HOLD UP! Why are ppl stepping outta the shower with wet feet? I was taught to dry off before getting out of the shower. Seems to me that this product is for inconsiderate ppl who don't think of the person getting outta the shower after them.
@@Sebastian-pm6hj You can, but a lot of works. Basically, you dry your feet as you lift your feet from the shower and before stepping onto the mat. Think how you wear socks when you are standing.
We are so sorry to hear that! We will replace it right away. Our customer service team will reach out within 24 hours or you can reach us at info@doraihome.com to start the replacement process.