Selling Internationally on Etsy 🌎 Is it even Worth it in 2023?

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In this exclusive Etsy buyer survey review, I reveal the facts about shipping internationally on Etsy so you can decide if it's still worth it in 2023.
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▬ Contents of this video ▬▬▬▬▬▬▬▬▬▬
00:00 - Is selling internationally on Etsy still worth it in 2023?
01:10 - This week's featured Etsy shop
01:28 - How many shoppers will buy internationally on Etsy?
02:48 - The concern of language barriers on Etsy
03:42 - Issues with customs when shipping internationally
04:05 - How to fill out your international shipping label
06:43 - Dealing with import duties and taxes
07:35 - Help with Etsy SEO in 2023
08:07 - International shipping times
09:10 - Concerns with international shipping prices
#Etsy #EtsySellerTips #HandmadeAlphas

Опубликовано:

21 июл 2024

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Комментарии : 95

@StarlaMoore Год назад

📺 MENTIONED IN THIS VIDEO 📺 ✅ Pam Duthie shares info about shipping to the US as an international seller: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-_BVrzzcoYZc.html ✅ Download the 🍜 FREE Etsy SEO'oodles Toolbox and learn how to do Etsy SEO in 2023: bit.ly/EtsyNoodle

@VitaliiThe Год назад

Are any postal services exists in USA which could resend my items from EU? For example it easier to keep some 1000 items on stock/postal service in USA then sending separate orders from EU to USA.

@waynefilkins8394 Год назад

Etsy should really do something like the ebay global shipping program. You just ship to a warehouse in the u.s. as if it's a normal customer, and then they deal with all that stuff

@teresuhhh Год назад

Is there any way you can do an international shipping tutorial some time in the future? I haven't figured out how it works yet and how to offer the lowest shipping.

@jessicagaige7952 Год назад

Super stoked that this is the topic, as I’m debating this myself

@thenakitaharris Год назад

Super helpful video thank you!! Because I really wanted to open up my market wider beyond just USA with the use of international shipping but i was worried about customs. I have a wellness store just opened today! adn listing crystals right now! So after watching your video and googling some specifics on crystals getting thru customs, Ive decided that YES I WILL offer international - but just doing it USA, UK, CANADA, AUSTRALIA, EU! And go from there thank you so so much, your video seriously calmed me!

@JuanCastro-dx1jk 10 месяцев назад

Thank you, very informative video, after 3 months selling on etsy is time to expand

@PatriotCoinRings Год назад

*I'm always learning something new with Starla. I've been a eRank member for years and never noticed the fact that I could look at my shipments status information through eRank. Thanks again Starla!*

@StarlaMoore Год назад

You are so welcome! 💜💜💜

@melissad8824 Год назад

We found it was just waaaaaaaay too complex, confusing, and expensive to ship internationally. We still sold to Canada until we discovered last month that Etsy does NOT allow you to send a return shipping label to Canadian buyers. I'm not sure if they've always had this rule or if it's new (we've only been on Etsy for 3 years). But this is a deal killer for us. Then there's the "return acceptance required" rule for selling to the UK within so many days regardless of reason (we are a print on demand shop and do not accept returns unless it's a manufacturing error). Royal Mail refuses to honor tracking on international shipments and lost 3 out of 4 orders we tried to ship to Britain. And then there's the nightmare of Germany's green materials requirements that our printers' products and shipping materials don't meet.

@trent797 Год назад

Agreed. As an American, I still sell to Canada and Australia. I may open back up to Asia and South America. But EU is waaaay too complicated and costly.

@StarlaMoore Год назад

I actually wasn't aware that we could create any return labels through Etsy. I've always done them through PirateShip.

@christinew.2746 Год назад

This was my first thought. I’ve lost out on so may international order’s because there are so many laws to keep up with. For me, it’s just impossible to do 😟

@anastasialujan6238 Год назад

Great info. Thank you.

@StarlaMoore Год назад

Glad it was helpful!

@BedtimeTalesforMamas 7 месяцев назад

It depends. Sometimes if your product is small like a keychain that’s less than $10, it may not even be worth it. The shipping cost for you and/or your customers would be double or more than double your price. If the products are over $100 it will be worth it.

