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The Decline of Tim Horton's...What Went Wrong? 

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For over 50 years, Tim Horton's has been Canada's iconic coffee shop brand. Recently though, they're struggling to make a profit. What happened?

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6 сен 2024

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Комментарии : 59   
@movieguy1985
@movieguy1985 Год назад
Hilarious that a burger shop is known for better coffee than Timmies now.
@ricardo9013
@ricardo9013 Год назад
Yea i wont get into that debate however i will say as an avid Timmies drinker i've been going to Mcdonalds much more for coffee as their lines are quicker. They seem to be more equipped to handle rushes of people buying food.
@grahammcfadyenhill9555
@grahammcfadyenhill9555 Год назад
Yep. McDonald's coffee is higher rated, by more than one survey, and by a significant margin.
@ken500001
@ken500001 5 месяцев назад
Thats because tims sold there original coffee to Mcdonalds and there new coffee is crap
@chuck7024
@chuck7024 2 года назад
Tim Hortons hasn't had any good food for 10 years. Prices have gone up two-fold though. Weird how it doesn't have to get better to cost more...
@christophercolumbus8944
@christophercolumbus8944 Год назад
it was bought by wendy's in 1990 ? so it's an american problem
@highmedic2351
@highmedic2351 Год назад
The food is still good I find.
@joeysollazzo6025
@joeysollazzo6025 7 месяцев назад
No, it was bought by burger King in 2014
@jogo2462
@jogo2462 3 года назад
The service sucks. And the coffee is not the same anymore
@somerandomaccount1798
@somerandomaccount1798 2 года назад
If there is any decline in sales it’s because they got rid of the jelly filled timbits. Those were the best things at Timmy’s
@Atmlifestyle
@Atmlifestyle 2 года назад
NOWAY???
@schwag
@schwag 2 года назад
?? They haven’t. I’ve thought about it and i came up with this reason. If they had all the donuts in every single restaurant, most of the other restaurants won’t have as much business. Thus, they have specific restaurants to have the now “special” timbits/donuts so they make more money while making more salees.
@CactusPlant818
@CactusPlant818 8 месяцев назад
The raspberry filled powder donuts and Tim bits were sooo good!!
@YaanAden
@YaanAden Год назад
burger king runied the brand
@mck1343
@mck1343 11 месяцев назад
Service and employee quality are at an all time low. Just do a robotic kitchen like white castle at this point.
@danielyoung6630
@danielyoung6630 Год назад
QUALITY GONE. REMEMBER ITS ABOUT FAMILY! RAY CROC NEEDS TO COME BACK FROM DEAD AND REWORK TIMS!
@VAPOURIZE100
@VAPOURIZE100 Год назад
It kinda go problematic once they shifted coffee vendors and the old vendor went to MCD.. and not to mention MCD lines are faster through the drive thurs.. not to say I despise Tim's.. they just dont do anything special for Canada anymore global locations look 100x better than what we get in Canada not to mention staff is overly south asian w thick accents they never make it a pleasant memorable experience unlike at starbucks.. I'm not sure as to why Dunkin donuts hasn't moved into Canada yet they could definitely give people something new to try
@augustineg1497
@augustineg1497 11 месяцев назад
Why would any company want to move to Canada. This country is anti capitalism. Everything moves slow asf
@quincee3376
@quincee3376 9 месяцев назад
So many answers. They definitely took their customers for granted.
@rexation1017
@rexation1017 2 дня назад
I think it will take a generation for Tim Hortons to completely disappear. Right now it's all the people going there for nostalgia despite the quality dropping, but kids today don't go there and as they grow up Tim Hortons is going to just get abandoned
@poe-
@poe- 3 года назад
Price is the biggest problem.
@grahammcfadyenhill9555
@grahammcfadyenhill9555 Год назад
2 years later and only 40 comments? How can that be? I have a few thoughts. Imagine a doughnut and coffee shop that brings in frozen doughnuts. Freshly thawed out before sale. The coffee is promoted as being (relatively) freshly made. It still tastes well-stewed, and I blame the equipment and the staff. I have seen staffers erasing the time info on pots and rewriting a later time. So the 20 minutes or less pot time limit is a fiction. The sandwiches are pathetic. There are no cooks at Tim's locations, just microwave operators. There are some clever ways to use a commercial microwave appliance to reheat food relatively successfully. Alternately, throw a few poorly trained and wildly inexperienced teens into the mix and you find horror shows. The cute cardboard packs are supposed to be for the benefit of shipping and storage. If you don't open the pack before you nuke it, the steam generated guarantees soggy, completely tasteless and sometimes ghastly results. Many of the entree packs sold at Tim's are precooked, then reheated. So you want a lovely twice-cooked egg breakfast sandwich? You will get a white and yellow hockey puck instead. The best things I found at Tim's were the iced cinnamon buns...recently discontinued...and during warm weather, an iced cap. In my home town of Sooke, BC, the buns are gone and the ice cap machine has been broken for about six months so far in 2023. You can get a watery iced cap, but who would actually want that? So that final comment reflects the sheer incompetence of Tim's management. I you let monkeys run your coffee shop, expect to have some monkey poop flying around.
