With all the people involved in that job (including the homeowner), I find it simply amazing that nobody noticed the shade until after the job was completed. Tunnel Vision at its finest.
Sad that it takes public shaming to hold people accountable. The company should compensate her for all of the energy bills that resulted from putting the panels in the shade.
Every worker on that site knew that installing solar panels underneath trees was missing the point. I’m surprised they didn’t install them under the front porch and across the basement ceiling.
home owner should have stopped them. sure the workers should have stoped but pretty sure they were minimum paid labor hired bu the company who are their just to install.
That’s not entirely fair either. Many of them are really great. But with it being such a growth industry, some less than awesome people are flocking to it to try to make a quick buck. With all things, get multiple bids. In that process you will have conversations. Weed out the ones that seem like sketchy businesspeople.
Solar is a scam on the neighbors who helped subsidize this. Another scam when the roof needs to be replaced and the whole damn system has to be dismantled. Another scam when the home battery fails or some proprietary controller system malfunctions and replacements are no longer available.
It's a scam unless you have a battery to store the power you never get your money back the power goes into the power grid you still pay for the power anyone that tells you different is a scammer i live in Australia where the sun shines 95% of the air due to lack of rain was still paying for power bill when it was going into power grid only got a discounted one.
How could those two companies make such a boneheaded mistake? And for them to just point their fingers at each other speaks volumes about their lack of integrity. Those are two companies that I know not to ever use.
@@TONIOFSFV where did it state she watched them install the system? You don't think it's possible they were at work during the hours a company installs home equipment?
How the hell does a rooftop solar system cost $73,000?!!! Especially these days, when the costs of the equipment has fallen, and the efficiency of panels has risen? As this lady was dealing with 2 companies, looks like there was a middleman involved in sale. I got a system installed in 2010 for $32K. I remember getting quotes from multiple companies. One company was one of those middleman companies, and they quoted $43k for same system. They were just a couple independant sales scmucks, that would set up contract with a particular solar company. I remember asking why should I hire them, instead of just dealing directly with the actual solar company. No answer. (real answer would have been, so they can make thousands of dollars for doing nothing.) I did use a good company and had them include a $2000 dollar main electrical panel upgrade and re-location into contract. (bombard electric.) Now adays I could probably get the same exact system for $14k to $23K, and use fewer panels due to cheaper and more efficient panels that are out there now. You really have to take youre time and do youre home work. Spend plenty of time looking at a companies reputation before hiring.
So how long would it take to recoup your money and actually start having free energy? How long would it take to make that $73,000 back before you put money into repairs I wonder.
@@mykehunt2430 It took me about 10 years on my $32K system to pay for itself. My panels and inverter have 25 year warranty. For a $73K system, maybe it might take 25 to 30 years. Yikes! Just when the system is out of warranty, the system pays for itself. Same sad story for the tesla power walls. The tesla batteries have warranty of 10 years, but the time to pay those off is 20 to 30 years. Not worth it. My system has paid for itself, a few years ago. Everything it produces now is all gravy.
That’s hilarious. When I had mine installed, the very first thing the owner of the company said was that you need to orient the panels on the south side of the home to capture as much light as possible.
Just looking at that shot where the sun is behind the panels they are clearly facing the wrong way. If they were facing south the sun would never be behind them.
What level of incompetence does it take to make this kind of mistake? This is like a plumber putting your shower spigot in your bedroom. It makes zero sense lol
My town has done everything they can to prevent or limit the locals from being able to legally install solar or provide any energy to your own home that isn’t provided by the cities contracted electric company.
It's a scam unless you have a battery to store the power you never get your money back the power goes into the power grid you still pay for the power anyone that tells you different is a scammer i live in Australia where the sun shines 95% of the air due to lack of rain was still paying for power bill when it was going into power grid only got a discounted one.
So this lady sat there and watch them put solar panels up for hours on the wrong side of the house and knew it the whole time I mean if you already live there you know what side of the house is Sunny 😂
@@michaeltamares7974 she LIVES there - how tf are you not going to know what side of your house gets no sun?? These people are too stupid to own homes SMH 😂
Those companies knew what was happening and neither of em said anything to avoid taking responsibility and action . This includes re planning, re inspecting the other side of the roof , they didn't want to do anything extra (in their eyes) . This is what news stations are about !
There's a couple houses in my neighborhood in Henderson with solar panels on the north facing pitches of their roofs. Must have been installed by the same company.
Could be that or the front of the house faces south and the homeowner didn't want to see panels in the front. Aesthetic reasons. However, the company should of notified them of the production change when doing that.
