TCGPlayer Direct: 97 Percent is FAILING

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26 май 2024

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Комментарии : 152

@GloveTouchedCollectibles Месяц назад

as someone who buys on tcgplayer and sells in direct. I think they are tired of it. I buy NM always and only sell NM. i would say over half the time a sellers NM I buy is at the very least LP MP... its annoying as a buyer. Us sellers should be accountable for the stock we put out.

@CNA-Games Месяц назад

Absolutely, but as there is not any formal training or documents for direct sellers to condition things, we are left to own own devices to train staff and make sure we are using their point system correctly. And even then, there will always be some subjectivity to it.

@GloveTouchedCollectibles Месяц назад

@@CNA-Games Agree, I didn't like how abruptly it was rolled out, as you said 98% sounds daunting. Stores should be able to have an audit. Even with it being subjective on conditioning, standards have always been low with TCGPlayer which I'm hoping this uplifts that as a consumer and someone building their business.

@skyscraper5910 Месяц назад

That’s super interesting

@jeffnorris211 Месяц назад

People who buy on TCGplayer are the worst when it comes to condition criticizing. Whatnot has become a better card selling platform IMO.

@chrissantos4326 Месяц назад

Well said bingo! Accountability is a good thing

@PopCultureArchives 29 дней назад

I was just added into the program. We sleeve all of our cards as we sort. But I have to remove them from sleeves if the card is under $25.00. I'm blown away that they want holos/reverse without sleeves considering how easily scratched they are.

@planotradeexchange Месяц назад

I am SO glad someone has made a video about this. I started under a year ago via the Accelerated Seller Program and actually had a TCGP employee coach me on scaling up and doing the Direct program. I’ve loved it so far and I made the standard for myself to be 95% on my RI’s. I was like 85-90% early on and improved. 98% is daunting to say the least. One piece of advice the coach gave me early on, was to be safe and just list your cards as LP if you’re not sure. Something I think MANY people will have to adhere to if they want to be safe.

@planotradeexchange Месяц назад

That said, I did reach out to my coach about the same questions in this video; Will we get some feedback? Metrics per month, per quarter? How will managing this work? I do wonder if this initial standard is a weedout for those who didn’t think there were ramifications. I’m glad to hear a bigger store like yours is concerned as well.

@CNA-Games Месяц назад

I am also in the growth program and actually have a video coming about it! The issue is they will return any LP card that is actually NM, so that isn't actually a solution. Which makes sense - if you want all conditions on direct and only have NM, they themselves may be missing sales by not having a cheaper, lower condition.

@planotradeexchange Месяц назад

@@CNA-Games I mainly sell Yugioh so maybe that’s why I’ve been able to get away with it? But I didn’t know that so that’s a good heads up.

@RenaissanceGameSupply Месяц назад

I hate the direct program

@discordiagames9007 Месяц назад

@@CNA-Gamesthey return all NM cards if listed as LP? This was going to be my workaround to this change.

@terthna7186 Месяц назад

Speaking from the perspective of a buyer, I've been noticing an increase in less-than-Near-Mint cards being sold as Near Mint over the past year or so. It's even gotten to the point now where every single card in an entire order of over thirty I received recently, was damaged in some way; some so badly that I can't help but think that the seller was deliberately trying to scam me.

@stargazer4784 7 дней назад

I think the reality is just that the average buyer doesn't know or care enough to complain when they buy NM and receive something worse. On the off chance that buyers do complain, the seller will offer a partial refund to the disgruntled buyer. In most cases I've encountered, the seller will usually offer up just enough so that it'll make up for the condition discrepancy (e.g. 20% discount to make up the difference of NM -> LP). Best case scenario, they get away with selling LP or worse cards for NM prices. Worst case scenario, the buyer goes through the hassle of sending the card back for a refund, only for the seller to relist the card as NM for some other unwitting buyer to purchase. Pretty much a win-win for the seller. TCGplayer is just too lenient at the moment with condition issues and letting sellers off the hook by allowing the deletion of warranted negative feedback (the seller could offer you $1 partial refund and your feedback gets deleted whether you take the refund or not). It's a common business practice for sellers like Cash Cow Games. I've tracked their feedback ratings in the past and I don't think it'd be an exaggeration to say that they've probably had nearly a thousand negative reviews deleted at this point. New negative reviews every week that seemingly vanish into thin air. I just buy the more expensive cards off of ebay now. Photos of what you're buying and no hassle returns in the case that the condition was somehow inaccurate.

