The Dreaded Drive Through Queue! 

Some people are absolutely unhinged and shouldn't be allowed to drive, imagine being so worked up and pathetic about something as insignificant as a drive thru at McDonalds. Unreal.

Guy must be on his 50s but still has the mindset of a toddler. I'm glad he got humbled in court. This is also why I think drive throughs are dangerous, in the sence that if you encounter an violent idiot, you've got no escape opportunities..

Could you imagine getting so angry at something so insignificant?

I can't be the only one that thinks any aggressive tendencies whilst in control of a vehicle should cost you your licence. And I don't mean a ban, I mean revoke the whole thing and make them start again like they are 17. That man got out to have a go at someone, clearly no stranger to throwing himself about, then used his 3 tonne van as a weapon just to prove a pathetic point. Driving is all about the right attitude all the time and clearly this man has the wrong one and is therefore dangerous.

Perfect advertisement for front and rear dash cams. You never know when something like this will happen!

1:36 The van drivers steering to the right is already telling a story. i wouldn't be heading into that space. No lights tells another story, They don't give a toss.

What a knob. Glad he went to court and got fined etc. 👍👍

Why does he think McDonalds splits out to let two drivers order at once if they're meant to then go back to their original ordering, rather than just having one ordering point? Just a total bully.

I know the price of McDonalds has gone up a bit over the last few years. But imagine going there and having to pay £300 😅

If you get that angry at a McDonald's drive through I genuinely think you shouldn't be allowed to drive. A hazard to everyone around him...

Good on the cammer for taking it all the way to court. Shame that this seems to be the mindset of most van drivers these days.

I used to work at a McDonald's and can confirm that whoever completes their order first should in theory be the next in line in terms of car order. That being said, the system normally takes a picture of the driver as well, so that the staff can choose the correct order if the cars haven't merged in the same way. With the above in mind, I think I would have held back here and let the van driver skip ahead. To me, they'd already closed that space down and was giving the impression that they were going to push forwards with no thought of anyone else. I've no argument for the way he dealt with the cammer afterwards, but I don't think it was worth getting into that situation in the first place. Glad to see he saw his day in court though.

In a drive-thru with multiple lanes the employees at the window usually have a picture of the vehicle to go with the order so you can't ruin things by going in the wrong order. However, the most sensible order to proceed is obviously the order in which you finished ordering, not the order in which you arrived like the van driver seems to be arguing

In my opinion he still got away with it to some degree. £311 fine for criminal damage, littering and aggressive behavior in public. Conditional discharge is what you call a slap on the wrist, don't do it again sir. I'm not saying he should be locked up but how you can use your vehicle in an aggressive manner and not receive some points on your licence.

Looks like he's in a Mc Flurry

I'm so glad he got charged. And as you said, even though the damage were light, you can't let them get away with that behavior, because if they're not "punished", they will do way worse in the long run.

Personally I would have let the van in, although he had finished his order after, the Mcdonalds systems doesn't require you collect in the same order. Van drive was obviously being aggressive with their positioning, it's not worth the hassle in the end.

I 100% would have waited. The left lane van driver has put themselves in a forward position to clearly indicate their intent, and there is nothing to be gained by trying to outdo them at this point.

They are not stupid, they just have cameras to see which vechicle has which order 😅

And this is another reason why I park up and go in to order

White van man at work. Stay clear.

I would have just waited, id rather a car thats not dented to heck than a faster meal. i also am pretty sure that they use anpr systems or ther eyeballs so you get the correct order. at 2:01 is when i would just have let them go.

The Drive though should have refused to serve that van driver on the grounds that their behaviour was unacceptable. Also littering. Intimidation of other customers.

Wish I was as mature as your viewer can’t say I would have handled it this well. Good job on him.

White van man is one of those so called polite British queuers I often see in lane 1 when two lanes merge 2 miles ahead.

I would wait to be honest

I'm in disbelief watching this. Our cammer had already pulled forward whilst the van driver was still ordering. What on earth made the van driver think it was acceptable to then try and get ahead of the cammer after all that? Having said that, as the cammer, I'd have likely waited, given how we can see how sharply to the right the vans wheels were pointing and how they appeared to be determined to get ahead by pulling forward. Still, totally unreasonable and unacceptable behaviour from the van driver, including the throwing of objects as well as hitting the cam car, both with his van as well as bodily. All this over something as trivial as a drive through meal.

