The Best Advice To Small Business Owners. The Secret Sauce.

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Hello You Tube, it’s Rob from Maxwells Grass Cutting Services, based in the North East of England.
In this video I want to discuss what makes you successful. I think that I have found the secret sauce. The sauce that creates success.
I look forward to reading your comments and feedback.
Thanks for watching. Please like and subscribe.
Remember, when the green gold is growing, keep mowing.
All the best.
Rob.
Thank you for watching and supporting the channel. Please like and subscribe, this allows me to grow and move forward. Your support is appreciated.
Take care.👍

Опубликовано:

13 июн 2024

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Комментарии : 114

@jeffolsen9763 9 дней назад

Couldn't agree more. Being professional in all aspects of your business will help strengthen the 'Maxwell's Grass Cutting Services' brand. A strong brand means better long term profits. Remember the 3 key elements of a brand - Promise, Experience, Memory. So, outline what your customer can expect from you, deliver positively against their expectation and create a positive memory for them. Simple but effective. Good luck, Rob. I'm not a gardener but really enjoy the videos.

@maxwellsgrasscuttingservices 9 дней назад

Thank you Jeff. Appreciate your comment.

@Lawnfeteler 25 дней назад

Pride taking pride in your work whether customers are in or out

@maxwellsgrasscuttingservices 25 дней назад

I like it

@Beardanddad 19 дней назад

Top tip get a better accountant. Best decision I’ve ever made, my tax bill is next to nothing, didn’t release how much I can write off. Helps the success

@maxwellsgrasscuttingservices 19 дней назад

Very wise. Thank you.

@Grassrootspodcast 26 дней назад

Agreed, I would also add integrity. Doing the right thing when nobody is watching.

@maxwellsgrasscuttingservices 25 дней назад

Brilliant

@marshman5319 20 дней назад

Always remember to clean up or it goes like this(((( he did a great job but he was untidy they don’t remember your good work they recall the mess )))) we are gardeners we are being paid for a job part of that job involves a spotless tidy up that we r being paid for keep it tidy keep a good name 👍 I can certainly relate to your comments on hedges rob even them that have had a nice tight cut seem to be trying to grow faster 😅😅👍

@maxwellsgrasscuttingservices 19 дней назад

Wise words, thank you for sharing.

@nickhopewell9241 25 дней назад

Very true Rob I treated garden's like they are my own

@maxwellsgrasscuttingservices 24 дня назад

Me too . All the best.

@thegeordiefellwalker8878 26 дней назад

you've hit the nail right on the head rob 👍 customers aren't daft they notice that special ingredient. you'll always have work with that attitude.its a nice feeling 😊

@maxwellsgrasscuttingservices 25 дней назад

Thank you. Appreciated.

@garethcumming667 26 дней назад

Reliability Good communication Honesty

@maxwellsgrasscuttingservices 25 дней назад

Spot on .

@geraintthomas1027 23 дня назад

Cant thank you enough for your advice with these videos helped me grow my buissness and have 40 odd customers now starting from nothing start of the year thanks again

@maxwellsgrasscuttingservices 23 дня назад

Fantastic! Pleased to hear that you’re doing well. 👍🏻

@geraintthomas1027 23 дня назад

Hope everythings well with you Rob

@grahamcolquhoun2295 26 дней назад

I like this video Rob, you are one of the good guy’s ,

@maxwellsgrasscuttingservices 25 дней назад

Thank you . 🙏

@user-wn3go7bn1p 26 дней назад

Spot on Rob. Building up a strong reputation is hard graft, but worth it.

@maxwellsgrasscuttingservices 25 дней назад

Very wise.

@james787324 26 дней назад

I think it's pretty rare to find a customer that's genuine like that. Plenty want it done for the cheapest, but with this customer you at least feel justified when you have to put your prices up. Caring comes with a price.

@maxwellsgrasscuttingservices 25 дней назад

Not sure I agree James.

@tomreviews9668 26 дней назад

Im watching this from a hotel room on my mid-season break this week! Back to work on monday. Hopefully ive missed most of the rain whilst away😊. Success is always being fully book with happy long-term regulars and still receiving more inquiries most weeks.

@tick999 26 дней назад

I've just had a holiday, now I can't get the bed off my back

@maxwellsgrasscuttingservices 25 дней назад

Brilliant 🤩

@adamstockton67 24 дня назад

Glad you won the work Rob. You can definitely tell you care.

@maxwellsgrasscuttingservices 24 дня назад

Thank you Adam.👍🏻

@TheGardenersPost-007 26 дней назад

Spot on mate i always say the garden is the most important thing to me and how much i want to improve it .

@maxwellsgrasscuttingservices 25 дней назад

Brilliant reply.

@markslattery9976 25 дней назад

Great video, what you said works for me, plus I love what vi do, and to my customers it shows.. MONEM Bespoke garden care based in Cheshire in the north west... love your videos, very honest and inspiring..

