@2:30 If you haven't done so already, I'd recommend switching the two altitude bolts so the one with the longer handle is facing away from the north-facing tripod leg. That way you should get enough clearance. All the best from Canada.
You should not use the brace of the legs to check the level. Celestron leg hinges can bind up and throw things off. It's the same problem for a long time. Attach the mount and tighten everything down while pointing roughly north. Make sure the mount is tight to the tripod, and the spreader is firm. Lift each leg and pull out on it to be sure the legs are fully spread and retighten the spreader. Now adjust legs to level the mount using the bubble level on the mount base.
Hi. How can you be sure that the shelf is parallel to the mount? This plate has nothing to do with the correct orientation. You can brace them on one side at will !!! Regards Erich
The plastic is still inside Chuck, guiding at subarc accuracy so I'm happy. Right now I'm having issues with NGC 6888. Can't get the oiii to pop. The good kind of challenges :-). Clear skies!
That ring is to alleviate belt tracking issues when you have pulleys that aren't parallel. I don't know if this has been said before but there is more than likely a way to adjust the parallelism of the two pulleys and that should stop your belt from falling off the pulley.
I removed the worthless spring loaded adjustment handle and now adjust the latitude with a 12mm socket and 1/4 inch ratchet. Life is much easier now with the EQ6 R-Pro.
I removed the inner spring on mine, put a 20mm screw in with a lighter spring and washer behind the handle so it is constantly engaged with enough throw to disengage it for adjusting.
Great video. I'm glad you went through your trouble shooting process for us. I have that mount and if it ever has that issue I'll know what to do. Thanks, Ed
Jammer dat je een ongelukkig exemplaar hebt gekregen. Maar zoals je zegt, Robtics is een kwaliteitswinkel die mij ook goed geholpen heeft in het verleden. Succes met de 2de ronde van het gevecht en veel plezier ervan :)
Ja, Rob gaf al aan dat hij het makkelijk kan fixen, dus da's fijn. Met dat stukje plastic heb ik inmiddels meerdere sessies voltooid met steeds sub arcseconde guiding met phd2, steeds rond de .6 per in ra/dec. Ik denk dat ik m gewoon hou, haha. Groetjes, dank voor het kijken.
Congrats on the new mount! What a beauty! I like to tinker and fix things myself also, I hope it works out in the end and you get the problem solved or replaced.
The supplier offered to help me. But with the plastic inside, I'm currently guiding with subarc accuracy so I'll keep it for now. Thanks for watching :-).
Thanks. It is encouraging for this novice to see an experienced person having troubles and working through them. I am having troubles with the AVX and very slow response from Celestron support.
@@AstroForumSpace I get No Response 17/No Response 16. Support had me reset factory settings and upload new software but that did not work. Now I'm waiting to hear from them again.
So sorry this happened to you and that you will be able to get this sorted quickly during this fabulous weather. I have been setting up a similar mount, the Skywatcher AZ EQ6- GT. Have had some problems with the RA Clutch slipping but apart from that I was still able to see M3, M5 and M13 following PoleMaster Polaris Alignment and a Two Star Alignment on the SynScan Controler as supplied with your mount and mine. I do hope your issue gets resolved. Like your videos very much, keep them coming please!
FYI the up-down buttons you mentioned is the dec axis and the left-right is the RA you got them mixed up. Also the small gear you showed where the metal thingy snapped is the motor and the big silver gear is the worm gear.😋 As for the eq-6r, i got myself this mount after the suggestion of fellow astrophotographers as an upgrade to my HEQ5-Pro and i am very disappointment in it. Short version for those who are interested in buying it don't do it. Just go for the CEM mounts. Long version of my issues 1. As seen in the video the bubble level is waaaaay off, use your own bubble level if you want a really good start for your imaging session. 2. The saddle is one of the worst i have seen. More specifically the paint it has makes it very difficult to slide the telescope in order to balance the DEC axis, the heavier the scope the more difficult to slide it on the dovetail. The bolts or the design of the saddle that are used are not the best and you need to check them after a few hours since they will get loose. Finally the two parts of the saddle have a height difference of 2mm thus resulting the scope to be slightly tilted once mounted, not to mention that the saddle does not grip the entire dovetail thus making it more shaky. I changed the saddle with an ADM one and my RC8 is rock solid on the mount and i have not those issues mentioned above 3. The grease they use for the worm gears i swear is nothing than glue and the axes are a bit sticky when loose making balancing a chore. I have serviced my heq5 mount regreased it with better grease and new belt drive system and balancing in my heq5 takes about 3 minutes whereas in the eq6-r i have to spend about 10 minutes. 4. There is a huge DEC backlash which must be addressed at some point as my mount is under warranty and i don't want to mess with the mechanical parts right now. The most important issues are no. 3 and 4 which makes drift polar alignment and PHD2 guide calibration very time consuming with poor guide results and a slight DEC drift is visible at my photos. In comparison with my eq6-r i can get at around 1.0'' of guiding accuracy on my RC8, i have similar results and on my ED80 and my serviced heq5 can get 0.5'' guiding accuracy. So i have to wait for the warranty and service the hell out of my eq-6r to get its full potential
@@AstroForumSpace Yes and that is the reason for upgrading my mount. My heq5 has difficult time handling the extra weight i have put on the RC scope the last year i.e. power box, nuc pc, focuser controller and soon i will have a field rotator on my camera setup. The results i have with my eq6 are not the expected and with the first chance i get i will strip down the mount and give it a proper service for maximum efficiency. If you search Cloudy nights and Stargazers lounge you will find users with similar or worse issues with the eq6-r.