“there’s no point arguing” “oh you’re one of them” as if he let cam driver speak anyway 😂

More evidence that antisocial personality disorders surface readily in many people when they get behind a steering wheel. Very generous of you to describe the establishent as a "restaurant" 🤣

hahha. Similar thing happened to me. I ended by saying "I bought my car for £100, how much did your brand new Range Rover Evoke cost?". They backed up and let me take my place.

I think the argument of "I completed my order first" is meaningless as other commenters have already stated. They will usually confirm your order at the next window or they will have some system that will inform them of which order was yours. I tend to take the approach you've always taught us, Ashely. Priority is given, not taken. In these situations I will do as the DCer did and show my intention of taking point, but if the other driver wants to be in front then I'll let them go; very much either an "after you" or "if you insist, thank you" type situation for me tbh. I also like to think by letting them go in front I'm more likely to get a hotter/fresher serve of chips :P Obviously at the end of the day the van driver is a knob and deserves what he got in the end, but we must always think about how we could have made the situation better.

Proof that fast food isn’t good for you! Seriously, top marks to the cammer for posting this, and for remaining so calm in the face of such ridiculous behaviour. I believe that driving is a privilege, not a right, and anyone with the mindset of the van driver should lose that privilege until they can demonstrate a more reasonable mindset.

I would personally have given away as soon as the van positioned forwards. The drive-through is perfectly capable of working out who has ordered what via the vehicle. no amount of time saving up the queue was worth damage to your vehicle or having to chase it through insurance and court. Just back off let the idiot go about there day.

The van driver being an arse aside. That is a diabolical order A mc plant with a bottle of water and a veggie wrap Maybe he was enraged by the order?

I would absolutely held back. I learned so much from your videos Ash, and one of the most important lessons for me is, *nothing* is worth damaging my car or myself & my passengers for, especially not to get one car ahead. So if I see that someone is this pushy, I would immediately submit and let them go on their merry way. I don't care. I prefer to wait 10 seconds more than to have the hassle of damaging my car, damaging my emotional state, my finances and losing time going to court. Just not worth it for anything, but especially not on a muppet like this guy.

At the first window, pay for the van driver's order as well as your own, and then collect both orders from the second window and drive away (very fast)...

Reminds me of a situation a couple of years ago and McDonalds where we finished ordering first but the vehicle next to us wanted to go first. Not an issue with me as they can change the order of food at the payment window…except… The driver in front was on the phone and didn’t oay any attention to what was going on and paid for my order by mistake. I reordered and paid. The car in front collected their food and went off out the car park and queued to exit only to perform a u-turn and head back, presumably because they had a chicken nugget happy meal instead of a big mac meal. All the impatience to go first and ended up being delayed

It's a simple merge in turn system. It's not necessarily who's order came through first cos they take down your reg sometimes or even confirm the order is correct before payment is taken.

They have ANPR, and they also confirm your order at the payment window.

I actually recall Ashley making a video some time ago about drive through etiquette, with one of his pupils. That video went very smoothly.

"Oh you're one of them?" he says. One of... what? You're the one getting petty over a drive-through McDonalds pal 🤣

Advice for anyone in a similar situation, let the other vehicle go While the staff expect the payments and collection to be in order of who finished first, the tills are really good at moving orders around so if the driver in front goes first they can bump their order up which changes the collection position as well. A similar process is used for when you get parked up waiting for an order 👍 Gald your viewer stayed calm and reported this. Completely unacceptable behaviour by the other driver

Whenever you are in a queue like that, you are captive to whatever psycho is around you. Sadly, the psycho:normal ratio is increasing. I say this reluctantly, but I think that kind of person is attracted to drive-throughs. Best bet if you encounter one is to let them get on with their sad, little life.

The 'white van' probably belonged to a company, so the driver wasn't concerned about causing damage! A DPD delivery driver recently damaged a neighbours fence and got away with it. Unfortunately, a neighbour refused to come forward, even though they'd witnessed it and noted the registration.