@@MichaelInTheDesert Her NV Energy hookup and local government fees are about $13.30 a month so she is actually producing more electricity then she uses. About $20,000 of the cost she showed is due to financing. She basically took a $53K loan out for 25 years. That was her big mistake. Bear in mind that bill doesn't show any rebates offered. The feds, the state, the county and even NV Energy offer rebates. My system, also in North Las Vegas, cost me about 18K all in. After rebates it was about 10K. It will pay for itself in 9 years. With a 25 year warranty for the panels by the time it expires i will have saved about $33,000 in electric bills (175 x 12 x 16). That does not take into account any rate increases. Other electronics (the inverter, regulator etc) have a 15 year warranty. If it needs replacing after 15 years subtract 3K from the savings.
I put enough solar on my rooftop to run our house and both electric cars year round. It cost me around $30k after the tax credit. I have no idea how she could have installed $70k worth of panels unless she also installed a bunch of battery back up, which can currently cost as much as much as the solar. Given that, she added the value of basically having a back up generator. Take that out and her payments would be cut in half. then you see the payback. I would add, I did a cash-out refi on my house to get $60k out. With that I was able to install 100% offset solar, air-seal, insulate, replace my gas furnace with a heatpump, gas water heater with a heatpump water heater, install 2 EV chargers, and provide a new subpanel to my detached garage. There was still $10k of that left of other non "payback" projects. That increased my mortgage by $109/mo and reduced my utilities by $119/mo. When done right, the payback is there. When done poorly, of course it is not.
@@gregnoel8779 The cost of her system was just over 50K. The extra 20K was her financing. She basically took out a 25 year loan on 53K. But I agree, even without knowing her array size or if she also had a battery backup it seems high. I installed my array 3 years ago for less then 18K, about 10-11k after rebates. Based on the electrical rates at the time of installation the system will have paid for itself in 9 years.
@@RickZackExploreOffroad oh jeez! They included the financing cost is that number? Not sure how I missed that. But that’s just stupid. That’s some reporter trying to make an even bigger newsworthy number by preying on those who can’t already do that math. I installed solar. I don’t care what the total cost with interest is because my monthly payment is lower than the offset electric bill. The final cost is moot to me because it currently pays me $10/mo vs my old utility bills. So whatever this total cost number will eventually be, it will be far less than of I had just kept paying my gas and electric bills.
How could it possibly be 70,000+? That's an insane amount of money. Our home for 150% offset was 21,700 after the federal tax credit installed taxes and fees included.
Because they are greedy and like to increase profit margins knowing the federal tax will lower the bill making the customer think they are saving a lot.
@@zacharylewis417 if a customer is stupid enough to pay 70K for what is arguably a 20K system - why shouldn't I charge the 70K ?? Homeowner is a potato and overpaid by 40K at least, that's on her.
Owner is equally responsible for anything happening here and carries the burden of purchase. Everything wrong is clear to them WAY before installation.
Thank you News 8, I'll take it from here🎯 We all certainly love when our news teams and investigative reporters expose these companies to make a wrong, Right❤
Exactly.that’s what I did. Total cost for me was under $12K. Before incentives. Paying $30-40,000 is just ridiculous, the return on investment would take decades to recoup
@@jenc8953 the system itself is pretty easier to connect together, you will need an electrician or confident in working in your electrical panel to install the necessary breakers. The type of roof and condition of the roof will be a variable to your difficulty. Hardest thing for me was getting the panels up to the roof.
@@teleyakco please elaborate. I use solar to offset the raising price of electricity, and gain some independence from the grid (it least in the daytime), but in the end it’s about eliminating a need to pay for electricity, or have limitations on when and how I use major appliances or air conditioning.
About 1/3 of her costs is financing. The bill they showed was also before any rebates. Between the state, the feds, Clark County, and NV Energy rebates her system cost was probably closer to 30K as opposed to the 52K she paid for. My system, not counting any rate hikes, will pay for itself in about 9 years.
Solar is not a scam she should of educated herself that's a big investment, you request a shade report to see how much you will actually get year round production
It is a scam. It is like 50-80 dollar per 100 watt. But nah, let people convince you that this unproven power source is worth 3 cars and you need it so bad you need to take out a high interest loan on something you don't need.
@@bobybob2847 that would be the smart thing to do, but the issue here is not “what should you do?”. The issue here is if the solar company is responsible for installing the panels in the shade!?