@lbfaith Год назад

So I hit the notify me for the live but never was notified 😢. I’m bout to watch the replay now lol

@StarlaMoore Год назад

It wasn't actually live. Just a live premiere. 🙂

@tarawilson2403 Год назад

1/3 of my orders are international. Was really nervous sending the 1st one off and this Christmas was a nightmare (royal mail strikes and cyber incident) but it's definitely worth it. Thankfully I was eligible for the seller protection. Thanks for the vid, just joined erank too!

@pandagolf4638 Год назад

Hi do you think you could help me with my store? Wheir could I communicate with you

@StarlaMoore Год назад

I unfortunately do not provide 1 on 1 help but I do answer questions live every Friday here on RU-vid. My channel also likely contains videos covering any topic you might need help with.

@annat6946 6 месяцев назад

Hi Im not sure if this was mentioned in the video and I just missed it but a buyer from Norway (and im in the US) purchased one of my items but the Label etsy gave me was in the form of a domestic label. It would be going to a facility that would be shipping it out to Norway. On the very bottom of the label it said Norway but no address. Do I have to create the customs forms separately or how do I ship it out.

@stainedglassstitcher Год назад

Really appreciate all these tips

@StarlaMoore Год назад

You're so welcome! 💜🥰

@civilizedagesabers Год назад

How do I prevent international orders on my etsy shop? The shipping costs more than my sales...! Help please.

@clareseagrave Год назад

How do you turn off selling to other countries or do you have to put it in your description and refund if someone buys from you like from the UK? I only wish to sell to the USA. Thanks

@ColdBrewBarbie Год назад

I had someone send a $300 order back from the UK because they didn't want to pay the taxes and duties (it's been 2 months and I still haven't gotten the box back), they opened a case and etsy automatically refunded them. And because it was more than $250 it wasn't covered under etsy seller protection, so they took the money from my account even though she was the one (as the buyer) who didn't want to pay the fees. I no longer ship to UK because I've had so many issues like this. Other countries are great.

@ANNA-js4np Год назад

If my product is made of several different materials, should I put several tariff codes for international shipping on the label?

@mynotecards2513 Год назад

Before I had an Etsy shop I mailed a small light weight package to Australia and it cost me more than the item I was sending. I lost money on that. Never again.

@ameliel8792 Год назад

Is it weird that I'm obsessed with your intonations? 💖

@trent797 Год назад

Nice video with lots of good info. For those that use POD companies like Printify, you'll want to be extra wary about selling to EU. Etsy charges the customer VAT tax, and then Printify charges SELLERS the VAT tax as well. According to Printify, there is currently no way for them to specify that their shipments to the EU have already paid VAT tax via Etsy, so they must charge us sellers. As a result of this, I've stopped shipping to the EU. However, I still recommend shipping to other continents since it is relatively simple. Also, Germany has the whole LUCID/packaging requirement, but as I said I don't ship to EU anymore so I haven't paid attention to it.

@StarlaMoore Год назад

Yeah, and since Printify is made up of 100s of individual print companies, it's hard to know how each of them package their items. Which makes LUCID compliance very hard.

@suzanneelmore770 4 месяца назад

How can I turn OFF selling Internationally? I recently opened my first shop on Etsy and I clicked both, selling Domestically and Internationally. I seriously do NOT want to sell Internationally but cannot find where to disable that feature. Selling Internationally is way over my head and I have plenty to adjust to and learn just selling here in United States. If you can explain where I can change to only selling in the US, I’d greatly appreciate it!

@Grethe_B Год назад

*Cries in Scandinavian, specifically Denmark* Offering tracking on small packages/letters is genuinely the most frustrating thing ever. The prices spikes from 36 dkk to aprox 300+ dkk, roughly translated to 15 usd for letter and starting from 43,22 usd for just added shipping, making the letter/small package into a big parcel. We also don't have the amazing alternatives like pirateship etc for cheaper rates or alternatives for postage materials as the US has. I've so far been extremely blessed with the most amazing customers/supporters from across the pond and things have gone fine so far, but I always have a super nervous feeling everytime the letter goes out of my hands. It is a shame the postal system all over the globe is so flawed. Good video with some good insight on peoples opinions, and thank you for providing information as you do!

