The best puppy in the world 😭 

He keeps turning because he knows where the camera is and he wants his best side filmed.

Vet here - teeth are one of the top causes of shortening the lifespan of a dog. A good teeth clean at the vet and potentially a few extractions, even on a 14yr old, are worthwhile to eliminate the pain and make them comfortable in their twilight years.

I don’t understand why people get a dog that needs brushed several times a week, then neglect them. To add insult to injury, they get another one that needs the same type of care.

I know we generally try to avoid owner shaming, but I hope the owners take better care of both of them from now on... I understand not being able to afford a groom, but they afforded a new puppy while their poor old boy got more and more matted for 6 months -- and then evidence suggests he was badly matted then too, indictive of a pattern. I'm very sad for Snowy.

What an absolutely precious lightly toasted marshmallow, I have NEVER seen a puppy this calm and chill.

I’ve never seen any puppy be so still while being handled. Sweet dogs.

I hate to say this, but geez people, if you can't even care for the dog you have why would you get another one with the exact same grooming needs?

I’m so sad at the condition Snow was in. Poor old man, he deserves better.❤️🇨🇦🐾

“Are you playing in the fur?” *Winter looks away guilty* 😭😭❤️❤️❤️❤️

"Heavily matted sanitary area" is a phrase I hope never describes me

Getting another dog doesn't make sense when the owner's current dog seems neglected due to matted hair.

I’ve had many dogs of several different breeds over the years (I’m 72 and have had dogs almost continuously since I was 20), including several coated breeds. I once bought a Maltese puppy and absolutely adored her. However,after about six weeks, I decided I did not have what it takes to keep that kind of a coat groomed properly. I contacted the breeder and explained the situation to her. She was a reputable breeder and immediately said that of course she would take the puppy back and even refunded the entire amount I paid for the puppy. My concern with Snow and Winter is that the owners have said they want to continue grooming these dogs themselves, yet they have already shown their complete inability to groom based on the condition of poor little Snow’s matted and filthy coat and rotting teeth. I have no problem if they attempt to keep them groomed and definitely hope they can do so, but I only hope the owners recognize that if they are unable to keep them well groomed they need to commit to the reality that they need to take these adorable pups to a groomer ON A REGULAR BASIS - and BEFORE they become so matted they have to be shaved down before they can even be bathed. Another commenter noted that she groomed her Maltese while she watched TV - perfect! Brushing them every night (or at least a couple times a week) and bathing them on a regular basis will keep them from looking like poor Snow’s condition when he came in. If not, then commit to a groomer every couple of months BEFORE they become so matted they have to be shaved down. Not trying to be a Negative Nellie here, but why have these beautiful coated dogs if you continually have to have them shaved down? As I mentioned earlier, I’ve had other coated dogs after my attempt with the Maltese, breeding, showing and grooming multiples of Yorkies and Silky Terriers at a time, and it takes a LOT of work and a LOT of commitment! I truly hope the owners of these two beautiful little dogs will make that commitment.

Rotten teeth, matted & dirty fur 😢 I understand that the owners may struggle financially and be unable to look after him properly. But, in that case, why would they bring a new puppy into the household?

Getting their paws shaved out has to be the weirdest feeling, but then the most awesome feeling when they walk on them for the first time. Like, "I can actually feel the floor now!"

Poor Snow 😢 he was such a good boy considering he had a bad experience at his last groom. I hope the owner starts to try and manage his fur so he doesn’t keep getting so matted

I will never understand how some owners let their dogs and/or cats coat get so unbelievably matted. I'm talking about neglect where it's been like that for a while, and not the coat getting matted for other reasons. Like they got wet and ran through the woods or a short faced cat being unable to clean itself etc. Which then, of course, you get them de-matted as soon as you can. That's why it's important to do research and get a breed of dog that's coat suits your lifestyle. Don't be getting a Doodle because you want "a cute fluffy dog" yet you don't want to do the upkeep.

“You’re ruining your sister spa experience”!😂 Vanessa you crack me up!

Do you feel like these neglect grooms weigh heavily on you? I don’t know if there’s enough conversation around compassion fatigue with groomers.