@SmllSlvrbck88 Месяц назад

so sellers dont want to be held accountable for sending LP/MP to sell as NM and now that TCGPlayer is holding sellers accountable everyone is annoyed, im glad TCGplayer is holding everyone accountable cause im tired of buying NM and getting LP/MP cards then the seller saying "oh i can give you a discount" i dont want ur crap discount i want my NM card. hopefully ALL YOU SELLERS START ACTING RIGHT NOW.

@2736492821 Месяц назад

THIS!

@liltonyabc Месяц назад

I had to stop ordering from any direct seller almost 12 months ago due to terrible conditioning standards 😢

@gubigubigubigubi Месяц назад

I did the same. TCG direct is one of the worst ways to buy cards on the internet. Nearly 100% of the time I have major condition issues or cards missing entirely. Avoid TCG direct sellers like the plague.

@89qwyg9yqa34t Месяц назад

It's fine to buy cards direct, but don't buy NM. A lot of sellers go 3-4x more for NM over LP and, depending on the card, that could make an insane difference.

@gubigubigubigubi Месяц назад

@@89qwyg9yqa34t Or I just wont buy from tcg direct and actually get near mint cards more often. Realistically most of the time sadly smaller sellers are more trustable than bigger ones. TCG is more likely to do something about it quicker on smaller sellers as well.

@djlosch Месяц назад

I think a couple things are being mixed up here in the use of the term "direct". TCG Direct is a program where TCG is gathering up the cards from sellers to TCG's warehouse, they grade them on intake, and then TCG ships you the cards directly. The seller doesn't ship it to you. TCG Direct has DRASTICALLY higher rates of proper conditioning vs buying from sellers "directly", outside of TCG Direct. I was on my last straw with TCG back in the day, 20%+ of the cards being labeled NM simply weren't. When they launched TCG Direct in response, this drastically improved. My only gripe with TCG Direct is that at some point since the global panda, something happened that massively throttled inventory, and there are tons of cards that they just never have in stock. Maybe it's policy, maybe it's the secondary market. But availability is much worse today than a few years ago.

@gubigubigubigubi Месяц назад

@@djlosch nah direct has a MASSIVE problem with conditions never being right, cards missing, or the wrong cards entirely being sent out. The rate is much higher than buying from random non tcgdirect sellers on tcgplayer. Anymore i have better chances ebay and amazom than on tcgplayer.

@PureTCG Месяц назад

This is good news! Every time I have ordered from Direct, the cards are not even close to the condition they are said to be. That's why I stopped using Direct all together. The sellers sending in the cards to Direct are not pregrading their cards as they should because they know Direct does not care, and they still get paid. This should help fix that issue. Well needed change!

@MTGUnpacked Месяц назад

Does that apply to them as well? Pretty sure everything I've ordered from Direct in the past as near-mint isn't actually near-mint. Though they do seem to have a better track record than non-direct sellers.

@CNA-Games Месяц назад

They've been making some internal changes to conditioning as well - really trying to crack down on what is what.

@autofigure00 Месяц назад

I've also had this experience. I used to sell stuff on TCGplayer and was very generous in my gradings, and I remember TCGplayer direct having decent to good grading, but I recently got back into magic and ordered some stuff and a lot of cards came worse than I expected (but still technically the right rating. I only ever order NM or LP.

@stargazer4784 7 дней назад

I've noticed the same, but I will say that the customer service is pretty good when dealing with condition issues. They send you the return packaging and send out another copy to you once they receive it. Takes a while, but it's still better than dealing with sellers only answering one message a day and not offering you return packaging.

@jcbeck84 Месяц назад

Hey there, youtube served up this video as recommended so I gave it a watch (never watched your channel prior) and thought I'd chime in on my perspective as purely a customer. I have completely stopped purchasing ANYTHING from TCG direct regardless of seller purely because I was hitting less than 50% of the ordered grade. I only order near mint and most of what I'd get in was HP or worse by TCG's own conditioning standards. It was extremely bad. By ordering direct from stores I'm hitting 90% or better depending on the store and how I'm able to refine my selection of stores. I really don't think TCG is doing any screening of what's sent in at all and there have been a whole lot of stores who send in cards with beautiful fronts and terrible backs. This is probably their attempt to weed these stores out. Also, for every 100k cards you sell that means even by adhering to their standards there are up to 2,000 unhappy customers. Not exactly a good look for them. I work in manufacturing and the expectation is six sigma (99.9997% acceptance) so be glad you're being allowed 2%. Again, not a seller or affiliated with TCG in any way, just trying to put an objective view on this whole thing.