You will want to swap the peg on the tripod to the other side so adjuster won't hit the leg it will also give you more clearance for the meridian. Ditch the hand controller and just use EQmod. Clear skies!
Small world, I bought my EQ5 from Robtics. They recommended it to me but now I figured out my gear is way too heavy for this mount. So time to save up for the EQ6-R Pro
I think the worm is attached to the big gear and the motor on the small gear... just guessing based on the way bicycle gears work. Pedaling from a smaller gear to drive a larger gear = less effort.
Congratulations on your SW EQ 6R Pro. It’s unfortunate situation when you purchase new and have expectations that everything should work flawlessly. Especially for a a relatively expensive mount. The problem you found is actually easy to fix. I have the Orion version Atlas Pro. And I assure you will not be disappointed with its performance once you get up & running. But for the sake of principle, since it is new, should be brought back. If your impatient like me, and decided to fix it yourself, there should be a small grub screw that should fix the aluminum pulley onto the motor shaft. If this is the case, and you can locate it inside the housing somewhere, you can simply fix it yourself. You then should be good to go. Good luck whichever way you decide.
My plastic piece is still inside. I finished multiple sessions and it's guiding at sub arc accuracy, around .6 PE in ra/dec. That's actually all I was looking for so I'm happy. The supplier also offered to fix the ring so I might bring it back. But I don't really feel the urgency since it's working perfectly :-). Thanks for watching.
The motor is the small gear. It's called a "pinion" gear. You figured out what's wrong now call skywatcher, tell them to watch this video, send you a pinion gear, and something nice. I bet it comes off with an allen key but getting access might be a pita. I'd ask for that expensive automatic polar alignment thing from celestron. clear skys
Good thing though: contrary to commonly spread story, an equatorial mount does not need level to be polar aligned. The altitude and azimuth controls will be a bit less straightforward to use (as they will be slanted), but perfectly useable. As long as level is "close enough" to not have stability issues, you are good to go. :) Of course, if your view to the Polar star is obscured and you need to "rough align" by relying on the altitude indicator and a compass bearing, then, yes, level must be perfect...
I so like the Dutch. As an Englishman I would have been angry that my expensive mount has been sent to me in that condition. Dutch guy - big smile, “Oh not to worry, we can fix this and its’ not the supplier’s fault”. I should be more like the Dutch. .
Hi Richard, thanks! I used some teflon tape, that seems to hold the belt in place. I had several sessions with the Eq6r-pro and it always guides at subarc accuracy, so I'm happy. Clear skies.
Thanks! We figured out what the problem is. He's willing to fix it but it's a minor issue so I might do it myself. Still, would have liked a smoother start with this beast :-).
I have notice these mounts are having some issues. Belts are way to tight or to loose. Some are making drive noise from the bearings. Mine is 3 weeks old the verdict is still out. Clear skies
Did you level your tripod on several points/angles with your bubble level? Yours is a one dimensional level and the mounts round bubble level is 2 dimensional - its quite impossible to be that off or they glued it in at an angle. Your mount head has to be level not your tripod and my EQ6R is not perfectly flat on the tripod (look at the tiny gap between head and tripod). Where you mount your scope is DEC and the lower axis is RA. My altitude lever is not hitting the tripod leg but I have the older version without the USB socket. But my latitude meter is off by 8 degrees ;-) I am at 42 and it shows 50 after phd2 drift aligning altitude. Clear skies!
