If the power light flashes, you should first check whether the trash can is completely closed. Only when the trash can is completely closed can the machine's safety switch be triggered; If the trash can is completely closed, try to use the "REV" button to check whether the function can operate normally. If the "REV" function is abnormal, it is recommended that you contact the Bonsaii after-sales support department, they can improve repair and replacement services. In addition, from your video, it seems that there are too many paper scraps at the entrance of your machine, causing the machine to jam. You can clean the shredded paper entrance first.
This shredder has a paper protection mode where it will only shred paper that has print on it. It sees that you're trying to shred clean usable paper so it protects it from being shredded.
OMG I’m so sick of watching you try to get the shredder to work. Do you ever get it fixed? I’ve been sitting here for five minutes now watching you, yank the paper in and out of the