The PROBLEM With Casper Mattresses 

I don't think any of the companies would admit to this, but I purchased a mattress that my wife and I weren't too happy with. We had it for a few weeks. They didn't have any type of recycling in the area (South Los Angeles) so they asked us to donate it to a friend or family member that could use a new mattress. After we showed them proof of them taking ownership they gave us a full refund. Not all of these companies are tossing mattresses into landfills, they just can't admit to giving away free mattresses because then people would take advantage of it.

I, as a UPS driver, have had multiple people try to give me uncompressed mattresses to return, which is always hilarious..

I purchased a Tuft & Needle - back when they were a start-up - back then, they had a place where there were rooms that you could shut the door and lay down on a T&N. You could see how it felt to sit up in bed to read etc. NO PRESSURE because there wasn’t really a way to purchase the mattress at the store… but they had a few Macs in their lobby and you could order online there, if you wanted to. I loved the experience of unpacking it, and found it to be awesome for the price point. When I posted online a photo of my cat using the left over box, T&N overnighted my cat a box of fancy cat toys. I was SUCH a nice surprise and a nice touch. I am still on this mattress seven years later.

I worked for a junk removal company for a couple months and a lot of our work was picking up purple mattresses and hauling them off to the landfill it’s pretty ridiculous in the four months I worked there I personally threw out at least 150 mattresses and it just sucked to have to do, all of the employees took some obviously but every single one of them could’ve have been put to use and it’s sad to see

I don't understand how these mattresses are still so expensive, even though the price has come way down from $3k and up. It's a slab of open cell foam. Usually when I pay $600 for a giant box of foam, it comes with a 65" LED TV.

This is the reason I always worry to death returning a product. I hate seeing fine products I just didn't care for ending up in a landfill. It is a horrible business model and I honestly wish companies were required to limit their waste. I always try to keep something I am returning in perfect condition to increase the chances of it being resold, but it is still a nightmare.

we replaced our 12 year old mattress with a mattress in a box (an Emma mattress) 3 years ago - we do not drive or own a car, live in a really small flat, so having a mattress delivered straight into our home (we live on the 4th floor!) was a huge selling point. The company also picked up and recycled our old mattress, but if I remember well, it was not an automatic thing, it was an extra that came with a fee (not huge, compared to the overall cost, but a fee nonetheless). We really like our mattress, so hoping to keep it for many years!

In East India, mattresses are made up of coconut fibres with a layer of sponge on top It's mostly biodegradable and incredibly heavy

The cost of the "free trial"/ return privilege is built into the price. Long time ago I worked in a auto parts shop that sold and installed mufflers. Our most expensive muffler was more cheaply made than the next model down. But came with a lifetime guarantee. The company knew it would rust out and when replaced "for free" additional pipes, clamps, .... would need to be purchased and installed at extra cost. They sell the product for 2 -4 times it's worth to cover returns.

This video came at the perfect time because I was considering getting a larger mattress and replacing my old one… however after considering it I realized it wouldn’t really add much value to what I already had, so I chose to just keep my old bed instead

It's also highly probable, especially with the cheaper brands, that these mattresses just aren't holding up as long, and therefore, we need to replace them more often, leading to the old one also ending up in a landfill.

I’ve had my Casper for four years and I love it. It still looks and feels new. No returns here! ☺️ Thanks for pointing out the trouble with returns, which is something we should all think about while doing on-line shopping.

We bought an Avocado mattress a few months ago. It almost took me out when we unwrapped it by pinning me against a side table. We do like it and I hope it's really a 20+ year item.

I was literally just looking at mattresses when this video popped up. I looked up Avacado and unfortunately they’re beyond expensive. $200 for a pillow and $5000 for a mattress is out of my wheelhouse

We love our shikibuton mattress made by a local Vancouver company Dream Designs. They are made in Canada and you have the option to pick organic fabric. We also purchased a Silk and Snow Organic mattress from a Canadian company based in Toronto.

I'm so glad that I saw this video. We're just about to move to a new state and have to throw out our mattress. Thanks to you, Levi, I see that there's a place that I can take it for recycling in town and not the dump. That makes me feel a lot better. Thank you.

There's actually an online mattress brand show room in my city! You can test out the most popular brands and then the showroom company makes money off of the affiliate links when you go to buy the mattress. Seems to be a good compromise!

