Fresh AskReddit Stories: What's your best "customer isn't always right" story? --- LIKE AND I WILL UPLOAD MORE REDDIT STORIES! #reddit #customer #service Music: Kevin MacLeod creativecommon...
When working at dominos in college i frequently had customers call too drunk to make any sense and then get pissed. Multiple frat dudes tried to break down our door multiple times
I worked at petsmart. Literally 85% of customers who come in to purchase a live animal (like a hamster, bird, or especially fish) have no idea how to properly care for them. No, ma'am, I'm not going to sell you 5 goldfish to put in a 5 gallon tank. No, sir, you cant buy a bird to live in the same cage as your ferret. No, miss, I won't sell you a frog to go into your African chiclid tank. You do not have a "right" to purchase an animal if you are going to endanger it's life or neglect it after I have explained why your plan for it is bad. I quit that job a month ago and my mental health has improved dramatically.
Really sorry to hear that... but I can't say that it was better you left. They needed someone like you there who cared enough to distinguish who can care for the animals or not.
@@japanpanda2179 the other employees were just as knowledgeable as me, and the issue that caused me to leave was that our managers stopped backing us up when we refused sales. So like, if we refused a sale we would just have to stand there as our manager sold the animal 98% of the time. Also they kept cutting hours.
One time my aunt and I were at an Asian restaurant that mainly served Chinese-American food, but also served sushi. A man and his friend were at a nearby table and a waitress walked by. I noticed the man watch the waitress walk by, and then I heard him tell his friend, "That lady saved my life the other night." You see, right next to the sushi section was an area with a grill and slices of raw chicken. People picked out the slices of chicken they wanted and a chef grilled them in front of them. For some reason, the chef wasn't there and the slices were where customers could grab them. The man, possibly not recognizing that the meat was chicken, mistakenly thought it was ready to eat since it was next to the sushi. Thankfully the waitress saw what had happened and stopped him before he could eat it. The man was humble telling the story and blamed no one but himself.
It isn't. It's incorrect when stated bare without context. The quote comes from Mr Selfridge of Selfridge stores, and he was saying it in the context of "stock the products which the customers want to buy." That's literally all it means.
@@japanpanda2179 I'd rather it be nothing at all. The phrase has just given a snoby complex to horrible customers, where they assume what they say is always right
@@japanpanda2179 That's the logical fallacy known as "false dichotomy" which is where you present two options as though they're mutually exclusive when they're not. It's possible to apply reasonable consumer protections without giving in to the every whim of a disgruntled customer. That's the model used in Australia (and England too, I think) and it seems to work well enough for the majority of cases. For the rest, a court case is required which then either uses or establishes legal precedent for what is fair under the circumstances.
@@melkiorwiseman5234 You do have a point, we have many more systems nowadays than those two simple sayings. Perhaps the saying of the customer always being right has outlived its time.
Customer ordered a peach jasmine bubble tea at my job once, returned it and complained because it tasted like perfume. Lady it’s a floral tea it’s gonna taste floral.
I went to a Mcdonalds one time and was told that they were out of 10 piece nugget meals, not out of nuggets, or fries, but out of the meal. So I asked if I could get 10 piece nugget with a medium drink and fries. They said sure and rung it up. As I handed them the money I told them that that was a meal.
My favorite story is a retail one one my co-workers had. Went something like this. Customer: Do you have so-and-so yogurt? Worker: Yes, it’s over here. ::Walks over to area, turns out we’re out:: Worker: Oh my bad, we’re out. Customer: What? What do you mean you’re out! Worker: Yes, we’re out. The mod might’ve dropped the product. Customer: What?! Whose mod!? Let me talk to him!? Worker: Sir you’re not understanding. The mod is what says what we can and can’t have on this shelf. Customer: Well I want to talk to this Mod person right now! Worker: No sir, you still don’t understand. The mod is a system generated and we have no control. Customer: Bring out Mod, I want to talk to mod! ::Worker gets manager eventually to talk to customer:: Manager: Yes how can I help you? Customer: Are you Mod?!? Manager: No but I’m the manager. How can I help. Customer: You guys don’t have this product! Manager: Yes cause we’re out. Customer: So you’re basically telling me to shop somewhere else. Manager: Sir you are welcome to shop wherever you like. I have another one so if this one get’s enough likes or anyone asks I’ll post it.
