Very helpful!! I like you mentioning the opening time, also filming the machine step by step, and going to the officer. You are the ONLY video does that. And you replied to every question in the comment. Thank you for doing that! I will be in Paris in less a month!
I have to do this in 24 hours and glad to have found this video! So to confirm: If after I scanned my forms and everything is green, I can put the items back into my luggage and check in the items right? (i.e. no need to hand carry them through immigration etc.)
Hi, @yanmin. Yes, if the screen is green, no need to show the items to the customs officer or bring them as hand carry. Hope this helps. Please subscribe to our channel.😊
Hi, @ngata88. You need to process your refund on the day you’re leaving. You cannot select the refund company. The merchants/stores choose and have agreements with the refund companies. Thank you for watching our vlog. Hope you subscribe to our channel.😊
In case of Paris being the only travel destination… but there’s a connection when flying back at Amsterdam, do we get the refund in Paris airport or Amsterdam??
Hi, @SP-li3qb. Was your ticket issued by the same airline or a code share with another airline? You’re not required to re-check in your luggage in Amsterdam? If your answer to both is yes, then you should do your refund in Paris. Hope this helps. Please subscribe to our channel.😊
Hi, @daeunbae7327. If the screen is green then you’re good to go. You won’t receive an email. You just wait for your refund to be credited to your card if you chose card as your mode of refund. Keep your refund form just in case there will be an issue with your refund. Hope this helps. Please subscribe to our channel.😊
Hello thank you so much for this. When you use the kiosk does it ask for boarding or passport information? If I purchase the items can I have my husband go through this process instead of me?
Hi, @LoUiSaiShLiKE. Thank you for watching our vlog! For the machine, you don’t need your passport because the details are supposedly in the tax forms already. So technically, you can ask your husband to do it for you. However, if the screen turns red, the customs officer will ask for your passport, sometimes your return ticket and the goods. So for that, you should be the one processing the refund yourself. Hope this helps. Please subscribe to our channel.😊
Hello. Your VDO has been helpful. do we need to drop the envelopes in the mailing box. I was told by the shop that we don’t need to do that anymore. Did u drop yours?
Hi, @samnidaung4907. We did not mail our forms anymore as advised by the customs officer. However, we saw others mailing their forms probably because they opted to receive cash refund or they made their purchases outside France (other EU countries). This was, of course, after going thru the PABLO machine. Hope this helps. Thanks for watching our vlog! Hope you subscribe to our channel.😊
@@ERC_Channel Did you get the full tax refund on the invoice? What percentage of the tax refund was shown on the invoice? Did global blue deduct the tax refund from you?
Hi, @yakopsi. No, we didn’t get the full amount of tax indicated on the invoice. We got around 10%/11% only. We think this is because refund companies get a certain percentage as fees. Based on experience, Spain has the highest refund rate to date. Hope this helps. Please subscribe to our channel.😊
Hi, @EishaJunejo. We have no personal experience but saw this website www.whyfield.co.uk/news-careers/tax-free-shopping-on-holiday/#:~:text=Goods%20in%20European%20countries%2C%20like,tax%20that%20you've%20paid We hope this helps. Hope you subscribe to our channel.😊
Hi, @therose-8195. You can use your debit card. Just make sure you inform the store when they prepare your refund form that you want your refund on another card. In other words, the card you used for payment may be different from the card you’ll use for refund. Hope this help. Please subscribe to our channel.😊
Hi, @bdayknowls. Yes, you process your refund in Madrid where you’ll exit the EU. Not sure if the process is the same as Barcelona but you might want to watch our Barcelona tax refund vlog here ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-CebmbSKwVeo.html hope this helps.😊
Update.. I got to do my tax returns at Madrid but just as an Fyi we need to make sure we have a envelope for the tax operator company in my case (global blue) since they didn’t have an office at Madrid airport, it was a crazy journey, hopefully I’ll get my tax returns
Hi . Do we have to keep all the products which we bought in brand new condition to show at the customs if they ask ??? If the light goes red , do they cease your product?? And after reaching to our own country with the goods does customs create any issues for the products which are packed and new ? Please reply fast as I have a flight tomorrow 🙏
Hi, @tarasharma7167. That’s the expectation - consumption/use must be outside the EU. However, I don’t think customs would know if you used your bag or purse, for example. Just keep the tags. In several occasions, we bought luggages and used them already to pack our stuff and there was no issue with customs. If the light goes red, sometimes the customs officer asks you to show the goods but in most cases no. Based on our experience, if you buy big ticket items like watches, that’s the time they ask you to show them your purchase. Other than that, they just ask for your form. For customs rules in your home country, technically you should declare the goods you are bringing into your country. There is a certain exemption threshold and once you go beyond that amount, you have to pay customs taxes. But all these will depend on how your country implements these rules. For the Philippines, they do random checks, so you pray that you won’t be singled out so you won’t have issues. We hope these help. Appreciate a follow so we can create more travel related content. Have a safe trip back to your home country.😊
Hi, I just came back from Paris yesterday. Most of my items went smoothly. However one of the item was not confirmed for tax refund on my global blue app. Please advice how to verify if my validity went thought? Many thanks!
Hi, @stephaniele2822. You mean you scanned the form and the screen turned red? Or was it green but it just doesn’t show in the Global Blue app? Did you receive an email when you made the purchase? Hopefully you kept the form so you can use it when you email Global Blue if there is an issue.
