Just a quick follow up for others who are weighing the tradeoffs between this bike and some of the other stand alone smart bikes. I've put roughly 1500 Zwift miles on with the SB20 and I have to say that I am still blown away by the quality of the ride. In fact I've become so comfortable riding this bike that I hardly give going out into the northern New England weather a second thought given that we're heading into our coldest months. The 16 inch snow storm that's arriving this evening isn't going to impact my riding one bit. Just head down to my pain cave and jump aboard the Stages bike. The ride itself is super smooth and so responsive to every jump out of the saddle. I'm usually fussy about saddles, but I'm even finding the stock Stages saddle to be to my liking. I've had several 2, 3 and even 4 hour rides. My wife wasn't a believer until she started riding it as well and now she's equally enthused about indoor training. I guess the best testimonial is that we'd buy this bike again without a second's hesitation. Value wise, I feel like this machine is worth every penny. Just thought I'd share.
The only thing I really want is a version with its own power supply / battery. This increases the flexibility enormously, and would then make the wheel even more unique!
@@simondowell5627 - Simon, my one regret would be that I now see the same SB20 on sale for a whole lot less $$ than we spent two years ago! And there's no really good reason I can find to purchase another since ours continues to ride and perform smoothly. But in all seriousness i wouldn't hesitate to purchase again if we needed another or if our original started to fail. The SB20 bike is an absolute tank. No matter how hard I sprint, the bike handles it with ease. The riding that I do with Zwift is incredibly smooth and ultra realistic. I guess the best testimonial is my winter riding now has extended well into the fall and spring here in New England -- largely because I enjoy the ease of riding this bike. Over the past two years time I've watched my indoor cycling become an integral part of my exercise routine. I will likely wind up putting on close to 20,000 miles this year. That's about double my yearly mileage three years ago. I just love the way the Stages bike rides. I have many riding friends who use smart trainers that attach to their outdoor bikes and no a single one spends a quarter of the hours I spend on mine. So after two years I would echo all of my earlier sentiments about this bike.
As a big tall rider (102kg) I love my Stages bike. I rode the others and felt like I would break them. Hard to overestimate how solid this bike is compared to a Wahoo bike.
Shane, as expected, an outstanding comprehensive review of the Stages SB20. I purchased the my SB20 back in September and it arrived mid October here in the eastern USA. Took a little extra time for me to get it unpacked and setup as we were still having great outdoor riding weather. However now that I've had it up and running for several weeks I would echo your observations. The bike is built like a tank. I'm not sure you couldn't rock it if you tried. I love Dream Drive and how amazingly smooth and quiet the bike rides. I'm a year round cyclist here in New England, but I have to admit that this Stages bike rides so well that I actually look forward to indoor riding sessions as opposed to dreading them. Thanks for all your detail, feedback and suggestions.
@@gplama Shane. I’m not sure if this is the best way to ask you for advice but it was the quickest way after watching your most informative video on the SB20. I would appreciate your reply at jproe@me.com. Am looking for the best smartbike for me and my family (aged 53 to 19yrs) who are getting into indoor cycling. I have had a Wahoo Kickr with my bike setup but others in my family don’t fit comfortably on my setup. I am looking for an adjustable option that is reliable and usable to satisfy the indoor experience for a range of people. I would appreciate your advice on the current offerings and any potential bikes coming soon that you know of. Thanks so much for your time. Justin Roe
@@justinroe00 I can't break any embargo/NDA on upcoming product, so no go there sorry (not an indication of anything upcoming....). One thing to watch for with ALL smart bikes that are shared is the crank length. That's the only thing that isn't able to be quickly adjusted.
@@gplama thanks Shane. So SB20 vs Wahoo vs Wattbike vs Peleton is probably the market then? Any comments on winner, apart from your extensive comments on previous videos reviews?
Now watching as a very satisfied SB20 user.... Watched, I fully agree with your review. Thanks for sharing and I hope that you stay “involved” in the development of this great bike.
@@lereveure It takes (only in ERG mode) 2-3 seconds before you hit the target watt when doing microburst, f.i. from 150 to 350 watts. In manual mode, it's almost instant.