@hardakanyed Месяц назад

working in the food industry, and i can confirm 2% is an enormous margin of error

@rjackson64840 Месяц назад

As a customer/player I expect all my orders to be correct, which is why I only shop, with a couple of exceptions, from sellers with 100% feedback rating and I avoid TCGplayer Direct orders entirely. I've had too many issues with Direct orders (and sellers with less than 100% feedback), and to hear you say that it's ok for 2% of orders to be wrong explains why. You may be sending out thousands of cards a week but that's no excuse to cut corners. It takes less than a handful of seconds to condition an NM card in the proper lighting. Some of my favorite sellers moved to Direct and if I were actually getting the exact cards those sellers are providing to TCGplayer I'd be ok with that. But the cards I get on a Direct order could come from any seller's inventory and some sellers offload their junk onto TCGplayer, so I'm encouraged to hear that TCGplayer is cutting some sellers from the program. If they change their standards from 98% to 99.9+% maybe I'll give Direct a try again.

@Dscaggs91 Месяц назад

So glad you're making a video on this. It's quite literally impossible to condition any TCG foils at a 98% accuracy clip. This new rule is horrible.

@CNA-Games Месяц назад

yes, foils in particular are hard to condition with all the factors we have to look for. Surface issues like cloudiness is huge for foils.

@Dscaggs91 Месяц назад

@@CNA-Games Absolutely. I process close to 2 million Pokemon cards per year. At that volume 2% just isn't lenient enough. I'm worried a lot of good people are going to lose their place on Direct because of this. Thanks for bringing attention to it!

@willgunter6173 Месяц назад

The foils will be the killer on this idea. I’ve gotten to the point that I won’t run foils on tcg. If it’s a foil worth money it goes on eBay. I think they are going to push out too many sellers with over strict guidelines and will eventually be forced to change.

@Cardiac.Gaming Месяц назад

I think the biggest issue with anything condition wise, is it's subjective even with guidelines. It's always been a headache. People order near mint and expect PSA 10 Standards not realizing that 7 is NM. I'm also sure this is part of the issues when people sell on TCG.

@pheano Месяц назад

i wish there was a way I could even tell if a card I was listing was going to be sold as direct or I could opt out on specific cards. I constantly run into issues on random old foils, like a foil invasion mountain, where its realistically lp but I list it as mp and then it gets sold on direct for some reason and gets rejected.

@geoffrayner4675 Месяц назад

From a buyers perspective its nice to see tcgplayer finally standing up for customers and not just blindly backing the sellers. Especially in this last half a year or so the amountsm of cards that i have recieved that were supposed to be NM that showed up MP or even straight up damaged in some cases has increased exponentially and im honestly sick of it cause im always at the mercy of the seller.

@Flyboyminer 20 дней назад

I refuse to buy direct. They have messed up so many 50+ card orders that i wont do it again. It's them that .essed my cards up...not the sellers. They would send me at least 5 bent cards from at least 5 different sellers. So f them. I buy straight from the seller now, never had a single problem.

@captcraig777 Месяц назад

Great content. I decided not to do the Direct Program about a month ago. The reports of returned cards and extremely tight requirements was enough to make that decision. I understand it is good for big stores, for sure. I am a one man business, so I don't need the stress. I hope this continues to work well for you! Thanks for sharing.

@yelanates Месяц назад

I tried to order a bunch of heavily played cards for a project a few months ago. I got mostly NM and LP. 😤

@abbiemcdaniels3122 Месяц назад

First time watching the channel, like the video and vibe you have as an owner. While I appreciate the benefits of direct, I tend to alway buy non direct for most of my cards unless I’m clearing out an entire card’s inventory indiscriminately. Direct prices are a lot closer to market for obvious reasons, so I try to always snipe the multiple copies at low where shipping breaks down to significantly below market per copy. I don’t envy you guys at all for doing direct, it seems like a horrible headache to make a slightly higher gross revenue but then pay more in fees. I’m glad the process at least gives you the traffic you need though.

@Walkerresell Месяц назад

They need to make a conditioning machine to go with the roca. Ordered 3 cards from direct. Couldn’t believe that the MP card was near identical to LP, and the LP / Nm really couldn’t be differentiated. Needless to say my inventory has been turned off and an audit on the way

@CNA-Games Месяц назад

Automating conditioning would be near impossible or would take too long. If robograding is any indication, there's a long way to go when it comes to surfaces of a card.