It's amazing how close the assimilation is to the AVX, but they are built by the same company. I think they are starting to act like Celestron in the way they don't seem to care if it's built right and completely or not. When you showed the problem of the RA not moving I thought it was the same as the way mine was. Mine was slipping at the clutch. It was going fine and suddenly stopped guiding and tracking. The software said it was tracking but the PHD2 graph just very quickly went off the chart. I have to tighten my clutches extremely tight to keep them from slipping.I think mine is working ok now. We started about the same time with the EQ6R Pro. I use the USB plug on the side of the mount to control it by laptop. I've had to yell at my EQ6R a lot because sometimes guiding is ridiculous, especially to the south like -20 degrees DEC. 2.77"/pix is not much better than the AVX, but most parts of the sky are more like 0.69-0.90"/pix total. If it's close to the AVX it's not worth 3x the price. I only use a small refractor. I think it's just stiff right now.
Hi Michael, thanks for your story. I've been guiding for a couple of sessions (with my plastic solution 😉) and from East to South it's mostly around .6/.8. The Dutch supplier offered to fix the ring but I might do that myself. I'll be using this mount for the next year and will provide updates. Clear skies!
Great video, I saw your mount selection video earlier and ended up going with the CGX because I got a good deal on it and it's just been a headache as well. Seems if you aren't spending the same amount of money on a mount as a new car manufacturers don't really do their due diligence when it comes to quality control. An EQ6-R Pro isn't cheap and you'd kind of expect a working product spending that kind of money. Sorry for your luck bud and hopefully it gets cleared up and you get back to imaging soon.
I think that you have to open the DEC motor/belt cap and see how the belt is attached to the gears and try to do the same in your RA faulty motor/belt compartment. (Your RA axis is the faulty one not DEC). I believe that is an easy fix, good luck!
@@AstroForumSpace i see that you install the head of the mount in the way that it came in the box, try to change the black pin (the metal thing that is in the tripod plate, for left/right adjustment) to the other threaded hole, just in the opposite side, you just need to unscrew it to change it. With this change your mount will be pointed in the same direction that the front tripod leg and the altitude adjuster will be between the legs so you could rotate it freely. Sorry if i made some mistakes, english is not my native languaje. Saludos desde Chile!
Its a really nice mount, congrats! Hope to get one, one day.. but that with the belt lose.. should not happen with a brand new mount. (if it is brand new....)
Get some of those black automotive black plastic panel clips for your fix. They come in differenct sizes or an assortment. Cheap fix. You need them for your car anyway.
It's a heavy beast! I used the inbuilt bubble level once and it is not accurate at all. I also agree thatthe rear altitude bolt is a poor design. I definitely recommend the skywatcher wifi adapter. It replaces the hand controller and allows you to do everything with a phone or tablet.
Thanks for your feedback! I've been able to connect the mount directly via the usb port on the mount to my mini pc, using EQmod. So no more handcontroller for me :-). I'm releasing a video on that today. Clear skies!
Here is a question for you that you may be able to answer for me in a future video. As I am a beginner to this hobby I am slowly building up my equipment. I currently have the EQ6-R, a 10" Newtonian astrograph and a dslr. I have been waiting for delivery of my guidescope, guide camera and asiair Pro since March. The asiair is still not available until July at the earliest but the guidescope and camera are arriving to me tomorrow. I am wondering is there any way I can use them with my mount by connecting straight to the autoguide port or is a laptop or computer essential for guiding?
@@cathalbyrne844 Hi, sure. Do you a windows laptop or PC? If yes, then first check out this video, may be useful, where I show you what kind of software i downloaded for on my mini pc to remote connect to my guidecam and mount. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-tDQJ2zJdgIs.html The issue is that I'm using my old celestron AVX mount in this video...in about 2 hours, my new video will show you how to connect your EQ6 R via the usb connection on the mount to your windows based laptop/PC...Good luck and clear skies.
@@AstroForumSpace just checked out that video, so many cables. Yes, I have a desktop pc but no laptop unfortunately. My pc is upstairs at the front of the house and I set up my scope in the backyard so I would need a lot of cable. Might move the pc downstairs perhaps. Bedankt voor je advies. Heldere lucht .
Sorry this happened to you. Bad luck. There’s a serious need for quality control with telescope mounts. Pop the bubble level out and reseat it. That’s a common fault of manufacturers. Nothing against your equipment personally but in truth it’s all junk. I haven’t seen a mount to date that I would personally call an engineering marvel. Way to keep your cool tho. Clear skies.