I bought a tuft and needle mattress 5 years ago. I have no regrets, I live alone in a 4th floor walk up tiny apartment so getting it inexpensively and in a box was a huge selling point. No way do I want to try to wrangle a queen size mattress up a twisting 1920's staircase and making delivery guys do it would make me feel guilty. That said a product has to be horribly defective for me to return it. I hate this culture of just buy it, use it once then return or trash it.

I wish their easily disposable product business model wasn’t our problem to solve

Once I learned that sad truth that most products returned are trashed, I refused to return an item since (and made many more considerations in the purchase process that previously led to unnecessary purchases). Purchased a bed in a box prior to this discovery, but thankfully have loved it and hope it lasts for a long time. Absolutely loving the content on the channel!

I don't even buy shoes online, I'm never going to buy a mattress online. If you spend that much time in/on it, you deserve to test it out and carefully purchase the right one.

Watching this video after my second night on my Avocado mattress. Knew I was going to get one of those "bed in a box" ones & your recommendation from the condo video made the decision for me! Word of warning (that is probably obvious to everyone but me) to anyone who has never gotten one before: just because it's in a smaller box doesn't mean it's any lighter. Getting a queen to my 3rd floor walk up was... challenging. Love the mattress tho & everything Avocado is trying to do!

I've had my Casper Element for a year and love it. I was honestly always skeptical about beds in a box. But what helped sweeten the deal was Target sells Casper online, I work there, so I got my 10% off stacked with 5% from a Redcard and a 20% off coupon so I saved about $200 😁

I would love to see future proof analyze brands like lush or live clean!

As someone that spent 7 years in Box-Box furniture retail, I can say I thought it VERY strange to buy a mattress without first testing it out. We as a company would basically laugh amongst eachother when we thought about it. I even bought my first mattress from my furniture store. After leaving the profession, I found a need to buy another mattress, which I orinically bought my old Box Store mattress brand.... in a box. It was great the first year, but now my body is hating me for it. I am, however, considering going to one of the big Mattress-In-A-Box companies and getting a new mattress there, while recycling my old mattress now that I know how to easily find recycling centers around me! This was a great video, and could definately relate to most of the content.

Had to try to return a mattress and it was an absolute nightmare. No one in my area takes them as donations, thus you have to look into mattress recyclers (or re-sell it). I will probably never shop buy mattresses online, after that experience. I am so happy this subject was covered. :)

Brooklyn Bedding is one of the few online brands that is actually made directly by an experienced manufacturer while Casper and many others are actually marketing rebrands of lower-cost mattresses already sold in other ways by the larger retail vendors.

Did a TON of research before buying a new mattress back in 2016. The margins on mattresses are so high, most physical retail stores can break even selling ONE mattress per day, on average. I took a gamble and got a Queen size Casper mattress for $800 and it continues to be the best mattress I have ever slept on. In all honesty, it does start to sag a bit at the 5 year mark but I never get back aches from sleeping. Before the Casper, I feel like I woke up with a sore back every morning.

I recently bought an avocado mattress, and I’m honestly in love with it, it’s so nice to have a bed that doesn’t feel like it’ll cave in on me in a few years

To be fair, I have a Casper mattress, and I love it. The recycling is a legit issue, but this mattress, at least, will be with me for a long time.

We have a bed like this, getting it opened and aired out was fun, (chemical smell was ridiculous) it almost knocked me out first opening it. It works well, was not that expensive, it’s a hybrid, spring foam mattress (can’t remember the name). I’m picky about my beds too due to back issues, (husband calls me Princess & the pea)…but when need to replace I will look into a better for me and earth kinda bed, that doesn’t caused an arm & a leg, if exist. Thx for another video always great. 🤓👍💕

the mattress that my parents bought for me as a child is now being used by a child of a friend. there are so many people out there in need, its sad. if you cant think of anyone to donate a mattress to, you need to open your eyes to the suffering around you.

Endy has a contract with 1-800 got junk for picking up returns. I didn’t like mine at all and went and bought one through a conventional mattress store instead. To me it just makes more sense to test it before even taking it home.

I remember buing rolled up vacuumed matresses from aldi in the 90s here in Germany. Mattresses are smaller and cheaper here. A single size matress is 80 cm wide and would cost 100-150 €. They last for 5-10 years depending on your weigt and usage. Shopping for mattresses in a city without a mattress store was very easy. Once a year aldi had the offer, once a year there was the opportunity to buy a matress, put it in your car drive it home and after opening it there was no opportunity to return it. My mother always had 1 or 2 still pacaged on the attic as a reserve. As bed bugs are rare here it is also common to sell used mattresses. Nobody cares what the previous owner did with it as long as the mattress is in good shape.most people use a topper anyway. In hotels people are also not worried about the mattress being used by hundreds of people before.