@Walkerresell Месяц назад

@@CNA-Games a man can dream😂. Still getting my bulk operation in a scalable and consistent system. Would love to see more videos on yours

@RianCroteau 25 дней назад

Technically speaking Direct is still more forgiving than the marketplace since a single problem of any kind for a marketplace order could push your Seller rating below the 99.9% that gets promoted by the Optimizer.

@kinGhidora Месяц назад

As a smaller seller of 25k+ sales in the direct program, I'd love for there to be a status bar or notification to see where we stand on their system.

@EliteGameSpot1 Месяц назад

I feel the same way and was worried initially, then found out our historical rate of error was 1.7% - was happy to learn that. I shared my concerns with a rep, they stated they couldn't give me exact #'s or names of other stores, but they had knowledge of many stores having a 20%+ error rate. I'm sure those were the ones kicked. They did also tell me they would give stores time to improve their numbers, but based on this info, maybe not the case?

@benjaminsantiagosstuff Месяц назад

lol get this though. I normally don’t have conditioning issues because I condition pretty aggressively. I get cards from TCGPlayer through the buylist and have trusted the condition they say the card is. Recently, I sold a bunch of cards from the buylist and those were the only cards with any conditioning issues. Just gonna watch those cards more carefully. I would guess that there may be some folks selling mostly bulk through Direct and have large RI’s that are relatively low value. I would assume it is harder to be careful as a seller to check those and it is probably a lot of labor on TCGPlayer’s end to check those RI’s. I can’t find the message bc I get so many random emails from TCGPlayer but it isn’t, to my understanding “issue with 1 card out of 100 = 1% point off.” My understanding is that they count missing cards, vs conditioning issues differently. Additionally, I’ve gotten credit for LP cards that were actually NM. Would be cool to see the percentage rate though.

@kb6530 Месяц назад

Bro just like any retail , you inspect upon receipt and then store it safely, the condition should not change while in storage , so check things when you get them in and never worry about it again.

@TheRjp0822 Месяц назад

The problem comes when you end up with 'ghost inventory' where cards are randomly sold and added to your invoice when you've never listed them in the first place or if any kind of accident happens where your cards end up getting dinged or even micro-scratched and now it is counted against you. Worse, when their own employees mess up your cards or flat out miscondition it. I've had all of the above happen at different times in my time selling on there. They should've just said they will charge more for discrepancies since mistakes happen. Obviously if someone's abusing the system, then kick those sellers.

@FaryaWolyo_ Месяц назад

This is false, cards can and do change in storage. Pokemon reverse foils from the SwSh era namely. They scratch with so much as a scroll against the back of another card, and sell on average ~0.12 cents each, meaning it's really not worth it to invest the time and labor in sleeving them all individually. The poor quality control of Pokemon is now a real threat to the Direct eligibility of Pokemon sellers.

@RipAndShip Месяц назад

Good to know! Thanks for sharing!

@demonicmachina Месяц назад

With ebay buying tcg player, these things were bound to happen

@A_Jones Месяц назад

I've tried ordering from direct multiple times but I stopped after having to make a refund request every time due to conditions. I'd order NM cards and they'd be barely LP almost MP. Plus the fact that shipping is so much more compared to many other sellers.

@SageTigerStar Месяц назад

Just puttin' my personal experience as a buyer out there, but I do everything in my power to make sure I don't order from TCGDirect. I had a situation happen where I was ordering a playset of Vanguard cards and the shop I ordered from had the lowest price and their shipping said ".99 cents" (at the time), and after I quickly hit the "Place Order", at the last second before the screen changed, I saw the shipping had been raised to $3, because the shop I ordered from was apparently part of TCGDirect (it was not marked as being a Direct Seller when I put the cards in the cart, even after several refreshes). I understand it's a partner system and all that, but like...they need a toggle or something, so I can choose to get it direct from the seller I wanted instead of through their system with more shipping tacked on, especially with smaller orders.

@KetchumAllCollectibles Месяц назад

Big numbers no whammies. Hope you can keep it. Wild that they don't share it and didn't have a performance improvement plan of sorts for those who were below standard. Like the way eBay does below standard/top rated etc and shows you the exact metrics and upcoming evaluations timeframes. Would be nice.

@maxpotion Месяц назад

Thanks for the info Mason. I love your intros where you pretend like you don’t know you’re recording or that we’re here watching.

@kennethcalbert4474 Месяц назад

I had never even received an email about the change. I only received an email saying I was removed from the program.

