When Ted Decker stepped in as CEO of The Home Depot in 2022, it was the best of times and the worst of times. COVID-19 created a surge in home improvement projects alongside record sales. But this can be a tricky handoff for a CEO trying to make his mark.
In the latest episode of Exceptional Leaders / Exceptional Ideas, Retail analyst Simeon Gutman sits down with Decker to discuss the role of AI in the customer experience, how VR will scale productivity, and the energy the defines the company’s culture. mgstn.ly/3ZFZE5f
24 июл 2024