@maxwellsgrasscuttingservices 24 дня назад

Thank you Mark. All the best.

@davidkeith1179 26 дней назад

Spot on Rob and good communication between you and yr customers helps a great deal 👍

@maxwellsgrasscuttingservices 25 дней назад

It certainly does.

@Nickpaintbrush 26 дней назад

Selecting the right customers and looking after them Rob, you cant do more than that mate!

@maxwellsgrasscuttingservices 25 дней назад

Very wise.

@djbricky6918 26 дней назад

When a customer can see how hard you work and see the effort you put into the job in hand .They k how that you care .That's when they pay and thank you for your effort

@maxwellsgrasscuttingservices 25 дней назад

Spot on .

@thegamerwolf1392 26 дней назад

Love your videos Rob. What makes you successful? Peace is my answer in whatever form that takes 3💯👍

@maxwellsgrasscuttingservices 25 дней назад

😂

@johnyacklam 26 дней назад

Thanks for your videos mate. Im a window cleaner. I started 2 years ago. Your videos make so much sense to me. John grimsby

@maxwellsgrasscuttingservices 25 дней назад

Thank you John. All the best.

@johnnystromberg 25 дней назад

Hi Rob ...Really appreciate the content on RU-vid. Learning a lot from your experiences so thank you. Question for you ... On big clear down jobs how do you get rid of that much waste? How much do you pay to have tonne bags of green waste recycled in your area? I priced my 1st big garden clearance job and didn't have a clue - I said £12 per bag. What is it with your local authority? Great content... Cheers Johnny

@maxwellsgrasscuttingservices 24 дня назад

I use a private recycling centre in my area , they charge £25 for a small van load. The local authorities are too expensive. Google private recycling centres for green waste in your area. Regards. Rob

@ianeglintine882 26 дней назад

Well said honest answer no bull***t mate

@maxwellsgrasscuttingservices 25 дней назад

Thank you .

@williambrown3762 26 дней назад

Great video, yes you really have to care , I'm just finished at 6.30pm on a Friday evening, 2 hrs paperwork and invoicing ahead of me , full days work to arrange for tomorrow (Saturday) next week fully booked in already, it's non stop always on the go to keep everyone happy, yeah you really have to care, I've a cruise booked for sept for a week as I really need the break and family time

@maxwellsgrasscuttingservices 25 дней назад

Nice work! Thank you 🙏

@landcruiser801 26 дней назад

My secret sauce is to look after your knees.

@simonsunderland1114 26 дней назад

100% agree

@user-ve7ou8qz9n 25 дней назад

Absolutely. Wish I had, mine are shot.

@maxwellsgrasscuttingservices 25 дней назад

Very wise.

@ANDREWS7523 25 дней назад

I try and do my best and keep everyones gardens upto date. This is my 1st proper year of gardening and i love it but im very worried about the winter how i will survive

@maxwellsgrasscuttingservices 24 дня назад

Save and advertise winter tidy ups and hedge work. Good luck 🤞

@christopherhughes3029 26 дней назад

Nothing to add Rob you are spot on...

@maxwellsgrasscuttingservices 25 дней назад

Thank you . 🙏

@ExtensiveGardens 26 дней назад

passionate and caring your right rob. professionalism & reliability and most of all good communication with customers, reply to that email or voice mail, text and missed phone call. 2 sides to caring. 1. lawns 2. customers relationships. good video mate.

@maxwellsgrasscuttingservices 25 дней назад

Thank you Andrew. 👍🏻

@maintainyourgarden 26 дней назад

100% rob. You’ve gotta care 👌🏽

@maintainyourgarden 26 дней назад

For example, I see people blow leaf out of driveways and all over the road. Only for them to leave and it to blow back in! People notice that. People also notice if you blow in and pick up with no mess, it’s the little things that make a difference.

@maxwellsgrasscuttingservices 25 дней назад

Your right. People notice. 👍🏻

@williambrown3762 26 дней назад

It's hard old graft , I'm 4 years in , fortnightly lawn mowing, annual hedge trimming and pressure washing patios / driveways etc , year 1 turnover - £22.5k Year 2 - £31.5k year 3 - 41.5k, year 4 £49k Really hard work and heavy reinvestment in kit and this year a brand new van, all walk behind lawn mowing, hedge trimming using scaffolding/ tripods and pressure wash jobs

@mattreed8024 26 дней назад

You’re doing well 👍

@maxwellsgrasscuttingservices 25 дней назад

Sounds great! Thank you for sharing. 👍🏻

@kristhemanwhocan2023 26 дней назад

Mmmm Secret Sauce! 😛

@maxwellsgrasscuttingservices 25 дней назад

👍🏻

@SZ0526 26 дней назад

Hi Max! I got my first client now. Your videos helped me a lot. Thanks🎉🙂

@SJ_ArbGM 26 дней назад

It's rob from maxwells grass cutting services

@Jack9788 26 дней назад

@@SJ_ArbGM You're not rob from maxwells grass cutting services, he is.