I really like that you always, ALWAYS give the dogs' previous groomers the benefit of the doubt. Whenever you're informed about some kind of accident or mishap during previous grooming, you explain why it might have happened and look for clues in the dog's behaviour. People are (inderstandably) super protective of their pets and often quick to assume that the groomer made a mistake or wasn't experienced enough to take appointments, but sometimes accidents are just really hard to avoid. These are living, breathing creatures, prone to moving around and bouts of anxiety in a strange, noisy environment, accidents happen even with the most experienced groomers.

It's no wonder grooming is so expensive when people can't simply just give their own dog a regular brush

I find this video sad. I don't understand why someone that isn't keeping up with grooming and dentals would get a puppy. I totally can understand shit happens. Hopefully the shit happens doesn't become a times 2

That puppy had her thinking face on during the groom, she was clearly watching and learning and being just so good. I hope they get a good warm jacket for older bro, that must be a cold winter for him like that. I also hope they get his teeth done, it can perk them up so much.

Proud dog mom here!! I prepared my 3month old pup by combing her during play time and bathing her prior to her first grooming appt. She did incredibly well even the groomer was impressed. We bathe her every 3 weeks in between grooming and she hops right in the tub herself and lets us blow dry her. Ive also been brushing her teeth since she was 3 months. She’s a pro at all things grooming at a year and a half now 😊😊😊

I’m sad for the younger pup. Hopefully his family will take care of him better than his older sibling. 😢

I had a Maltese years ago, Ms. Lily & she was a lot of upkeep. They really need to be combed daily, so we had a routine of watching the news while I combed her out. I was working at the time & it was hard to keep away the tangles with her cotton candy hair! But she was a wonderful dog, but anyone visiting with a pet was given the cold shoulder, LOL. But oh my goodness, seeing Winter makes me want another Maltese!!

So endearing, the way she makes eye contact to make sure you're a trustworthy human

I'm trying not to be ugly but I really don't understand why Winter's parents let him go so long without grooming.? That matting had to be painful for him. One of the things about being a good pet parent is knowing what your dog needs and doing whatever they need. There is no excuse for going several months before grooming and visiting the Vet concerning his teeth would be in order. He's a helpless animal that depends on his parents to keep him from being matted and pain-free. Thank you for the care you gave him Vanessa

Seems irresponsible to have a dog in such poor condition and then get another one.

Vanessa "I can make you look so cute," Winter "Silly human, I already look so cute." 😁

Commenters... some of this criticism is justified. I had a Bichon Frise (relative of the Maltese) for his whole 15 year life and they are expensive. They have hair that mats. You know when you buy one that their hair does NOT SHED and it's very fine and soft, perfect for matting. Also, any vet will tell you you're going to have teeth problems. Plus you can pretty much count on luxating patellas. That adds up to thousands and grooming is the least of these. Plus she bought another one! I don't understand it.

Winter is just so calm! She says "I don't know what's going on, but it's fine." So adorable!

The troube with arthritis is it makes standing still for any amount of time almost impossible. Poor litle Snowy, he was so good all things considered. Thank you for being so kind and patient with him. 😊

That poor older dog. And he was such a lovely temperament. And the baby did so well

I hope Snowy’s humans buy him a beautiful new sweater to keep those old bones nice and warm.

I wish people would take care of their pets teeth, it's so important to their overall health.

All the maltese - pure and mixed that I have ever come across where fiesty so this was a complete shock, both the dogs where super gentle and well behaved especially the senior doggo, especially after having such a bad experience with the blade in his prev groom- I thought he would react negatively but not a bark or a bite from him. Poor doggo. I hope he feels better now ! And the puppy was so gentle too. I hope she stays that way!

Winter was so good! Cuteness overload! Poor Snow, how you treated him , with such kindness and gentleness is why I watch your videos. You are the way all groomers should be. Thank you for all you do for the furry babies!

My grandma's last dog looked like a Maltese/Shih Tsu mix, though he was a dumpster dog so we have no real idea what he was. Seeing Snow was like time travelling to being 10 years old again and playing tug of war with that tiny, sassy mop of a boy who would only play with tube socks. I'm so glad these floofs were able to see you today and feel their best! (And, thank you for the unexpected nostalgia moment.)

I get sad when I see dogs in these conditions, but I’m glad there’s people like you to help them. Poor puppies for living in half decent conditions, they enjoyed the spa day immensely for more reasons then you know!