Cheaper products, no questions asked return policy, and a quick way to piss off your UPS guy.

I was going to consider the Purple, but their Hybrids have almost doubled in price just in the last year and a half, so much so that you can get a Mid Level TempurPedic for $500 less than the Purple 4. I ended up giving up on searching and just bought a hybrid bed in a box from Ashley Home Store that had almost all five star reviews, and I have been extremely happy with it. And best of all, I paid $250.

I live in another country, and in 2016 I heard about Casper, youtubers offered a very good discount on them, and precisely I was just starting with my new partner, and his bed was very bad.... So.... why not, it sounded great! It was literally the only way I could bring a mattress to his house as a gift. And we loved it all, the process, the mattress and everything. So much so that I discarded my old wired mattress and got another for myself, best decision in my life.

"Because, you know, people have sex on them" You ever stayed in a hotel? 😂

I think the better solution, could just you know go into a store and buy a mattress, it's a much more fun experience, it keeps more money in your local area, you can haggle price and it means money is distributed better. Unlike now where a few people burn billions a year and have no hope of ever getting out of debt.

The problem is when you hate it and need to return. Good luck finding a way to re-package and ship back.

After a bunch of research, I got overwhelmed and ended up going to a mattress store to try out mattresses. Talking to a salesperson was unsurprisingly more helpful in identifying how to meet my needs than taking a quiz online. He told me what I'm looking for and I took that knowledge back to searching online. I ended up trying the mattress I currently have from Silk & Snow in a showroom in Toronto. They're a Canadian sustainable company. Plenty happy with my purchase so far :)

I bought my boxed mattress from jysks 4 years ago. I liked that I could sit and lay on the mattresses in the store and then just grab the box from the stack behind the bed I choose. I didn’t like the idea of shopping online because I figured if I had to return it then it was gonna end up in the dump once returned. I wanted the mattress to be all foam so bed in a box made sense and luckily stores have started selling them and some have a floor model set up for testing. I know it’s easy to just buy online and get it delivered but there’s just too much chance of it not being what you want and then it being trashed after return.

I always thought this return policy sounded absolutely insane. Like how would you dispose of a huge amount of used mattresses? And it's not like with other items where you could, though often isn't the case, re-package and re-sell.

I bought a Nolah mattress and had it delivered that way. I thought that only foam mattresses came that way and I specifically got one with springs because I didn't want one of those mattresses that was just foam. I was totally expecting the FedEx guy to show up with this giant mattress that I had to get through the door and it was a bit surprised and confused at first when it came in a little box. I'm very happy with the mattress though.

Kinda depends how picky/flexible you are. I like a very firm mattress, so I bought a good flat base and then got a $300 thin foam mattress from Amazon. I'm lucky enough to have a spare room to air things out on, so it stayed in there for months to off-gas with the window open. There are probably better mattresses out there, but I'm generally a fan of 'good enough'.

I am moving to another country in 3 months and have a very uncomfortablemattress atm, at the beginning I thought "oh fuck yeah I had no clue ill get a mattress then just return it" and by the end now I know I should not. Thanks dude! Caused at least 1 from ending up in a landfill

This was awesome! This video is so timely for me right now as I'm moving and have had my old mattress for over 10 years plus and wasn't sure what to do with it. I also was DREADING the whole new mattress selection nightmare process. So THANK YOU so much for this!! Definitely going for the Avocado. You are the BEST!!

I have a twin foam mattress I got from amazon. It was in a box and fun to take out and watch expand and its very comfortable to sleep on to me.

As a delivery driver these mattresses are the worst thing same with the bed frames to go with them. There are just some things that shouldn't be delivered by package delivery system and furniture is one of them. Furniture is far too heavy for a single person to do consistently and we rarely have a second set of hands in our vehicle. When ordering things online take a second to consider the people who deliver this stuff to you. If you don't want to lift it, neither do we and more often than not we don't have someone else to help us.

In college I bought a used mattress. I bought it from a clearly wealthy family whose ad claimed “our teenagers mattress, no hanky-panky”. Now I’ve upgraded to an avocado mattress though! Hopefully it lasts a while because that was quite a few stimulus checks of mattress!

