The Damage Is Done, Who's To Blame?

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This video is all about the story of our bungalow re-roofing nightmare project, and what happened when everything went wrong.
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6 окт 2022

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Комментарии : 365

@EricGrayEricLeePhotos Год назад

One thing my parents taught me was to never, NEVER go away for multiple days while people work on your house. Hope it gets right. Thanks for the content!

@danpeters5163 Год назад

Would agree..

@TheAVJedi Год назад

@funkeybikemonkey Год назад

I'm a builder. I HATE it when the customer buggers off for a couple of weeks. They go on holiday and are completely uncontactable. It makes simple questions like, where are the keys to the random lock you have on you consumer unit as I want to turn off the power on account of not wanting to die from electric shock? ( I speak from experience) no answer have to carefully dismantle the entire boxing lol. All was okay but. Yeah, simple things. Builders hate it as much as the customer.

@gerrywhelan7426 Год назад

Never ever, ever, go on holiday, when you have the builders in. That's a well known golden rule. 🌦

@chrispeacock8668 Год назад

Being a roofer myself there I can say there is no excuse for letting that happen. No matter how he secured that breather felt to the flat roof it would have leaked. But if anyone watching is getting a new house and spending thousand on new kitchens, bathrooms, plastering etc.. don't do it like this get your roof done first especially if you know it need it. This happens all the time.

@nicolassales8679 Год назад

Well said, I fit high end bathrooms and walk away from any customer who wants to do the roof last!

@andrewshelley410 Год назад

Yep this, order of works 101.

@Professional_Youtube_Commenter Год назад

the thing is roof is just to prefvent rain from getting in. A new roof wasn't a necessity until it started leaking. You have to live with crappy kitchen and other ghastly state the previous occupant left it at. The only mistake here was going away on holiday during the works.

@ramunasvalancius5455 Год назад

100% agreed. same guys just never learn 🙈 take the roof off and go on holiday 😅😅😅

@kirkbrady2497 Год назад

Take your roofer to court . They should have never left a roof not water tight. I'm a roofer. Had never thos happen.

@ashleycox432 Год назад

I hope you are properly compensated. The roofer should be checking the work more thoroughly. Mistakes do happen, but mistakes like this shouldn't. I would request compensation and either sort the problems yourself or have someone else do it, never rely on workers who are putting things right themselves on their own dime as you never know if the job will end up being a rushed bodge job or a proper repair.

@orange13 Год назад

anyone else noticed how in the first segment, his shadow on the roof looks like a (talking) dog? thanks for sharing the story and I hope it all got sorted out

@GaryAppledale Год назад

Feel for you here. The lesson for all of us is, with something as fundamentally important as the roof being waterproof, always go and visually check yourself. It is always more difficult when you're friendly with your builders because it feels like your insulting them by checking their work. All of us who do do these kinds of projects have likely made this mistake.

@zeroy Год назад

I feel your pain, glad to hear the builder is being cooperative on his mistakes here, not always the case!

@2icelollys1goat Год назад

Sad to say but I reckon the roofer won't, likely, compensate or properly rectify the problem either. Hope I'm wrong

@jamesantill5065 Год назад

As a builder friend of mine said once: "There are 2 types of flat roofs, those that leak and those that are going to leak!" I've just re-roofed my utility and considered changing from flat to pitched. Went for flat but changed from cold roof with felt to warm roof an EPDM. Cost a fortune but pleased with the results!

@RagnBoneBrown Год назад

Haha I like that! Glad to hear yours is sorted👍EPDM seems like a good choice

@notsure7874 Год назад

EPDM has its own issues. It will shrink, and pull away from any pitch transitions for one. It also degrades in UV, they don't really last much longer than a mod bit or BUR. The best solution I know of if you do have to have a flat for some reason, is a tapered insulation system, and mechanically fastened TPO or PVC with heat welded seams, but that's really costly too.

@eddjordan2399 Год назад

Like concrete

@pcatful Год назад

Everything needs maintenance, but applying this meme to roofs is going overboard IMO.

@mark_loveless Год назад

Oh my, been through that myself. It hurts. In my case I woke up to it, but I don't know what's worse - waking up to it or coming home to it. Looking forward to the next video to see the resolution.

