Staff don't have a voice at NHS Trust, says bereaved daughter - BBC Newsnight 

This is systemic in most NHS hospitals. It boils down to poor management and bad managers silencing anyone pointing out their incompetence. Bad management are putting patients lives at risk and decent people who do speak up are being drummed out of the NHS.

I worked as a hca in a hospice in East London. I witnessed a staff nurse slapping a man in his 90s for spitting out meds. I wanted to report her but the hca who was with me said he would say he'd seen nothing. The management at the time were covering up bullying and abuse. I knew it would be a case of your word against hers.

Those Birmingham senior managers need to be investigated and sent to prison. No different to manslaughter.

Everyone has a moral responsibility to tell the truth and not to cover up mistakes. The problem in the NHS is non clinical management telling highly trained clinical staff what to do, say and think. That is bonkers 😮

This lady should sue the hospital for Medical negligence on behalf of her farther .

I worked for the NHS and the way that money was wasted is an absolute disgrace. We weren't underfunded but the money was spent on everything except care for the patients

It’s ‘Manslaughter’ by proxy, all the executives should be charged and prosecuted as an example to other executives in other NHS Trusts, although ‘Trusts’ seams an inappropriate word after watching this video from the BBC 😮

Lost my dad few days ago. NHS are shocking. Never doing there job Properly. We had to come in as carers to make sure he was getting things that he needed. Huge loss to our family.

I do understand and have experienced some of the lack of care, from the nursing staff and some repercussions of me raising issues to senior medical staff. I received physical abuse because of it. When I asked why no one would listen, nothing happened. There seems to be a pattern emerging in our NHS. Very sad.

It's rife all over the UK. Managers who cover up bullying and abuse and incompetence should be jailed.

This is out and out MALPRACTICE -not just about the usual 'money wasted' and 'not enough staff' which are the long running and usual afflictions of the NHS. As an American nurse working for 3 years in the NHS the system allowing this would be shut down and the families would successfully sue the pants off them -and the government would be forced to account before a Congressional panel and suffer the consequences, not just a 'hearing' like they do in the UK which is usually months in coming and has no consequences hoping that by then the public has forgotten about it you see...

QEHB is dangerous! I've volunteered there & been a patient. There aren't nearly enough staff! As a volunteer, I witnessed patients in tears over the insanely long waits for prescriptions before leaving, resulting in an entire day's parking fee for whoever was kindly taking them home, purely because of how long they were left waiting for the meds to go home with. I was disciplined for chasing up pharmacy & making a formal complaint for a crying patient! That's just the tip of the iceberg with pharmacy. Nurses are run off their feet, yet would pick up a phone, before answering a buzzer. In outpatient neurology, a consultant totally ignored the reason I'd been referred (suspected MS), didn't bother to order any of the essential MS tests, but told me I had a non-existent condition that another neurologist where I am now, confirmed was nonsense. As an inpatient, I had a nurse argue with me for calling for help for a patient with dementia who had put a pillowcase over her head (you could see her struggling to breathe), but I was too unwell to get out of bed to help her. When I made a complaint, all I got was, "Well the patient was OK"! Yes, because I called the ward to get help when they refused to answer the buzzer! On two occassions, I was left in my own "waste" in the bathroom, in too much pain to help myself for over 20 minutes before a nurse answered the buzzer! When I complained, I was given the understaffing excuse. On another occasion, despite having volunteered on the same ward, I had a nurse try to bully me in front of my Mum & brother for saying something she didn't like! When I complained, the hospital couldn't (or wouldn't) identify the nurse responsible. And that's just some of it. The only nice staff I saw there were in the CDU. I would go into debt to pay to be flown to my now local hospital 200 miles away to avoid going back to QEHB! The difference in my now local hospital is dramatic. The staff actually care & will have a conversation with you. The ICU doctors weren't above helping nurses to turn me in bed while I was in there with COVID. Nothing was too much trouble. The only unpleasant nurses in there were two of the agency nurses, one of whom was banned from the hospital for treating me like I was treated in QEHB! I wouldn't send an animal to QEHB! Something needs to be done!