@StarlaMoore Год назад

I think most customers are pretty understanding, as long as they know ahead of time that shipping can be a pain. 💛

@kelseyverbanac2663 Год назад

I had to stop international shipping. Not so much the shipping price because I don’t offer shipping discounts at all. It was more because the time to have the customer receive their order. So many people got upset because of customs taking too long or something like that. I also dreaded the cancel my order requests. Learned the hard way that large orders need a confirmation email before shipping.

@nehamasamson6887 Год назад

I also stopped for the same reason. Now I only sell my digital items internationally

@starvelvet6697 5 месяцев назад

Hi, loved your video. I have a small question, do you need to write down the tarif number for the mailer itself and the sticker that you're adding?

@StarlaMoore 5 месяцев назад

Hmmm.; That's a good question. I personally never have and haven't had any issues. The tariff is meant to help customs facilities know what it inside the package, so the envelope itself likely doesn't need to be documented.

@VanessaTravels Год назад

Very informative video! I'm Spanish and it looks like a bit of a nightmare to ship POD products to Spain, since most POD manufacturers are in the US. To that, you have to add the extra shipping cost/times and the return policy, which is mandatory in the EU. So I think I'll stick to selling to the US for now. On another note, I would never recommend Google Translate and similar tools for these kind of translations or to talk with customers (or even to translate Etsy listings). It can get you into trouble for misunderstandings due to incorrect or inaccurate translations. Best thing is professional translators. I know this is not free, but it's another investment in your business and you have someone to hold responsible for the accuracy of the translation, whereas with these tools...

@WonderfulMeals4You 11 месяцев назад

Vanessa if you live in Europe and you want to target usa clients for prin on demand products,is it possible to choose the manufacturers near usa?Let's say with printify.I live in Greece so my adress will be in Greece.

@jen_crochetfun 2 месяца назад

It also raises Etsy fees which can hurt if it is a low priced item.

@luminouslotusbtq Год назад

Great informative video! Do US sellers need to get a VAT ID since Etsy is collecting and paying the tax?

@StarlaMoore Год назад

No, as the US does not have a VAT system.

@jaguarrior Год назад

After having 3 international packages in a row go missing in transit, I stopped selling internationally. I didn't get enough international orders to make it worth having to lose that much money. I got lucky and at least one of them came back to me, but I'm still out a crazy amount for the shipping.

@StarlaMoore Год назад

I think I've lost around 5 or 6 in 10 years, so not too bad. But holiday time can reeeeally clog things up for customs. Were those lost orders shipped close to the holidays?

@jaguarrior Год назад

@@StarlaMoore No, it was during the summer.

@donnalannerd320 Год назад

I had an international sale done through an offsite ad. The shipping was almost 3 times the cost of the item and the % charged for off site ads is applied to the shipping (and cost more than the item) so I lost $12 on one item. I immediately turned off the off site ad option (never had an issue with this for domestic shipping cause it doesn't quite cost that much). Next I removed all international shipping options as this was the only one I have had in 3 years outside of Canada. So, until I feel it's worth it, I won't be doing it. It's not like I can increase the price to offset this potential type of sale when it is not my main customer.

@StarlaMoore Год назад

Yeah, I can definitely see why it wouldn't be worth it.

@shakedshamir3057 Год назад

Hi Starla, thanks for covering this important topic! I have another question regarding the issue of selling internationally: should I use US Dollars as my shop currency if I sell from another country? I thought this was a good idea till I saw Etsy will charge me extra 2.5% exchange fees on every sale. I would love to hear what you think! Thanks in advance.

@StarlaMoore Год назад

You should always select the currency based on your local area. Etsy will automatically switch to USD for shoppers who are buying from the US. 🙂

@shakedshamir3057 Год назад

@@StarlaMoore good to know! Thanks!

@ahelenstory7522 Год назад

I shipped my first international order. It's lost. I've kept in constant contact with the buyer. But I'm now at the point where I'm offering to send a replacement. I'm absolutely gutted it's gone so wrong.