They both did wonderful! For a senior dog that wasn't a lot of fussing (at least on camera) given all the matting. The puppy was a champ, just taking the new experience in stride and just well behaved for being in a completely new environment. Both of the dogs looked great after their groom.

Watching this is bittersweet. My wonderful Maltese died in September, and I miss her so much. She was a very good girl, and she would sing with me. We were so attuned, and losing her has been devastating. Thanks for everything you do for dogs and owners, and thank you for featuring the various breeds and mixes.

the unanswerable question: how does Vanessa get any grooming done when she has to do so to all these cute lil huggable monsters :)

Wow that dog is in ROUGH shape, poor old man! I hope he's feeling a little better, it's wild how quickly things start happening once a dog hits a certain age. His sister though, what a little pie!!! She reminds me of a sheltie guinea pig I had, who was like a little mannequin. You could do anything to her and she was so tolerant and still.

Having grown up with two Maltese, I totally understand the insane upkeep in grooming they entailed and their feistiness. 😂 Snow was such a good boy the entire time even with being a fidgety 14 year old. Winter was freaking adorable and was also so good for her first groom! ❤

With Snow's coat clipped back that far, he'll be mat-free for longer, easier for his humans to bathe, and he'll be able to keep up with his baby sister a bit better. Pulling is painful; that'll slow him down. That, and he should just feel a whole lot better overall~ Winter was SUCH a good girl!! So well-behaved; a lil squeaky from nerves, but she's fine and she figured that out~

Vanessa you've had a problem with dry hands. I was taught by a dermatologist way back in the 1970s how to treat my hands. He told me "get the greasiest thickest cream you can find, use it as soon as you get out of the shower, while your skin is still hydrated. Slather it into your skin and then wipe off the excess." I've used Eucerin cream since then, whether I'm just out of a shower or just working a bit into my hands at other times. I don't know of you can get it in Canada. It's a 50% oil in water emulsion with no fragrance. In my job working with animals I have to wash my hands a lot, same problem as you, and it's great for my poor hands including the cuticles, part of my bedtime ritual. :)

I hope Snowy & Winter's owner brings them back to you regularly. Maltese needs to be frequently and regularly combed. We self groom as well and keep ours hair short, #5 on the back and #7 on the tummy, so they can be dogs and play in the dirt. You are so wonderfully sensitive and considerate to them, keeping the experience positive for them. Love your work and love you channel.

They didn't take care of the older one. They definitely didn't need to get a puppy

The look on Winter’s face: what in the world is this woman doing to me? She was an absolute champ!

Isn't little Winter just the sweetest and best customer? Mind you, Snow wasn't the worst by a long chalk. If only they all were as good as these two, eh?

I always feel so bad for dogs who end up having bad teeth, since in most cases it can be prevented.

Even though Snow was a very fidgety, he was still pretty well behaved for you ☺ Winter.... OOOOHHH MYYY GOODNESS! My heart was melting every time she would look at you with that face of hers 🥰 Both looked amazing! I love how you are so generous with your service. It must sure help the owners out so much and the pups end up looking fantastic. Thank you for what you do!

The only other dog I've seen lift a leg like that wasthe Cavalier King Charles spaniel my Mum rescued when I was a teenager. 'Charlie', the name his original owners gave him, lived to his early teens and developed a heart problem when he was about nine. One of the signs he was having an episode was him lifting his left leg in an awkward way. The thing with Charlie was that he was a greedy dog, and a smart one, too. He quickly learned that all he had to do when being told off for being naughty was lift his leg as if he were having an episode... the only issue being that he couldn't remember which leg it was he had to lift. My parents and sister, being dog-people, would make a lot of fuss over him regardless. Me, being a cat person, was far more cynical. The best of it was was that Mum also noted he would lift the wrong leg sometimes when being told off. Nevertheless, he wasn't a badly behaved dog generally, and had such a sweet personality even I warmed to him. He plodded on to the ripe old age of sixteen, when a combination of heart issues and a chest infection meant we had to do the kindest thing for him... and he went all that way, lifting the wrong leg!

Winter has such a sweet and gentle temperament! What a good girl. And Snow is such a good boy. I’m sure at his age and with his ailments, grooming time is not something he looks forward to.