The people who ignored the families, doctors and nurses should be held criminally responsible and accountable. They earn so much money yet their accountability and responsibility doesn’t seem to match their salaries. They will just move to another NHS Trust.

It's not only Birmingham. I went through hell as a patient, I cannot say more as the trust threatened me just for suing them , which they wriggled out of.

In the UK, if you wanna be more sick then go to the NHS

The root of the problem is that there is no culture of no blame investigation and improvement (like airlines) OR personal accountability (like normal life), so there is NO incentive to improve since no one's career is on the line

We need to start putting some of these people in jail! Negligence on this scale needs to be punished. Nothing will change if they don’t start doing this.

This is terrible care Blood test will show patient has sepsis Scans can show gall stones easily. If treated aggressively the outcome is good. This is gross malpractice by the doctors. Doesn’t make sense

How’s that different to murder? When you intentionally ignoring a diagnosis? Or refusing a proper diagnosis?

Corruption in healthcare has always been a thing.

It's really sad for NHS.

we don't have all the clinical details, a major problem seems to be a lack of communication, hepatobiliary disease can be very complex: on the whole, in America Mr Bird's case would be considered negligence and malpractice, and EVERYONE would be named in a lawsuit, including the higher ups: you better believe they would change their behaviors if that is the case in UK, and there would be a sizable amount for pain and suffering

NHS staff deserve respect and be paid their dues

Called gp to ask when I could get help as I surely need antibiotics AND I WAS TOLD NEED TO WAIT 12 weeks after registration. Government stealing money doctors deserve not even mentioning laws allowing my restaurant owner to steal 95% of my tips

Absolutely nothing has been learned or changed since the exposure of the Mid Staffs scandal.

That lady is right, we need to protect whistle blowers.

Ha! Hospitals aren’t ruled by doctors! But some managers that force those doctors to discharge unsafely. That have no problem to throw one in the fire. Is shameful .

It's almost we need to remove the business aspect of healthcare.

The thing is, without the utterly, utterly vile enablers - aka HR "business partners" (wtf!) - who, on paper pretend to "support" employees but in reality are there *_solely_* to facilitate the Peter Principle incompetents line-manage reports out of their jobs (and often careers and yes even lives!), it would be much harder for systemic, management and executive failures to be swept under the carpet. HR personnel who engage in managing-out are the camp guard scum of organisations and I have no idea how they sleep at night. I can only imagine they get off on holding kangaroo court disciplinary and capability "meetings" and keep a running total of employees sacked. Vile creatures.

It's not just there, it's everywhere the whole system is broken the procedures in place are opaque and impenetrable, virtually impossible to navigate; especially when you're very ill & debilitated. Which as a seriously disabled & long term very ill patient, I've unfortunately been for quite some time.

The whole nhs needs restructuring inside and out its a disgrace people go in hospital get better and come out in a coffin box abulsute disgrace

poor Sharan sorry for her loss

That place is huge

This system is pathetic!

Can something please be done about this.

...🙏😢💙

Only through people writing an honest account, will any improvement occur in patient and staff morale.

My mum died 9 days before she became a first time grandmother and 3 days before my sisters due date. She was complaining about a certain issue of her body for 5 years and new something was wrong her gp did too. Her gp organised tests, all came back clear she spent 5 years trying to get my mother tests like mri, and other advanced scans and tests. The hospital wasnt listening to her doctor. Mums case is being investigated by officals at the hospital doctors kept ignoring her after our gp and my family and I made an official complaint. Mum was the same age of this dad one of the three courses of death were sepsis as well

Medicine to me is like politics - it is a 'protected' profession. It is only really accessible to wealthy, priveleged and entitled people used to things going their way. Anybody that has worked closely with medical consultants will have experienced their hubris and dismissive manner on a regular basis The system itself, based in the medical model as it is in almost every health setting, props up this consultant led syst that tolerates challenge poorly and can, and clearly does, lead to poorer health outcomes.

Heartbreaking and disgusting. When NEED a better standard for the CRUCIAL systems in our society, we NEED to know WHAT we are doing as a society and what we value... No more putting millions into the pockets of the rich and more investment into our own societies and people.

