The ONE Thing You MUST Know About Turo Insurance 

You’re welcome :)

What kind of claim/damage ? What is the outcome? Thx

Hello, if you don’t mind me asking what vehicle are you using for turo?

Hey i'm looking to scale up and looking for some sort of set up near LAX

Did you use your primary or secondary vehicle?

i am going to LAX next month i need a car but I am from another country...i dont get their coverage plan...if i damage someones car or someone hit the car i am renting...who will have to pay? i have no insurance in the USA

@@boogiedownbronx73 Your credit card may have insurance coverage. Contact your credit card company to inquire.

My son choose 60% and had lots of wheel rash from a renter , Turo would not cover it.

@@shepherdsknoll That's terrible

Very sad to see no comment

They do have protection in place for this - you can read all the details here turo.com/us/en/insurance

Yes this is a great strategy to have a little deductibles savings fund so you’re always prepared. Love it! Thank you for sharing!

you don't pay the deductible to Turo its just used as a deduction from the total payout

Why would you pay the deductible to an insurance company?

I think that's a great idea and it should work. Smart thinking!

Agree. Things can go really bad when you are dealing with accidents and people's lives. That is my big concern - if you are unlucky and have a fatal accident. Hope this will not happen to hosts. It is easy to just think about making money without possible big risk of bad things that can happen. Does Turo coverage cover injuries and deaths - probably but no exceed 750k?

This is my biggest concern with Turo. You rent out a car - then there is a fatal collision. it doesn’t matter if the host was at fault, or a third party is at fault - the injured parties / surviving family are going to sue EVERYONE - including the owner of the car. The liability will far exceed $750k once you have fatalities…

Agreed! How are things going in Chicago?

@@saimahsexperience they’re going well.. i typically watch the trends and I’ll take my vehicles on and off depending upon various factors.

@@XX-166 How do you take your vehicles on and off Turo without having third-party insurance (Lula and ABI, for example) issues? I ask because I was told by ABI that if I take my car on and off constantly, they won't keep insuring me.

@@jonabrim1 here’s how you do it… one. You have your personal insurance on the vehicle in case it’s damaged or needs to be replaced and is the law in all 50 states secondly.. when you rent out your vehicles on turo you don’t CANCEL your personal insurance nor do you tell them you’re renting your vehicle out for commercial purposes or they will drop you immediately. Any and ALL incidents that occur from the moment that vehicle is picked up until it’s dropped off is to be directly reported to the TURO insurance ONLY. When the rental period is completely over is when all damage claims are handled by your personal insurance and the vehicle reverts back. You MUST take no less then 25 pictures BEFORE the vehicle is given out and the same upon its return to document its condition and if there’s damage that you’re gonna claim on turo those pictures will be a very important part of you getting everything taken care of.

Found my own answer. There is a document you print from your login that explains what to do IF anything occurs. They do not use your insurance, you’re covered by your protection plan.

Any updates?

What ended up happening? So we can prepared what to do

Update?

I believe you technically can't do that unless you're a commercial host

I would try it anyways so they feel liable and be more careful with your car. Turo can be complicated more than Airbnb if something bad happen besides Turo coverage imo like fatal accidents etc.

Thanks for sharing 🙌🏼

Can you go through their insurance?

Great idea. We should follow procedure just like when renting car from Hertz and other big rental co.

@@kamilwieczorek1267 Yes you can imo. If it is a renter's fault, then they should file claim with their ins first, and you can verify that.

I would agree! I think we are going to see some major changes ahead!

No chance. It took insurance 10 years to even begin adopting Airbnb. Turo vehicles are terrible risks for insurance companies. They have absolutely no way to know who is driving the vehicle. If your renter kills someone in an accident, your entire net worth is GONE. It will FAR exceed the $750k provided by Turo.

@@IAmAo90s Can't you rent as an LLC and protect your net worth?

Unless you are independently wealthy you probably need insurance I'm case something happens to the car while it's in your custody. You can check with your personal insurance if they cover Turo rentals. If they don't you should get Turo's protection plan. You don't want to be held personally responsible for any damage.

I am confused also. If the host is required to have a protection plan, why would a guest ever buy a protection plan?

I have the same question in mind. If renter’s get the insurance from turo, does the host still responsible for the deductible?

Great question

All of the above, but Turo's insurance SHOULD represent you against lawsuits. You need to stay on top of things though and if they are not communicating with you or ignoring important deadlines. Get your own lawyer to either contact them or handle the case. In the end you can probably sue their insurance be company for the additional expenses you incurred having to retain your own attorney. That's obviously something to discuss with your attorney though.

Following

This is exactly what I’m looking for. What is we get sued.

Oh goodness if that’s the case that’s definitely not good or fair.

Things like this are why imp reluctant to do sports/luxury performance cars.

What ended up happening to your totaled car?

You could always just sue the renter for it if they weren't willing to cover it, in the case that it's their fault. If it's a 3rd party you could just go with the 3rd parties insurance offer and not go through Turo. Turo's insurance should be be able to get the deductible covered by the 3rd party insurance.

​@@brandonreed09I think there is something in the Turo contract that says the host cannot go after the customer directly for damages..

US :)

yes! they do allow specialty cars 🚘

You’re welcome ☺️

hmmmmm I can't say for certain but this is something I have always wondered

I choose 60% initially and it took a full month for the first renter, even though I was competitively priced, so I’d say no, but who knows.

thank you so much!

Unfortunately it’s just how the system works. It doesn’t matter if the renter has insurance or not - it’s also a way for turo to offset their cost

@@saimahsexperience Thanks for responding. Its unfortunate indeed. Luckily Turo was graceful enough to cover the $250 since it was my first incident and I’d only been on the platform for 3 weeks.

Question… So what is point of the renter paying for additional insurance?

@@mikehardee2613 Exactly. This is what I don't understand.

The guest buys additional insurance to protect himself, the guest. He isn't paying extra money to protect the host. If the guest totals the car and it's the guest's fault, Turo's insurance company could sue the guest in court and win a judgement against the guest, so that Turo's insurance company could recover the money they lost when Turo's insurance company paid the host. But.....if the guest bought this additional insurance from Turo, then the guest is protected against Turo suing the guest.

Curious if you found an insurance company to work with you?

No, dont get Turo involved if 3rd party is at fault and provided the insurance.

Sounds like a scam to me

@@EvolDeadx yes. I thought so. We refused to work outside of the Turo app so the host gave him a 1 star rating and Turo sided with the host. My husband was back in the area a few days later and went back and took pictures with a measuring tape. The Turo rep initially said that was gray market and the host would be fined, then they later said it was ok. We keep getting the run around and now he's locked out of the app which sucks because he uses it for work travel and we're a small business.

you need insurance outside of turo as well. Turo only covers your vehicle while its out on a Turo rental.

@@saimahsexperience THANK YOU! Does Turo accept all models of KIA?

@@saimahsexperience Do you not tell and keep it secret your existing personal car insurance that you are using cars for Turo as they will deny it?

I believe so if it is their fault - they must file, or the other party file again them. It can get varied though. Other can chime in.

your welcome!

you're so welcome!

usually to me but if they are more comfortable paying the shop that is ok as well

@@saimahsexperience Will Turo eventually end up charging the guest for the deductible in order to reimburse you? Or do you just have to hope they will and then just eat it if they don't?

@@saimahsexperience I guess you can contact a renter to get deductible, or file claim against a renter to collect deductible, gas, cleaning fee, and other little things?

What happen to money that you are loosing when the car is in shop for repair?