I’ve just ordered one of these to replace my creaking Tacx Neo 2. So glad I watched this review and others, as I nearly bought a Wattbike Atom. This bike is virtually silent. The Atom appears to be very loud in comparison. I don’t think I’m going to be disappointed as it looks awesome!
Great reviews; helpful to me. I bought the bike. There are a few important things that should be on-record. It is indeed an electro-mechanical work of art. However, the lack of ANY integrated display/controls (other than, of course, the pedals/shifters/brakes) means you’re at the mercy of bluetooth and whatever device and you’re pairing with. Be clear: there can be problems here! The SB20 REQUIRES pairing with either an Andriod or IOS device, and their accursed app. This often works poorly, on multiple fronts, in ways it’s not appropriate to elaborate here. The requirement for batteries - batteries! - for each crank arm on a plug-in device is an embarrassment (even a $100 smartphone can be induction-charged). The upshot is that if you’re a fairly technical end-user (and serious indoor cyclist), this is a great device. Despite my problems, Stages has been professional about them, and I’d buy it again. Yes, it’s a tank, and as an open-system smartbike (unlike the Peloton bike), offers flexibility and options (Peloton and Equinox classes, dedicated programs like Zwift, hardcore apps like TrainerRoad and Sufferfest, etc.). The SB20 takes my sweat and sixteen-hundred watts of fury without complaint. …But for non-technical end-users,… Sigh… possibly not the best choice. Briefly, as a Product Manager, most of the serious issues can be traced to the inexcusable omission of a built-in touch-screen. This would add negligibly to the cost and eliminate all sorts of potential frustrations and support calls resulting from reliance on a flaky connection with an infinite variety of customer-owned devices (our smartphones and computers). Feels like this is a commercial exercise equipment company without real direct-to-consumer and/or end-user experience. Again, speaking as a P.M., Stages really needs to get some appropriate Product Managers in there.
As a SB20 owner, your spot on, as i found it to be rock solid to cycle, it's so good to ride I don't think there is a better all round system out there when considering comfort, reliability, power meter accuracy and I'm guessing the build on this will last decades once spare parts are available which gives it a great resale value, I also had software and hardware issues ( all documented in video) as I got one of the first bikes released, still not fully resolved, I was informed the flywhell will be getting replaced but due to COVID they don't know when , the bike had bearing issues knocking but instructed to put some oil on it and it for the most part resolved the issue but can if I really listen can still hear it, I also had comms issues with the updates on the power meters ( stages resolved this to a point its working but not perfect and the software is slowly getting better) I also had power meter issues on Zwift with this bike( also had the same issues on a neo 1, neo 2, Wattbike Pro, stages G1 and Garmin V3 pedals) in which Zwift said at first it was the bike broadcasts but then I started to collect data from the dual stages PM & the garmin V3 to the 3 collection points either zwift, fenix 6 or G1030, I sent them important points of that data which points to the Zwift software comparing to the G1030 and fenix 6 in which on this bike gives steady power output almost the same as the garmin V3, the same as your video they were so close to broadcasting in the same numbers I had to make sure to remove one device or the other on the garmin F6 or the G1030 as it was wierd watching the same numbers appear almost constantly, however NOTE if you take the readings direct from the power meters as in the crank arms dual stages on the bike and the V3 this is the effect if you take the readings from the bike main broadcast there is slight lag sometimes up to a half second so i thought it importand to take most of it from the crank arms direct, getting back to zwift could you do a test that would expose the issues with broadcasts from the bikes or PM devices on zwift with MICRO INTERVALS ( powering up to 700-800 watts then dropping down to 200 in a 4 to 6 second ratio in a real zwift race environment, I would be very interested to see results and I am sure a lot of people would be very interested too. They finaly admitted the software and nature of data collection Zwift can't keep up with the realtime changes ( nither can fulgaz or rouvy I tested and results with a far larger gap in power ?) with huge power fluctuations, micro intervals or USER RIDING STYLE ? But to to this test and get a visable result only a power house like yourself can get this difference in power output as a person who would AVG 150 to 200 watts would see very little difference ?
