SMKW WareHouse Tour | See How Your Order Is Shipped 

I love how a plan comes together.

Some of the nicest people on the planet are the folks who answer the phone at SMKW. They are the unsung heroes of your operation.

Now I want to place an order. No idea so many people involved. Thank you SMKW. I really love shopping in your store too. ☺️

I just ordered a new zippo last night. Thanks to all the hard working folks in the warehouse; I appreciate you all.

Thank you to all who the people involved, who make SMKW what you are. GREAT 👍

I'm new to Smoky Mountain Knife Works, just placed my third order earlier today. I was already extremely happy with my orders and the fast shipping but seeing this video makes me want to spend my knife money here with all these good people.

TC, wonderful vid, you just personalized SMKW in a way you couldn't even imagine. Smooth operation. Behind the scenes. See you at Blade show brother- blessings.

The tape and label machines are awesome.

Awesome stuff. Always fun seeing behind the scenes

BEST VIDEO YET! You guys are awesome, I love that you show the SMKW employees that make it all happen.

God bless those beautiful ladies for the wonderful work and service 🫶🏼 very much appreciated

I've been getting knives from SMKW for decades without anything less than fantastic service.

GOOD ONE T.C‼️‼️ I was an inventory manager for over a decade. I can't imagine getting a pallet of knives to rec . 👍👍🔪 😂 Seriously, workstations looked neat and orderly, lil bit of personalization. I'm glad I got to see that. 👍👍

Hello mon ami 🫡 bien de voir un peut derrière les coulisses de SMKW respect au personnel et pour leurs travail ❤

Awesome video! Super cool to see the whole process and all of those involved.

Cool vid thanks to all the hard workers they should get a pay raise 😂😂

Wow that is so cool!! I thank everyone involved in the whole process of keeping us very SMKW happy!! Thanks TC SMKW!! Awesome employees!!

Much appreciated video. Love seeing the whole operation. The office peeps are pretty and all but just like in football, it's the people in the trenches that makes the place run and gets the win!

Thank you so much for making this video, i really appreciate your hard work, keep it up!!!

Looks like a tight operation!

Hello SMKW, To all who make things possible, "keep up the good work"! Ya'll be safe and take care, "God Bless", sincerely, Randy. 🙏😇👊

And knowing is half the battle ❤

Thanks. This is what other companies should think about doing. Great job!🔪🎸

Awesome video!

That's a really great behind the scenes look TC.

Spent some time in an Amazon order fulfillment warehouse. Quite a different operation for quite a different scale. For example, the pickers stand at one station and robots bring the bins to them. Think of a giant Roomba picking up one of those shelves and bringing it over, and spinning it around so the item is right in front of the picker. Then that Roomba disappears into the shadows and another one stops in front of the picker. The most amazing part is the predictive sourcing they do. Again, obviously they have hundreds and hundreds of warehouses. But they use their own cloud computing platform to predict how many pocket knives should be stocked at the Knoxville warehouse based on a prediction of who is ordering what. And that prediction might be different for their Newark warehouse. That’s how they can do next day or same day delivery. Well, that’s part of it....

Soooo many knives! If you guys offered free shipping and no tax id order 10X as much from you. Oh and free returns!

Reminds me of my old job. Warehousing can be weirdly relaxing work, not physically, but in the sense you know exactly what you're supposed to do and nobody bothers you (unless you work at Amazon or something) and you're just left to do your damn job.

Very cool 😎

Very cool video! Thanks for sharing and seeing some of the great behind the scenes people! Love me some SMKW!

Amazing!

Love to see how the magic happens. Thanks for sharing.

Awesome!

I’m sure Ricky Simpson from NC doesn’t want his Benchmade order posted on RU-vid 😂😂😂😂😂😂😂😂😂😂😂😂

Holler at Mae for that rad shirt!! You go girl!!

Cool video. I like that behind - the - scenes stuff!

I hope Ricky Simpson of Lexington enjoys his Benchmade Mini Claymore and SMKW Promo Pocket Sharpener. That's a purdy knife

Looks like great employees working there! Just ordered a Rough Ryder Southwest and a Boker USB. Keep up the great videos!

That was kinda cool, seeing some of the people who make it happen.

I use to work for a Macy's DC. Same deal :)

Thanks for showing the process, interesting videos. Looks like a nice place to work/play.

Thank you, TC love the video

I feel like I need to order something now. lol...

Hardworking women 👏❤

Always wanted to see how things happen in Santa’s Workshop 😊

Interesting stuff

This what i been wanting to see for a long time. I always thought orders were shipped from the main showroom.

Great, appreciate the look behind the curtain. How many orders per day do you process on average?

Cool!!! Bbbbuuuutt that box didn't get any SMKW stickers put in it ....... oh, I see now,......it must be the package you keep sending to my house.

Nice can't wait to order some more knives!!

Very cool!

Awesome

Cool that you found out how warehouse logistics worked in the 1980's lol ....... I have been coding software for stock management and order processing for the last 20 years and can tell you a modern warehouse like this is fully automized nowadays and operated by 3-5 people.

It’s like my days working overnight at Target. Stock and back stock products. This video could be called as day and life of online knife orders.

Awesome behind the scenes. Did i miss the adding of stickers in the orders?😊

it would me interesting if you compare the cost of producing different knives to the price it is sold. I can't believe that a chunck of metal may be sold for 400$

Very cool. Now we know that every order is triple checked. But who was the employee of the month?

That was fun! Amazing how big the backside is!

Amazing 😅

Logistics…very nice.

Comments+1

Its nice; though tremendous overhead

These folks should know how much your competitors thank them.

Hey man grab me a od green adamas. I promise not to tell anyone

why doesnt the person who packs the box ship it as well? save yourself time and money...?

Stop in every trip I make down south. No offense, but you’re definitely not the lowest price…sorry🤷🏻‍♂️

You do overseas shipping???