You just know he closes the gap when people try to merge in turn correctly

This is my local maccies in Brighton marina, there is always trouble at this drive through people are morons so impatient

You can tell as soon as the van pulled forward the way he did it could escalate. I’d of just waited, there’s nothing to be gained from getting to the window first as the speaker post literally takes a photo when the order starts to be taken so that you can be identified at the payment window and don’t pay for the wrong order.

Surely the merge in turn rule applies, that’s what I would do🤔but common sense & curtesy should apply 🏁

Some "grown-ups" behave worse than toddlers driving their plastic cars in a sandbox.

I would have held back and let the van go first, no matter who finished their order first.. the way that van was positioned tells me he was expecting to follow the van in front.. maybe i'm too cautious but my I don't want a damaged car.!

what about the penalty charge for all the littering?

Result; If you re going to act foolish, you are going to charged with being foolish 🤑. Great video and outcome ❤

I very rarely go to a fast food restaurant but when I do, I park-up, get out and walk in, place my order, and walk back out. Pretty much faster that the long queues at the drive up lane.

That will never happen to me, I leave McDonald's to children , and people who like scoffing shite.

Am I alone in avoiding Drive Thru queues like the plague? Just park up and walk into the shop!

Wow, how calm was that car driver? Amazing restraint to hold back in the heat of the moment and wait for his day in court. I'm lovin' it.

Once he’s established behind me and blocked in himself, I’d sit there, call the police and just wait. Criminal damage, littering, what else can we have him done for?

It’s on a camera system. There’s a camera next to the screen on the COD box which takes a snapshot of the driver and stores your order against it. When you get round to the window, the cashier on booth 1 selects the appropriate picture, verifies it’s the correct order and that’s how it works so it doesn’t matter which vehicle appears first

I think I would have waited too. In the end, it would have been the van driver's role to have told the next window the order which they had and he could have gone on with his day thinking he was Mr Big Balls for getting ahead of a car

Personally it's happened to me this only when I saw the vehicle to my left clearly expected to be 1st even though I'd placed my order 1st, I just waved them through and spent 1 extra minute waiting for my food. It saved what just happened there at McD's.. I say right or wrong don't let ego dictate. Look for a solution. Makes your life easier 🤷‍♂️

I absolutely cannot believe that both drivers didn’t expect to be in the same place at the same time IN A FAST FOOD DRIVE THRU. So for me, it’s a definite wait and submit.

Former McDonalds Window 1 Expert here, the till in the window does show the orders in order of which order began first (when the first button was pressed on the till). The speaker boxes also have a stealthy camera in that takes a picture when the first button is pressed on the till to help Window 1 work out whose order is whose. I'd agree that if you finish ordering first then you would naturally be next in the queue but I doubt the van driver was waiting so long because of it being a big order, but more likely was waiting for the person to answer and take his order. Ultimately, it doesn't matter and isn't worth damaging your car as when you get to the collection window if your order isn't ready but the vehicle behind's is, you'll be asked to park up and wait anyway. I'd guess the van driver was simply frustrated as the queue was taking a long time. I like to think I'm nice and calm behind the wheel but when I was recently stuck in a Drive thru for 30 minutes on the way to pick up someone from an airport - I felt myself beginning to see red.

That should be a driving ban in my opinion.

Happy with the outcome.

6 month conditional discharge. Why even bother?

Had similar at a drive through near me. Late night and the driver and passenger were doing balloons, even in front of the staff/CCTV at McDonalds and got aggressive when challenged. Called 999 to report an impaired driver, large police station about 250m away, told the police where they were and told them where they were parked off site to eat. And I parked up to observe the fun, of course no cops turned up and 15mins later they just drove off.

People that use vehicles in this manner should be banned

Impatience. Most , infact I'm pretty sure most macfonsls have spaces designated for order collection in times when busy.. of I think someone is going to get the hump about order just let them go first

Can you imagine, had the cammer allowed him to go first, how angry he would he have been when receiving the wrong order?

Why does Britain have so many of these people?

If I were seeing this through the cameras I'd add a littering surcharge to the bill, at the minimum.

