The Dawlance Origin Story Ft. Umar Ahsan Khan | 360 | TBT 

International listeners can support TBT here: buy.stripe.com/14keVU54r5hQ55...
Umar Ahsan Khan is the CEO and Managing Director at Dawlance.
#thoughtbehindthings #muzamilhasan #dawlance
00:00 Introduction
02:11 Early Life & Education
04:13 Why come back to Pakistan?
06:13 Landing a job in ICI Pakistan Limited
09:32 20 Years in ICI
10:40 Joining Dawlance
11:20 Why even join?
14:18 Dawlance’s Origin Story
17:14 Umar’s Role
18:56 Break from Dawlance
21:20 Returning as the CEO
22:07 Brand Evolution
25:16 About Arçelik
29:25 Arçelik's Arrival in Pakistan: Driving Factors
35:54 RND & Brand Benchmarks
44:30 Local Assembly: Understanding the process
50:38 Marketing & Customer Retention
1:04:03 Climate change & Sustainability
1:06:51 Initiatives
1:17:08 Energy & Water Efficiency
1:23:14 Building Better Habits
1:28:12 Navigating Generational Challenges
1:35:32 Experience Shops
1:39:03 E-commerce
1:41:11 Inflation’s Impact: Company & Employees
1:47:58 Export Opportunities
1:56:44 Converting Human Capital to Talent: Challenges
2:03:19 Pakistan in 2050
Do not forget to subscribe and press the bell icon to catch on to some amazing conversations coming your way!
Socials:
TBT’s Official Instagram: / thoughtbehindthings
Muzamil’s Official Instagram: / muzamilhasan
Support our podcast: anchor.fm/syed-muzamil-hasan-...
Umar’s LinkedIn: www.linkedin.com/in/umar-ahsa...
Podcast Links:
• Spotify: spoti.fi/3z1cE7F
• Google Podcast: bit.ly/2S84VEd
• Apple Podcast: apple.co/3cgIkfI