@-cactus.raven- Месяц назад

I feel like having an *ideal* wanted rate of 98% is a good thing to push for, but immediately setting that as a bar is a VERY bold move. I feel like starting at 80% and gradually raising over the next year to 95% and then have that be a silent “cutoff” and having 98% be the dream and give a little acknowledgment to those who DO reach it. As someone who’s been getting back into tcgs and buying cards online I noticed that what’s been called NM has dropped since I last checked it out a couple years ago, hate to say it but this is just a harsh but needed change that hopefully gets overall QA and buyer satisfaction up, which can only be beneficial to everyone

@RPT111 Месяц назад

To many sellers have cards that do not meet condition standards or fairly often are printed from the wrong set. I believe TCGplayer would not have to be so harsh if so many sellers in the program did what they were suppose to do in the first place. Since they are more strict it makes me want to use direct even more.

@Kojoizfreshz Месяц назад

As a buyer, I got to the point i prefer LP (yugioh player here) NM seem mean less to me as a buyer and a player, however I’m only one person and my opinion won’t matter as much

@Gamer-J22 8 дней назад

I am blown away by the comments. As a customer, I only order TCG Direct when it's available, because 90% of the time I will just order LP cards, and what comes in the mail I would personally consider NM. They have always been very harsh in their grading. I more often have issues with individual sellers, especially on Old School cards, who claim LP and I receive HP.

@jordanshultz6242 9 дней назад

Looking at from the other side, 97% would mean 1 out of every 35 cards was wrong. So if I ordered a playset of 3 or 4 cards, depending on the came, there’s about a 10% chance of an error in that; which is just simply way too much. I’d expect TCGPlayer feels 98% is lenient and would probably move towards a 99.5% accuracy rate. I work at a warehouse, and our minimum accuracy/on time rate is 99.8%; I know it’s tough, but in scale, hyper accuracy is an absolute requirement.

@hidus1178 Месяц назад

I think NM should be a level 4 seller option. As at that level you should know the difference in lp and nm. Also I think it should be reversed order in the selling page of card on tcg player. Start with damage and descend to nm that would make people look at which line you are inputting to as of now the first line is nm

@lukebobb Месяц назад

great info - thank u!

@Grombrindal Месяц назад

I rarely do TCG Direct since it's usually the most expensive option. Unfortunately, people who have a large stock of paper products should probably look into liquidation strategies.

@TheNinjasoncrack 27 дней назад

I dont care how many cards you have in inventory. When i'm paying $150 per copy of Ghost Ogre Ulti, or $100 per copy of Droll/Imperm Ulti; I expect the cards to be near mint. I understand they are Ultis and the foiling is fragile but i will not and will never accept LP/MP, especially when there are multiple surface imperfections on the front and back. I cant count how many times I've sent stuff back that was OBVIOUSLY light play at the VERY best.

@EricDrinksWater Месяц назад

This is an aggressive effort to not only justify the increased price people would be willing to pay with direct. I also think this is a concentrated effort to never become what troll and toad became as far as condition goes. Troll and toad NM has always been a joke when I've purchased from there, and I would personally never buy NM cards there. | think this is a really great idea from them - but I do feel you are right on the execution of it.

@videogametrader Месяц назад

I have a sneaky suspicion that this 98% is really designed for the stores that they don’t want in the program but don’t really have a good reason to kick them off. I think stores that have a pretty good on direct or stores that are using their robots are probably safe, at least for the time being

@BigKatz451 Месяц назад

The biggest issue I have with ordering from TCGP is delivery time. I have literally ordered product that ships from China two days after I made a TCGP order and got the Chinese product over a week before I got the TCGP order.

@ETCS423 Месяц назад

Mason I’m irritated with tcgplayer too about this too. It hasn’t been a professional experience with them as of lately.

@jacobjob6534 Месяц назад

Idk from their perspective it makes sense. Maybe they need to come up with their own quality control department? Trusting the sellers seems to have gotten them into a bind and now they’re trying to course correct. I mean of course that means it’s gonna hurt even the best sellers who are honest but it might be for the best with keeping more customers happy. But maybe if it was up to them to filter between NM and LP/MP it would be better for everybody, would suck to lose value on what you’d think would NM but still

@stusomers8613 Месяц назад

As for the people getting kicked, I wonder if they had a certain threshold for people to be auto-kicked. I feel kind of sure we were not at 98% and we did not get the boot.

@philipcomins106 6 дней назад

This is what they're focused on, but if you question why they can't refund sales tax to us on time every month (a process they insist has to be done manually) they get persnickety. - Bay NinetyFour C

@TheDarkElder Месяц назад

98% is tough but they set the standards. I hope the communication gets clearer and they didn't jut do it so high because they got too many "low quality" RI shipments to do that cleansing just now.