Yep, the "We don't want a combo, but we want to order exactly what comes in the combo separately despite the fact that ordering it that way is more expensive" is a pretty common phenomena in fast food. Also, I love the idea of a yelp for customers, especially as I am aware of multiple people who drive various people in the different local fast food places to frustration. The Creepy Coffee Man, Crazy Lady, the Doctor (his own insistence-he's not a doctor), and the Refill Lady. There are others, but those are the repeatedly very memorable ones.
“I want 3 tenders, a side of fries, and a medium Mountain Dew.” “So, you want the combo?” “No, I want them separate.” “Sir, if you get them separate, you will be paying an extra 4$ if you get them separate.” “I don’t care, I want them separate.” *pulls up to window* *says price* “Why is the price so high?” “Because you wanted the items separate. Do you want the combo then?” “Is it cheaper?” “Yes, I told you that at the speaker.” “I want the combo.” I really don’t like customers
“…the Doctor (his own insistence - he’s not a doctor)…” I met that guy a few months ago! The jerk thinks that claiming he’s a doctor will make you believe whatever ridiculous garbage comes out of his mouth. 🗣
Experienced that when a customer tried to hoodwink me with our sale prices. She quoted a really low price, then changed her mind with a high percentage discount (thinking it would be lower than the price she quoted). I applied the percentage discount, and she had to pay more than what she originally quoted. I looked at her deadpan, then smiled, until she paid and left
As an ex tech support. A woman called me claiming that we should give her back her money, because she finds out now that her computer wasn't a Windows, instead a Chromebook. I check when she buyed the computer in the system,she bought it 3 months ago. She didn't get a refund
Had a trucker stop at my gas station, it is not a truck stop and can barely accommodate a truck. We had a special, if you bought 3 cooler drinks (specific ones) you get 10¢ off gas (or diesel) the front door had this advertised on a giant poster. So the guy comes in, pre pays, walks out, pumps, walks in again which is when he saw the sign and put 3 drinks in the counter. I told him he couldn't use the discount on gas already pumped but he could use it next time. (I told him before ringing up the drinks to be fair) he went off and called me stupid and an idiot and I tried to explain that I can't refund gas already pumped. There is no way to do it because it's against store policy. And he spent a good 10 minutes saying how stupid I am and threatening to call customer support to complain. I was fairly new to this job and this was my 1st bad customer experience. I was also a very sensitive person. My manager tried to help me out but she had anxiety issues and we were both just like deer in headlights. Stunned and unsure of what to do. I ended up having to sit outside (no break area) to cry and compose myself. The trucker honestly seemed like a nice guy until he didn't get his way. He's the idiot for not seeing the giant poster the 3 times he walked by it.
Work at a hotel .Tourist comes down complaining there is no hot water. I check . Hot water is running fine. Then I ask him if he tried the other tap . Guess what? Hot water does not run from the cold water tap :-)
@@ianmoseley9910 Someone from my own country so there is no excuse :-) Even if you are a foreigner I think most people will have at least the curiosity to try the other tap.
I’m a driver for Lyft and I can say with confidence that I have gotten passengers who either didn’t understand how it all worked or preferred to backseat-drive despite the fact that I am using a navigation app. And I’m sitting there like, “Drive yourself or let me do my f***ing job!”
I get in the backseat to keep it quiet and act as if I'm a guest in the car. I'm highly introverted and make idle conversation cause it makes me feel more normal. I'd prefer the trunk if the world wasn't so stupid
@Actual Fight fan In my experience, the navigation app is usually at fault. I’m familiar with some roads around where I live, but when I’m working, I’m at the mercy of an AI that will do anything to avoid traffic jams. And if that wasn’t bad enough, I have no way of knowing whether my passenger will tolerate being in heavy traffic for so long. People can be very impatient.
@@dreadnaughtswake I used a service to take me to my doctor's appointment. The GPS said to turn left which I knew was a bad move. I told the driver to turn right and then make a left and stay left to get to where we needed to be. I knew the area better than the driver and there was a time factor involved.
