Hello, have you contacted Silhouette? I would try to reach out to them in one of their social medias. Maybe Instagram if you have one. You may receive a faster response from them that way. Hope it helps. 💐
As a user of both. I prefer the Silhouette software and their designs but the way the Cricut machine cuts it’s more of my preference. I guess it all depends on what your looking for in your machines. I feel Cricut is easier to pick up and understand because the software is really basic and straightforward but some feel that their software is difficult to understand. So I can’t for sure say one is better than the other. They both have their ups and downs.