IKEA has a small mattress showroom so you can try them out in person, but they still come rolled up like a burrito so they don't take up a lot of space in the warehouse and you can carry them home in a smart car. I disposed of my old mattress by cutting up all of the foam and putting it in the trash. Then, I used wire cutters to cut the springs into 3 sections to fit in the trunk of our car. We wrapped it in the plastic from the new mattress for protection, and took it to the local scrap yard for a couple of bucks profit. It was a lot of work, but probably easier than bribing the garbage man.

I grew up rural, driving 2 hrs one way to buy a mattress not very physable. but we'd take a day trip to the cities, go to the Ikea, try out there mattresses, get whatever else we needed at the cities, and my mom would order the mattresses that we liked. I now live in a college town and buying a brand new mattress doesn't make sence when people give away less then one year old ones in the summer.

For most every return I've had to do for Tuft & Needle over the years they just told be to donate it to a charity of their choice and send them the donation receipt. The other time I couldn't it was solely because of state laws prohibited me from doing so because the law says it must go through a special sanitation process. I found that 36 of the 50 states mandate through law banning the donation all together, or the donation is legal by an individual but not by the charity, and/or a special sanitation process and/or labeling of materials and/or condition has to occur. Out of the remainder 14 states only 1 state Nebraska is the only state that doesn't have any special limitations on the sale, donation, or transfer of ownership of a used mattress.

Why is this just a Casper problem? There are hundreds of bed in a box companies out there. Did you just want to pick on Casper? By the way...I have a Casper mattress and I love it.

Love watching your videos! Questions for you… there are a couple brands that you talk about that I always want to try but don’t even ship to Canada such as Avocado and Dropps. SO I’m wondering how do you get them considering you are in BC, Canada? I always just assumed you were somewhere in the states but recently learned in one of your videos that you in BC! How do I get these products? Thanks!

My mattress is shot. I've determined the best mattress for proper spine alignment won't be the most comfortable. After trying some mattresses in a store that didn't quite work, I decided I should try other stores. I have NO confidence that any untried mattress would be optimal for anyone.

Every matress sales puff says "the best night sleep ever"! I have had several decent matresses and they are all much the same, its just a matress. Old style spring matresses are heavy and need heaving up the stairs by delivery men. A foam matress is much lighter and usually vaccum packed. Vaccum packing actually damages the foam.

I've been sleeping on air mattresses the last few years because I haven't been able to afford a regular one, and while they don't last nearly as long as a regular mattress, I would think that last waste is generated from them since they're mostly just air, and hopefully recyclable?.. I don't know.. all I know is that being poor sucks..

Frankly, needing to buy a mattress over the internet because there are no longer any proper mattress stores would make me crazy. I have joint pain issues and it took me ages to find a mattress I liked in-store (I went with a Tempurpedic Blue). It would be disgraceful to need to order mattresses one-by-one, try them out, then return them one-by-one, only for them to all end up in the landfill.

I love the nova hybrid, I know it's expensive and I'm making monthly payments on it but I haven't woken up in pain since I got it. I prefer it over Purple, which feels like you're laying on a balloon because it's not plush just rubbery/bouncy

i bought a Casper in 2014, and it's been so good to me that i'll probably die on it. best mattress i ever owned

We bought from Bed in a Box about 10 years ago. Mattress was great for about a year, then got a dip on my side (I'm 225 lbs) & hurt my back. But it only showed up when laying on it. They wouldn't honor the warranty because I couldn't lay a straight board across it and prove it had a 2 inch dip. We bought several other brands since. Memory foam, latex. Hybrid. Etc. None felt good after about 2 years. We have a Purple now that we bought from a reseller. Someone decided they didn't want to pay $3500 and took advantage of the 100 day warranty. Purple isnt going to pay to return a 200 lb mattress, so they sell cheap to Sharetown & we got it delivered for less than a 3rd of the price. Looked like new because if it wasn't, the 1st buyer couldn't get refunded. We use a waterproof cover anyway, so it doesn't seem gross. Felt great at first but I got pain points after 3 months. TLDR: every company sells crap.

Do we know the return rate of Avocado Green Mattress? Do they not experience the same return rate as other online brands?

A Tale of Two Casper's: We have a king size (parents) and full size (teenager). The king size is a disaster and no support, the full size worked out fine. At least for us these don't work well at a larger size.

Love the deep dive into the mattress industry, but would be interested in hearing a more detailed review of your Avocado Mattress. Thanks and great work to the whole Future Proof team!