@andybrown169 Год назад

Really feel for you, water damage is horrendous , hindsight is great but If I new the roof was a problem I would have made that a priority before starting inside.

@YesiPleb Год назад

As that was a mistake on the part of the roofing company their insurance should cover for the repair work and replacing of any materials (ie insulation) damaged by the water. I know you said he's a really nice bloke and he's admitted the mistake but it's up to him to get it resolved.

@tonyworkswood Год назад

My heart skipped a beat when you rolled the insulation back Keith. I hope your fully compensated. Sound like you've got good honest tradesmen, just unlucky with a blooper on outside site work and not in the workshop like we are used to seeing. Tony

@benefitthirteen Год назад

Getting that call while out of town must have been agonizing. Wishing you both the best.

@caveweta Год назад

Has the roofer never heard of tarpaulins? Roofing 101, never leave a roof unprotected, it will always rain, and that flat roof was a nightmare waiting to happen.

@stephenmatura1086 Год назад

Exactly. I presume the roofer would have been fully informed why the flat roof was being changed to a pitched roof so should have been more than aware of the slope of the roof.

@Professional_Youtube_Commenter Год назад

the sheets are waterproof, the flat roof has a slight angle to it which wasn't obvious to them and the water was sliding down under the sheets. Please watch the video to the end before commenting. I think the mistake they made was leaving the flat bit exposed, they should havv covered the entire roof.

@rogermccaslin5963 Год назад

@@Professional_RU-vid_Commenter Any roofer worth his salt would not need the customer to tell him about the flat roof. The water from the flat roof has to go somewhere and it should have been obvious to them when they did the work that they would need to account for that drainage. Regardless, it was a mistake that shouldn't have happened but it sounds like they are owning up to it rather than dodging any responsibility so good on them.

@Professional_Youtube_Commenter Год назад

@@rogermccaslin5963 yeah i guess uploader is being too kind to the roofers. I would have been fuming.

@Faruk651 Год назад

@@Professional_RU-vid_Commenter Lol what are you talking about... So the roofers couldn't figure out that water on that flat roof had to go somewhere at some point. This is %100 roofers fault.

@lincolndickerson1293 Год назад

I feel, or should I say felt your pain, I was living in a log cabin and had a number of roof problems many years ago. I wish you the absolute best in getting things back in order. I enjoy your videos because of your matter of fact, just deal with life and its inconveniences nature. Looking forward to the next one with hopefully better news.

@marcusmason3440 Год назад

The flat apex to the roof was probably to comply with planning restrictions on ridge height. Hope it all worked out.

@gordonkennethkoves7831 Год назад

Good example of the saying, when remodeling work from the outside in and the top down.

@siark-photo Год назад

From experience I can say that, no matter how nice a workman appears to be (and hopefully in the majority of cases they are nice and not just appear to be nice!), I would make sure your home insurance includes legal expenses cover that would cover your costs should you ever need to consider legal action against a workman for any reason.

@WhatTheHellMang Год назад

New workmen are the worst when it comes to something going wrong. It's like trying to tell off your own child.

@joynalmiah8864 Год назад

It won't help. they will just create another company and close the old one so you can't chase them. A lot of cowboy builders do this.

@lewiskelly14 Год назад

@@joynalmiah8864 which is why you should check first because they would still leave a trail of dissolved companies

@funkeybikemonkey Год назад

Get people from personal recommendation. Not check a trade!

@simonhanney4409 Год назад

Home Insurance probably no help... I paid for Legal cover on mine, then when had a major issue with a builder they then highlighted that they don't include Small Claims Court... Or for building works... Thanks guys! What a con! :(

@wildonemeister Год назад

A leaking roof is pretty much the worst thing I can imagine being a homeowner. So many additional things get damaged once it starts letting water through. I have experienced it once and I don't want that to happen again. I can feel your pain for sure. Put replacing the other roof as well higher up on your list - way better to do it sooner rather than later. Fancy and nice things comes second to knowing the house it watertight.

@jameschupp2230 Год назад

There is a reason why it is required here in local building codes to always have decking and then use either a heavy saturated asphalt felt, or Better Yet is to use a heavy high temp Self-Adhering Underlayment membrane before the Tile are put on. I am sorry you had this problem. But now before you have the Tile put on, You have the Option to have any changes done that you want to.

