Hi Andrew, our grinder got blocked with a small piece of metal from our coffee storage container which we removed. The top part of the grinder which sits on the cone now spins and comes loose and the beans just spin around. We get the fill beans container message. I’ve tried locking the top piece in place with different positions but it keeps moving. I’m not sure if the grinder tray needs to be removed for an adjustment which I can’t see. Any advice would be much appreciated. Thanks!
I have a prima donna avant and cant get the top panel off, are you able to help me out? Ive removed all screws but the grind dial in the bean holder pot keeps trying to come up with the top panel as I need to access heating element
Great help in replacing the generator on mine. I’m getting really hot coffee now but the display doesn’t change from” ready for coffee “ to “ready” so I can’t make cappuccinos. I press the button and the screen say “heating up, please wait” any ideas what the cause could be?
Thanks for the video. I just want to know what the possible problem is when there's a "General Alarm" warning on the screen. There are some cleaning solutions but it didn't wrok for me. What is your opinion? Thanks..