LOL whoever sold her that didnt even do a site survey. You gotta look at the site and see where obstructions like trees from the beginning before install
Lmao, we literally just installed a system larger than this one for 18K. 20kw system installed for 18,999.99 in San Antonio, TX. Imagine paying 70K for this level of quality 😂 Lady got scammed hard
Personally I like to stack my solar panels on top of each other to get a higher energy density per sq foot. I'm just glad I am smart enough to not put them in the shade.
Holy sht they gon pay 75k for that sht n i payed 19k for my solar system setup with separate 2 50k separate batteries for the house n car charging station
Add Solar Ready Solutions (out of Utah) to the list of companies NEVER to use. I'm in illinois, and they got us signed up in 2019, and just recently we contacted them about taking them down so we could redo our roof and they said they're no longer in our state and wouldn't do anything. We also discovered our cell kit for app reading is out of date, and was supposed to have a 5 year warranty.
I am in the solar business and familiar with the relationship with titan and LGCY. I would say that more of the fault lays with LGCY. They are the ones the did the initial proposal and sale. Titan was just simply hired to install the system. Good on TITAN for fixing LGCY's mistake.
Idk man Titan's install team should of did an audible. The engineering is also done by Titan. And it wouldn't make sense for the Solo proposal to show northern panels because it throw off the sun hours.
@@jaybae2547 I disagree. TITAN did the engineering. But in the engineering phase it only considers electrical diagrams and room integrity. TITAN as a installing is hired to just install what the sales org sales. I am familiar with SOLO and it fails to account for shading quiet a bit. LGCY sold the deal with the design agreed in with the client. Titans just installed it.
why ws no questions ask by homeowners when the first support for the panels where installed? they are the once who knows where the shades are at their home!
That lady got ripped off. I own a solar co. and she got burned like most people that get solar. There are more companies than not that don't have a clue what they're doing. Panels on the wrong side of the roof, string inverters instead of micro's. Shit this poor lady, they couldn't even get the panel rows level for her. Sad. Most co. just want to give you cheap Chinese crap and charge you way too much. I would give my customers a graph showing how much they're going to produce compared to their monthly electric bills. Always made more in a year then they used. American made panels and micro- inverters. $0 dollars out of pocket. Monthly payment was half of the average electric bill over the course of a year. AND THE SYSTEM WAS PAID OFF IN 5 YEARS. AFTER THAT IT IS ALL PURE SAVINGS. Electric company's are trying to F everything up now, and the government isn't helping any. So I retired. Good Luck
I'm a system designer and I see that the sales people are not properly trained. I see systems sold with 400w modules and yet they sell them 240w micros just to keep the price down.
I mind blown about the cost of solar in the US when compared to Australia, over here we pay about 1/20 of the amount. There is a scheme where companies who have high CO2 output buy credits which basically results in free panels on the roof, their installation and most of the control equipment but not all. We end up paying AUD $3500 usd $2300 for 5kw system. On average one in three homes has a system. There is enough that we can run an entire major city purely on solar and wind during the day.
These solar companies are the worst, from panels that don't work, panels delivered and not installed, to installing panels on the north side of a roof, not resolving issues, the complaints never end.
I get these solar salesmen almost weekly at my new house. They say I have a great roof for it. My house is surrounded heavily by 80 year old pines. My roof gets about 3 hours of direct sunlight in the summer and less in the winter. Before disclosing that info with them I ask them if they have a way of determining annual roof exposure due to the angle of the sun changing throughout the year seasonally. Essentially a solar audit to determine if in fact a roof will get optimum sunlight throughout the year. Their answers are mixed but but never "yes" and always "just sign up for an estimate with us and we'll sort all that out after". Also they never let you see any paper work they just generate leads and ask you to sign something to authorize the estimate but they don't want you to spend too much time reading what your signing. Most of them ( I can't speak to all of them) are predatory and aim to confuse you. Now when they show up I tell them all to kick rocks.
So who was it that made the decision to put them there in the first place ,the installers or her the homeowner? and I guess the big question is WHY DIDNT SOMEONE CATH THAT ??
What they don’t tell you , is that their is two payments one for electricity and another for the cost of the equipment so you’ll basically be paying the same bill for 15 years .
She didn't know where the shade hit her house ahead of time? You say the trees have only been there for decades just figured you'd know where the sun hits. Definitely poor planning.
Someone is lying cause shade evaluation‘s are done prior to install. The homeowner would’ve been told that the tree Hass to come down in order for the panels to be efficient and working properly
Hold. up... 70,000$ for solar panels??? is the US good? The same instalation atleast here in Spain would be no more than maybe 9,000-11,000€ maybe less... Wtf are they charging 70,000$ for???
