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Sky Q interface and tech 

kyle mansell
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Watch this if you are thinking of getting sky Q I will show you the features, Multiscreen, and a look at the sky soundbox
2TB box 2 mini boxes set up with sky fibre unlimited

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16 сен 2024

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Комментарии : 75   
@JT74
@JT74 6 лет назад
Finally upgraded to Sky Q yesterday. This video helped me out on a couple of things, thanks :)
@kyle07871323519
@kyle07871323519 6 лет назад
Jon Trimmer the interface has changed since this video but it all still pretty much works the same. And I’ve upgrade to a UHD tv... cannot beat F1 and football in UHD it’s like looking through a window
@JT74
@JT74 6 лет назад
kyle mansell I’m looking forward to watching some premier league in 4K. Main reason I upgraded
@darrentaylor879
@darrentaylor879 6 лет назад
Really good video I have learnt more about sky q watching this than other videos. I'm getting my sky q next week and looking forward to it thanks
@kyle07871323519
@kyle07871323519 6 лет назад
darren taylor Thanks I work for sky so it’s something that I have to no but doing a video shows the features that people don’t know about
@kyle07871323519
@kyle07871323519 6 лет назад
How are you enjoying sky Q?
@darrentaylor879
@darrentaylor879 6 лет назад
kyle mansell yes it is better system than the sky +, to get the most from Q you need the multiroom which we also have
@kyle07871323519
@kyle07871323519 6 лет назад
darren taylor brilliant I love the multi room it’s like I’ve bought the tv upstairs The new update is great though maybe I need to do a new video. I hope it’s lived up to expectations anyway Get the sky sound box now
@jimbob5884
@jimbob5884 6 лет назад
top review mate, exactly what i needed
@kyle07871323519
@kyle07871323519 6 лет назад
jim bob thanks man. Just love sky Q Just got another mini box for the kitchen l, more Wi-Fi too
@stuartcunningham5053
@stuartcunningham5053 6 лет назад
I work for sky. your info is great
@kyle07871323519
@kyle07871323519 6 лет назад
Stuart Cunningham so do i.
@Pauls_Archive
@Pauls_Archive 6 лет назад
Stuart Cunningham And you’ll have it all for free to I guess?. The information maybe great, but is the price?. According to a member of your head office, Sky prices are very competitive - yet they are the only company that charge the high prices they do for installation or loan of equipment, equipment you need in the first place to receive the service your already paying for?, I may have my wires crossed here, but how is that competitive?, surely to be competitive, your prices are meant to equal or better your Competition right?, I don’t see that at all with Sky Q frankly
@stevenwiltshire9004
@stevenwiltshire9004 5 лет назад
Ive got skyQ its amazing
@RDinHD
@RDinHD 4 года назад
What Watt is the sky Q box much less than original sky had box?
@dino575
@dino575 6 лет назад
cheers have been going back and forth do I stay with Virgin V 6 or jump ship to Sky Q ... IM thinking now it has to be Sky Q ... keeping my 200mg virgin broadband though. good video thanks!