@32dras Год назад

Dang, it seems we all had roof issue's lately, before two weeks we had severe storm with torrential rain and major wind, wind was blowing with such force it was pushing rain back under the tiles and water find its way in the attic, luckily for me, ceiling is concrete slab so I have only one cca one square meter stain on living room celling. Hope it go well after this blow with change of roof. Looking forward to new videos!

@2Cambell Год назад

I'm super glad that your builder is going to make things right!!! I hope that everything goes smoothly. Mickey is very adorable 😍 💕 ❤️ and we also love the cat picture on your wall!

@dantovey2785 Год назад

Sorry to hear this - what a nightmare. I hope you get sorted quickly and the roofer makes good

@cazee100 Год назад

Oh my goodness. Water damage is a real pain, so sorry for you having to deal with this. Poor Ria, bet she was heartbroken seeing all that damage to your lovely home. Stay safe x

@kevin-the-carrot Год назад

What a nightmare.We had a water leak through our kitchen ceiling some years ago and that was stressfull enough so i can relate to your disbelief when you recieved the call regarding a leak and then finding out the full extent.Fair play to your roofer if he is going to make sure you dont lose out financially.Hope it all gets sorted asap.

@paulprescott7913 Год назад

Thanks for this video, can relate to the heart sinking feeling thqt you both must have, coupled with the frustrations also involved. You are right these things do happen, but it doesn't make it feel any better.

@SteveZodiac777 Год назад

So sorry to see your problems. Here's hoping you get it sorted asap.

@bneskylights1152 Год назад

Yeah Aussie roofer here. That sucks but lessons learned hopefully the roofer can sort it out for you. Always start renovations from the roof down. Mum always said "you got a roof over your head". Never once did she mention the walls or the nice paint.

@mandyleeson1 Год назад

Oh Gawd, Keith, I really feel for you and Ria. Years ago we came back from holiday to find our dining room ceiling had completely caved in from a leaking pipe in the upstairs bathroom. It’s such a shame after you did all that beautiful work. Things have got to start looking up soon.

@RagnBoneBrown Год назад

Oh no that sounds like a nightmare! It'll all come good !

@douglas4487 Год назад

Ah mate, I feel for you. I grew up in a flat roof council house and would be rudely woken up by water pouring in. I hope you get this sorted soon

@chillyspoon Год назад

Urgh - been there and sympathise big time; that helpless feeling of standing in your house watching water coming through the ceiling in many places, is not good!!

@barrydoxseyuk Год назад

Thank you for sharing. My Dad always said, start from the top and work down. Just going into house make over, the roof is a hard one, as don't want to change the flat roof, whilst jacking and putting in new walls below. At least you had that great Robin land on your roof, bring good luck and great skills!!

@johannes.f.r. Год назад

Glad it all can get resolved. Always a risk, taking the roof off. I remember my brother climbing on his roof in the middle of the night because of an unexpected rainstorm. The roofers would continue in the morning and they took the gamble not to cover it all, because it was blue skies all day and no change was forecast.

@paulhume8083 Год назад

Similar experience myself a few weeks ago but on a much smaller scale. What a nightmare. Hope you get sorted.

@fattoamanowoodwork3638 Год назад

oh good man, really feel it for you and your lady. Hopefully on the mend now and hoping for a solid roof!

@jonnorris7564 Год назад

Well done you, it’s so nice to hear a great client who understands that sometimes shit happens. If the guys you working with also understand that they have a professional and moral responsibility to sort the problem then it can be a team effort. However so often these situations can become an nightmare for all involved. So I wish you all the best of luck

@RagnBoneBrown Год назад

Thank you! Follow up videos are in my channel now 😁

@paulhodgson4790 Год назад

Feel for you Keith, leaking roofs and wet ceilings are a nightmare. Hope it's sorted now.

@BillsCountrysideAdventures Год назад

Wow what a job, robbin is a top bloke, love his work and way he thinks, a real master.

@deelirious Год назад

I am sorry for what is happening to you. I hope it gets sorted soon

@welsty2003 Год назад

This is why we're replacing our roof tiles before we do any interior work in out old farmhouse that we bought in 2020. Only once the roof is completely watertight will i replace insulation, and do interior decoration.

@bc3024 Год назад

Oh man. Been there too. Looking forward to the upside.. Keep smiling Keith.

