In this episode, host Tina Ličková interviews Steve Portigal, a renowned user experience researcher and author. They discuss the updated second edition of his book “Interviewing Users,” covering changes in the user research field, including cognitive biases, remote research practices, research operations as a profession, in-house research teams, and democratization of user research. The conversation emphasizes adapting to evolving user research dynamics, with Steve’s book as a guide for all levels of researchers.
🔎 Do you want to know more? Check out this episode at:
www.uxtweak.co...
Episode highlights
00:01:36 - First Edition's Influence
00:05:53 - The Writing Process and Challenges
00:13:51 - Research Operations' Role
00:21:50 - Mastering User Interviews
00:31:54 - Interviewing: Dos and Don'ts
00:38:39 - Connect with Steve Portigal
About our guest Steve Portigal
Steve Portigal is an experienced user researcher and principal of Portigal Consulting. His diverse research work spans thoracic surgeons, families at breakfast, rock musicians, home-automation enthusiasts, traders, and real estate agents. His insights have shaped various products, from audio gear to medical systems. He's the author of two books, including "Interviewing Users" (now in its second edition) and " Doorbells, Danger, and Dead Batteries." Steve also hosts the "Dollars to Donuts" podcast, featuring leaders in user research.
🔎 Where to Follow Steve Portigal:
LinkedIn - / steveportigal
Dollars to Donuts podcast - open.spotify.c...
Portigal Website - portigal.com/
About this podcast:
Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them.
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5 сен 2024
