
@sergezerkin
@sergezerkin 4 года назад
Where do you live
@aleximd9244
@aleximd9244 4 года назад
@@sergezerkin bucharest
@esotericman22
@esotericman22 3 месяца назад
I have a sportura kinetic which ive worn every single day for 8 years. It is still excellent in time keeping, condition and capacitor strength. If it stops working some day i will send it for repair even if it cost more than the watch (£489). This watch has been through everything with me and it means a lot to me.
@nofoatupai.bigpapagolf
@nofoatupai.bigpapagolf 3 года назад
I have a Seiko Chronograph that my wife gave to me as an engagement gift back in 2002 and it stopped working in 2018, I took it in to get fixed and they told me they would have to replace the entire movement. They tried to get parts and unfortunately they could no longer get parts and now I have at Seiko that I can't get fixed and can no longer use. I love the watch and it looks great, I just wished it was able to be fixed.
@calosles
@calosles 3 года назад
Good point.
@horacecrane7786
@horacecrane7786 4 года назад
So I sent my 007 to Seiko USA, was going crazy and not keeping time. I ship it to them, they contacted me and said it would cost $200. I said screw it. They explained that they would have to pay to send it back, how about $80. I said OK, and done and done....... I think it's negotiable......
@Paddington2000
@Paddington2000 3 года назад
I would guess that at that price and considering the intercompany discounts that they would receive that they would simply replace the movement with a new one, job done.
@deanspeer1
@deanspeer1 4 года назад
For lower end seikos, I would prefer to seek out a local watch maker with a good reputation and walk it in for service or repair. Way more economical and Seiko movements are so common they have plenty of experience with them.
@vaclav_fejt
@vaclav_fejt 2 года назад
How about an Alpinist, though?
@T0KENAUS
@T0KENAUS 4 года назад
Hey John, what is the gold clock usually behind you with the plane sweep seconds hand?
@PepeDeezNutz
@PepeDeezNutz 3 года назад
He got burglarized
@bogrot69
@bogrot69 3 года назад
I've modded several Seikos and upgraded the movements in my SKXs to hacking and hand-winding. One can purchase a Seiko NH35 or NH36 for approximately 40 USD. Often even less. My guess would be Seiko swaps out the movements rather than doing a tear down and repair. It would explain the lower labor cost.
@tjlee9901
@tjlee9901 2 года назад
kinda a rip off if they are charging for a service but only doing a dump and refill like pep boys
@bogrot69
@bogrot69 2 года назад
@@tjlee9901 🤣 Call em Pip Boys! 😁
@tjlee9901
@tjlee9901 2 года назад
@@bogrot69 : pip ?
@bogrot69
@bogrot69 2 года назад
@@tjlee9901 You know, as in lume pip, Not one of my best 🤣🤣
@tjlee9901
@tjlee9901 2 года назад
@@bogrot69 : oh okay . getcha now
@valueink
@valueink 4 года назад
That’s why I opted for Citizen promaster. No maintenance and always accurate.
@luispadilla2212
@luispadilla2212 4 года назад
I have bought 4 Seiko watches my daughter and my wife’s broke luckily still under warranty them I bought the Seiko Padi SBDC055 great watch and 2 years ago I got the Seiko Presage brown dial still under warranty but have sent it in twice one time it stopped working and the second time the date setting was loose. Love some of their watches but can’t buy again.
@lobdsk
@lobdsk 3 года назад
Yeah you can say that about anything. It’s the same as getting your car serviced or servicing it yourself. I like your glasses
@paulschleck3560
@paulschleck3560 3 года назад
For Seiko quartz movements, yes, send it to them. My 20+ year-old Perpetual Calendar tends to eat its "10 year battery" every 6 years and starts double-jumping the second hand. For an inexpensive watch, the estimate of $50 two-way shipping is excessive. I just send it USPS parcel-post with insurance, and securely package it with bubble wrap, etc. I don't think I've paid more than $35 for service less inexpensive shipping and waited more than a few weeks turnaround for battery, gasket, pressure test, and reprogramming. My movement has a thin, delicate circuit board with a fat battery, and requires reprogramming, not just resetting, to get it back to the right month/day/year, so I let them deal with it. If they break it, they're responsible.
@lumadz
@lumadz 4 года назад
You just have to justify your $2000-3000 luxury watches over $200-$300 seikos to make yourself believe it's worth it. Military grade field watches are not usually expensive but they lasts.
@MacSkillen
@MacSkillen 2 года назад
I love SEIKO Automatic Watches, but I did find this video very interesting.
@bubbab7792
@bubbab7792 4 года назад
Great vid JP and excellent insight. Makes us wonder WTH they are doing? Service more than the watch? 😂😂😂
@achimkohlhage1328
@achimkohlhage1328 4 года назад
Absolutely, you're right. But of us watchenthusiasts own a Weishi n regulate themselves. I do this with Seiko, Citizen, Vostock, even Sinn. Its vry interesting, how accurate y can regulate cheap watches. Should they stop working throw, buy new... Rolex, Omega, of course belong into service.
@JMNTN
@JMNTN 3 года назад
I just bought a seiko with the idea to keep it as a daily beater for years. I'm never planing to service it because there is just no reason to do so. They are inexpensive watches to begin with and they will become worthless, serviced or not. Also a service will be a large part of what the watch is worth. A rolex for example does make sense to service because that would be very important for resale value and a service is just a small part of the overall value.
@Ktrb
@Ktrb 3 года назад
Sending a skx to an authorised service. Which universe you live in? 🤣 You made a 17 minute video about it. It's even funnier. 🤣🤣🤣
@Smcat913
@Smcat913 2 года назад
As someone stated below just buy a new movement, if say you can’t get a good price on a genuine seiko 4r35 just get the non branded version (nh35) and tell your customers you’ll replace the whole movement (explain the non branded thing if that’s route you took) giving them them basically a brand new watch and then have them come back after some time for a free (or discounted) regulation😁
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