In this step-by-step tutorial video, learn how to remove the background from a picture using Photoshop and we are going to talk about difficult customers are a fact of life in screenprinting. Even if they are just a tiny percentage of your community, they can feel impossible to handle.
When you work in customer service, dealing with difficult customers is part of the job, but that doesn't make it any easier. As humans, we're hardwired to care about others, so when it's evident someone is anxious or frustrated, our first reaction is to want to help. That's what customer service is about, right? Yes, but there's a bit more to it.
To do the job well, you need to balance this innate caring with strategies and skills that help you defuse rude customers in the moment. After all, just because they pay for your product or service doesn't mean they're paying for therapy or to bully your team.
No matter what type of difficult customer you're running into, remember that there is always a way to resolve the conversation without sacrificing your (or the customer's) dignity.
21 фев 2024