@StarlaMoore Год назад

Be very thorough when filling out your customs information. Sometimes a simple mistake on a customs form can get your package pitched into a black hole. 😭

@alanastribling3290 9 месяцев назад

What about POD? I have no idea what’s printed on the shipping label because I’m not shipping it.

@StarlaMoore 7 месяцев назад

That's why I also order samples of my products - at least one of each item type - so that I can see what the return label says.

@Back_To_Basics Год назад

Hi Starla! Does cancelling an order on Etsy removes the negative review that the customer has left?

@StarlaMoore Год назад

No. Unfortunately nothing will remove the review unless they choose to change it, or if the review violates Etsy's policies you can ask them to remove it.

@ralseidreemurr2682 Год назад

I make large plushies and while i sell from UK nearly 80% of my buyers are in US. So in my case its not as much of choice whether to sell internationally but whether i want to keep my shop afloat or go bust

@StarlaMoore Год назад

This is a reflection of Etsy's overall demographics. A majority of Etsy buyers are in the US.

@christinew.2746 Год назад

What about other things like Germany’s rule that all packages must be made from recyclable materials, and rules other countries have?

@StarlaMoore Год назад

This is a video I'll be making a little later, as I'd like to do a bit of digging into each of the major POD companies to see which are currently compliant with LUCID IDs for Germany.

@diane3458 Год назад

Have you spoken about complying with the new regulations about shipping to Germany and now to other countries as well?

@StarlaMoore Год назад

I'll actually be covering this in it's own video. I am just checking a few things with the top POD providers on Etsy to see how they've complied so I can cover POD sellers in the video as well. 🙂

@condetorreblanca9845 9 месяцев назад

I have a question, today a customer from France bought one of my mugs, the cost of the mug is $9.00 and adding shipping cost a total of $29.95. I know Printify charges me the costs, my question is does Etsy transfer the shipping cost to my account? Well, otherwise I can't find business logic because I'm selling to lose money.

@StarlaMoore 9 месяцев назад

When you set up the item in Printify and published it to your shop, did you allow Printify to create the shipping rules? If so, then it should charge the customer the correct amount per the print provider. If you are setting up your shipping rules manually or over-riding what Printify sets up, then you have to be sure that shipping is set up correctly for all countries in which you wish to sell.

@WonderfulMeals4You 11 месяцев назад

What if your adress is in Europe but you want to target USA costumers only for digital products and print on demand products.Can you choose manifacturers on USA for example if you are working with Printify?

@StarlaMoore 11 месяцев назад

Yes, with Printify, you can select any manufacturer that you want. You can even select by order, if you have Printify set to manual order approval. Using manufacturers in the US for US customers will help keep shipping costs down. I would be sure to mention in your listings that you are using US manufacturers for US orders for that very reason.

@WonderfulMeals4You 11 месяцев назад

@@StarlaMoore thank you very much for your response.I have so many things to learn before I make my move..!.

@oceanmusic918 Год назад

Dear quick question. Regarding the price some seller showing price at 10 or 12 and when you choose the deffrient color or price will show higher price as 23 or 20 how can do that’s ? My Etsy connect with printful when I try do same it not work with me 😅😅😅

@StarlaMoore Год назад

It's usually because they have linked additional variations at different prices to a single listing. I don't find this to be a good strategy though, as it is misleading to shoppers.

@oceanmusic918 Год назад

@@StarlaMoore ok I c thanks for your kind answer 😂😂😂 but actually it’s working very well can do short video teach us how to do that’s 🫶🏻🫣

@StarlaMoore Год назад

Unfortunately no. Even if it works, it isn't an ethical practice, so it would be counter productive to the advice I typically give sellers.

@JossieAyame Год назад

I'm based in Belgium and around 60% of my sales are to the USA, where they only order an item with a price of 14-18 euros, and pay 9 euros for shipping. So I believe if you have a product that is niche, or better quality than what is available to them, people will buy it regardless of the extra costs. As a buyer, it's extremely frustrating finding something cool on Etsy and they don't ship outside of the US. Especially since many of the times I found those items being recommended to me based on my previous searches or purchases.