I've been a chef for 7 years. once had a lady complain her lasagne was too hot. had a man say his chip's were frozen despite the fact we make them fresh on the day. also had a trucker start screaming and swearing because he waited 45 minutes for his breakfast, we looked at the receipt and he had been waiting 5.
I love sharing this story. Worked a tool department in Texas. Whole department was ladies and I was the baby there at 18. Turns out people in Southern Texas loved this. And then there was her. This huge woman that I could tell took one look at my baby face and was already doubting. I helped her out the best I could until she wanted a part: I think it was a 3/4" washer. I kept politely pointing and going "M'am. Here are all of the parts organized by size. It would be there. I'm sorry but we don't carry it." Of course she thinks the little girl working with tool parts doesn't know and demands the department manager. Eager to shut her up I call for him. Her says the same thing. No! You must be defending the little girl! I want the store manager. Department manager calls for him. Rinse and repeat. She's not happy as three people then carefully scan the department "Just in case". The store manager than goes for a bit and comes back saying another store has the part a block away and she leaves, almost hitting me with the metal pipe in her cart as she puts it back in a huff. They don't say anything because they just want her gone and I was unharmed. Once she's gone they tell me I did the right thing and go back to work. I miss them sometimes.
There is a woman well known in my community and at the one of the local restaurants she said her fish was bad and demanded a new meal. It was some sort of fish salad so the owner just had the cooks remake the salad with the same fish. The boss came out and asked how it was and she told him how much better it was and she knew the other fish was bad. He loves telling that story.
I worked as a lifeguard at a water park. The number of parents who thought that it was a good idea to let their toddler wander around the wave pool unsupervised was horrifying.
I used to be a cake decorator in a bakery. A lady called and ordered a cake for her dad, I believe it was his 85th birthday. When I asked what colors she wanted on the cake, she said "it doesn't matter, he's colorblind." So I used blue, it's the most popular color for men's cakes. She picks it up, doesn't say a word to me, and complains to the cashier because she doesn't like the color blue I used🙄🙄
Talking about cake colors reminds me of a story my aunt told. I live in Ohio, but most of my kinfolk live in Kentucky, where my parents were from. During one visit, one of my aunts asked me, “What are the colors for the Cleveland Cavaliers [the professional basketball team of Cleveland, Ohio]?” I replied, “Wine and gold,” and she told me about how she was at the local grocery store and someone wanted a cake for a relative who was a Cavs fan. They came out of state, so they decided to get a cake at their destination rather than get a cake at home and hope it survived the long trip. That’s a good idea, but then they didn’t know the team colors. They hadn’t thought to look them up, so now they had to hope the cake decorator knew. We don’t know how that turned out. 🍷💰🎂
Oh i work at a bakery at loblaws here in canada. Lady wanted a bday cake to say happy birthday *insert name*. So I write it to the best of my abilities the next day lady brings back said cake wants a new one manager makes new cake and wrote happy birthday *insert name* she pays takes it home but customer is not done yet she calls Corporate and got $300 worth of coupons . I am fuckin pissed a customer got a fuckin $300 worth of coupons for acting like a FUCKIN baby.
“What do you mean it’s fraud if I change the price on my title?” “Your telling me I can’t sign my husbands name on this legal document?” “My insurance has to be current?” “I bought this vehicle two years ago and they won’t notice if I change this 7 to a 9” The stupidity you encounter at the DMV is amazing
The concert venue story reminded me of my sisters story. She worked at a concert venue for a month. This was around the time Prince had passed away and they chose to have a memorial concert for him. It was just local artists playing his songs and then saying "rest in peace Prince" at the end of each song. Nothing huge because its a small town but more than half the people in this town love Prince. The concert did not state that Prince would be there (hes dead. Duh) and my sister had to call her manager for a guy who was upset that they didnt have Prince at his memorial concert. She stood by whole her manager literally told the guy "we cannot have a corpse at our venue due to legal reasons" he then demanded that if they had a Prince concert again they should have him. He then explained some neo Nazi reanimation thing to bring Prince back to life to play his concert. Thw manager thanked him for informing her and that she would consider it for future concerts. He didnt want a refund. He just wanted them to reanimate a corpse.
