I bought a massage chair from a Pharmacy Conference I attended. I liked it so I ended up buying two more. On the 2nd order one of them have been defected since day one. Due to COID-19 we did not put in a complain because the Country was on lockdown. When we complained the service technician came out to fix it, he was not able to. Then he ordered some parts from the company and came back again. He was not able to fix. They happened 4 times. All 4 times the service technician that came from the company was not able to fix it. The massage chair I bought was on clearance and I believe it was defective from day one. I would like a full refund and for the company to take back the massage chair.
Sometimes, even after you connect to your phone, you still need to go into the phone's Bluetooth settings and connect and/or go into the app you're trying to play and connect it to the chair.
