The Most DISGUSTING Hotel in Tulum (STAY AWAY)

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The Most DISGUSTING Hotel in Tulum (Avoid at all cost) . Ruined Vacation : Avoid Papaya Playa Project in Tulum. We had one of our worst experiences ever at Papaya Playa Project. Watch and see why we say do not stay at this Marriott Bonvoy property @MarriottIntl
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Опубликовано:

10 апр 2024

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Комментарии : 62

@MarvandAnnMarie Месяц назад

Our experience at Marriott Papaya Playa Project was horrible. Would you stay here?

@2b_hopeful Месяц назад

Hope this was reporter to Marriott Corporate Offices.

@MarvandAnnMarie Месяц назад

@@2b_hopeful We did. We reported to them over a week ago. We have exchanged a few emails. Marriott has not refunded us for the unused nights and have not compensated us for our extra costs.

@megandonaldson4635 Месяц назад

First, many folks say "They go to the Marriott" LOL...not knowing it's all about location, for that rustic look; design gone bad. You cannot MOLD, broken smoke dectators. However $400 to $1000 per night 🌙 at the Marriott in Tulum... My expectations imagined would be better.

@MarvandAnnMarie Месяц назад

@@megandonaldson4635 We expected better as well. Horrible experience.

@HowardT1879 Месяц назад

So happy you made this video these hotels need to be exposed. Sorry you guys had to experience.that. The hotel needs to step their game up.

@MarvandAnnMarie Месяц назад

Thanks so much. They need to update and improve.

@the.selahexperience Месяц назад

That’s not rustic. That’s disgusting. Good for you for sharing so others AVOID! @marriott should KNOW better. Shame on them because that is not worth anyone’s hard earned vacation dollars.

@MarvandAnnMarie Месяц назад

Totally agree. They should know and do better.

@gbf211 26 дней назад

Thank you. I've been duped before but in Jamaica. This is more valuable than you know.

@MarvandAnnMarie 26 дней назад

You are welcome.

@williejohnson5787 Месяц назад

Thanks for sharing the warning to not stay at Papaya Playa Marriott

@MarvandAnnMarie Месяц назад

No worries! Papaya Playa is definely a miss.

@sanlob1646 Месяц назад

The hotel is a disaster because the employees are not paid correctly, the owner does not care about the people and treats his staff badly, in high season they did not pay those who worked at the parties. So sorry for the bad experience

@MarvandAnnMarie Месяц назад

Thanks so much. I am not surprised that the ownership and management do not care. Hotel is definitely a disaster. Hope it improves for the employees.

@suzettetaylor661 Месяц назад

That is horrible! Imagine getting stuck there with no options.

@MarvandAnnMarie Месяц назад

Indeed. Luckily, we were able to make alternative arrangements the next day.

@moniquemonica695 Месяц назад

A refund and apology are in order. Sounds like a nightmare 😂😂

@MarvandAnnMarie Месяц назад

It was a nightmare. We contacted Corporate Marriott and have not received a refund for the room and our additional costs.

@MegaJustice Месяц назад

This makes me sad, I had a life changing experience here but that was 10 years ago. I recorded a video that go back and dream. To know that is now a part of Marriott, is even more disappointing.

@MarvandAnnMarie Месяц назад

Hopefully they will renovate the interior of the villas and pool areas soon. Service levels were extremely poor as well. Maybe one day they will return to the experiences of 10 years ago.

@MegaJustice Месяц назад

Thanks for the effort in the video. Saved me money.

@vanessawyndham8791 Месяц назад

For all the $$ Marriott gets out of people for their vacation club properties, they ought to be ASHAMED!!!!

@MarvandAnnMarie Месяц назад

Indeed. Maybe they only think about making more money and not customer experience.

@msgreen3135 Месяц назад

I had a really terrifying experience with Marriot a few years back. I avoid staying at the Marriot because my personal safety is priority while traveling.

@MarvandAnnMarie Месяц назад

Sorry to hear that. I did not expect this type of issue from Marriott. I need to reconsider future stays with them.

@johnh7718 Месяц назад

After what--two years?--of watching your videos, this one was so different! Almost painful to watch. Holy Moly! and a Marriott? the raccoon part, not having to live it--was funny.

@MarvandAnnMarie Месяц назад

This is one of our worst experiences in the last 10+ years. We rarely encounter issues like these. Would not have expected this at a Marriott hotel. We are still waiting for Corporate Marriott to resolve.

@08094denise Месяц назад

Oh no!! That’s awful what happened. I’m so sorry that happened to ya’ll. At least you have a good sense of humor about it. 😊

@MarvandAnnMarie Месяц назад

Horrible experience. Now other travelers know what to expect there.

@sandrathomas6161 Месяц назад

Sorry that happened to you! Marriott is not what they used to be.

@MarvandAnnMarie Месяц назад

Thanks. Definitely downhill for them.

@JamRock_Travelers Месяц назад

Hey my favorite people. Sorry you guys experience that crappy service. Thanks for sharing. This one is a really CATFISH. It’s very surprising for Marriott. They are usually good. I guess they were going for a rustic look but the place look rusty and pop down. 😂😂😂 Uncle Marvin why did you go and disturb the raccoons. 😂😂😂 No more screaming 😂😂😂😂.

@MarvandAnnMarie Месяц назад

Those Raccoons got me😂😂 CATFISH indeed

@donstancil3370 Месяц назад

Good to tell the truth especially where it was not expected

@MarvandAnnMarie Месяц назад

Absolutely. We rarely encounter this and its important to share/

@RJisBack24 Месяц назад

Also, rustic is a lot different from run-down and filthy

@MarvandAnnMarie Месяц назад

True... hotel has seen its best days

@DorFra3 Месяц назад

Thank you for sharing this with us and for the heads up. I’m glad you all were able to find other accommodations quickly. One day you and AnnMarie should become hoteliers. 😉

@MarvandAnnMarie Месяц назад

Thanks. I hope so too! We have seen and experienced alot traveling worldwide.