Very interesting stuff. One thing i was thinking of while watching. You show that it over shoots the over in the over and under test. In your video where you describe erg mode you say that you really need to power through an increase in power to avoid a "spiral of death". So maybe that is what is happening out of habit. You are hammering when the power goes up and the bike is not anticipating that and easing off fast enough. It would be interesting to see if that still happens where you have a more natural, easier transition into the higher power interval. Just a thought.
wow - makes me feel warm and fuzzy about my purchase - thanks Shane. Those power numbers are very impressive (compared to the pedals). Definitely have the same 10-15sec delay in ERG mode - which makes those zwift stars hard to get for short intervals - but interesting to see you don't see it as a major issue.
Been riding on SC3 for long before jump to SB20 and initially the setup with bike vs right/left sensor on pedals in Zwift was confusing. The difference in flywheel and inertia of a SB20 and SC3 are a great way for unfit (SC3) to start before getting information overload as for us geeks on SB20. The total reset of unplug over night solved issue of StagesBike disappearing in menu for pairing. Using the Wahoo fans with Wahoo HR-monitor is a great way of improving the benefits of stationary training, connecting the HR-sensor to the fan speed is my preferred mode of use. The Whaoo purchase of SpeedPlay have yet come with some limitations to options in pedal lenght, also they have put on other (closed) bearings which increase resistance and take down life expectancy I guees. SIDI Ergo3 with 3 to 4 adapter from Wahoo works for modern pedal upgrade. There are titanium options out there for Wahoo pedals, mind you for your road bike.
@@VonMicich Hi Veronica, I have seen that the Kickr Bike on youtube videos is moving a lot in sprints, because there is no ground support in front of the "bike", is that also your experience ? if so does the movement in sprint matter, is it a problem ? and is it creaking on normal riding or only in sprints ?
@@hrpzwift945 I have had no issues with movement on a Kickr bike with a 700w sprint, (not sure on a bigger number), but you do have to use indoor technique as you cant throw the bike side to side obviously. Creaking is all the time in general riding, some silicon spray on the back legs has helped, but need to re-apply. There is also some sound during tilt, but as Shane said, it passes the sleeping baby test and can't hear it over fan and music playing.
Agree with your review. Love the stability and adjustability. Sadly, my bike has had many of the problems out of the box including flywheel scraping, noises, and belt issues. Stages USA was initially slow to respond, but once in contact with them they have been very helpful. I’m still sorting through the issues and will also need a replacement flywheel. If I can get it all sorted out, I otherwise love the bike, but some frustration for such an expensive purchase.
Have they taken care of you with respect to your issue? Have they been able to articulate what the cause of the problem was and why you shouldn't expect it to happen again? Thanks!
@@Ronniezim yes, they have resolved all issues. Stages was a little slow to respond initially, but once you are in communications with their customer service, they are great and timely. I personally think Stages went through some growing pains with this new product, partly based on assembly and maybe some design issues. I’m sure Covid and the impact on manufacturing and assembly did not help. Having said that, Stages customer services has been solid and they have a very good reputation. While I had some initial frustration, I’m a happy customer.
Have owned the Stages SB20 now for 4 weeks. Agree bike is rock solid and quiet. Unfortunately waiting now for three weeks for the flywheel to be replaced due to ongoing knocking noise. I’m not a loan with this issue with many reports on the Stages group FB page. In the meantime I’m back on my Wahoo Kickr until remedial work is completed. Much pity as the overall bike is rock solid.
I was between the Tacx and Stages smart bikes and finally decided to buy Stages SB20 after some research and several advises on forums. I received my bike a week ago, it seems sleek and robust, however it started doing some little sounds and now its sounds have become unbearable. I contacted stages, they seemed very informative (sent 2 emails the same day), suggesting to try some options by myself, but once it's clear there's nothing I can do and I have documented it with videos and photos, , they haven't contacted me again after several days. Now, I'm really upset, with a 3000€ investment totally unusable and knowing from Shane that when it is right, it is dead quiet! :-((...Just an update: Stages eventually contacted me and now they seem quite involved in solving the issue. I hope everything is fine soon, because I really like this bike!!
I've got one and love it...but it's very stiff, so considering a rocker plate. Hopefully it won't be an elephant on roller skates. Just add a thick yoga mat adds some comfort.
