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In this video, I go over how Alex Hormozi & Iman Gadzhi make $10,000+/mo per customer. It’s actually wild to me how so many marketing agency owners just stick to the bare minimum and only send them an automated email without any personality. Did you know that providing an unforgettable onboarding experience to your clients will determine how much money your clients will pay you overtime! First impressions last and onboarding your clients is the only chance you’ll get to make a good first impression, so it is up to you to knock it out the park. It’s the only opportunity you’ll have to not give anyone else the chance to second guess your ability to deliver on what they’re paying you for. Trust me, you don’t want your clients to EVER second guess if they made the right move to partner with you on their FIRST day doing business with you.
If their first impression of you was mediocre, they’re going to expect everything you do from that point forward to be mediocre because they’re already approaching the situation from a negative point of view due to their experience with you so far. Alex Hormozi improved the customer success rate of one of the businesses in hit portfolio company by improving their onboarding process first. Iman Gadzhi just exposed his exact onboarding process in one of his latest videos and he even goes as far as asking for their personal address so he can send his clients a care package to welcome them to the family. It’s no secret that the best way to get clients to continue using your services is by making an exceptional first impression and the only way to do that is by improving your onboarding process. Now, if you currently don’t have a system to successfully onboard your clients, worry not, I’ll also show you how my clients onboard their smma clients with a custom Notion client portal from the best crm out there, Ultimate Agency Dashboard, in this video.
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11 сен 2024