Had a customer get mad because I wouldn't give him a refund for his items. He bought the items in July. He wanted a refund in November. Well past the 30 day return.
I had someone sobbing at me and my coworkers because she was 5 months late to exchange scissors that "didn't work". She bought left handed scissors instead of right handed. They're clearly labeled and face the opposite way of all the other scissors.
@@japanpanda2179 we did make an acception. But it was ridiculous how emotional she was over a pair of scissors and that she didn't notice the packaging she had for months that I noticed in two minutes
I used to work at Coffee Culture. We served mostly drinks but some soups and sandwiches as well. I’m cleaning at the end of my shift and a lady comes in like 3min before close. She orders a club sandwich. The ingredients are mayo, tomato, lettuce, cold cuts and bacon. She requests for no meat and no tomato. I tell her that if she takes those things off it will be just lettuce and mayo and ask her to clarify if that’s what she wants. She tells me ‘no...I don’t want just mayo and lettuce’ so I tell her no problem and that I’d be happy to add anything she wants, I tell her about what else we have such as cheese, cucumbers, peppers, etc. And she tells me ‘but if I add anything it won’t be a club sandwich anymore’ we went back and forth her telling me she doesn’t want to add anything but also does not want just lettuce and mayo. She screams and asks for the manager who comes down and tells her the exact same thing I’m telling her and she storms out
As a former bank teller, I don’t miss it. I’ve had people write checks and then get upset when they go through because they didn’t have money in their account. “Why didn’t you guys just send it back?” “Why did you write a check with no money?
How about a video where a customer blew up at a person but then came back and humbly apologized? Maybe even did something extra to make up for their rudeness? Those would be cool stories to hear.
I had a person once get caught for stealing a bouquet of flowers worth around $40. Once he got caught he screamed “you’re only stopping me because ima fucking nigger” he did this for a good couple of mins while the security guard and the back end manager tried and calmed him down. Well then a lady at my friends cash register started freaking out. She goes “you need to help him” then my friend responds “ma’am I think they have this handled” she responds with “no they are being racist and stopping him because he’s black” to then my friend responds “well if he didn’t steal them it would be on the receipt” she responds “no one keeps their receipt” my friend “ma’am he is literally ten steps away from the self checkout he came from”. She kept getting snarky and at the end of her checkout black man already ran off she takes the receipt and throws it in my friends face to which he responds by laughing and then saying “ma’am you might wanna take that they might stop you too” anyway she left but the black man comes back in 4 mins later cops we’re already called but he came back to say “funny thing is I use to steal from this store” and he dashed out. Funniest thing I’ve witnessed there while working there for the summer.
Had one customs cuss me out for ringing up his burger, drink, and fries as a combo. He accused me of trying to steal his money for the big corperations. We refunded the order, and rand it up as seperate items, it cost him $2 more. Even showing him the reciepts next to eachother and him having to pull out more money to give us, he still insisted that combos were corprations trying to steal his money and he wouldnt fall for our lies. Since then, any time a customer says sandwhich only, I listen. Even if it cost them more. Because the customer is always right.
when they order wrong and they tell me no i want this, i.e “can i have the number five and add cheese.” me: “so the number one?” “no the number five add cheese” “me: that’s the number one” “no i wa-“ then i just give them what they ask for. they also pay more so.. also when they order everything g separate. i’m fine with you pay 13 dollars for a 8 dollar meal. 🤷🏾♀️
Some people are too proud to be told what they want is not the best option. Even if you're just trying to help them they can't live with the idea that someone knows better then them, surprise surprise the person who works at the place knows more about the menu, they'd rather pay whatever and feel like you were in the wrong, rather then feel like complete idiots. Honestly just let them have whatever. If they pay more for less then LOL whatever it's their money! XD
I used to work in an electronics shop. A lady came in looking for hard drives and I took her to the section where we sold them and tried to help her find the one she wanted. She insisted the one she had been looking at was cheaper online so we went onto the shop website and looked it up. I worked out pretty quickly that she had got her prices mixed up and that the one she wanted was more expensive. But she just wouldn't listen when I tried to explain this to her. She insisted it was x price, and I kept asking her "are you sure it wasnt this (smaller drive) you were looking at?" She eventually started shouting at me that I was calling her stupid and demanding to speak to a manager. I got my manager and we went back to her. My manager told her she was an idiot and to leave.