@Pauls_Archive
@Pauls_Archive 6 лет назад
DinoDino It seems a pretty cheap set up if you only require the 1TB box. If you require more than one multiroom box, they hit you hard in the pocket, because the standard set up fee of £20 jumps to £65 , as you then need to 2TB box.Your first mini box is £20 and your second £99, they wouldn’t budge from those prices when I enquired, Also note that, only the main T2B box is UHD compatible, you can’t watch any UHD on your multiroom box, I’ve just followed last Saturday nights boxing 🥊 on BT Sport UHD all around my house with Virgin, as their V6 boxes are UHD by standard, I didn’t have to pay £165 upfront fees so I could have multiroom or a UHD box either , Maybe the Q box is flasher, but at the end of the day, any set top box is there purely to provide the service your paying for! As long as I get that, it doesn’t matter too much to me what it looks like I’ve been with Virgin since 2010 and have not payed any upfront fees as a customer for equipment I’m only renting, which is my main bug bare with what Sky are doing with Q!, as your also only loaning the equipment from Sky!, I suppose it’s relevant to what you want from a service, but I now can currently watch everything I want to on Virgin and it’s currently costing me far less than it would to watch on Sky Q, I’m going nowhere!, Just a few things to consider if your a Virgin customer thinking of moving, I was thinking of it originally, till I phoned sky and found all this out!, Good luck with your decision,
@dino575
@dino575 6 лет назад
Hi good points but I wont ever need multi room as never watch tv in the bedroom. So went for the 1TB which is fine for my needs, HD / 1 tv set up and so on. I wont get UHD but not so much content with UHD at this time anyway so think I can live with that. Virgin although very good broadband the tv set up had endless problems and woe unto them that do get into issues as virgin support is dire. thanks for the response :-)
@Pauls_Archive
@Pauls_Archive 6 лет назад
DinoDino Never had any TV problems with Virgin at all, broadband has been overall fine too, though I do know some places have had issues no doubt, Like I said, if your after just a basic set up, with a base tv package, you can get Sky Q for as little as £20 standard set up!, and £25 per month, which it sounds like that’s what you went for!, Leaving the broadband and landline aside, I couldn’t match the same TV package I have now, when I compared Sky for what I pay Virgin as part of a bundle, no where near! Sky want a fiver extra to watch HD, where it’s part of Virgins full house bundle and around £18 extra a month for BT Sport, again, I pay no extra for those in the full house bundle, 200vivid broadband, landline and double multi room and I pay less than £75 a month for all of that!, All my set top boxes are V6s uhd , which I didn’t have to pay in front for!, That’s the reason I’m staying put!! Cheers!
@dino575
@dino575 6 лет назад
yeh I think it all comes down to what we watch / need. I never watch Sport and have had outages 4 times in a year with virgin. Its a good system but im looking forward to the new UI of which virgins is very dated. Any way at least I can do a proper compare from tomorrow :) i did go for £25 - with the HD and thats all I need really and the ability to record. cheers
@kyle07871323519
@kyle07871323519 5 лет назад
Have you got your Netflix set up on Ultimate On demand pack yet I think now using it, it is a brilliant idea, saves £4.99 off my Netflix as I was paying premium and now it’s on my sky bill... the content I watch is all on my home page without having to access the Netflix app.
@BOBBY1976100
@BOBBY1976100 6 лет назад
Very informative video. As I have a shit WiFi speed it worries me that all this won’t work for me. Especially the 4K stuff which I imagine will take ages to download. Sky should have a 4K channel instead of making us download it all.
@kyle07871323519
@kyle07871323519 6 лет назад
Sky do have a tuner for UltraHD it’s Via red button on sports Every F1 is in Ultra HD and every Premier league match. The UEFA nations league too :)
@BOBBY1976100
@BOBBY1976100 6 лет назад
I’m not a sport fan at all so it would be mainly movies I’d be using it for. Though they’d no doubt take ages to download.😃
@kyle07871323519
@kyle07871323519 6 лет назад
When the film downloaded by 2% it starts to play I would advise having fibre unlimited for the sky Ultra HD
@BOBBY1976100
@BOBBY1976100 6 лет назад
kyle mansell I’d love to mate, but we live up a back road and Sky can’t do it!
@ianmansfield738
@ianmansfield738 3 года назад
do you get a remote with the miniboxes please?
@Pauls_Archive
@Pauls_Archive 6 лет назад
Good video, you sold Sky Q very well, but as you work for the company, that’s to be expected, which leads me to my next point, Sky Q seems promising from the outside, but your probably getting the whole lot for free, or at the very least at a big reduction, I rang Sky sales on Tuesday to enquire how much it would cost me to move my TV services from Virgin, Sky wanted a whooping £165 upfront just to set things up and that’s before your package price. . .shocking! And on top of that, your only loaning the boxes from them, which makes those prices all the more Ludicrous!, I’m sure Sky Q is good, but they need to make it more accessible to people with smaller budgets instead of money grabbing, The guy I spoke to was nice enough, but he didn’t seem interested at all in offering any kind of Leeway for a Potential new customer wanting to move services. I guess this is the way when companies like Sky have the Monopoly, absolutely no Incentive to gain new customers,
@kyle07871323519
@kyle07871323519 6 лет назад
BlastFromYourPast try again Or defiantly try online. I’ve just done a dummy run and a one off fee of £95 for the 2TB box (UHD) and one mini box And yes I get it all for free... be rubbish at selling it if we don’t. The latest update is much much better. 😜😜😜🙌🏽.