@renaokawa6199 Месяц назад

You also have to figure thwre are people using condition as an excuse for buyers remorse or what be. That single "small lie" can hurt good sellers however it goes both ways. If I'm paying THAT much over market, sometimes upwards of 100$+ over I expect a NM to be NM to my caliber based on tcgs outlines. If i get a "nm" card that i payed well over market for and it has binder marks or frayed corners or what be, then I have no issue with returning it. Its funny because tcgp send their cards but that only hurts the sellers from my understanding

@beg102 13 дней назад

So...if a store lists a card ( on TCG player direct) as nrmt...and it arrives in moderately played condition...is the card that I received from you...or from TCG player direct) and then you send them a "replacement card"? I guess what I'm asking is ( not talking about your particular store). Who doesn't know what a nrmt card is? The seller...or TCG player?

@Brooks0511 4 дня назад

it’s really hard for sellers right now with how wotcs quality control is so many pack fresh cards are not even nm anymore how the heck are sellers suppose to sell nm cards sometimes when they come lp pack fresh lol not all the time but more than ever recently

@panchodham Месяц назад

Mason I want to thank you for all the time you take to make this videos I don't know how you do it I run a card store and I have barely time to dedicate to me and my family. I know you are a busy man but if there is a chance you can make a video about how to handle toxic people and toxic communities it will be amazing. I love your videos keep up the woodwork it's amazing

@Monopoly1810 Месяц назад

Yeeeees so glad your back 😭😭😭

@donnysaltou6991 4 дня назад

I probably sell, on average, 5 cards a day myself, n yea minor mistakes, mostly slight condition mistakes, but it's very interesting though I don't usually buy thru direct.

@heatwavetcg 29 дней назад

Without the transparency they're able to remove anyone for any reason at any time. If you have some of their sorting machines you're probably fine because they don't want to lose that revenue. I wasn't affected personally (I guess I was over 98%) but I opted out of the program because of it. The complete lack of insight into the metrics is ridiculous and I already have enough going on without worrying about some "conditioning expert" giving me a bad RI and changing my business overnight.

@donz2323 13 дней назад

Sorry I only feel that getting more accurate is better for buyers. I hate getting cards that are not up to the grade. if I make an order for 40 cards and get 2 cards that are not up to par, I would not be too happy. it is tough, but good luck.

@NolanCardwell-ht3xi Месяц назад

That's a nice store brother

@nuvixgaming Месяц назад

It’s tough and a lot of stores have different measurements when selling singles. They would list a card from an old set like base as NM but easily would be LP. Their excuse is that these are older sets and shouldn’t be viewed as NM on a newer set. Well that’s not consistent and the cards should not be listed as NM as is.

@jacktupp4358 Месяц назад

As a buyer it frustrates me because their rating scale is so far off of the norm and I honestly don't know when it changed. So my example is this... a seller lists a card based on the TCG "modified" rating scale thinking they're submitting the card within NM parameters, so in good faith, and then I receive the card that is clearly not in "real" NM condition so I raise a condition issue. It's not the sellers fault based on the TCG guide lines but as a consumer when I order NM I don't want light surface wear from playing(that's LP by their own words) so I'm upset and I raise the issue. No one is at fault and it sucks that I'm finding out TCG is putting that blame on the seller considering their own guide lines are telling the seller it's OK. On top of the order minimums for free shipping anymore I just look for the $5 shipping stores for my orders and try to fill it with them. I'm constantly ignoring the TCG Direct(because even that doesn't work half the time with shipping so I gave up trying to figure it out) and almost exclusively buy from the 100% feedback low sales stores. It's gotten really bad in the last year and has me considering, shudder, CK.

@alexrosado6651 Месяц назад

The stores that got dropped probably where so bad and unredeemable that a few months wouldn't have helped. I buy a lot on tcg and the quality and accuracy is getting worse and worse. I hope this helps.

@squirtletrainerzero5620 27 дней назад

Maybe I misheard but you said stores were kicked off without a warning and then said emails were sent out telling some stores they were close? Kind of sounds like stores that were kicked off may have had a history of not being accurate or sending different conditions and TCGplayer got sick of it. As a buyer, TCGplayer nm is consistently lp. I for one am glad they are becoming more strict with shops since some of them are trying to skirt the rules.