Thanks Garnett. I'll fix the ring and see if this piece of junk will guide with subarc accuracy :-). Put your comments about the lx85 on my website with a referral to your RU-vid channel. Clear skies!
I have often wondered about the quality of these mounts - we don't know eventually who sub-contracts the work and who eventually makes it, who assembles it, checks the quality, and brands it. I am in the market to buy one and am still deciding which one to go for.
AstroForum thank you. I have the same opinion about sharing info with the community. Everyone benefits. It’s hard to say how good anything is really when in reality it’s just less bad. Lol. Mounts need to catch up with scopes. Scopes need to catch up with lenses. I wish Canon would build an astro mount. It would cost $$$$ but you wouldn’t need an I.T. Degree to get ASCOM working and you can use it directly out the box.
After sending the first new cgemll back for repair and not satisfied they sent another one and still not satisfied I had hypertuned . It balances awesome but still autoguiding guide in dec was horrible. Phd2 assistant box says 7000 and try not guiding in south then I let guiding assistant go for more than 600 seconds, polar error at 1.4 and Same box doesn’t say apply but now it says 5000 error and same suggestion . So sold it and bought a eqr6 pro .gets here in 2 days . Happy days ahead .
It depends on where the peg in between the left and right screws. Mine came the way his did but there is a screw hole where you can move the peg to the hole by the leg.
It doesn't really matter. The only reason for having it the other way is to make access to the polar scope easier, but if you plate solve or use a Polemater etc, from a usage point of view it really makes no difference.
Yes. My EQ6R-pro bubble was useless too. Bought a circular bubble that fit perfectly in the recessed circle on the mount. The USB2serial interface is fast. 115200 Baud
Hello, ik kocht een maand geleden dezelfde mount bij dezelfde verdeler: - Riem die los komt: heb ik gelukkig niet moeten meemaken ... ik kreeg koude rillingen als ik dit zag - Hendel die hapert aan mount of polarscope deksel: net daarom dat je die kunt losmaken en in een andere positie brengen; maar ik geef toe in het donker kan het lastig zijn om de grip te vinden - Ingebouwde level libel: die is niet correct - maar dat had ik gelezen vooraf in een review; heb wel een interessante mod gezien, waar iemand libellen onder de tripod kleefde. Denk van hetzelfde te doen. Voor de rest een plezier om mee te "spelen". Maar 't is niet omdat ik eenzelfde mount heb, dat ik even prachtige dso-images maak als jij , ik heb nog een hele weg af te leggen, maar je zorgt voor de inspiratie, bedankt en "keep up the good work" g.
Ah Synta... always providing lessons in "How to mess up a decent design by not applying decent QA or QC" ... in any case - I'm looking forward to your videos with this mount - since I'm planning to buy it :)
Thanks for watching. The piece of plastic is still in. It's guiding at subarc accuracy so I'm happy for now. Supplier offered to fix the ring, so I might return it but for the moment we have clear skies :-). Good luck on your mount decision, I have a blog where I compared advanced mounts, perhaps useful: astroforumspace.com/best-advanced-telescope-mount-for-astrophotography-in-2020/
Great video. Madness to accept the mount as it is: drive and bubble - just not expected. Are you the first or the last owner to accept this particular mount? Really not your problems!
I've mentioned it in my review video as well. With some luck, they will get the message via RU-vid :-).ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-16K8BwW9BAA.html
When your mount is sitting on the tripod, does it have a little bit of play in it or does it sit perfectly flat flush with the tripod? I own an EQ6R Pro and if it is not tightened down, it can be rocked slightly from front to back. I’m wondering if other owners have this problem as well? Love your videos, clear skies to you!
Dat stukje plastic zit er nog steeds in. Ik heb m net weer afgesteld op ic5070 en guiding is perfect, rond een halve arcseconde :-). Dank voor het kijken.
I use the stock bubble level on my EQ6R pro mount and think it works? I mean I am on a flat concrete balcony all tripod legs not extended at all and it says its level and my guiding is ok. I don't care about the tripod - the mount head has to be leveled.