@Pauls_Archive
@Pauls_Archive 6 лет назад
kyle mansell While I appreciate Sky Q is a relatively new technology, they need a sensible flat rate installation fee that covers everything, and not a strange strategy that charges £20 for one box, then £65 for another, on top of that - they do one mini box at £20 and a second at £99??, there both the same boxes. . . When the guy on the phone told me that, I resisted the temptation to say. . . .i’ll just have 2 £20 mini boxes please!, The price structure doesn’t follow any kind of pattern, Sky just seem to be charging what they want - cause they can, and all for equipment that’s not yours either. It’s rather like myself loaning a friend a CD, then charging him a one off fee for the privilege!. Sky need to decide if their loaning the equipment or charging for it, because the installation charge argument doesn’t wash!. Also, Sky are charging outrageous set up fees for set top boxes, so customers can watch channels they are already paying for?, how can that be fair?, I’ve lost access to the UKTV channels with virgin, but I’m sure if I call about it, I’ll get a reduced deal based on it, the internet I have no issues with, so I’ll probably just stay as I am. Sky have really put me off with this one, I probably won’t be the only one!, With the likes of Netflix, Amazon prime and freeview. Is it possible that the days of paying shockingly high prices to have a payed TV services installed numbered?
@kyle07871323519
@kyle07871323519 6 лет назад
BlastFromYourPast that’s fine I’m not here to sell just to show the features. Unfortunately I don’t make the rules of the installation fees. But sky Q opens the world of the way we use technology. It combines Spotify with tv when you want to watch it. Sky cinema will always have the latest films on demand than Netflix and amazon put together due to the licensing agreements. Further more the 2.5million UK sky Q customers will start to watch Netflix in a couple of months within there sky subscription. If you pay for the first installation of the two boxes it is then cheaper to order more mini boxes on self install, if that’s any better Also why pay money to a company that won’t even supply you freeview channels. I couldn’t live with the inconvenience of having to switch the tv between HDMI and DTV to watch Dave. As I said online is the place to be if your interested, but if it is out of your price there is still sky+HD
@Pauls_Archive
@Pauls_Archive 6 лет назад
kyle mansell UKTV is back on Virgin now following a new long term deal that will include GOLD HD and 5 x more on demand content from them. I’ve just read that Virgin now have almost exactly the same channel offering as Sky, with the exception of Atlantic and MTV Classic. Obviously I’m aware that Sky in general has more channel output if you take into consideration all the dross free to air stuff, but I’m referring to the main payed channels, that most people would be interested in! Regarding your comment on Sky movies always having premieres etc first!, well not every customer has movies and sports and Netflix /Amazon prime is still cheaper, as is now tv pass! Regarding virgin not giving customers the free to air channels, that was not their decision. All providers such as Sky, Virgin, BT and so on, pay a carrier fee for all The UKTV channels, including the so called free to air ones, I was told by UKTV, none of their channels have ever been free, freeview and Freesat also pay a fee to carry the channels, So, when A carrier deal couldn’t be reached recently with Virgin, customers lost access to all of them, thankfully, the fees dispute has now been settled. I’m surprised working for Sky you weren’t aware your company pays for them as well?. So if the same situation happened with Sky, they would loose access to them as well - UKTV channels are provided as a group of channels to carriers, including the free to air variants, It’s interesting to note that none of Sky’s legacy services such as Sky + HD are advertised anywhere , it’s all pushing Sky Q, which again is a rip off to get set up. I appreciate you work for the company, and you have everything for nothing, I’m sure that’s nice, but would you still think it was worth it if you had to pay for everything you currently get?, could you even justify it?, Now that Virgin have the UKTV channels back and have added BT Sport UHD at not extra cost, I’m staying put!. I can also watch that in any room, as all V6s are UHD enabled!. I’m not limited to watching any potential 4K content to just one box! Sky’s multi screen set up for Q has taken a step back in my opinion, because now, not only does it work on a streaming basis, it requires a solid wi fi or wired connection to do so fluidly!, unless you have Sky broadband, The mini boxes also use the main box hard drive for recordings, instead of each box having dedicated storage. I’m sure on this basis, you could soon fill your storage, I guess at the end of the day, it’s all relevant to what exactly you are after!