@NomadMakes Год назад

OMG! I really feel your pain, mate! Our 300 yo log house has had water damage 3 times the last 10 years. Water damage is just the worst. Best of luck. Stay sane. Cheers.

@RagnBoneBrown Год назад

Thank you mate!

@Chumley360 Год назад

Wow, that is a terrible situation with the water damage. I hope it all gets sorted and fixed easily.

@mechminded2207 Год назад

I had a bathroom leak after finishing the ceiling below it with new plasterboard and paint, couldn't find it for ages, eventually gutted the whole bathroom and did it again. Leaks drive you mad.

@dannybaker2763 Год назад

Ah bugger, that sucks. Glad you seem to have a decent and honest roofer on the job otherwise this could take years to get sorted. Can't wait for the next video to drop, now. Want to see the 'good news' part of all this.

@cobberpete1 Год назад

One word in Australia sums it up.. 'Bugger'. I hope it all turns out right.

@soylentgreen326 Год назад

Your roofer should have liability insurance for such situations, you should tell you buildings insurers. Even if you don't claim and the builder comes good.

@jeremysargent5037 Год назад

I saw your video and my gut fell out. I've been anxious over a garden room being slightly damp on the floor but I would have fallen apart if this had happened to our house.

@beirtipol Год назад

Ouch, that's miserable mate. Hope it's all sorted by now or on the way to being fully sorted soon. Fair dues for putting out a video and highlighting the problems and that they're trying to rectify them instead of just calling your roofer an [insert demonetising word here]

@emm_arr Год назад

Ewwww. I really feel for you. I know you'll get it sorted. You have the love of a good woman and good cat behind you.

@Rich-on6fe Год назад

Oh man. At least your're still friends with the roofers.

@RagnBoneBrown Год назад

Yeah they're a good bunch of guys, and mistakes will happen 👍

@WhiteManInAVan Год назад

its good that your council was so helpful. in Leicester we have to pay around £200 for a pre application to find put if we need to put in a planning application, which we then have to pay to put in a planning application...

@1955DocBrown Год назад

I feel your pain. All the best to you.

@pauldevlin84 Год назад

Aw man, absolute nightmare Kieth. Glad to hear things turn out ok tho. Worth checking the back of electrical switches and sockets near the living room incase water from the roof space got down through conduits. Could be some switches/sockets corroding as we speak

@adeh503 Год назад

Bloody hell mate I feel for you on this one, good luck with the outcome hope all works out for you guy's

@ice4142 Год назад

We had a re-roof this summer. When I looked to buy tiles from the manufacture I too was quoted about 6 months. When I called the local roofing yard they said they could supply next week! It seems they get regular deliveries so can supply much quicker from their stock. Maybe I got lucky but just passing on my experience. Sorry about your bad luck Keith, I had many a sleepless night when the roof was off.

@Tensquaremetreworkshop Год назад

Good job you have a decent roofer. Mine disappeared with over 2 grand of my money and all of my lead- and zero work done.

@RagnBoneBrown Год назад

Oh, sorry to hear that, that's awful

@herrkiwi3110 Год назад

Feel sorry for you, hope it get's resolved quickly.

@c.a.g.1977 Год назад

Ooff... that water damage looks bad, Keith! Hope the roofer will sort it out for you!

@MatthewHuggs 29 дней назад

To be honest, you can never rely on unpredictable British weather. Plus roofing under felt is really a waterproof barrier, like it is but you can’t 100% rely on it, you rely on the tiles or slates. Should have got a tin hat to protect your property whilst undertaking this kind of work in the UK. Great video though!

@adamprice7150 Год назад

I’m excited now for the next video 😮

@jackbolding3876 Год назад

I would have thought this would have been done in the opposite order. That is, have the framers in to change the flat roof over to a pointy roof (with a temporary tarp) and then having the roofers come in to redo the roof. Of course the best would be to have both in at the same time...

@RagnBoneBrown Год назад

Hi Jack, I think it's pretty standard to get the membrane on before doing the timberwork, based on what I've been told. But yeah, having everyone available at the same time would have been ideal! It's a shame things don't always work out like that

@cavendish009 Год назад

Poor you ! But your adult reaction I applaud !! Good luck with all the repair.