@SZ0526 26 дней назад

Yes, my bad sorry. Max in my head

@SJ_ArbGM 26 дней назад

@@SZ0526 lol

@maxwellsgrasscuttingservices 25 дней назад

Fantastic! Good luck. 🤞

@fleischersgrasscuttingserv6441 26 дней назад

What makes me better, Rob. I watch your RU-vids! What makes YOU successful? You're AWESOME! (Sorry, I am American).

@maxwellsgrasscuttingservices 25 дней назад

Thank you . Appreciated.

@user-fw5fl1go9s 26 дней назад

Totally agree with you Rob my wife keeps moaning at .e but as I say it's my business and I need decent customers I worry about ot having enough work and then worry got to much work but it's my name against these jobs so I'm very passionate about my jobs and clients but again down south the weather isn't helping either 😅 keep up the good work Rob

@maxwellsgrasscuttingservices 25 дней назад

The weather is a challenge at the moment. 👍🏻

@user-ve7ou8qz9n 25 дней назад

I agree. Care about customer's gardens as if they were your own. Just don't expect the customers to repay that with loyalty, because they'll disappoint you eventually. Sounds a bit cynical, but sadly I've found it to be true.

@maxwellsgrasscuttingservices 25 дней назад

Sadly you’re right.

@Danceup-dh6kn 26 дней назад

A good rule is to be careful which customers you work for. Some may be more bother than they're worth. Life's too short to be messed around.

@maxwellsgrasscuttingservices 25 дней назад

I agree with you 100 percent.

@sixtysecondsofstephens2386 26 дней назад

Just found your channel, I'm really enjoying it. Have you done a video on starting up, how you started and how you went about getting your first customers. ? Thanks Joe.

@maxwellsgrasscuttingservices 25 дней назад

Yes I have . Early on. I may do another. Thank you . 🙏

@sixtysecondsofstephens2386 22 дня назад

I've gone back through lots of your videos, really great ideas on how to get started and what to look out for, thanks for doing them. I like the idea of just mow blow and go especially that you say people don't mind paying for that but weeding they want it done for half of what you'd charge for mowing. As long as saying no to any additional work doesn't lead to less jobs as the customer wants one person to go the lot, mowing, weeding etc etc ? Do you find it's cut throat with the other gardeners working in the same area ?

@maxwellsgrasscuttingservices 20 дней назад

I will do a video on this subject

@sixtysecondsofstephens2386 20 дней назад

@@maxwellsgrasscuttingservices thanks

@dermotleeson1348 26 дней назад

Hi bud great vlogs and advice, but bloody smile on you vlog front picture because you look as if your going to murder someone 😅😅

@mattreed8024 26 дней назад

I’ve thought before this guy is going to star in his own true crime documentary one day 😂

@pablo9364 26 дней назад

Maybe he is known in certain circles as ‘The gardener’ but isn’t really a gardener 😂

@maxwellsgrasscuttingservices 25 дней назад

I will change it 😂

@mattreed8024 25 дней назад

@@maxwellsgrasscuttingservices 😂😂

@dermotleeson1348 25 дней назад

@@maxwellsgrasscuttingservices cool, when you click on to watch you can see your a loverly happy fella .

@algarvegarden77 25 дней назад

I think the secret to keep caring is to filter out the clients who just want the lowest price. Hard to give a shit if you know you got the job by being cheap.

@maxwellsgrasscuttingservices 25 дней назад

Price right in the first place. Not always easy.

@betterlawns4u 26 дней назад

I don't think there is one single attribute to running a successful business. Many small things added together make something greater than it's sum of parts. Or hopefully so anyway. You've also got to remember that success means different things to different people. My earning my be half of yours. But double someone else's. Yet all of us are successful by our own standards.

@maxwellsgrasscuttingservices 25 дней назад

Wise words Gary.

@waynehammerton5698 26 дней назад

You have to care to be self employed in the first place Rob simply because everything falls on your shoulders

@maxwellsgrasscuttingservices 25 дней назад

It certainly does. All the best.

@waynehammerton5698 25 дней назад

You take good care of yourselves won't you Rob

@trustnuffin9121 20 дней назад

Hi, I have to ask but with all the so called cloud seeding & spraying God knows what apparently happening across western skies.... farmers have noticed that their grass & meadow fields are in decline and almost behaving as if it's November. Plus they are saying that the grass looks as though it has burnt patches. I have noticed myself that once it finishes raining that the water marks dry a strange whitish colour on the windows.. Q...have you noticed a downturn last year & this year in the lawns ? Many thanks

@maxwellsgrasscuttingservices 20 дней назад

I haven’t. With all the rain and most of my lawns receive treatments they look nice. They have started to slow down, growth wise. All the best.

@trustnuffin9121 20 дней назад

@@maxwellsgrasscuttingservices We certainly had a washout last year and this year has been the same though so far. Lovin your vidz & many thanks 👍