The Do's and Don'ts of Flying Frontier Airlines 

Just flew frontier for the first time in decades. No more. I paid over $800 to fly roundtrip between DCA and DEN. The ticket price fell almost $100 the day before my flight, and somehow more seats were open than when I booked 2 weeks prior. No low fare guarantees. The crew in DCA was very strict about personal item size, whereas Denver was not. Gate agent pulled 15 people out of line charging $99 because the bags fit but didn’t slide in. This literally caused a riot as we were boarding. There were empty seats in the exit row behind me. When everyone was boarded I asked to move behind out of my full row, and was told yes for $35. Literally 4 mins later to balance the weight on the plane, attendants asked for people in the back to move up front, where 2 people charged the very aisle seats I asked to move to. I asked the flight attendant why she let them move but told me no, asking if they were being charged and she snapped at me. Rude crew altogether. Seats don’t recline and are uncomfortable for long flights. Want water? You get a Dixie cup of it. Have a question about your reservation? Pay $40 to speak with a ticketing agent. No mas!

I can’t express how helpful this was. Thank you.

Aaagghhhh!! So good I watched this video. Was well on my way to getting pulled outta line this evening & flying 6 hrs w/ a bad attitude. Thanks pal.

Thank you for making this video …its very helpful.

I took a midsized backpack to a Frontier flight, which fits perfectly in the sizer and it fell right in, and didn't get charged a fee for it. I flew for the first on my trip to Vegas. The seats are super firm however, I personally found them comfy. The stretch seats are very comfortable. I had a very pleasant experience. I might even use Frontier Airlines for work travel.

I agree with shopping online for an underseat bag. All the carry-ons in the stores are too big for under the seat. I got one in the suitcase style with pull out handle and wheels so it's convenient in the airport. Just big enough for a short / casual trip.

They are being sued $100M class action suit because they made the personal item container in the boarding gate smaller than the one located in the check in area 😂😂😂 I feel like they should've sued for $1Billion maybe it'll go down to half billion.

Had bag that would slide into bin size-but brought big purse! Panicked til frequent Flyer said put it on like a backpack then sling your sweater over shoulders (over top of it) and tie around neck. She then distracted checkin as I flashed my tkt and I was able to get past - owe her a bunch!

Flying Frontier later this week. I bit the bullet and bought the carry on baggage option!

The first three row seats also give you 5-7inches of leg room. So if your taller its worth the upgrade. It works out to be about a similar size seat to a premium economy on like Delta.

Thanks for this detailed video to help me understand why I would never use these airlines. Also, a lot of times if you know how to book just right for a particular destination you can find that competitor non ultra low cost airlines will charge comparable if not equal fares. Sometimes an extra $50 is worth 99% less stress and 2 inches of legroom

This is why I sprung for a bit more expensive ticket on Alaska! Had an issue trying to pay on the mobile app with my credit card. Called customer service, picked up in less than 30 seconds by a very nice lady in the US , very helpful, got my ticket purchased in about 5 minutes, and no $15 charge for customer service apparently wasn’t my fault ! Gotta love Alaska plus allowed a free large! Carryon!

Do: not fly Frontier Don't: fly Frontier

Amazing content thank you

Fun fact: Frontier intentionally designed their seats to inflict the maximum possible damage on the human skeletal system; their engineering department is co-headed by an ex-army surgeon and a former prison warden.

I got Take off Luggage we used it on Spirit and it was no problem just have to be careful not to over stuff it!

I fly round trip from St Louis To Las Vegas. My experience has been you can do I slight push to make it fit in the sizer for a personal Item, but if it looks like you are pushing down with all your mite they will charge you.

Thank you!

My daughter and I flew on Frontier the first part of February, and our personal bags fit, but my poor daughter layered all her clothes so her bag would fit 😂. I layered mine until I got to the airport and realized I had so e wiggle room and I took off the layered clothing and put it in my backpack😁 While we were still on our trip I started googling luggage that would fit in the personal bag sizer and I found take off luggage. The smaller 2.0 bag will fit in the sizer, I think the larger one is iffy, but I'm going to get my daughter and me both one before we fly again.