The right ascension knobs to adjust your latitude setting to the pole star ? You mean the alt knobs ? Azimuth is left to right - Sorry - just want to make sure i understand Thx
I think maybe that bolt handle that was hitting the leg should probably have been on the other side. The bolt with the knob looks like it was supposed to be there instead. Also, it's probably better to use the level that's on the mount instead of just levelling the tray, since the tray attachments might not be machined correctly. The level that's on the mount is "further up" so should be more accurate. If that makes sense.. But I'm not an expert on mounts, so I could be completely wrong.. But, great video, I quite enjoyed it!
That's a bummer! Losing a night always sucks, especially on something that costs this much. I love mine, but i hvae noticed slippage on one or two occasions. Synta QC leaves something to be desired.
@@AstroForumSpace Sorry, I guess my question was poorly phrased. Since the saddle is not keyed and the mounting plate can go either direction, what's the reason the telescope was oriented that particular direction. Seems like it could just as easily been mounted 180 opposite. How do you determine the correct orientation of the telescope? If it's mounted horizontal to the ground, does it need to point to the left or to the right?
Hey my friend, hoping you might read this, I bought a Skywatcher Heq5 mount & it will only accept latitude/longitude in a certain format, the format that shows when you google your location will not work? If you know what the correct format is, I would greatly appreciate any help!
@@AstroForumSpace Thanks my friend, I finally figured it out, with help....the Skywatcher mount will not accept any digits over 60, which most GPS cord. contain, so you have to multiply the higher digits by 60 & you will get the correct formula... Ex: my lat. 32.76 won't work, so 76 X 60=45 & so on which works.. for anyone else that has this problem!
@3.V A&V EXTRAS In my country, for faulty/bad workmanship, we say: must've been a Friday afternoon job. So end of the week, everyone is tired and more prone to mistakes. But I guess it can happen any day of the week ;-)
@@birreboi wow, just opposite of over here. They say Friday is the most productive because everyone is in a good mood that the weekend is about to start! But the thing about Fridays always made more sense to me what you wrote about your country. Poor work on Mondays because too much partying over the weekend and no one wants to be back to work.
I got an EQ6-R last week as well, you can see my first light with it on Carina Nebula on my Astrobin: Mauricio Christiano de Souza. So sorry that you lost a night due to a faulty component. Hope you can fix the problem as soon as possible and wish you clear skies after you get your mount ready to go!
@@AstroForumSpace Very good to know that you can still run your mount before the definitive repair! Looking forward to see your true first light with the new equipment! Going a little bit off topic now, do you still use SharpCap for polar align? I'm looking for a software that can polar align my mount very precisely because I'm getting star trailing with 1,2 total RMS error far from the pole, when it's next to the pole I am getting around 0,6 - 0.9 total RMS. Note that last night it wasn't windy, the mount was really a bit off. Thank you in advance!
I purchased the same mount last week but having issues upgrading the firmware in the hand controller. Apparently there is a known fault and SkyWatcher are switching the hand controllers. I keep getting the same error that the hand controller can't be found
Hi Simon, that's unfortunate. Did you try updating the synscan handcontroller to the latest version? You can find that software here: skywatcher.com/download/software/
The built in bubble level can not be trusted as one is assuming it is glued in perfectly; it rarely is. Also, checking level on the eyepiece tray is the same problem, assuming the tray was machined perfectly flat. Your best bet is to check level on the plate that holds the mount.
Great review. I am having trouble with the alt az butterfly bolt being really stiff. I was hoping that this would be resolved ed with the new handle o the eq6. It is a tough one about returning the mount for the belt drive to the supplier. Keep the emails for any future warranty issues. Thank you again Wido.
It's a fantastic mount. There can be issues with any product you buy, even million dollar sportscars. But this mount has generally glowing reviews everywhere, and with good reason.
I would also check the other belt drive housing - perhaps I may find a butterfly in there :) Anyways, jokes aside, the ring washer that has fallen off looks like it is worn out. Even with that ring out, if the motor axis and the worm gear axis are properly aligned (i.e. parallel), and if the belt quality is high, it should not have slipped slip off. If the supplier fixes this replacing the ring, it is more than likely that the belt will have uneven stretching and tension caused due to misaligned axis and eventually tracking my be affected. BTW, that small gear is motor gear. And you are not alone with this problem - check this out www.cloudynights.com/topic/677062-eq6-r-pro-ra-belt-falling-off/. If I were you, I would go for full replacement of the mount and not getting it fixed.
I am also sorry for you and me. I was thinking of buying one. Now it makes me suspect the whole assembly. I always say you get what you pay for and this is already expensive or me. Yeah, I like the glue idea, maybe use a product from Loctite.