NHS staff are part of the problem, they all know what's gone on but choose to turn a blind eye fear of losing their jobs. They'll pay dearly for that and so they should !

Horrifying and appalling !!!! This is what one would hear in developing and underdeveloped countries But in UK 😠?????

'Mafia-like' leadership can also result in a collaboration of medical priests with the new pandemic religion. (0:43) If the mental OWNERSHIP of a patient is no longer guaranteed, protection money can no longer be extorted.

Scarry. So glad I don’t live in GB any longer. Sorry families you lost your loved ones. Too bad.

same as every thing that uses public money the management don't care about wasting the money when it's not there money. when the people making the wrong decisions don't suffer and are not accountable for making the wrong decisions nothing will change rewarded again for failure that what these managers get

It's really upset for NHS

Sounds like the BBC have stepped in, stir it all up and walked away! As usual!!

St basil of cesarea, Cappadocia,started the concept of free hospital treatment but publicly funded hospitals.he used the same concept for schools,hostels for poor travellers,good workhouses,and orphanages.it was based on love and care.no murders of little unborn babies.

I seen all what this lady saying they used to say they fed the patients but they didn't or washed them they did not it's been like this ever since I started 23 years ago

@BBCNews My local hospital is a danger to its patients. I basically have no healthcare at all now, and I have several chronic illnesses, including Psoriatic Arthritis, chronic migraine, Sleep Apnea, liver problems, high blood pressure, you name it. I also have other problems nobody wants to investigate. I am so desperate that I have taken to protesting outside for an hour a day. I won't stay in my bed and suffer where no one can see me. This poor man knew what was wrong with him, and they wouldn't listen. I experience the same thing all the time. Every single time without fail I KNEW what was wrong. But you cannot tell a consultant, they are full of ego and don't listen.

Tories made sweeping changes to the NHS in 2012 to introduce more "market forces". Trust became competitors, judged on the number of treatments they did for the cheapest cost. This is classic Tory ideology. This has meant Trusts don't want mistakes pointed out, because it looks bad for them and their managers. Mistakes will always be made in any human system. What is crucial is that there is an environment in which they can be idemntified, discussed and analysed to ensure lessons are learned and they don't happen again. The Tories have managed to completely engender the opposite culture. Because to them, market competition and corporate culture is always best.

This is what happens when you have non clinicians telling highly trained clinical staff what to do, say and think. It is the medical equivalent of having Donald Trump managing the hospitals just because he was on TV. The world has gone completely bonkers 😮

NHS staff hide behind same curtain which they say it’s intimidate them if they made any mistake

Yes that isn't right. Whistle blowers are doing their jobs and that is making sure the patient is safe as the oath doctors and nurses take. I will use my power to help the sick to the best of my ability and judgement; I will abstain from harming or wronging any man by it. Orders doctors to do their best in their job and not use their skill or knowledge to harm or kill their patients.

Everything in Britain is falling apart the British government can't do anything.....

This is a lie it is the consultants who are the problem. They wizz in and out of wards like Wizards with no care for the patients and it is the nurses who have to follow every single order given or face the sack. I had a relative in hospital who would have died if it was not for the nurses, but I knew there was a problem when I immediately went into the ward. A senior nurse looked at me and said my relative had Covid or Pneumonia, then when I went into relatives room all devasted, the actual nurse doing the caring said nothing was wrong, just had a high temp. Wondered what the fuss was all about. Sadly the more the doctors and consultants got their hands on my relative the sicker they got, they made up illnesses, over tested relative for covid, abused scans and xrays trying to find covid and even abused insulin and all types of steriods (it was a total waste of good money and a bed because their decisons made relative worse). I even got a strange call from the hospitals pharmacist like they were trying to warn me they were giving relative the wrong medication. They even didn't feed relative for a week, we had to demand a drip feed. But during that it was the care of the night nurses who weren't around the evil daytime senior staff who did their jobs. Senoir staff are sadist because they are too use to deaths, not around and don't care. I kid you not, one consultant even said relative was brain dead, even the Neurologist said it too. 3 years on, relative lost a lot of physical health being in hospital but they are still here. Oh they only went into hospital in the first place due to high sodium levels! Some Apple Cidar Vinegar would have done a better job than the senior staff did!