So a woman tries to return a product. Bought five years ago. In a store that has a sixty day return policy, max. Calls me incompetent because i can't return a book that cost 8 dollars
I worked as a service advisor in a jeep dealership. A woman brought her car in to diagnose an issue, but it wasn't happening on the day she came in. Our techs looked at it but couldn't find anything. While handing the cat back to her she flips out and tells me 'its easy- just plug it into the computer and it will tell you what is wrong'. Spent a good half hour trying to explain that's not how it works, culminating in showing the customer a joke meme with an unrelated wiring diagram on it to give her an idea of how complicated things can get. She proceeded to intently trace the wiring as if she was going to find the fault herself.
I used to work as an alarm system operator, 3rd shift. I'd be the guy that would call at 3am because there was a trouble alarm on the fire alarm system. One night, I call the main contact on a burglar/fire alarm, notifying them that the authorities were about to be called. The guy requests to cancel the alarm and gives the wrong passcode to cancel: equivalent to a verbal typo where he meant to say the plural form of the word, rather than singular. At our job, under threat of being fired, we had to take what they said literally. In this case, incorrect passcode meant authorities had to be dispatched, even though I knew what he meant. After I called the authorities, what should be the first secondary contact for the call list but the exact same guy. When I tell him the authorities were dispatched, he gets angry and tells me to cancel. I tell him the previous passcode was incorrect, and he begins to rave at me. He corrects his previous verbal typo, but still calls me, "A FUCKING IDIOT," for not cancelling with a faulty code. I was super-pissed at the time, but you could not tell, listening to the recording.
When I worked for a major cable company, I had a customer transfer services. He had TV and internet, and altogether he was paying nearly $250. Had he upgraded to phone, he would've saved $80 a month for 2 years and his installation would've been only $33. No matter what I said he did not go for it. Not only was he still paying retail for his services, but he paid full price for the installation of 5 TV's, nearly $300
10:39 Wait, I have a bunch of questions. What are bank miles? Can you buy a plane ticket through a bank? Does that mean the bank took the miles for themselves and used his money? Did they take the miles in lieu and used the deposit money to buy the ticket?
When I worked at Domino's, a man came in and wanted the Hot and Ready Five Dollar pizza. I told him "That's not us." He said "The customer is always right." I told him "We're not the ones who do five buck pizzas." The woman behind him in line said "That's Little Caesar's." He turned to me and said "The customer's always right. I should get one of your pizzas for five dollars." I told him "We don't do that." He then wanted to speak to the manager. The manager told him we don't do five dollar pizzas, but he'd give him a good deal. The man then stormed out complaining that the customer is always right and we didn't follow that.
Customer spent something like £16.82 and gave me a £20 I have back £3.18 in change Customer proceeded to flip out about me short changing her and how inefficient I am I pause, then slowly add the numbers together aloud (3+16 is 19, 18+82 makes a pound...) She stared at me for a minute as I watched the penny (ha) drop on her face, then walked off saying nothing
I've had customers not read deals we have and automatically assume things. Like two items gets you 500 bonus points, but they get the wrong item and get mad at me when their 500 points isnt added. I mean, sucks to be you, but ain't my fault you didnt read. Lol. Another one: my former work place sold a specific size cup for 99c that's for coffee and the people somehow thought that was all sizes. Each size tells you how much it is. I cant sometimes.
I was the related to the customer Back when I was a wee lil' lad, I needed glue and tape for a thing I was working on (its just a rabbit hole at this point) so me and my dad headed down to the local store where they sold everything I needed, and my dad needed some packing tape, so we were killing two birds with one stone. We get to the front counter, and this person, who I might add; was incredibly sweet, kinda like the lunch ladies who called you "Honey" and "sweetie", checks the items out, and a little conversation broke out that I couldn't help listening to. It was basically a argument where my dad noticed that the price tag said 59 cents or something, and the cashier said you needed a members card for the bumped down price. My dad just walked out without paying and I, still stunned by the situation, just tried to apologize, and she was really forgiving, I didn't say anything about it later. Not really a thing I'll forget anytime soon.
