Service Management empowers businesses to leverage customer interactions for valuable insights and growth. It promotes the creation of post-sales service contracts with SLA agreements, pricing, and warranty terms, fostering customer satisfaction and loyalty. It is seamlessly integrated with ERP modules, including Order Management, Material Requirements Planning, Inventory Management, Logistics, and Finance, ensuring a holistic approach to service management. Also, it seamlessly integrates with SAP Customer Service, enhancing overall service capabilities.
18 сен 2024