Hi, yes I know how you feel. I actually hesitated to put this video online, but this is what happened. I have to say that my solution to put a piece if plastic in front of the belt drive seems to work very well. The guiding accuracy over the past sessions has been great. Still, it's disappointing to receive a flawed piece of equipment.
I don't think you should. The Eq6r-pro is a good mount! I fixed my issue with some teflon tape, it guides very well now. Hope you'll enjoy your Eq6r-pro, clear skies.
@@AstroForumSpace Thank you, I will reach out to you for sure as I'm just getting started. I have been following all your videos, very useful and full of information. 🙏
Hi David, thanks for watching. No, this is not the same mount. If you're interested in a comparison video, see my other blog:astroforumspace.com/best-advanced-telescope-mount-for-astrophotography-in-2020/ thanks for watching.
the white plate is not level use the top of the mount not the tray the tray is never level it pushes the legs outwards by screwing in the bottom screw up so level across the top :)
the eyepice holder is not fixedd to the mount. so the mount can still be leveled without the eyepice holder beeing leveled.. its the knob under that thigtens the tray. it has nothing to do with the mount. so you should use the level on the mount. not your own.
Beste dat is wel spijtig te noemen dit zou eigenlijk niet mogen, kan bij de assemblage gebeurd zijn of tijdens het transport, ikzelf heb een EQH5 pro en deze is oorspronkelijk voorzien van tandwiel overbrenging was niet zo stil en maakte soms het geluid van een koffiemolen heb hem dan zelf omgebouwd naar een belt drive veel stiller en accurater de kwaliteit laat soms te wensen over ik heb ook een probleem kon mij handcontroller na een paar maanden niet meer gebruiken en hier zijn veel klachten over te vinden op het internet maar het werkt nog prima met Ascom en EQmod via de computer verder geen klagen je gaat hier nog plezier aan hebben als alles is zoals het hoort.
Hoi, bedankt voor het kijken en het delen van je ervaringen. Ik heb dat plastic stukje nog steeds in de ra motor. Het volgen gaat goed in phd2 en ik gebruik inderdaad EQmod, direct via de USB-poort op de eq6-r. De leverancier heeft aangeboden de montering te maken. Groeten uit Utrecht!
good old chinese quality control (yep it looks like a telescope mount..sort of .. thats good enough) i have been looking at this mount and a celestron CGX and the CEM60 ioptron and the cgem 2 .. but i need any star polar alignment as i can not see any polestars so it was low on my list i have heard that the alt bolts can get bent and the az bolts can be tricky for fine adjustments and teflon sheet can help between the tripod and mount head i have seen in a video i think not sure on that ... thanks for the video and i feel sorry you had this problem with your brand new mount i hope they just replace it for you .. please let us know how you get on with the supplier .. tell them about your youtube channel if you get any problems with them and how thousands of people will hear how bad a company they are to their customers ... good luck mate cheers james D
I use the leveler in a polar alignment app which has a numeric readout that seems more accurate than a bubble or spirit level. You can put your phone on the flat part of the tripod before putting the mount onto it. See image 6 of this app (iOS) apps.apple.com/us/app/polar-scope-align-pro/id970161373. Similar Android app: play.google.com/store/apps/details?id=appinventor.ai_kechko.Polaralignment&hl=en_US
Hi Ebrahem, All Eq6-r Pro models have a direct usb b to usb a connection on the mount. Older models such as the neq6 or eq6 don't have this, be sure to check the eq6-r pro. Here: bit.ly/2SHvFcf
@@ebrahemmh You can ask the seller question about it on Amazon. Perhsps they still have old models in stock and they want to grt rid of them. Perhaps you should check with usual astro stores and buy from one of them.
Looks like a poorly made part. I would say the ring is supposed to be a friction fit over the belt cog. Apart from a replacement, a spot of superglue could be your friend.
you should never base your level off of the accessory tray from my experience with several mounts that even when the top plate is perfectly level the tray is usually off the problem with these designs is you can't tighten up the tray without the mount head on the top plate being tightened up first and this can throw off the level of the top plate if when you tighten up the accessory tray it moves any of the legs out from when you leveled the top plate. its just not a very good design IMHO I always use the bubble level on the mount head if it has one but not all mount heads have them unfortunately got an EQ6-R Pro coming next week so will have to pay attention to the issue you were having with yours I hope its isn't a flaw in the QC from the factory time will tell I guess
Sad to feel very low credibility. ALL other reviews point to the high quality. The tray not being level with the head is aof course a given fact. Hmm, why?