Customer comes up to me ask me for some Spinach. Now mind you I’m working in frozen at the time. Says to me excuse Customer: I’m looking for some Spinach Me: Are you looking for any one in particular? Customer: No any spinach will do Me: Ok, you say that now I say this to all people who ask for something. They’ll say I want corn, any will do. I show them the corn, and ask for a cheaper, sweeter, different brand. So I figure this was gonna be one of those times. ::I proceed to show them the spinach we have:: Customer: No I want the fresh kind Me: 🤨
Ah. I have two, but I’ll tell one. When I worked in a soobway over the summer (wasn’t supposed to be only the summer. But I could care less now.) there was this dude. Late twenties and most Late teens at least. Already annoying because of how fast he talked. But he filled our salad bowl to the damn brim with meat and veggies. And continuously said something about “getting what I pay for” our salads were a little on the expensive side, but not so much to warrant this shit. After he left, he then came back to fill a huge thing of water and when I tried to charge him the correct price (2.59 it was a large) He demanded a discount because it was only water. I just let him pay in two quarters and gave him a middle finger on his way out. Doesn’t seem like much but just pay that your food costs people. The people behind the counter have lives too.
Few days ago a customer (looks like the stereotypical Karen) asks me if we sell under sink shelves. I wasn't sure but luckily, manager was near by so I asked him. Just before I asked the manager, I could hear her say something along the lines of "By the way, your mask..." but then she stopped so she could listen to the manager. We're all required to wear a mask in shops because of covid. Whilst he was speaking to her, I left to go into the back to get rid of rubbish, also to get away from the customer because I really couldn't be bothered to be hassled over something trivial. Then I can hear her behind me shouting "excuse me, excuse me!" I pretended to not realise she was trying to get my attention and hoped I could get into the back to avoid her. Unfortunetly she caught up before I could get the number code in to the door. She chased me across half the shop for this. "Does your work not supply you with a mask?" "They can do, but I prefer to wear this." (I have a plain black shemagh as a mask) Then she replies in an extremely patronising attitude. "Look, I really really care for you. But I don't like your mask, it's not the right one, you have to order a new one online. Will you do that for me and wear a different mask next time?" I sort of nodded awkwardly and she pisses off. I've never had issued with my mask, I get the tram to work and home every day, I have to wear a mask on public transport and no one has ever stopped me there. None of the management or any other customer has ever asked me about the mask either. I look at the company policy on masks, it says any mask is acceptable as long as it covers the mouth and nose and doesn't display anything offensive, graphic or has football team logos on it. I ask a few of the supervisors here, they're all baffled and tell me the customer shouldn't have spoken like that. I'm still wearing the shemagh obviously. Can't wait to see that customer again.
I used to work at a wine store. At least twice a month somebody would come in and ask "do you sell vegan wine?" No ma'am. All of our wine comes with copious amounts of beef.
"I had a customer's father call and yell at me once..." That happened to me once at Starbucks a couple years ago; except it was the mother, of someone that I banned because they kept blowing their nose with napkins and *THEN* _wiping their filthy napkins to "clean their spill" before throwing them away._ Third time was the last straw. Worst part was, the customer's mother saw nothing with the gross contamination of blowing a nose and then wiping said gross snot all over a counter area.
These people who have their parents try to intimidate someone into submission, or give the “I’ll tell my mom/dad!” threat, are probably the same brats whose parents bullied spineless teachers/principals into giving out better grades and/or terrorized other children into giving them their toys. Then the children enter or attempt to enter college, the workforce, and/or some other aspect of what’s considered adult life and they discover, to their shock, that most people don’t care if the brat threatens to call mommy or daddy and aren’t going to cater to them. There are Reddit stories from people who handle college applications, job interviews, and the like recounting incidents such as, “One application included a note from the applicant’s mother threatening to ruin my life if her son wasn’t accepted. I rejected him and threw the application in the trash.”
Lol Plenty of people come into my office at the wrong appointment time claiming that this is their appointment time. Sucks to be them when I pull up the appointment card and then show me the appointment card that was printed out and it literally says the time that I put there last time. Some can’t read so I’m not surprised but this is when they get out of my face and can’t really get mad because even if they brought it up to my boss he literally say that they were wrong. Especially when I already have a person who came on time sitting here. I don’t take walk-ins fuck that.
