The Most DISGUSTING Hotel in Tulum (STAY AWAY)

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The Most DISGUSTING Hotel in Tulum (Avoid at all cost) . Ruined Vacation : Avoid Papaya Playa Project in Tulum. We had one of our worst experiences ever at Papaya Playa Project. Watch and see why we say do not stay at this Marriott Bonvoy property ‪@MarriottIntl‬
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Опубликовано:

2 окт 2024

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Комментарии : 74

@MarvandAnnMarie 5 месяцев назад

Our experience at Marriott Papaya Playa Project was horrible. Would you stay here?

@2b_hopeful 5 месяцев назад

Hope this was reporter to Marriott Corporate Offices.

@MarvandAnnMarie 5 месяцев назад

@@2b_hopeful We did. We reported to them over a week ago. We have exchanged a few emails. Marriott has not refunded us for the unused nights and have not compensated us for our extra costs.

@megandonaldson4635 5 месяцев назад

First, many folks say "They go to the Marriott" LOL...not knowing it's all about location, for that rustic look; design gone bad. You cannot MOLD, broken smoke dectators. However $400 to $1000 per night 🌙 at the Marriott in Tulum... My expectations imagined would be better.

@MarvandAnnMarie 5 месяцев назад

@@megandonaldson4635 We expected better as well. Horrible experience.

@JamRock_Travelers 5 месяцев назад

Hey my favorite people. Sorry you guys experience that crappy service. Thanks for sharing. This one is a really CATFISH. It’s very surprising for Marriott. They are usually good. I guess they were going for a rustic look but the place look rusty and pop down. 😂😂😂 Uncle Marvin why did you go and disturb the raccoons. 😂😂😂 No more screaming 😂😂😂😂.

@MarvandAnnMarie 5 месяцев назад

Those Raccoons got me😂😂 CATFISH indeed

@suzettetaylor661 5 месяцев назад

That is horrible! Imagine getting stuck there with no options.

@MarvandAnnMarie 5 месяцев назад

Indeed. Luckily, we were able to make alternative arrangements the next day.

@moniquemonica695 5 месяцев назад

A refund and apology are in order. Sounds like a nightmare 😂😂

@MarvandAnnMarie 5 месяцев назад

It was a nightmare. We contacted Corporate Marriott and have not received a refund for the room and our additional costs.

@RJisBack24 5 месяцев назад

Also, rustic is a lot different from run-down and filthy

@MarvandAnnMarie 5 месяцев назад

True... hotel has seen its best days

@HotelSnob 3 месяца назад

To be honest, the 3 times I’ve stayed in a boutique in Tulum, I’ve left early lol. But, thinking of trying again to burn a free night

@MarvandAnnMarie 3 месяца назад

Burn the free night. Let us know if you fund a gem

@donstancil3370 5 месяцев назад

Good to tell the truth especially where it was not expected

@MarvandAnnMarie 5 месяцев назад

Absolutely. We rarely encounter this and its important to share/

@HowardT1879 5 месяцев назад

So happy you made this video these hotels need to be exposed. Sorry you guys had to experience.that. The hotel needs to step their game up.

@MarvandAnnMarie 5 месяцев назад

Thanks so much. They need to update and improve.

@sandrathomas6161 5 месяцев назад

Sorry that happened to you! Marriott is not what they used to be.

@MarvandAnnMarie 5 месяцев назад

Thanks. Definitely downhill for them.

@williejohnson5787 5 месяцев назад

Thanks for sharing the warning to not stay at Papaya Playa Marriott

@MarvandAnnMarie 5 месяцев назад

No worries! Papaya Playa is definely a miss.

@the.selahexperience 5 месяцев назад

That’s not rustic. That’s disgusting. Good for you for sharing so others AVOID! @marriott should KNOW better. Shame on them because that is not worth anyone’s hard earned vacation dollars.

@MarvandAnnMarie 5 месяцев назад

Totally agree. They should know and do better.

@CuriouslyPattie 2 месяца назад

Oh my gosh, I just booked a stay here in the fall. I’m so scared now!

@MarvandAnnMarie 2 месяца назад

If you decide to go, let us know your experience.

@MegaJustice 5 месяцев назад

This makes me sad, I had a life changing experience here but that was 10 years ago. I recorded a video that go back and dream. To know that is now a part of Marriott, is even more disappointing.

@MarvandAnnMarie 5 месяцев назад

Hopefully they will renovate the interior of the villas and pool areas soon. Service levels were extremely poor as well. Maybe one day they will return to the experiences of 10 years ago.

@MegaJustice 5 месяцев назад

Thanks for the effort in the video. Saved me money.

@HotelSnob 3 месяца назад

You should have gone to secrets second! Always save the best for last 😀

@MarvandAnnMarie 3 месяца назад

True💯. We actually left and went to Conrad Tulum. We enjoyed it as well😍

@HotelSnob 3 месяца назад

Thank you! 🙏🏽

@MarvandAnnMarie 3 месяца назад

You are welcome

@DorFra3 5 месяцев назад

Thank you for sharing this with us and for the heads up. I’m glad you all were able to find other accommodations quickly. One day you and AnnMarie should become hoteliers. 😉

@MarvandAnnMarie 5 месяцев назад

Thanks. I hope so too! We have seen and experienced alot traveling worldwide.

@gbf211 4 месяца назад

Thank you. I've been duped before but in Jamaica. This is more valuable than you know.

@MarvandAnnMarie 4 месяца назад

You are welcome.

@TheHijabi 5 месяцев назад

I’m so sorry you experienced this, it is so disappointing. Not ok!

@MarvandAnnMarie 5 месяцев назад

It's disappointing indeed. Thanks.

@fullofhungerboxing296 Месяц назад

Wow, that was terrible. I'm glad you got out of there.

@MarvandAnnMarie Месяц назад

Yes it was

@08094denise 5 месяцев назад

Oh no!! That’s awful what happened. I’m so sorry that happened to ya’ll. At least you have a good sense of humor about it. 😊

@MarvandAnnMarie 5 месяцев назад

Horrible experience. Now other travelers know what to expect there.

@ernestotroche 5 месяцев назад

Man that place is TRASH 🗑️ 💩 I haven’t been to Tulum yet but noticed new flights from AA so thanks for this info. Definitely wont stay there.

@MarvandAnnMarie 5 месяцев назад

New direct flights to Tulum makes it more convenient to visit. This hotel is one to avoid.

@HotelSnob 3 месяца назад

What was the beach like? As in would you get in there? Any fish in the water?

@johnh7718 5 месяцев назад

After what--two years?--of watching your videos, this one was so different! Almost painful to watch. Holy Moly! and a Marriott? the raccoon part, not having to live it--was funny.

@MarvandAnnMarie 5 месяцев назад

This is one of our worst experiences in the last 10+ years. We rarely encounter issues like these. Would not have expected this at a Marriott hotel. We are still waiting for Corporate Marriott to resolve.

@msgreen3135 5 месяцев назад

I had a really terrifying experience with Marriot a few years back. I avoid staying at the Marriot because my personal safety is priority while traveling.

@MarvandAnnMarie 5 месяцев назад

Sorry to hear that. I did not expect this type of issue from Marriott. I need to reconsider future stays with them.

@sanlob1646 5 месяцев назад

The hotel is a disaster because the employees are not paid correctly, the owner does not care about the people and treats his staff badly, in high season they did not pay those who worked at the parties. So sorry for the bad experience

@MarvandAnnMarie 5 месяцев назад

Thanks so much. I am not surprised that the ownership and management do not care. Hotel is definitely a disaster. Hope it improves for the employees.