@MaxiZee Год назад

Hey I'm a seller from the Uk looking to sale in the USA as I have found a POD provider with fullfilment centres in america to cut shipping costs down while mainting fast shipping and great quality prints. Do you pay taxes for all your US sales in belgium or do you have to pay taxes in america for the sales you make in their country? I would appreciate any insights if you have any?

@lmelyakim Год назад

Hi, selling shirts for 21$ its a Good price? Without shipping (shipping cost 4$)

@StarlaMoore Год назад

That is entirely up to you. Your margins need to be determined by what you'd like to profit per sale, based on the goals you set for yourself.

@sonseraedesigns7167 Год назад

Recently, Etsy doesn't even provide shipping to Australia or Saudi Arabia anymore. When I try to find a carrier, it costs $60-100 to ship only 3 ounces!! Something that was only $13.00 to ship before the pipeline was shut down. This is making it impossible for me to ship overseas due to the exhorbinant shipping costs. Why isn't the huge cost increase being addressed in this video?

@StarlaMoore Год назад

It isn't something I was even aware of at the time of recording the video 2 months ago.

@sonseraedesigns7167 Год назад

@@StarlaMoore No worries. I finally found the issue. I can ship 3 oz for $20 but takes weeks. The next cheapest is $60 followed by $95!! Yikes!!

@eleanor.shadow Год назад

I'm curious, was this review created from Etsy buyers from all over the world, or just the US (or another single country)? I ask because the US is really lucky in its Customs charges, in the sense that only imports above a very generous amount are collected... I'm wondering if this might have skewed the results slightly :)

@StarlaMoore Год назад

Yes, I believe the survey data panel was primarily US buyers. 🙂

@michaelsmith-ep7jq Год назад

@@StarlaMoore Well that would throw off American sellers. Your survey benefits those sellers outside of the USA . Nothing about USA sellers.

@morgannwilliams967 Год назад

I had ONE international sale last month of a pair of bracelets and shipping cost them more than the items. I expected Etsy to pop up with some custom papers and nothing came up so it just gave me the shipping label and that was it, the label just looked a tiny bit different in info.

@StarlaMoore Год назад

That's very odd! And the labels were through Etsy? Did the item arrive to the customer without issue?

@morgannwilliams967 Год назад

@@StarlaMoore I haven’t had an international order in a LONG time so I thought maybe something changed? The order says delivered but then something popped up a few days ago but I swiped the notification by accident and don’t know where it was as Etsy didn’t show it when I tried there, that said something about someone not being able to pay fees? I figured maybe the custom fees but the package says delivered. I was thinking of messaging the customer to double check but you know how sometimes they say don’t really contact them randomly?

@skyefoster5936 Год назад

What about shipping POD items internationally? Is it worthwhile?

@StarlaMoore Год назад

It absolutely can be, but you should definitely check to see where your items ship from. For Prinful, there are warehouses all around the globe. For Printify, they have tons of smaller print facilities, many of which are solely located in China. So each item will ship from a different location. It's important to double check where each item is shipping from so you can gather a general idea of how long shipping will take.

@kendals3833 Год назад

Ohhhh Interesting… I might not be available to watch it today but I would love to know about tips for people selling overseas? I am an American in France and I could have the opportunity to sell other peoples products for them at a percentage of the profit. Would that be interesting to anyone?

@StarlaMoore Год назад

Definitely watch Pam's video that I linked in the description because she lives in the UK and covers selling to the US and other countries. 🙂

@lily_x_rose 6 месяцев назад

you remind me of sarah paulson!

@user-wn4dd2ih7z Год назад

how can we get erank free trial ?

@StarlaMoore Год назад

I have a free trial of any of eRank's paid plans included in my free Etsy SEO Toolbox. You can find the toolbox here: bit.ly/EtsyNoodle When you click the link for the free eRank trial within the toolbox, you'll need to use an email address that is not already associated with an existing eRank account in order to get the free 30 days.

@BetaoftheBass 9 месяцев назад

i did an international sale a few months back..... getting the label was the most expensive thing I've ever shipped, it was 30x more expensive than anything in my shop! 🥲

@StarlaMoore 8 месяцев назад

You definitely need to be sure of your pricing if you wish to sell international as it does add some additional costs.