Hold on I work in produce too. The apple story happened to me! The Chelan brand only it was Honey Crisp apples...could be the same lady lol. She kept asking about the PLU code and I told her she got the correct apples...sigh. This is nothing compared to working at the liquor store.
The person that made that Yelp review suggestion is correct. People can just make up anything on the site. Someone at Yelp (no clue if this already goes on but I doubt it) should be monitoring anytime someone posts a negative review and look over their posting history.
Pizza was sent back, customer says it has broccoli on it and I don't like broccoli and didn't ask for it. I told our server, it's pesto as advertised on the menu, not broccoli. Was sent back again. "It has broccoli on it'.....I leaned out of the kitchen and said ma'am we don't have broccoli in this restaurant. You won't find it on the menu at all, so unless one of my cooks has so much of a personal vendetta against you that they went to the store when I wasn't looking, bought broccoli, and then put it on your pizza specifically while laughing manically, it's pesto sauce!
Worked at a walgreens. Lady comes in says she wants to buy a stamp. I say okay and grab the book of stamps (10 stamps). She looks at it and says do you not sell them seperatley I tell her no only as a book. She says well I called up here and a woman told me you sell them separately I ask does she remember this womans name cause we have a new hire that may not be aware of how we sell them. She said no it was a woman. So I kindly explain I'm sorry but we only sell them in books. She huffs and puffs and buys it staring daggers at me and complaining as if I'd ruined her whole day. Heres the kicker she told me she only needed 6 stamps, stamps dont expire and if you need six odds are good u will use the other 4 at some point. And to top it all off when I went to hand them to her she asks for a bag.....a plastic bag.......she had a huge purse hanging from her shoulder a jacket cause it was chilly and sweatpants on.
I work for a call center that works with several dealerships across the US. In some state state inspections can't be scheduled as a stand alone service and require walk-ins due to state regulation. I had a customer call in asking us to override this so she can get scheduled for a stand alone state inspection. I explained several times that this wasn't a store policy but a state regulation and she could t understand that we dint have the power to go against the state and do what we want.
I once had a guy on the phone who needed me to answer a very complicated question. Halfway through my explanation he asks me to repeat a word and then spell it. The word was “however.” I spell it several times, both loudly and slowly, being as clear as I can be, but he still doesn’t get it. After the sixth time he interrupts me to tell me, “I learned how to pronounce words when I was 7. Why are you too freaking stupid to do that as a grown ass woman?” I told him to drop the offensive language or I would drop the call. He starts screaming that saying his language was offensive offended him. I hung up and I don’t work there anymore.
Bro! Was working dish by my self. I got slammed by the back of the house and front at the same dam time. I do what any good dish boy would do. 10 min in grinding out dishes I get a complaint after I just was told to get this bh dish done. 2 min. In bh crying about a dish. 5 min. In I got another complaint from the front of the house. Paradox 's are real in this universe
Taxi driver here. Been one now for over 40 years. I have one rule and one rule only - I GIVE AS GOOD AS I GET. I DO NOT CARE WHO YOU ARE OR WHAT YOUR STATION IN LIFE IS. YOU GIVE ME SHIT, IT'S GONNA GO RIGHT BACK AT YOU. Oh, in a battle of words, you best come prepared. I love to read. I've read a dictionary, quite literally from A to Z as well as a thesaurus.
8:51 HOW DOES THIS HAPPEN? My parents explained what checks were when I was like 5! They just told me that it works the same as their card, taking money out of their account, but that you don't keep it and you usually use it for when it's a bigger amount of money. Is that so hard?
I had a lady at my job claim that we "shut down her credit card". When we told her that it was an issue with her bank, she was like "DO YOU KNOW WHAT A FRAUDULENT TRANSACTION IS? YOUR POS SYSTEM MADE MY BANK SUSPECT FRAUD AND THEY CANCELED MY CREDIT CARD! I HAVE A DEGREE IN TECHNOLOGY AND I KNOW WHAT I'M TALKING ABOUT!" Idk what she thinks, but retail employees don't sit and cancel credit cards in the back......Also if she had a degree in technology she'd know that....pos systems can't cancel credit cards either.