@kyle07871323519
@kyle07871323519 5 лет назад
BlastFromYourPast as I say this is just a video to show the features of sky Q Each to our own, if your happy on Virgin then I see no reason to change. I’ve always had sky and probably always will do in the future. And now saving me £4.99 off my Netflix a month is even better as it’s on my sky bill on ultimate on demand. And on the home page as if it were sky content as well as an app. If I had cable (it was NTL when I was a kid) since I was a kid I probably be doing the same on virgin. I’ve just always had sky and see no desire in virgin.
@haj619
@haj619 3 года назад
Is there a feed delay between the main box and multi screen box? Like if I was watch live football will have the same time stamp? I have excellent wifi speeds
@hakunchristiansen9745
@hakunchristiansen9745 5 месяцев назад
Maximum of 2 sec delay on Sky Q Mini box. Since Q Mini is talking with the main box
@SulphurS16
@SulphurS16 3 года назад
Is the bad politician included free?
@jamierose252
@jamierose252 6 лет назад
Do we still keep are old sky plus hd box’s or do they take the old equipment away.?
@kyle07871323519
@kyle07871323519 6 лет назад
jamierose252 that’s up to you. Put sky +HD won’t work on sky Q A. Your account will now be a sky Q account B. You LNB is incompatible with sky+HD Engineers offer to take the equipment
@dharmawarrior111
@dharmawarrior111 5 лет назад
For those of us who want to limit our exposure to uncesssary Emfs is it belting out bluetooth all the time? Cheers.
@kyle07871323519
@kyle07871323519 5 лет назад
Dharma Warrior only if you put it on Bluetooth mode But it is always giving a Wi-Fi signal
@dharmawarrior111
@dharmawarrior111 5 лет назад
@@kyle07871323519 Thanks Kyle. Can you ethernet it?
@unknownunknown5455
@unknownunknown5455 5 лет назад
Man said 365° 😂
@kyle07871323519
@kyle07871323519 5 лет назад
Extra 5 degree lol my bad
@terrybond5627
@terrybond5627 5 лет назад
How can you tell the difference between a 1tb and 2tb box, serial numbers?
@davidlawel9747
@davidlawel9747 4 года назад
The 2tb box usually has a silver strip around the bottom of the box, the 1tb is all black xx
@grimsey1177
@grimsey1177 5 лет назад
Thinking of getting sky Q but I see in some forums the the SD and HD content doesn't look as good as with the HD+ box. What has been your experience?
@kyle07871323519
@kyle07871323519 5 лет назад
grimsey1177 at this moment SD doesn’t look great that’s because of we watch and use HD TV sets And it’s going to be the same with UHD SD does look terrible as your watching a 307200 pixels (480p) and your tv will be using 8847360 pixels (UHD) I think that’s why sky are only selling its sports and cinema in HD only now because it still looks good and dynamic as it always does Q is amazing I really need to do a new video as it’s changed so much. I love paying and using Netflix through sky
@grimsey1177
@grimsey1177 5 лет назад
@@kyle07871323519 thanks for replying. So in summary then the HD picture on Q looks as good as the HD+ box?
@kyle07871323519
@kyle07871323519 5 лет назад
Yes I still see the quality in HD. Hope this helps :)
@grimsey1177
@grimsey1177 5 лет назад
Thank you.
@grimsey1177
@grimsey1177 5 лет назад
@@kyle07871323519 thanks. Pulled the trigger on Sky Q and Sky Fibre
@mrballykissangel
@mrballykissangel 5 лет назад
Hi on sky go can you watch different programs then the one you watching on the tv
@gabrielenicosia7121
@gabrielenicosia7121 4 года назад
Yes
@lewisknowles4559
@lewisknowles4559 6 лет назад
Getting this on Monday does it only connect to the iPad I have an android tablet. Would this work?
@kyle07871323519
@kyle07871323519 6 лет назад
Lewis Knowles any device android or Apple Your device will have to support the sky Q app (most do)
@lewisknowles4559
@lewisknowles4559 6 лет назад
kyle mansell thought was probably a daft question had to ask though thanks.
@kyle07871323519
@kyle07871323519 6 лет назад
I’ve heard worse in work. “Can you watch different channels on the different boxes”.... erm ya!
