Hey, is it necessary to have experience in Salesforce particularly to get into this role? Can i go through the knowledge of Salesforce and apply for it?
Hello Raghu Yes you can change roles internally but as per the policies you need to be on the same role for at least 1year after that you can switch the role.
Sir, tell me one thing: if someone is working in Salesforce support, then that person can get some experience in the development role and move to the Developer side. Is it possible to move internally in salesforce???????//
@@PS-od2mm bro what do you mean by worst !! I mean is it not possible to change internally from support to development after some time or it's just a myth. I will be in support till the time and no career growth or what. Can you give me some insights or anything you know can you share with me. It would be very helpful brother
Yes You need to clarify this with your recruiter, in most cases they initially negotiate on this but after some request they mostly give 3 month offer letter.
Hi sir, I have been selected for Associate Technical Support Engineer role (Fresher). And im waiting to be onboarded on Oct 16... What devices (Laptop & phone) can i expect? Also, do they give phones to Freshers like us for technical support engineers?
Hi Salesforce vision i have a 1.7 years of experience in Salesforce can i applied for Salesforce technical support role? And i wanted to ask one more thing my spoken english skill is weak so in your opinion they considered me or not?
Yes they will definitely consider you if you have good Salesforce experience. It totally depends upon your resume and the project that you have defined over there. If initially your communication is not good in an interview they can reject you tbh but they are more focused on technical knowledge. If you have moderate communication will also work as you work over here by the time communication will improve.
I just have one question I was asked in the interview how to resolve Salesforce internal errors. How do you solve them as a Salesforce employee? We don't know how to solve these errors.
From your prospective you can answer to log a case with Salesforce. Internally Salesforce technical support Engineer check the internal logs and give you the RCA or fix for that.
Hello, I have interview on friday. Can you tell me things which i should be prepared for? I have total 2.5 years for experince as salesforce admin and have also have basic knowledge in apex.
Hi, I have interview tomorrow for technical support engineer and i have 2+ years of experience as Salesforce administrator/ developer where i have supported development support only for 5-8 months and i have mainly worked on Admin part where i communicate with clients directly and it was like support project Can you please let me know of they will consider me and will i be selected?
