I bought this camera about a week ago, and I used it today during my zoom meeting. It tends to freeze up, the camera blacks out and I have to unplug it from my laptop and try to reload it...not fun. I bought it based on the rave reviews on amazon. I've contacted them to report this issue (amazon that is) and they are sending a replacement. Hopefully its just this camera that is glitchy...
Mine ran for hours with no issues. Make sure you have enough USB bandwidth. If you have a bunch of things connected to one USB port, these types of things can happen.
i just received this web cam, and after on with tech support, if you have a lap top with no direct usb port its not compatible, no hub works. so i am sending back to Amazon
Weird. Out of curiosity, what laptop do you have? What is the speed of the USB port and what is attached currently to your USB hub? I'd suspect you've hit USB bandwidth limits. I have Thunderbolt 40Gbps ports and max them out sometimes to where even 1080p 30fps mjpeg webcams won't work.
When you choose the other mic input, Windows or macOS will effectively ignore the webcam microphone. There are ways using OBS to record both mics, but just don't define this as an audio capture source.