Winter was so well-behaved, what a little darling. Snowy ended up looking so polished. Great job once again!

I know we’re not supposed to judge, but can we have a serious discussion about being neglectful of a senior dog’s health and grooming and thinking it’s okay to get another dog? If the owner can’t keep up with grooming a dog, that requires frequent grooming, or taking care of his teeth, in what mind-space is adopting a puppy an okay thing to do? I’m going to assume these are rescues, because thinking that they’ve spent about $1200 on a new puppy while neglecting the elderly dog will just upset me more. I should just be thankful that they are finally being taken care off, and that other than the teeth Snow doesn’t look too bad.

I love how much care is given to these animals as individuals. My dogs have gotten hurt at groomers so it’s wonderful to see. This is the only type of person who should work with animals honestly !

23:53 The little Puppy's looking at it's sibling as if to say 'What happened to you?'! 😂

I am in awe, Winter was exceptionally well behaved for a puppy!

It is so aggravating to see owners that aren't even taking care of the dog they already have, get a new puppy.

I have a 16 yo Maltese ShihTzu. He gets groomed every 8-10 weeks. The hair grows fast. But I do believe the owners of this dog have not properly cared for him. My dog has had 3 teeth cleanings but he still has issues but putting him under sedation is becoming dangerous at his age but there is no excuse for rotten teeth.

my first dog was a maltese and i groomed him myself... i worked for a groomer and she taught me.... his first haircut was around 4 months so this was a fun video to watch! i miss my mozart! The puppy seemed like a dream to groom for her first time!!

My parents had a Maltese, she was so sweet. I would bring her in to get groomed whenever she started to get matting by her ears. I saw the notes they had on her, it said, “Very good girl”. She was so adorable when she was done because they would put a bow above each ear. They also let her run around behind the counter after she was done. She’d be so excited when I would come to pick her up, she’d be up on her hind legs. I miss her, sweet little Dolly.

I would definitely let the owners know about Snow's teeth!

I’m so glad you got to give winter her first groom!!! She is a doll❤❤❤

I’m not want to comment on these types of videos because you do a very good job of not calling out the owners, I don’t know the situation, if a dog gets this matted at this size of dog, which is likely not a farm dog I really wish owners would take more proactive approach in their dogs daily grooming. Especially now that he has a four month old puppy is the little one is this matted as well.

he’s old, can you imaging a 90 year old standing without moving for three hours. I think he’s as adorable as the little puppy ❤

My lil maltese was crying in the background hearing Winter whine (during her brother’s appointment). Was surprised she was so good. My lil buddy is the same age and cries a lot during baths so he heard the water and started whining- I wish he was as chill. I also don’t want to shame without knowing them… but I wipe my dog’s face every day. He’s not stained at all. Do they just not bother? Maltese coats are high maintenance- they need lots of help not to get matted. I hope little Winter does not grow up to have a future like poor snowy.

The comment section is always such a polar opposite 😅 Love how she is giving the grooms for free as it helps the owner and has started to make the online course. I do think it's a very good idea to learn to groom your own dog if you are able just to help prevent thing getting to bad if you can't get your pet to a groomer.

I wish there had been someone like you when l had my Fifi a Pompadour. She was great but didn’t know really how to groom her. She didn’t have to many issues until the last few weeks of life. She was nearly 17 years old when I thought it was kinder. Her best friend a tabby cat only lasted another month and Socks was the same age. Miss them both so much. Will wait until l stop travelling before replacing them. It’s 7 years now. 🇦🇺👋😊

OMG! Winter is so little and adorable! I'd love to just hug and snuggle her all day long!! I can't help but wonder if her breeder did some grooming and brushing on her. Or was she actually BORN a perfect grooming puppy?!? It's too bad Snowy was so matted! I wonder if his parents don't own a good slicker brush to get those mats out down to the skin? I know that I had a lot of matting problems with my toy poodle before I got my CC Coral Slucker brush! It didn't matter how often I brushed her, the brush I had just didn't get down to her skin, and mats always formed!

