There is a calibration procedure that cutters require in order to ensure perfect sizing. Assuming you are using SignMaster, please watch this video:ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-z_yb3jly_Nw.html
Thank you for these videos i bought skycut c 16 recently and i cant make the pen reach the paper how can i do that i choose original point abd doesnt work ? if you can help me