Brilliant review Shane but it all seems way too fussy for me. I just want to Zwift and setting apps, crank monitors, extra stuff for gearing looks a bit of a mess for somebody who just wants to get on and go, and at 2800 pounds I'm expecting a smart bike to be a bit smarter than that - also grabbing the brakes to fool zwift into reading power - that's not great if they close that loophole then you're stuffed. In the end, I bought the next generation atom which I know enthusiasts probably wouldn't consider but for me the accessible nature, simple gearing, connectivity is great and for me starting out and at 1000 pounds less as well. Top review though and in the end, you've informed the public and they can make their own mind up which is all you can do, top work Shane!
I'm looking forward to my Stages SB20 order. Current Peloton owner - for 3+ years coming off the large warranty - let me just say my experience with Peloton was awful. Burned through 8 bikes - hopefully my final swap comes good on May 4th. Then I can sell it once I am good with the Stages SB20 bike.
@@AndrewMadden1 They broke OR the replacement bikes had bent frames at various points. I actually ended up burning through NINE bikes. All documented - and the MN Attorney General sent them demand letters to cooperate - meaning it was going to a place they didn't want. Horrible company - the CEO doesn't give a crap about people. All he cares about his money. True story - I have all of the collateral from that entire ordeal.
Love your in-depth review on the stages smart bike I’m currently looking at buying a smart bike it’s between the stages and the tacx neo with the stages currently being my first choice due to its build, gearing features and real feel ride but have seen a couple of posts regarding noisey flywheels did you experience any issues and how would you compare it to the tacx neo for ride feel etc. Thanks for your help and excellent reviews 👍
Thanks for the comprehensive review with the objective measures. In terms of how the bike feels when you ride it, do you prefer to ride a bike on a trainer, or do you find this bike more comfortable and pleasant to ride because of its stability, low noise and features (like ability to coast relatively silently)?
Either/or/and... it depends. I jumped on this bike the other day and ripped into a 300W 30minute session chasing a Pace Partner on Zwift and was comfortable. For sprint work this bike is the best option no question. On the other hand it's also nice being on 'my bike' that I ride outside on other indoor trainers.
10 seconds in ERG mode to adjust intervals? that is totally crazy. Alot of HIIT training goes with 30/15 seconds intervals, which means you would lose about 10seconds of that 30s interval. That is totally unacceptable. At that price, they should have done better. Glad that you mentioned it but in all honesty, top bikes like these should really do better. thanks for the extensive review!
Unsure if on-the-fly ERG mode enable/disable is feasible on the SB20, but when I'm doing hard intervals like this, it's because I'm going all out followed by just spinning the cranks - I don't want ERG mode dictating the power at either end of these intervals. Though, I'd probably switch it back on for the zone 2 spin at the end of a session like this to keep my HR where it should be.
As you like to tinker and the buttons on the shifters are fully customisable- with you wanting the buttons on the outside of the hoods instead of inside, could you swap the physical shifters around then re configure the buttons so left still operates the “front” and right does the “rear” ? I assume the shifters are shaped the same other than the buttons ?
Hi Shane, Love your in-depth reviews. I see that Technogym is launching a new smartbike, Technogym Ride. Will you review this bike? And how it is compared to Wahoo, Tacx, Stages. I really hope so! :)
Not likely. TechnoGym we’re very unhappy with my review of their smart trainer and promptly took back all their equipment I had for review. I haven’t heard from them since. Their direct drive trainer was terrible, so I hope they’ve done a better job with their smart bike.
Thank you. Great video. I wonder if you can split the output of the two powermeters. So you can provide dual recording for Zwift races without the need to buy additional power pedals.
Splitting them may work as two individual meters. Passing that off as dual recording won’t be sufficient to suit the Zwift racing requirements, I wouldn’t think.
Thank you for confirming my thoughts. The Esports ruleset says: "The smart trainer or smart bike must be the primary power data source and must be connected to the Zwift game client as the controllable device. Riders must record a second source of power data (e.g., power meter) in addition to the primary source paired with the game client (e.g., smart trainer). The secondary power data source must be recorded to a cycling computer. Data recorded using the secondary recording device must be recorded at one second intervals. This data is used as back up data for performance verification purposes only." So my idea is that I would have to use the stages bike powermeter as primary source and the dual sided stages powermeter for the dual recording. For me I see no rules violation this way. It would make the stages bike even more attractive compared to KICKR or TACX bike regarding the price tag. Question is how accurate is the integrated powermeter?