@lewisknowles4559
@lewisknowles4559 6 лет назад
kyle mansell I can beat that ..... had a customer ask the new fridge she was getting does it open inwards or outwards
@eddiebarnes
@eddiebarnes 6 лет назад
what if we were to have connection issues with our home broadband where it constantly cuts out, does that mean that if we record a show live the show will cut out because its wirelessly streaming the live TV from box number 1?
@kyle07871323519
@kyle07871323519 6 лет назад
EddieBarnes your home network will be separate unless you have a sky Q hub..... so if your with virgin for example the main box will send its own wireless signal to the mini and there will be no mesh network so if your WiFi drops Q will be running independent so your live tv will still work on mini If you have sky Q the mesh network again same rules apply but the mini will give WiFi too If your B.B. drops you still have live tv..... The Q engineer will assess your house, if he/she finds that the mini is in a WiFi dark spot he will add Q boosters to the house
@eddiebarnes
@eddiebarnes 6 лет назад
I see! And what would happen say for example if 2 other SkyQ Mini boxes wanted to all download one show but didn’t always have time to watch in sync.. so eg- EastEnders SkyQ mini 1 was 3 weeks behind SkyQ mini 2 was 3 days behind... will there be multiple episodes recorded or do they just have to remember where they were at on each episode? (Unlike Sky+HD/multirroom) because I know that they don’t separate recordings into folders on the Main Q box or has that been fixed?
@kyle07871323519
@kyle07871323519 6 лет назад
EddieBarnes all recordings are stored on the main box and accessed through the minis or iPads. I have asked internally to see if the my Q can be personalised to each mini, maybe in future realises But if you download a program on mini 1 it’s actually mini 1 telling main box to download onto main hardrive. You can then watch that download on the main. The 2 minis and 2 iPads at the same time. Pretty cool
@DRE2XL
@DRE2XL 6 лет назад
Is the picture quality of normal channels such as BBC 1 etc better on Sky Q better than Sky+ HD? I can't seem to find a picture quality comparison between the two boxes anywhere.. If the picture quality on Sky Q of normal channels is no better then theres no need for me to upgrade.. Sky HD picture is not impressive at all.. I'm hoping Sky Q displays a better overall image..
@kyle07871323519
@kyle07871323519 6 лет назад
Picture quality will be the same on Freeview virgin sky HD and Q Picture quality is all about your tv frame rate Sky Q (2TB box) is Ultra HD which is 4x the detail of HD But Q features are so much more better the HD Better quality TV guide Record 6 and watch a 7th. Mini boxes Wi-Fi functionality RU-vid VEVO Spotify and coming in the next few weeks Netflix Netflix and Spotify will be integrated on your sky bill come the end of the year too I would advise anyone to move to Q it’s a whole entertainment box in one Your picture quality is all down to your tv not what you use But sky enhance the cinema channels in sound and picture (especially if you get the sound box)
@Pauls_Archive
@Pauls_Archive 6 лет назад
kyle mansell Can’t say I agree, unless something has changed. Before I finished with Sky in 2011, I had upgraded to Sky + HD, and they sent me a box made by Amstrad. Not only did it feel cheap compared to my original Sky + Box, but the standard channels looked terrible, HD channels looked great though! The box appeared not to upscale SD content very well at all. As I said, that may be a thing of the past now with Q, but it certainly never used to be, My picture on Virgin has been fine across the board, in fact, when watching certain channels, the SD versions look nearly as good as the HD variants!
@grimsey1177
@grimsey1177 5 лет назад
Sky +HD is 1080i, Sky Q is 1080p and 4K so even at 1080 the picture will look better on the Q box
@jimbob5884
@jimbob5884 6 лет назад
hi mate, can you record off sky mini box?
@kyle07871323519
@kyle07871323519 6 лет назад
jim bob yes. It’s all saved on the main box. Pause and record too.
@jimbob5884
@jimbob5884 6 лет назад
top man, thanks
@DB_Videos275
@DB_Videos275 5 лет назад
40/20Mb broadband “ha” try 500/38Mb
@kyle07871323519
@kyle07871323519 5 лет назад
Well we all don’t have Virgin built into our areas. Hit me back up when they start throttling you. Had an increase to 80Mbps now. Does the job Streams UHD play games and us our phones all at the same time.
@kleejarzembowski9397
@kleejarzembowski9397 3 года назад
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