November 2022 I made a disclosure in the public interest. The next morning I get given my notice with a period of less than 7 days. I was replaced with 5 employees after being told that there was cuts going on and on my last day had security called to escort me out of hospital for no reason. When i raised a greivence i was ignored and my situation was never investigated despite having undeniable proof. 2 months later a patient died as a result of false blood results which could have been mitgated if my disclosure was taken seriously. Instead of looking at what was going on I was harrassed by the nhs laywers and HR, things were made up about my charecter and evidence was destroyed pertaining to my disclosure. There is no protections for whistle blowing if you are going to blow the whistle, be subtle about gaining evidence and covering yourself and work with external bodies because you will never win internally, make sure you get lawyers early and covertly record everything.

And they want to help refugees from across the world.

Bizarre. What year was this? Find it hard to believe in this day and age such a misdiagnosis could occur. Why did the he and family consent to chemo?

It's lost its way as a service.it used to be based on care,and making people well.now...anything goes.

no one should be afraid of speaking out the true, don't forget one day we all go sooner or later, what if after life you looked very silly on being afraid avoiding poor quality of life. very low excuse I was afraid.

I am so upset about the NHS Twice I have used the Hospital and in both cases, it was terrible, my Daughter had a burst Gangerine Appendices and she was in the hospital and this was found at 4.30 in the morning and we were told they rang the surgeon up who was on duty and he said put her on his operating list first thing in the Morning and this is what they did four and a half hours later and she was sicking up gangrene black sick all over the bed her organs could have shut down with sepsis I took them to a patients tribunal only to be told I should be happy she survived and was still with me it was better the surgeon was wide awake at the beginning of operating this was 10 years ago at NHS Pilgrim Hospital Boston Lincolnshire They should have insisted he come in right away

Do we need whistleblowers? Everyone knows how bad health care is in the UK. The government is just not making funds available to fix it

İts is completely lack of care. İn order to cope this problem with lack of staff, GMC should announce more seats for overseas doctors in order to be eligible working as a doctor in the NHS. Unfortunately, gmc even does not increase the seat number for whom wants to be a part of the NHS. This makes me believe that they do not have hestation to solve this staff problem.

Unexceptable outcomes to many deaths & excuses. The hospital needs to be forced shut down. Its a busines of saving lives

The essential workers

This is happening in Canada to. It seems deliberate. 😊

Staff say they’re doing a cr@p job complaining about a cr@p job being done.

I'm sorry for her loss however I understand some people don't want to get involved but, if we all have that attitude where would we be? I'll tell you where, in a 3rd world country that's where!

Like the youtuber below, if that happened here in the US, the doctor or whoever was responsible would be involved in a massive lawsuit and the family would probably be awarded a very large sum in compensation. Therefore extra care is taken over here with very detailed attention,. aside from the moral aspect... This is what you get when the government runs and pays for health care. In addition, the impending nurse and paramedic strike is utterly unconscionable.... more potential loss of life. Absurd.

Could we see some Twitter Files reporting??

NHS is a fantastic idea that we should be selling to the world. We should have a consensus to stop attacking it and keep it out of politics. It's not pro business to privatise it. Would be a pro business idea to make it a product and template we can sell to other countrys. We should protect it with our lives.

This is what happens when you vote brexit and lose all your staff.. and when you vote tory.... It's your own fault UK ..

Any jobs now's days don't have a voice or rights

Covid years seems to me that the worst is yet to come and not in the recent past all that was heroically done is praiseworthy but if we don't get a grip real soon going forward we have no chance of dealing with surcumstanses yet to come look around the world and give it some serious attention think on of the likely challenges the NHS has yet to face

today's theme: how to control emotions and manage the feelings of others in political goals to achieve personal goals among themselves with fast movements before covering and reporting in the mass media by mona noorchaalida

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bbc has all the trust

Its disgusting

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The essential workers