I want to personally apologize for all the stupid, ignorant, rude people that retail workers and people who work with the public have to deal with every day. Whatever you're paid it's not enough. 😒
I worked at the front entrance to Six Flags Hurricane Harbor back in 2017. It was a stressful job because I had to scan the fingers of literally thousands of people and make season passes for them before they went through the front gate. Despite feeling stressed out, I always kept a calm and professional demenour. I did my best to smile and appear outwardly friendly to the guests of Six Flags, no matter how stupid, obnoxious and rude they were. One couple finally made me lose my composure. This girl with her boyfriend were next in line and I politely instructed them to scan their fingers so I can make their season passes. Out of nowhere, this little Karen calls me rude and demands to speak to my manager. This was very selfish of her because she was holding up the long line of people standing in the summer heat waiting to enter the park. I was puzzled by her attitude because I’d literally said nothing rude to her. She then starts making comments like “It’s so sad that they hire people like this to work here” 😂 Umm, excuse me? So at this point, I’m fuming internally and my memory gets fuzzy. We end up standing off to the side of the gate for some reason, probably waiting for my manager to get there. I remember staring daggers at her, letting my hatred for this girl pour through my eyes, but I kept my mouth shut. I didn’t want to say anything that would be used against me. For some reason, and I honestly don’t know why, I ended up apologizing to this c*nt which she really didn’t deserve, because I’d done nothing to her. She was being a snotty little Karen and picking on me when all I did was my job. Her only response to my apology was “I think you’re psycho” which she said in the nastiest tone imaginable, then she and her boyfriend walk away like nothing happened. Do yourself a big favor and don’t work for Six Flags. The only thing good that came out of that stupid job was me saving money and buying a beautiful deep blue Honda Civic.
I had a lady call our restaurant after leaving the drive through and yell at me for not giving her corn on the cob and after I explained to her we don’t serve corn on the cob we only have corn in a cup (you know off the cob type shit) she went silent then she screamed WELL THAT WAS SO WRONG and hung up 🤷🏽♀️
Currently working at an airlines and the amount of passengers who insists and demands for the for their EXPIRED flight credit to be extended or revalidated is stupendous it's like they do not understand the meaning of word EXPIRATION.
I had someone complain to me that they ordered the "swiss sandwich" for their kids and didnt know it had mushrooms Right behind me there was a sign with big bold letters MUSHROOM SWISS SANDWICH and they didnt tell me any different and then demanded a refund bc I was being an ass "apparantly" even though I was being nice as can be
I had a customer with a Chevy SieNNa p/u 3500 V6 needed an oil filter. Sienna is a Toyota minivan, Sierra is a GMC pickup, Chevy is a Silverado. Now Silverado and Sierra are basically the same truck, different emblem. However a 3500 only comes in a v8 gas or v8 diesel. He also had another car that he seemingly got the info right for(at least it all matched up) but when I asked what size motor he just laughed and said if he knew that he’d be a mechanic... so I picked the common motor and gave him the filter for that. I don’t have much faith that he successfully changed the oil in his vehicles that weekend.
15:37 our head mechanic is a woman and very skilled at her job. A lot of the guys who come in don’t think she’s good at her job jus cuz she’s a woman. One time, a person drove in to get whatever fixed. Shop mechanic steps out and asks him wats the problem. The guy says he’ll wait for the head mechanic to come out and she tells him that shes them. He scoffs and says yeah rite. She shows him her name tag and he rudely says, “you probably got it from f***ing the owner. He was promptly asked to leave
I used to work at a country cooking place. Locally owned, with nice owners. That's really uppity woman came in with her husband. It looked like he had died inside a long time ago. It turned out she was a vegan. I suspect she was just one of those trendy ones who likes attention, but I digress. She proceeded to grill me like she was a cop with a suspect about what her options were. She wouldn't let me finish a complete sentence before she cut me off repeatedly. I got frustrated with her and told her that her only option was the front lawn and as I left the table, she asked me how I had a job. I turned back, looked at her dead in the eyes, then asked her how she had a husband.