Same 🤦🏻♂️ and because I want to use my own lease, I’ll have to choose the growth package, which is $32 a month. While Innago offers such for free. Tenant cloud’s value is in the managing property for others tier and above. I don’t see why anyone would use it or rent redi over Innago. Time will tell for me, I guess.
We have an option to add a post to the Property Message Board for tenants who live in one property or for all tenants with active leases so they will be able to see the same message from you. You can post building-wide notices or share files with tenants, different announcements like items for sale, upcoming events of interest, lists of found items, etc. There is also an option to turn on/off the tenants’ rights to comment on these posts. Here you can read more about this: www.tenantcloud.com/faq/question/109
Will the tenant cloud software allow me to be able to go back to June, 2022? I need to enter checks received and deposits that were made in certain expenses.
Sure! You can add invoices and related payment records with the needed date. For that, just change the date “Due on” field during the invoice creation/editing process. The following instructional link might be useful: support.tenantcloud.com/faq/question/31 support.tenantcloud.com/faq/question/631 In case you are facing any issues with that, please feel free to contact our Support Team and they will assist you.
I'm the renter and have questions. Where do I go? Can't reach anyone via phone. This is in regards to the recent update. Adding a bank account didn't offer the three options I had a year ago when I initially created an account.
Hi there. We are sorry to hear you could not reach us via phone. Feel free to leave a voicemail and our manager will get back to you at the earliest convenience, or you can also submit a support ticket from your account. You can send payments within the system only if you are connected with your landlord/property manager and they have Online Payments account set up and passed a verification process. Go to your account "Dashboard" page from the left menu to view the active lease. Please contact your landlord if you do not see your rental. If you have an active lease, you will see your outstanding balance (if there is one). Click on the "Pay online" button. Choose ACH option. Here you can pay and save the bank account for the future. For more information, please go to support.tenantcloud.com/faq/question/940