Thanks for the Info... still Southwest for me :)

If you’re traveling back to the US and have a DutyFree. Beware, the outgoing country will wave the bag fee but if you have a layover the second stop will change you baggage fees

Thanks brother

Little correction. Frontier’s Stretch Seats are in the first 3 rows plus exit rows and unlike their regular economy seats the Stretch Seats both recline and have better seatback tray tables.

Another thing I've learned is, dont show up more than 3 hours before your flight if you have a checked bag; you wont be able to check it in. Then when you pay to have the bag as a carry on that you already checked in so you can go through security, getting the unused checked bag fee refunded will be like pulling teeth.

Looking to book "Upfront Plus" for extra leg room and block middle seat.... just wondering if there are windows? probably silly question sorry. Havent flown in 18 years and I want to be comfortable and anxious rather than uncomfortable and anxious...

Do you recommend paying for zone upgrade ?

Just flew Frontier from Tampa to Cincinnati RT this past week. Leaving Tampa nobody checked anything. Coming back From Cincinnati they were only asking the people with bags that "looked too big" to put it in and check. They caught 2 that had to pay the $100 before I boarded. So it seems the checking is highly dependent on what city you are flying out of and the agent.

I don't usually mind Frontier. They have a very generous Military baggage allowance, so that paired with a bunch of nonstops out of my hometown (ATL) I usually have good luck with them. My only issue with them is they tend to be delayed more than other airlines (Delta and Spirit)

they good price for flight . charger extra for everything. paid little bit more for southwest .they crazy for flight.

So our personal bags free to take on plane

Do pay attention to exactly how long your layover is. I found a round-trip between PDX and BNA for $248 plus luggage. This was pre-pandemic price, but last week. The catch was a 17-hour layover at the airport in Vegas. 😂 No way😊 $100 bucks more got me a 3 hour layover in DEN

Spirit I got both my seats for $15 round trip

That’s why I fly Southwest.

You forgot to mention if you want to save more money BUY YOUR TICKET AT THE AIRPORT! This works for Frontier & Spirit. I’m going to Dominican Republic & checked a bag the ticket ended up being $180… i tried to buy it online and it cost me 250-280 dollars!

Flew them for the first time yesterday. Never Again!!

Do you know if a GoRuck GR1 21L bag will fit as a personal item?

I fly for just the layover. No personal item. No carry-on. No checked bag. Just fly to the layover and enjoy an event or a meal at a nice restaurant.

Just flew Frontier from TPA to LAS with a multi-day layover in Denver (saw friends, etc.). Price differential b/t Frontier and SW, United, etc. was HUGE. I'm torn about Frontier - Pluses - great app - easy to navigate; flights departed and arrived on-time and safety, paid for exit rows - lots of leg room ; NEGATIVES - no service inflight - none not even water; back-breaking seats. It was worth it to us because of the huge price differential but if prices were similar, I'd take SW, United, etc.

Great for active military. Free checked and carry-on bags and bring your own snacks drinks from the USO.

I abandoned my flight to SFO from the Charlotte airport after experiencing the tip of the Iceberg in line at the Charlotte airport. It seems you cant just walk up to the KIosk and check in with a a conformation code, you know, like EVERY other airline. They want to you to use your app. My phone is full and cant take any more apps. Never flying Frontier again, or Spirit. There was a fee to see the gate agent, I found out, and fees for bags, which I expected. Then they said I owed fees for selecting seats, i dont recall selecting seats, but they wanted to charge anyway. I see emails now a few days before the unplanned flights now, where they are slashing prices. Gee I wonder why? Do you think their planes arent filling up anymore cause people are mostly now wise to their devious behavior?

