STIHL Chippers and Shredders Guide | STIHL GB 

@Chris thanks for your comment. The GH 370 shredder is not being replaced I'm afraid. It was discontinued due to generally low demand and so most people have naturally moved towards the GH 370 S chipper instead as that is capable of chipping larger volumes of hard material as well as a small amount of some green waste. We do not sell a GH 460 S - we only sell a GH 460 which has twin chambers for both harder material and softer, leafy waste. These are sold via our STIHL Approved Dealer network. You can find your nearest dealer here: shop.stihl.co.uk/pages/dealer-locator. Thanks, STIHL GB

Hi, thanks for your comment. This is the RU-vid channel for STIHL Great Britain and I'm afraid we don't sell the GHE 375 here. Thanks, STIHL GB

are you satisfied with the GHE 375? I want to buy it

@@pavelnovak7148 yes it's a brilliant machine. The 400v motor means it has great torque, but just be careful and wear gloves and eye protection. I forgot gloves once and got cut by the branch when it kicked back. Here is my machine ru-vid.comHuJwUg_Tjrg

@@the_real_hislordship Thank you

Hi, thank you for your comment. You're right that the shredder unit is no longer available, however, the video was actually created and first published in 2020 - the March date on the video is due to us making a small adjustment to it. I'm sorry you think it's misleading though. We will move the reference to the GH 370 further up in the caption above. In the meantime, I have also spoken to our technical team about your other comments. They have said that it is quite normal for the rubber to not be completely separated when it’s new, as it helps it to keep its shape during storage and shipping. So it isn't a manufacturing error, but we appreciate that it could be clearer in the Instruction manual and I have fed that back. It should be easy to break apart when you first use the machine. We've also looked at the choke but we don't think there is any mention of the choke in our STIHL instruction manual - are you referring to the Briggs & Stratton manual that’s also supplied with the machine? If so, unfortunately, we don't have much influence over the contents of this and it’s mainly for reference only. If you just use the STIHL instruction manual, we hope that will avoid any confusion. Thanks for getting in touch, STIHL GB

Hi Keith, I understand you have also been in touch with our Customer Services team and I apologise that you have had some conflicting advice. There was a small misunderstanding in our technical services team but we have double checked and we can confirm that the triangular rubber parts are connected by a central tab to keep the rubber in shape during storage. As you have already correctly done, breaking the tab will allow material to be fed into the machine. Thanks, STIHL GB

Hi, thank you for your comment. We use a different blade system which can require some light feed pressure to guide the material into the rotating disc system on our larger models. On a number of models we recommend inserting longer branches at a slight angle to help guide them along the right-hand chute wall. Full guidance is in each owner’s manual. Thanks, STIHL GB.

Hi, no, I'm afraid it isn't designed to be used with plastic, just garden waste. Thanks, STIHL GB

Fieder do a shredder that can do domestic waste

I THINK YOUR RIGHT

Hi, thanks for your comment, but I'm afraid our chippers and shredders aren't designed for this so it wouldn't work for that purpose. It would also dull the blades very quickly too, so it then wouldn't work for the purpose it is designed for. If you want to break up large clumps of soil, you would be better looking at a tiller or something similar. We have dedicated tillers which you can find out more about here: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-21l25N0QGWY.html& Alternatively, we also have a pick tine attachments for our KombiEngines and MultiEngines, which can be used to break up soil. You can find out more about these tools here: www.stihl.co.uk/STIHL-Products/028192/KombiSystem-and-MultiSystem.aspx Thanks very much, STIHL GB

Hi Aaron, some of the models are better suited to shredding softer material than others, and it does explain which ones are better for which purpose in the video or in the caption above. Alternatively, we have also created a guide to our chippers and shredders over on the STIHL Blog which takes you through the different options available and which ones are best suited to which: blog.stihl.co.uk/stihl-chippers-and-shredders-guide/ Thanks, STIHL GB

Thanks for your comment, but I'm afraid this is the channel for STIHL Great Britain so you would need to speak to STIHL USA to find out the answer to your question. You can contact them here: support.stihl.com/en-us/write-email/ Thanks, STIHL GB

Same here, we really need the wood chippers and gas mowers in USA.

@@kingmole9491 if I could buy one in England and have it shipped to me I would

@@kyleknight8267 Same. But the problem with that is that you can't get the parts as readily available as they are in the UK.

@@kingmole9491 yeah, that's true, that would require special trips to buy parts

Hi, thanks for your comment. I have spoken to our Technical team about this and they have said that shredding fibrous leaves of most types (flax, palm etc) would have the potential to clog our type of shredders. If you were to shred the flax along with dry material, with a shredder model that is suited to mixed material such as the GHE 355, then this would reduce the chances of it clogging, but its possible it may still cause some issues. if you are only shredding flax, our models may not be suitable. Thanks, STIHL GB

Hi, thanks for your comment. I believe they are distributed to Malta via our Italian subsidiary. You can find contact details for them here: www.stihl.it/contattaci.aspx Thanks, STIHL GB

Hi, this is the RU-vid channel for STIHL Great Britain. If you are looking for STIHL tools in another country, you can find contact details for other STIHL subsidiaries here: www.stihl.com/default.aspx Thanks, STIHL GB

Hi, thanks for your comment. Most people shred the clippings on to a tarpaulin or plastic garden sheet, but we do also make a catcher bag that can fit to many of our shredders. You can find out more here: www.stihl.co.uk/STIHL-Products/Garden-shredders/Accessories-for-garden-shredders/292164-99369/AHB-050-Shredder-bag-50-l.aspx Thanks, STIHL GB

Hi, this is the channel for STIHL Great Britain but if you contact STIHL India, they will be able to tell you where the nearest STIHL dealers are and the Recommended Retail Prices. You can find the STIHL India website here: www.stihl.in/ Thanks, STIHL GB

Hi, you can find the Recommended Retail Prices for our chippers and shredders in STIHL Great Britain here: www.stihl.co.uk/STIHL-Products/099364/Garden-shredders.aspx These are all sold through our STIHL Approved Dealer network in Great Britain so you would be best to speak to your nearest dealer to find out their current prices. You can find your nearest dealer in Great Britain here: shop.stihl.co.uk/pages/dealer-locator but if you are somewhere else in the world, you can find contact details for all STIHL subsidiaries or distributors here: www.stihl.com/default.aspx Thanks, STIHL GB

Hi, thank you for your comment and your interest in STIHL chippers. Unfortunately this type of product is not offered through STIHL in the US. Thanks, STIHL GB

Hi, thanks for your comment and sorry to hear about the issues you have had. We'd like to help you resolve the issue - have you spoken to our Customer Services team about this at all? Thanks, STIHL GB

@@STIHLGB yes spoken with customer service awaiting a reply I have a lot of your equipment and this is the first that has not gone the distance very disappointed with dealers and stihl reply so far .

@@marklemoine7368 thanks for your reply. I've spoken to our Customer Services team and they have already been looking into this for you, and they will get back to you as soon as possible. Thanks, STIHL GB

@@STIHLGB Thank you for your response I’m so disappointed with this issue and the dealers involved you only have to look at the Ghe 355 to see it’s had little use and not been abused at all

​Was your issue resolved

Its probably not something we would recommend trying! 😆