@jamesmatthewneeland5707
@jamesmatthewneeland5707 7 месяцев назад
They did not leave the U.S. in its entirety. In my home, the State of Connecticut, the six outlets they opened all folded within two years. Their product is trite and lackluster; nothing special at all. Because Canada is a much smaller and much less competitive market than the U.S., a chain like Tim Horton's can do well, because, frankly, it's all they have (beyond the usual American fast-food/quick-service chains.)
@poe-
@poe- 3 года назад
Coffee is not the same.
@theUkrainium
@theUkrainium Год назад
Also, their coffee recipe was purchased by McDonald's, so now the tims coffee of a decade ago is now at McDonalds. So when i want the double double i remember, i go to Mickey D's
@brentvalentine
@brentvalentine Месяц назад
I believe the downfall started when a non-canadian conglomerate bought out the company. As stated, the smaller inferior doughnuts make for poor customer satisfaction. The switch from actual roll up the rim to an app was the last straw for me, I don't boycott them but they don't get the same amount of business from me and many people I know.
@margaretoleary9459
@margaretoleary9459 11 месяцев назад
I liked the depth of this video. It was a few minutes longer than others I have seen
@Chris-qg9rz
@Chris-qg9rz Год назад
remember when mochas had real whipped cream
@sonia68ish
@sonia68ish Месяц назад
Hiring international students as what went wrong they can’t even put a cup of coffee together
@TrInc-sh3kn
@TrInc-sh3kn 2 года назад
Because they aren't Canadian anymore...A Brazilian company owns them.....How Canadian Eh!
@YaanAden
@YaanAden Год назад
idiot no
@tml184
@tml184 Год назад
Tim Hortons coffee is dishwater now. Dark roast my ass. The donuts are frozen garbage and not many varieties that they had years ago. The sandwiches and soup? Gross.
@rickyboy1947
@rickyboy1947 7 месяцев назад
Tim Horton's has the best coffee anywhere.....nobody else comes close
@dosbootman
@dosbootman Год назад
The premade freeze dried donuts suck ass. The regional store made donuts were the best.
@cman86s
@cman86s Год назад
If Tim Hortons expanded to Australia, they would do really well!
@ricardo9013
@ricardo9013 Год назад
Maybe.. There menu is so big at this point they don't know what they are anymore. It's not uncommon to wait 30 minutes for a cup of coffee because they are serving chicken chipotle at 8am. I have visited Tim Hortons everyday for 2 decades and they have changed alot. In my opinion they were much better in the past
@jamoutcentral
@jamoutcentral 2 года назад
Either brush up on your reading skills, or memorize the material before hand so you don’t have to read it while recording.
@gizzyguzzi
@gizzyguzzi 3 года назад
The coffee always sucked. I just figured Canadians just don't like coffee.
@YaanAden
@YaanAden Год назад
shut up
@bshaun2
@bshaun2 2 года назад
We have lines to the door from when we open until we close every single day. I assume this video was funded by Starbucks or 2nd cup
@AlCatSplat
@AlCatSplat 2 года назад
Doesn't change the fact that their coffee tastes like ass.
@grahammcfadyenhill9555
@grahammcfadyenhill9555 Год назад
In Sooke the Tim's staff are like that poor old Maytag repairman...very, very lonely.
@trevorwalsh9443
@trevorwalsh9443 10 месяцев назад
Lies their not on a Decline.
@m.ghaoui5777
@m.ghaoui5777 2 года назад
All the food there is bad. Very fat not meeting the standard. Beverage are all sucre. Only we can have black coffee
@mrwang420
@mrwang420 3 года назад
They listened to to many complainers. Thats what.
@jamesmatthew899
@jamesmatthew899 3 года назад
@Cole McGuire (STUDENT) fr why no one sees this
@derick3482
@derick3482 2 года назад
the muffins are atrocious
@mrwang420
@mrwang420 3 года назад
Like who honestly so stupid they dont know the hot coffe they ordered is hot then burns themselves. *face palm*
@daniyalkhizar
@daniyalkhizar 2 года назад
Tim Hortons coffee is really bitter, even if I added lots of cream and sugar Mc Donald’s coffee is better tasting and cheaper
@karandeosingh2356
@karandeosingh2356 11 месяцев назад
McDonald's coffee is watered down crap.
@grandmastermario3695
@grandmastermario3695 3 года назад
Starbucks is for rich people though there coffee is twice as much as it is at Timmy's and I don't like star buck coffee I find it bitter and anyway Tim's is more acceptable because it's everywhere if Tim's went there probably be no place I would go for coffee oh well just drink coffee at home it's cheaper anyways
@gizzyguzzi
@gizzyguzzi 3 года назад
Dude. Buy a comma!
@jamoutcentral
@jamoutcentral 2 года назад
If your going to read facts, maybe learn to read or brush up on the material first
@jonc2914
@jonc2914 11 месяцев назад
Decline??? it was never good haha
@theUkrainium
@theUkrainium Год назад
Just try and check your timcard balance on their garbage website.
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