@RagnBoneBrown Год назад

Thank you

@thetallcarpenter Год назад

Gut wrenching to see how much water was sloshing around on top of the plasterboard Keith😩I feel for you pal, as that's a big step backwards😬

@juneritchie2498 Год назад

Bless you, bless you, bless you!

@JohnColgan. Год назад

A dehumidifier in your downstairs rooms might be required o dry it out & prevent mold. You need some good ventilation for couple of on the too. Hope the rest of the roof project goes well & no more upsets

@RagnBoneBrown Год назад

Thanks John, we are getting there now!

@o.g.bwoodwork Год назад

My heart sank for you when I saw the soaked insulation! What a nightmare!

@DrLoveQc Год назад

As a Canadian it is very weird for me to see a roof without a base of plywood sheets to cover it, and black paper/ waterproofing membrane over it! And then the tiles/shingles over it. Also we use slopped roof vents near the top to ventilate the attic. I know the climate is different, but having a really strong base for a roof avoid many issues with water, snow and hail.

@FrankReif Год назад

Use this as an opportunity to make the ceiling plane airtight with a membrane under the joist, then use blow in insulation and get 400 mm of insulation up there. Any vapour open membrane and tape system will do. The other option is to go with over rafter insulation. With these tiles, you do not need to have ventilation beneath the taped plywood sheathing. The attic then becomes conditioned, and you can put mechanical systems up there (water tank/ ducts/ heat recovery system, storage etc). This increased the depth of your overhangs because of the build up on the roof, which allows for easy installation of exterior wall insulation. I can send links if you're interested. With your online presence, you could get sponsorship, I reckon.

@GtecAerials Год назад

Ah man, that’s just the worst thing to happen and so much damage. Fingers crossed it’s fixed without fuss

@pitsnipe5559 Год назад

Man, what a way to end a family vacation. Hopefully your roofer will be able and willing to make it good. Here in the States, contractors are required to carry insurance to cover things like that.

@Si-cb4kh Год назад

As my dad used to say. Always make sure your roof is sound before doing any major work inside.

@francoamerican4632 Год назад

10 years after having a new roof put on our house I noticed that the ends of the fascia boards on the gables were resting on the rooftop. Further inspection revealed the ends of the fascia boards to be sponge soft and rotted despite appearing normal. I was able to cut off the rotted sections and repaint the cut ends without having to replace the fascia boards. The moral of the story is to familiarize yourself thoroughly with the trade before hiring someone to do a job and closely monitor/inspect their work to ensure that it's done correctly.

@WorldPowerLabs Год назад

Good luck with your roof issues. I know what it's like, have had my share of them due to ”interesting” choices the previous owners made with two additions. I am glad that I don't have to get permission, or even a permit, to replace an existing roof, though.

@ianvicedomini2648 Год назад

I'll be damned. As you say Keith mistakes unfortunately come about. Nice that you got a chance to get it put right with the roof mate. Sadly the weather is never forgiving but alls well ends well hopefully for you both chap. Take care my friend

@jimwood73 Год назад

Geez! Feel for you. Good luck.

@harindergill7221 Год назад

Dreams do come true, All the best

@fuelfumes Год назад

Something to keep in mind is mold growth, get a certified restoration specialist in your house to moisture map the building, walls and ceilings may have to be removed to get the structure dry. If this is not done then you may have considerable mold growth and health issues due to the mold

@douglasrogers3918 Год назад

If you look at Edinburgh rooves on google earth or maps - you will see that though from the front it looks like they have pitched rooves, behind the front rise they are flat. This technique gives the impression that the houses and tenements (flats) are not as deep as they actually are. Most of these were built between 1880 and 1920, normally with zink roofing. They last pretty well and changing them to fully pitched is not an option.

@johnbodnar3720 Год назад

So sorry to hear, roof is always first, I'm currently doing similar, good luck. With insulation look up multi layer insulation, don't know if it helps. Think I'm lucky in this situation because I'm in the construction game I'm getting bits and pieces of everything that's thrown out, including insulation.

@holdfast7657 Год назад

The plasterboard needs replacing. The roofer has done a nice job of the roof, but should have made a temporary pitch over the flat roof (used scaffold boards for example), on which he should have put a tarp, lapping over the new breathable membrane.