@@MultiPimmelmann Are you referring to the the SB20 having an 'internal' power meter? As I understand, the bike doesn't have a secondary meter. That was mentioned in some initial reviews but I believe was corrected by Stages.
Hi Shane brilliant review. The stages distributer in the UK is selling the current SB20 for £1700 and in black. My wife and I currently use a wahoo kickr V5 but have been looking to get a smart bike as or fits are slightly different and saddles totally different. I got your comments on the WB Atom and Tacx Neo SB. But you sounded very positive on the SB20. We run Zwift through Apple TV. So would the power meters and a separate HR monitor connect alongside the bike via Bluetooth? Thanks Steve.
Dam this, I had it down to the wattbike v2, for £1999 and wahoo bike at £2320. This for £1699 just fries my head. I've a kickr core, been great but after something for the wife as well. Dam Dam Dam
Thank you! Great video as always. Having ridden them both, which bike would recommend, the Kickr Bike or Stages? Both have their pros&cons and different concept.
It comes down to what people want from a smart bike. I’ve done close to 10 videos on both bikes now covering the specs, setup, ride experience, and updates. I hope those can be useful in people making an informed choice.
Hi Shane Firstly impressive lll part review. I have a question. I'm 126kg 195cm want to get back into cycling and lose weight was looking at the Wahoo Kickr or this Stages SB20. Although I like the Wahoo more I feel my big size might be suited for this Stages SB20. I suppose I'm asking for your expert advice on which should I buy rather than what I want?
Any advice on when it’s safe to buy one of these or how prevalent the issues are? It seems like there are a lot of complaints from something that probably sells in low volume in the first place. Feels like I have no choice but to wait till it’s clear that stages has worked out the kinks and has ramped up employment post-COVID enough to deal with warranty issues. Do these concerns seem accurate?
List any trainer/bike/power meter/GPS/etc and you'll find people complaining online. The people you don't see posting online are those who have a product, use it without issue, and go about their daily lives. And when people do post online about having no issues, they get heat for being a sell-out or promotor, etc. A few tips for anything of higher value: If something is a total POS, you'll know about it. Purchase locally. Purchase form a reputable retailer who'll support you should anything go wrong. Consumer protection laws are really good here in AU, not sure about the rest of the world. And finally.... it's entirely your call what to spend your money on.
Hi Shane, looping back to the SB20 - since the review there are many more users of the SB20 (as the price in the USA got dropped) and across the trainerroad and fb groups - its becoming apparent there is something odd going on with the power meters, crank lengths and validation against pedals. What crank length did you (if you remember!) use for testing. Would you be interesting in revisiting the SB20 and seeing if you can see what the issue - if the power changes across the two cranks if you change crank lengths etc. There are posts suggesting Stages have silently released a revised crank also. Its all really odd!
Firstly, apologies for not having an answer on this one... I'm across the posts over on TrainerRoad and was tracking things closely. After diving deep into the issues people were reporting and given I had a ton of data from the SB20, I spent a few hours on this replacing cranks, retesting, having conference calls, emails, etc... I somehow became the target of someone over on the TR forums... and I'll just leave it at that. Long story short, I stepped away from anything to do with the SB20 right then and haven't returned.
@@gplama thanks for the reply, understand. I've been through two right cranks so far and feel this 3rd one is going too. Would love they would say something about it thou. Cheers!
With there not being any hill resistance do you find that make much difference on zwift? I use a wattbike atom currently and I didnt know if this would make a big difference to the ride feel? Thanks in advance
Hi Shane, i not sure if you can help. I am using the stages app when using Zwift and it has 0 to 20 % option. What does it actually do? I cant seem to find the answer anywhere and was hoping you might be able to help?
@@gplama I have found out need to use it in external mode. The upto 20% simulates the gradient when only using the stages app. I have not tried it but will tomorrow 👍
The most recent firmware update has ruined the road feel. Changes in gradient are too abrupt resulting in drastic power drop cresting hills or drastic onset of needed power going up hills. I hope they change it back to the way it was.