@PreviewAvailable Месяц назад

everything was so perfectly still that I thought it was a greenscreen for a second

@thiccboicory9964 11 дней назад

I personally buy lp and hp nor about to pay triple the cost for cards im going to play

@TapTwoCounterspell Месяц назад

TCGP is so incredibly tedious and convoluted to use. I cannot stand that website. TCG Direct CLAIMING they verify the integrity of cards is such a bold faced lie.

@Poke-Steele Месяц назад

Tcg direct standards are a joke. Every direct order I've made has been either wrong items and/or damaged product. The say us sellers need to send cards sleeved, in a top loader and protected with card board or a team bag yet their direct orders come in a slightly thicker normal envelope with just sleeved card no top loader, card board or team bag

@jeremymcbride 5 дней назад

People need to realize that NM is PSA7

@BeefyTacoCS Месяц назад

This just sounds like a store being upset that they are gonna have to round down on grading than round up and screw the customer. If you then say "well how do we train people for this?", my simple answer is either you figure that out before hand (so you don't scam customers) or get out of the game all together. That stack of 20+ cards returned just shows exactly how bad stores are nowadays for fluffing their conditions to make the sale. So scummy.

@Romanshorn84 Месяц назад

i gave them feedback on this, its an insane standard. luckily i did not get removed. i send 1000-2000 a week.

@Dscaggs91 Месяц назад

I sent them feedback also but was hit with the cookie cutter copy paste they're sending to anyone that opposes it.

@planotradeexchange Месяц назад

@@Dscaggs91what did it say?

@cardcollectoryt Месяц назад

they probably dont want to deal with condition issues im a collector i dont resell its annoying for me especially when people mark cards above the actual condition thinking they can scam people i had bought a card for well over 100 dollars in supposed lp condition and was really more heavily played and had a week long argument before he gave me like 30 dollars in refunds or something like that and he wasnt happy to and didnt want to pay for return shipping either i even took pictures with a comparison card in the same order same condition as listed and it was a big difference from an actual lightly played card. Honestly hate scalpers and resellers for the most part some are cool some are literal thieves some are real asshole scammers i also think they outnumber collectors at this point its just scalpers/resellers buying each other cards trying to pump the market intentionally/unintentionally

@jQuartz85 Месяц назад

I avoid buying from Direct now, prices are 50-100 % more there lately.

@maplelodge2 Месяц назад

Sounds like the Direct Program is costing TCGPlayer too much money and they want to get rid of sellers. Pretty much what TrollandToad EVO did.

@michaelhamilton2902 29 дней назад

Hallowed are the RI 😏

@afkafk129 Месяц назад

Direct on average is more expensive. The packaging isn’t great. The shipping has gotten a lot slower. I’d rather buy non direct these days.

@Raindown15 Месяц назад

I hit 98% easy…. We take care of our cards….

@LXZTUBE Месяц назад

Direct is not for volume sellers. Quality over quantity.

@Zwazzeh Месяц назад

The people auto booted more than likely deserved it. That’s why you probably didn’t hear people talking about it. Mason if you ever get banned then just have your twin brother Jason apply for direct

@Julnlecs86 29 дней назад

It was bound to fail.

@mtgmocksman1407 Месяц назад

Once they lose enough sellers they will just raise fees again. TCG has been sucking balls for a while now.

@GleamingBlade1 29 дней назад

Speaking as a buyer, TCG Player Direct should be far more should be far more concerned about their own shipping standards. They do the worst/ laziest packaging job in the industry. It is pathetic that individual sellers on TCG Player put more effort and care into protecting $5 orders than Direct does into $100 plus orders.

@brettthompson5081 6 дней назад

as a tcg customer, i NEVER buy from TCG direct. it's expensive, takes way too long to get cards and there is no customer service help from TCG (which has the worst customer service i've ever experienced anywhere). best of luck to you guys as an LGS.

@Cody-rb4de 8 дней назад

I just won't use tcg player. I'll pay more rather than cards taking weeks to get here. Have had more bad xp with tcg than not

@RealTommyWiseau Месяц назад

Brutal

@SDCISHERE Месяц назад

Folks ❤

@ericfrost6796 Месяц назад

If you aren't trying to scam the buyer, there should be no issue. good for them. they should increase it to 99%

@RandomLILZAY1 Месяц назад

you have no idea what you're talking about lol. 99% of sellers aren't trying to scam buyers. There's a lot of things that they will mark off for condition that they themselves sell to other people. 98% is whatever, but the problem is nobody can see where they stand and are not given the opportunity to improve. If you just kick people out then all thats going to do is fall onto the buyers when they switch back to non-direct orders because the sellers dont understand where the mistakes are.