Thats the thing with the drivethrough its frustrating when someone else just pulls up and has their order taken before you..but whos served first goes first

"I don't wanna hear it .... Oh, you're one of them" No, Mate, YOU'RE "one of them". Completely disinterested in alternative perspectives to their own.

I would have let the van go, cos I am not impatient and ignorant.

A prime example of someone intentionally using their white van as a weapon. They should have been banned too.

Glad this was dealt with, but it begs the question of why people who often do much more dangerous things on the road often get 'no further actioned' by the police, even when there is clear video evidence and identification of the number plate? The guy here is clearly a career bully, albeit one who doesn't feel comfortable without his 'mate' being right in front of him in the queue. Perhaps he thought he might get lost without a guide?? :)

Lesson: don't go to McDonald's. This lessons has served me well...

All that aggression just a greasy burger and a unhappy meal 😮

Personally I would have held back. Let the van go first, he is obvioulsy a bit of an angry person, so let him get his food and Id have to wait, probably an extra minute or two. Plus, Im not good at arguements, regardless ofwho is to blame, so easier to avoid it.

Fair play I wouldn't have handled that as calm as the car driver

Fast food is bad for health and wallet.

That's an expensive drive through for the van driver!

1:50 van driver should've moved first here, if he was in such a rush.

I totally agree with your final comment. Ultimately if he gets the wrong order, that would be on him. Have fun with your veggie wrap!

The rule is if you get through the order station first then you are in front, it's irrelevant that the van driver got to the order station first.

The van driver didn't want to McMerge in turn 🤣

2:03 When I would have submitted.

No rear park light's on the van in front, and the van behind had no headlights on.

There are too many arrogant idiot drivers about. Best to let them go.

Keep an eye out for those that I call a Starbucks driver, the ones that concentrate on not spilling their drink / foodrather than focussing on driving. They are worse at drive thru places. I have seen some creeping along at idle revs while in gear but still putting sugar in their coffee, those that will be handing out food while chuntering along at 25mph on a dual carriageway and my personal favourite is those that have fully turned around to put / get something from the back seat while either merging onto the road or approaching you from behind while you are stationary at traffic lights One of the many reasons I dislike drive thru as it becomes, along with everything else, rush rush rush. If going inside you can take time to sugar the coffee, you can hand out the food while stationary in the car park, you can put things or get things from the back seat before setting off

The van took up a "I'm going in front of you" position. At this point, the "don't f*ck with a truck" rule applies. Hang back and don't increase risk.

If you're wondering, they take a picture of you when you order. The person taking payment has a screen of pictures, they click the one that matches the car. (This also means like, they can see whats going on in your car so dont do anything questionable. I saw some weird things during my university job at McDonalds)... Normally this will be in the order the orders were taken, but, sometimes the order can be wrong (often there will be 2 order takers on headset, one may forget to click the CASH OUT button so the order may not get sent to the payment taker, hence incorrect order numbers. But its very easily fixed as the person taking payment can just confirm the photo, and everything is fine. It doesnt really matter what order the cars come, you could let 5 cars past and theyd be fine.

What a plank that van driver is, I've always taken it that if you complete your order first you go first and 99% of drivers understand that, but as they saying goes " There is always one"

I agree with the little move to say "I'm next", but in order to be defensive, I would have let the van in as soon as it became clear they were not backing down.

Let's be honest. The biggest tragedy here is the order. A McPlant meal and water. 😅

McDonald's uses an ANPR system so it doesn't matter who finishes the order first, when you get to the payment window and it becomes a single queue everyone is in the correct order.

It'll cost many thousands to sort out two dented doors, a boot, and a rear bumper though. £200 in compensation won't cover that. The punishment is basically a minor slap on the wrist. Unbelievable. And all over a perceived "queue jump". I dread to think what this maniac does in his normal day to day driving if something like this triggers him.

I'd move with the que whilst trying to make eye contact with van driver on the left and judge based on their movement. Since van driver wasn't slowing down I'd have just waited. But I'd hope they don't swap the order over 🤣 I'd be more upset getting the wrong food than losing a place in the que

The worst thing about this is that he ordered a McPlant.

I've had this situation on more than one occasion, as I tend to order on the app and nearly always get through quicker... if they want to go first, I let them get on with it....