Wait so we have to pay for carry on? Or only if carry on is oversized?

I understand that the "personal item" needs to be no larger than 14” X 18” X 8” , but can I bring a small purse in addition to this? From what I'm reading, I don't think I can. Basically everything needs to fit in 14 X 18 X 4" unless I want to pay for a larger carry on?

I honestly think I’m going wear as much as I so my personal bag fits

I’m just trying to figure out how the employees get commission when you don’t even have to identify who pulled you out of line to pay for your bag. It can be 2 to 3 gate agents at the gate pulling people out of the lines checking their bags, so please tell me how frontier determines who gets commission. Because when I pay for that bag, they don’t ask me who pulled you out of line. Now, if you’re saying, it all goes into a pool and all the employees share it equally then maybe

Hi Jack how are you

The do: Fly another airline. The don’t: Fly Frontier

If You dnt pay to select a seat; will they automatically assign you a seat free of charge?

Thank you for the information. I was thinking of traveling with Frontier here recently but this all sounds so convoluted. I think the best tip would be to just NOT fly with Frontier at all. I heard of too many bad experiences.

Never ever have issues on United.

I purchased an under seat bag for frontier flight to Buffalo, crossing into Canada. The bag was perfect. Surprisingly no one asked me about it when I went up. But the agent when I came back or should I say when I was in Buffalo, decided to see if my bag would fit. I just smiled at him hovered it over the bin and let it go. There was nothing he can do cuz it's slid right in. Now I will pay for extras on an airline, but it's usually the seat. Not some personal carry-on.

Honestly. I would rather just pay the extra money and fly AA and not have to go through all this nonsense. I don't mind jumping through hoops but if I can't even figure out what the hoops are, I'm out. I'd rather just be able to walk on the plane and not have to worry about the Gate Agent Nazis. Not to mention the crazy impossible to follow websites. No thanks.

commission to catch oversized bags? $100 fee?!?!! I cannot.

The only don't you need is: don't fly frontier. The will change you for all luggage, even the emotional damage they create.

Frontier has the most uncomfortable seats I’ve ever encountered. Plus I was bracing for spikes to shoot out from the seats. Horrible. Only fly frontier if you have no other options

Do fly sw instead.

My flight was delayed 15 hours and I missed a full day of my trip and all I got was a $70 voucher for my next flight. Never again.

Yoda: "Size matters not" Frontier Airlines:

Soon it will be the “ Last Frontier”

so if it fits there is no fee?

Have flow Frontier 3x and each time was progressively worse. I have never once gotten the flights as I booked them. Every time my flight time was switched without my permission, endless delayed flights, and incredibly understaffed ticket counters. The last time they switched my direct flight to one with a stop over. Didn’t like it, but I went with it. Then that flight ended up delayed causing me to miss my connecting flight and stranding me in the Las Vegas airport with my grandson for 24 hrs without our luggage. I paid $700 to take a Delta red-eye just to get us home. Horrible! I had to get a couple of hours sleep then go back to the airport to find my luggage. NEVER AGAIN! If you value your sanity, you won’t fly Frontier.

Top 3 tip. 1 Don't fly frontier 2 Don't fly frontier 3 Don't fly frontier

Isn't it just the... don't fly Frontier?

Please do not fly Frontier Airlines had a flight from Detroit to layover in Denver and finally to Las Vegas. But first the flight was late getting to Detroit which was late getting us to Denver which gave us 10 minutes to go to baggage claim get our bag and check it in to go to Vegas. So we go to check in and we're too (late) so we go to the agent and rebook. And the agent saying that it's going to be $200 to rebook she had no sympathy like we being (late) it was our fault so we had to sit in the Denver Airport for 7 hours waiting for this next flight to Las vegas. Oh yeah they switch the boarding Gates from where your ticket says at the last minute every time we was about to board Fly Frontier if you wanna

This is possibly the worst airline . They have baggage nazis . I’m older and was freaking out with my backpack . Did not have extra money available . I held it with my left hand and the boarding agent was on my right . Got through - never fly this airline again

I wonder that the ceo of frontier hasn’t been shot yet by a random passenger

Don't expect shit if you fly on Frontier no matter what the cancellation reason is.