I see the same little behaviors in our Maltese 😂 Please tell me you do let the owners know how important it is for Winter’s health to get his teeth taken care of⁉️ Absolutely awesome 👏👏👏👏 Both are precious 🤗

They came out beautiful. That puppy is adorable and such a good dog. The older dog turned out nice. Hope the owners maintain them.

When she tied little bandanas around their necks, they just looked absolutely CUTE like that. She did an excellent job grooming them as always. 😍🥰❤️❤️

Your shots of the puppy watching from the floor are precious.

That tiny face in the Happy Hoodie omg 😊

So if the owners don't groom Snow why did they get Winter? Is Winter going to be matted every time too? Why are they not maintaining their pets, they are small dogs so brushing every day or every other day shouldn't be such an issue. probably gonna be an unpopular comment but come on guys, groom your pets, if you don't want to maintain them then don't have them! My cat was as big as these dogs, I groomed her daily, I took care of her teeth, I maintained her because it was my decision to keep her when I found her as a kitten so it was my responsibility. When she was 20 my vet said no older than 14, I had to show him her vet book for him to believe her real age! Kudos to the dogs though, so well behaved and bet Snow felt better after his groom the poor fur ball.

They deserve 2 Gold stars they were very good dogs and the puppy gets a thumb up for acing her first groom! As always you did an amazing job!

What a terrific time for Winter to be introduced to grooming! She is adorable! They both look great and ready for adventures!

Snow had to endure a shave down, he was a trooper. The puppy was good and both are beautiful. Good groom.

eating lunch, watching total cuteness. Now I'm going to be 'that person'. Why did the owners not take care of the teeth, and not have him taken care of grooming-wise for 7 months, then they get another dog that they cant take care of?

They're both so cute and well behaved! I hope snowy wasn't uncomfortable with all his matting

The older dog must have felt so much better after the matting was done! I love how she is always patient with the pups she grooms.

Snow is just a little old man! He's like "Now see here, young lady! I don't bend in the knees like i used to! And I had my fur just the way i wanted it!"

Aww I love how well behaved little Winter was! She kept looking at you for guidance! (Side note: Winter is the name of my first born niece! ❤)

With good breeding, dogs can be well behaved like this puppy. I really want a puppy like this one. I been wanting a toy size so I can carry them everywhere as a therapy dog. I had a 10 pound deer head chihuahua and that was too much weight to carry all the time, even for few minutes.

“It’s okay… it’s okay… or it’s not!!??” 😂

I have a Maltese and a mini schnauzer so both dogs are high maintenance and lot of upkeep so i do get lazy too at times bc both need regular grooming and teeth brushed so I know it’s a lot of work!, But now worried for the puppy will end up like Snow if same Owners do not keep up with her grooming, if u cannot take on the responsibilities of a high maintenance dog like a Maltese please reconsider 🙏🏼👍🏼🐶

The puppy running at the camera at the end 😂🥰

The baby was so good! So tolerant of everything!❤

Snowy looked mighty fine when you were done with him. With Winter I kept getting those "I can't stand how adorable she is" feelings!

These two were absolutely adorable! Miss my little Maltese, Sophie, so much! She was the sweetest, most lovable dog, who loved everyone and was good with kids as well as adults. She knew no enemies whatsoever.💕💓

Oh my God those little chirps! What a cute puppy

"Winter stop your crying your stressing him out "😂 sounds like mom with her kids

For dry cracked hands and also feet use Bag Balm. Used by farmers it is a very thick salve and works wonders. You can put cotton gloves over it over night if you wish.

Such a sweet pair. Considering Snowy's age, potential health complications, and previous grooming experience, I'd say he was great here, but then I'm also just a viewer and not the groomer. Winter seemed fantastically well behaved. As always, excellent job grooming and the video is wonderful.

Super sweet little dogs. Every Maltese I’ve ever met has had a really sweet temperament. I can’t handle the tear stains tho, makes me feel kinda sick. 🤢 You did such a great job with both of these. Snow turned out amazing - you sure didn’t have much to work with!!😊😊

I hope the owners keep up with the grooming and teeth health of this puppy. Cute dogs.

I love when you explain the reasoning behind why you do certain things or perform steps in a certain order, it is so interesting!!! and I learn so much :) great video as always ty for sharing

The little one is so cute at the end, looking at her brother and probably thinking 'you look and smell different'.