What?! I feel exactly the opposite about the latest firmware update. Finally the resistance is not massively lagging behind what I see on screen and riding is a lot more immersive now. Also, I find it easier to stick with groups. But for racing, I guess it is better to lower your trainer difficulty setting such that you don't have to shift as much.
Hey Shane, just curious as I would like to mount some MTB bars to sim MTB sim riding and geometry. The additional buttons that can be purchased, do these work without having the lever ones plugged in? I want to have the additional ones independently next to the grips like its running Sram and do not need the brake levers. Cheers.
Wait a minute, wait one doggone minute. Was Shane coasting on this spin bike? I couldn't help notice that the flywheel was rotating, even though Shane stopped pedaling.
Based on the reviews I’ve seen the new WattBike needs a lot more work. It’s also still the same frame/fit/170mm crank bike setup from years ago. It’s unlikely I’ll have one to review in the Lama Lab. Supply is a problem and they weren’t happy with my review of how their original bike performed with my testing. TechnoGym really don’t exist in this space.
Unfortunately for me mines been a total nightmare. Had it 5 weeks, it's been totally rebuilt by the service team and still no good do having to send it back! After 7 months hard saving I'm gutted ☹ only managed to get 7 mins use out of it. Single worst purchase of my life given the £2.5k price tag!
@@gplama Yeah, really gutted shite timing with WTRL Season kicking off me today! Having to bodge something together for tonight's race Ces't la vie that's always my luck or lack of...
@@gplama Thank you! I was hoping it would be 40cm. I'm guessing this is the happy medium to cater to most riders. Wish they made the bar width adjustable. Maybe for the next version.
hahha! I thought this was a comment on the Magene power meter I'd busted my ass on outside for the last two days! Then I saw it was the SB20.... you're off the hook! 🤣
Spannend … du hast das Bike mehrmals getestet. Und gerade der ungenaue ERG Modus in Kombination mit einem Intervalltraining wurde von dir bemängelt. Jetzt auf einmal wird dieser Punkt unter den Tisch gekehrt. Jedes Indoor Bike ist stabil gebaut. Egal ob es 600 oder 3000 EUR kostet. Sich auf diese Tatsache zu fixieren ist nicht gerade objektiv. Was ist mit den vielen Usern, die von Anfang an Probleme mit dem Bike haben? Verbogene Lenker, kaputte Flywheel, teils fehlerhafte Funktion der Schaltung, Verbindungsprobleme etc.
Let's take into account firmware updates (which there were MANY) change the ride experience. Nothing swept under the carpet. By all means test it yourself under the exact same conditions.
@Floecki Dein passiv-aggressiver Ton wird weder der Person noch dem Inhalt von Shanes Review gerecht. Jeder hat andere Prioritäten und gewichtet somit einzelne Unzulänglichkeiten anders. Hier wurde gar nichts unter den Teppich gekehrt. Meine Frau nutzt das SB20 seit 6 Wochen. Dieses Review hier war einer der Gründe für die kurzfristige Anschaffung, nachdem ihr alter NEO muckte und der Markt ansonsten leergekauft war. Das Rad arbeitet nach Firmwareupdate bisher völlig tadellos. Die verzögerte Adaptation im ERG-Mode war vorher bekannt und ist zum Teil bauartbedingt (Träge Masse). Ich persönlich bevorzuge die von Shane hervorgehobene Stabilität und die extrem leise Arbeitsweise einem fiependen Lämmerschwanz wie der ersten Generation des KICKR-BIke, daß vielleicht erst in der Revision V die Haltbarkeit haben wird, die ich mir wünschen würde. Das dürfen andere für sich selbst gerne anders sehen. Ich könnte die Liste der SB20 Vorzüge weiterführen, das spare ich mir an dieser Stelle jedoch, weil Shane und Ray das sehr viel besser bereits vor mir getan haben.
The majority of people riding a bike like this already have a pedal platform they prefer. Including a generic flat pedal with a cage might make you happy but would end up in the trash for most users. The TacX trainer doesn't even include a cassette.