@EricDrinksWater Месяц назад

@@RandomLILZAY1 I think what he is saying is that this will cause sellers to have to round down, instead of up when they are on the fence about a condition.

@leekichang8359 Месяц назад

Sending in duplicates is also considered a mistake fyi

@tylerchiarello5854 Месяц назад

Listing and sending cards to direct is my full time job. Grading incorrectly the opposite direction also counts as a mistake, I.E. if they consider a card LP and you grade it MP that counts as a mistake. 98% is incredibly harsh.

@anonymous-dk3um 22 дня назад

TCG Player's covid guidelines still being in place, namely the 14 days to ship policy, is why I will never buy from them again. Its just begging for drop shipping schemes.

@CNA-Games 20 дней назад

There are still many occasions where letter mail takes the full time to arrive or longer. I think the record was 4 and a half months for one to be returned to sender from us. Things are still pretty rough.

@Rubiksguy Месяц назад

Direct Yugioh seller here: The biggest issue I have with this change is how often TCG Direct squad mess up conditions. I’ve had flawless cards returned as damaged So 98% can be immediately surpassed if the conditioners have a bad day. I know they say they double check stuff if something is getting rejected, but my experience and that of others says otherwise We need better condition example videos provided on tcgplayer’s youtube channel I would love to list everything as light play, but Yugioh’s direct qualifying inventory is minuscule compared to NM, and that’s mainly for Near Mint cards. You drop to light play, and suddenly only 10% of my listings qualify Also they need to give us a tool to quickly convert inventory to another condition. That’s not possible even with the ROCA. With such high repercussions being implemented so quickly, it sure would seem to be the bare minimum they could do.

@primalnations Месяц назад

good lol, this weeds out competition for the more "honest" types. By "honest" i mean those that under grade their cards versus those that over grade it.

@TheRjp0822 Месяц назад

Mason mentioned earlier in the comments that he's had a lot of cards returned for being graded poorer than they actually are too so this affects both types. Only ones safe are the ones correctly grading everything.

@LXZTUBE Месяц назад

@TheRjp0822 they do not send back "over graded" cards, it just isn't happening, period.

@DoubleAcards Месяц назад

How does a guy who owns multiple stores and a big fan, not know what the name of an RI actually is?

@kb6530 Месяц назад

Haha a business that requires thousands of cards to work , but you will have to inspect each card carefully lmao , that just dont make sense unless you want to make $4 an hour The small sellers can look at each card 100 times before they ship , but its not even worth your gas to ddop off the order if your small I personly stick with ebay and mercari and hifher dollar cards and wont leave my house for less than $50 in sales even though i offer aame day shipping lol

@johnberry1170 5 дней назад

If your inventory is so large that you cannot track what you have, then do not sell. Period. 2 out of 100 is still 2 too many. I avoid all direct sales as I have found them to take an unnecessarily longer time (supposedly to have the cards validated) and still have them received around a 85% rate of mistakes.

@obiwon76 Месяц назад

Everyone is moving to eBay to sell single cards.

@TealGaming-fb8bs Месяц назад

Pokémon buyers ruining it for everyone with their insane conditioning standards

@HammerStudioGames Месяц назад

Lmao "the community is wrong! Not the sellers!"

@TealGaming-fb8bs Месяц назад

Exactly This guy gets it ⬆️

@HammerStudioGames Месяц назад

This channel consistently posts some very out of touch complaints, its honestly become *the* entertaining aspect of the channel at this point. If you got that huge stack of returns back on that 300+ card order, i got no sympathy here for you man. Maybe this business isn't for you, I've seen you make some equally questionable complaining posts regarding pokemon stock as well.

@Saixjacket 29 дней назад

“This guy” is an archetype that is the reason 75% of foot traffic leaves the store without buying anything 😂 like I can smell the gamer politics and AKSHUALLY, a mile away. Like when these 45+ MTG cash out bros who are running these shops do the “WE ARE A FAMILY STORE/WE TREAT YOU LIKE FAMILY HERE”. 😅 miss me with this attitude mindset!

@MTGWolfMan187 7 дней назад

Direct is to expensive and takes to long to ahip out, and when you optimize your cart, they push direct even when it's not optimal price difference can be like direct cost $35 and when I take 30min to manually find optimal price can be $25 which saves me $10.

@ArsonHicks Месяц назад

If I operated at 98% in my field I’d have lost my business 12 years ago. Thankfully I am probably running at 99.9%+. If you want to utilise what sounds like a good service I’d be hitting the 98.