@MCsCreations Год назад

Yeah... That's not good, Keith. 😕 In 2020 we had to remove part of our roof as well, to build a new part up there. You know? And the water came even over my bed... 🙄 It's definitely not fun... I hope you can fix it soon! Stay safe there with your family! 🖖😊

@RagnBoneBrown Год назад

I'm surprised at how many others have experienced these issues

@Cradley684 Год назад

The golden rule make sure the house is water tight before doing anything, you have learn't the hard way Mate, hope everything gets sorted soon for you both !!!.

@TheWardagh Год назад

All the best with it. Not a nice situation

@karlpopewoodcraft Год назад

Some terrible luck for you all mate. Your making great progress on the bungalow though and it's looking lovely. Love the thumbnail as well very eye catching.

@RagnBoneBrown Год назад

thank you mate!

@Baddad36 Год назад

There's no sarking! And no tiles! Just felt. That isn't a mistake. The only surprise is it wasn't worse.

@JoeGP Год назад

there's something about long holidays, shit always happens when you do, something similar happened to us twice

@BensWorkshop Год назад

Sorry to see that. You would hope a roofer had plans to deal with this kind of thing.

@welshdave5263 Год назад

Just found your scammer/UPS video on Facebook,sorry to hear about that, I've bounced over here to subscribe, hopefully you get a few more subs from the situation.

@trevornoah4355 Год назад

M8, Whilst I'm sorry you went through this nightmare, who in their right minds goes away on holiday [even just 4 days] when their biggest asset - their home is open to the elements like this and even more so with the roof off! I know you properly don't want to hear this but as soon as you were told about the water coming in you should have put down your pina colada's and hot footed it straight home! Oh, and BTW just think about how much weight you added to your Artex'ed ceilings by having them skimmed over ... them skiny little nails they use to use back in the 30's/40's barely hold the plasterboard let alone layer after layer of additional plaster! Sad to say your best bet is to rip them all down as well as the wall plaster and start again as once water's got in and blown parts of the ceiling/wall plaster out their fecked and no amount of wishful hoping it will just 'dry out' will sort it. Lastly - you did tell your insurance company you were having this major building work done? If not I'm sure this video will do that for you. 😉 [any excuse to turn down a claim or possible future ones?]🤔

@tympt1 Год назад

Bugger! Sorry to hear your bad news. Onwards and upwards now.

@user-te1le7ck6b Год назад

I can tolerate a lot but leaks are the biggest no no , once had someone unscrew a bath drain thinking that’s how they emptied the bath 🤦‍♂️🤦‍♂️🤦‍♂️ thankfully I got round there sharp and told them not to use bath in meanwhile and to never do that again I hope your guy sorts you out , nothing ever goes smoothly on any project so do t feel too bad 🙄

@1954audrey Год назад

Well said 😊

@WoodworkJourney Год назад

That’s crazy! Also Vicky is very jealous of your kitchen 😂

@RagnBoneBrown Год назад

😁👍

@peterfitzpatrick7032 Год назад

I hope yer running a dehumidifier... or 5 ... 😲 Thats heartbreaking... and a bad mistake... hopefully , you are on the road to residential recovery...🤞 😎👍☘🍺

@aaronalquiza9680 Год назад

I closed my eyes the moment I saw the wet insulation and plasterboards.... :(

@dan.w.hoover2556 Год назад

So sorry! Signing up for your Patreon now. Mickey (spelling?) is adorable!

@RagnBoneBrown Год назад

Thank you that's very kind!

@kraquin Год назад

Roofers the world over must be of the same stuff. In the U.S. most are just awful. I bought a rental that was shingled and it needed repairing or reshingled. I got 7 estimates and only 1 questioned the pitch of the roof. The roof should never have been shingled due to the pitch but sometime in the past the elderly owners got taken. When I found a honest roofer to put on a metal roof he took me up and showed me all the rotten underlayment that had to be replaced. They had to replace 23 8X4 sheets and scab on some rafters as well.

@hanneman777 Год назад

3:14 his shadow looks like a dog on a dingy LOL

@RagnBoneBrown Год назад

😂😂😂

@marklinney7997 Год назад

As a builder I would never never do internal works before roof as always leaks what ever you do - freak storm- high winds - you name it it happens when do these type of projects Strange that you didn’t do roof 1st thing what was the reason for doing it back to front