Airlines need a reboot... I'd rather pay a little bit more for better service. You'll never catch me on Frontier or Spirit..

Something he dint mention, Frontier customer service is beyond garbage and everything is by chat, no phone customer service number, I flown Frontier multiple times and is definitely NOT worth it.

I never paid for a carryon and personal bad But I go first class and only fly American

Do: expect to be nickeled and dimed and every turn. Don't: expect to enjoy your flight.

"Don't" fly Frontier

I don't blame Frontier from doing this, you don't get anything for free so you get what you pay for

From what I’ve seen there is only one big Don’t… DON’T fly with Frontier. That’s it. Video could have been a lot shorter. 😉

I smell a government bail out

Friends don't let friends fly Frontier.

Class action lawsuit in the making!

Just Don’t fly Frontier period.

how about DON'T fly them at ALL

Just do not fly Frontier and save yourself a ton of aggravation.

No Dos Just DON’T. Unless you like cellulitis!

Best do: Look for another airline....... Best Don't: Don't book on Frontier.

I flew Frontier to Denver in October and I hated it!!! It was aggravation upon aggravation. I thought that I was doing the right thing by booking 1 month in advance. I originally booked a flight for Thursday Oct. 6 at 2 pm . 5 times the departure time was changed.I am a dialysis patient and this forced me to re-schedule my treatment day and time. The flight ultimately left at 5:45 am. Because you must be at the airport 2 hours ahead of time, I had no opportunity to eat breakfast and if I had brought food with me, security doesn't permit it past the checkpoint. On the plane, the only thing they offered was brownie M& M's and coffee. I realize this is a low cost carrier but really? You can't serve bagels and cream cheese , muffins or breakfast sandwiches on these early morning flights? The seats were cramped and uncomfortable. There is more leg room on the mass transit system in Philly. The flight attendants were friendly and even allowed me to pose with them for a picture. I could tell that they were trying to make the most of a bad situation. I'm a former restaurant manager, so I know how it feels to keep the customer happy, knowing that the higher-ups in the company are being stingy and unreasonable. I don't blame the crew but the airline. It's sad but I remember the " original" Frontier and it was classy and sophisticated. Many of us were devastated when it disappeared into Continental during the merger mania years. Next time, I'll fly United, Southwest, or take the train. I love Amtrak: you have a choice of booking a general seat or a private state-room, food is plentiful and you can eat at whatever time you like, and the scenery is beautiful. I flew this last time because I needed to get there and back within days, but next time, I'll plan far enough in advance, so I don't have the annoyances. Flying used to be fun and exciting; not anymore.😢

Just DON'T.

So basically they are ripping people off and need to be sued and ass kicked

Scam Air Express

Can i get away with a duffle bag thats 18 and a half 10 x 14

Wrong title! It should have been "1 Don't of Flying Frontier Airlines". - DON'T FLY WITH THEM!

Do : know how to play their ridiculous size game! Don’t: expect to be treated humanely!

Do: DO NOT FLY FRONTIER Don't: FLY EVER WITH FRONTIER AIRLINES

Don’t fly frontier

In other words….you’re gonna get your balls broken. Might even have to pay for something that DOES fit. It’s all in the examiner perception, and let me guess…the supervisor is useless so you can’t get any help from that guy either.

First

Number 1 should be: Din't fly Frontier.

I think it's funny how many women complain because they have to put their purse in their personal Item bag.

There is only one don't..........don't fly frontier.

Tip, dont fly frontier

Don't fly Frontier.

JUST fly a better airline

DON’T FLY FRONTIER!

I'll give y'all some simpler advice - just don't.