$4000? I think you’re paying extra for all those returned mattresses… We got an IKEA memory foam mattress for like ten times less. No box, but it was in the same squished burrito shape… honestly that makes moving it around easier. But they point out it will take about a week for it to fully unsquish, so you have to wait to see if it’s actually comfortable.

Same for fast fashion and mail order, buy multi-size and return rest but they throw out returns. This only works for foam mattresses.

I just bought a Casper mattress and I had to return it because it was causing me shoulder and elbow pain, I tried the Original and their softest model. They said there was no one in the area to recycle it so they just refunded my money without needing the mattresses back.

I've had my casper for two years & its incredible.. still !

When in college I had a some-what similar/ some-what different experience at Ikea. You actually get to lay on the mattress, try out a few. Than go to the isle to pick up your mattress burrito. Got to carry my mattress in the back of a Honda Civic. Great experience!

Oh my goodness I can verify that the mattress review section of RU-vid is quite an experience. I bought my first mattress recently from Brooklyn Bedding 😌 made in the US!

All good information. In May areas, like mine, you cannot resell a used mattress. Even if you only had it one day, it’s used and is landfill material. You can give one away, if you can find someone willing to take it, but you can’t sell it. If the company you bought it from says they’ll take it back, make sure you have it in writing what taking back actually means. The biggest problem I have with memory foam mattresses, is longevity. They are a petrochemical product and have a limited useful life, 7 to 10 years seems to be the average. Compared to grandma’s natural Latex mattress, which can last for decades, you gotta really think about the price points. All I know, I will never again buy a memory foam mattress, it was great, for the first 3 years, then it started becoming hard as it aged. I managed to limp it along with softer foam bed pads, but now at almost 8 years it needs to go. My old innerspring mattress lasted almost 20 years before I felt the need to replace it. After doing some research, I’m thinking a mattress of natural Dunlop processed latex is the way to go. But I’m done with memory foam. Help this helps anyone looking for a bed. Don’t take my word, do your own research, I’m just offering this information as food for thought.

I got a foot thick memory foam mattress about 6 years ago for like $250 from a mattress in a box seller, it's still been the best thing I've slept on in my life.

Wait... You are supposed to buy mattress online? How do you know if it is comfortable or not? My mattress is from Casper, but i bought it from my local Sleep Country store.

Not sure how this revolves around Casper given they're actually a johnny come lately to the whole foam mattress in a box 'craze'. Not entirely sure they do it better. Linenspa/spa sensations, malouf, tuft and needle, dreamfoam among others all beat them to the punch by years. They didn't 'start challenging the status quo', they hopped on the gravy train near the caboose. Nothing they did was original, just another of the 'me too' industries. Along with purple, leesa and nectar who were all a bit late to the game. Not saying their mattresses aren't decent or anything just that they've done nothing specifically notable. They didn't pioneer the concept nor were they the first ones to turn it into a successful business.

I have a Tuft & Needle mattress I bought some years ago (2017 or so?). Anyways, the mattress did the job and was a great replacement at that time. Fastforward 5-6 years and sadly the matress just isn't supporting me like it once did. Where I sleep (6'3", 190 lbs) just doesn't support me as it once did. I've rotated the bed but sadly that doesn't help either. I recently slept in the middle of the full-sized mattress and found I had better support there. So, oddly enough, it seems as though my T&F bed as worn out. No idea if there are warranties for that or not, lol. TL;DR - I have a T&F mattress, it's 5+ years old, it's worn out surprisingly.

It's easy to take advantage of their return policy. I assume they make their money off the people who are too lazy to return their mattresses, along with the incredibly high markup they charge _(evident that you can buy the same mattress I paid $2k for, for now, $900)_ . I bought a $2k king mattress in a box with a 1-year return policy. After 90 days I didn't like it so I asked to return it. They first sent me an expensive mattress topper and extra pillows and sheets for free to see if that made me enjoy it longer. I tried it and still wasn't a fan, so 30 days later I said I still wanted to return the mattress. They said I could donate it and just sent me a plain form where me and a friend or family member _(basically any made-up name and address)_ sign that I gave it away. Once I sent that to them I got a full refund. However, I kept the mattress. I ended up selling it online, buying a more comfortable one from the same website, doing the return process again and then just kept the mattress. In the end I got a free mattress with accessories and made money.

Hilarious......I'm watching this, and RU-vid interrupts with a commercial for.........you guessed it...........PURPLE MATTRESS! LMAO!

Hmmmm - I just bought a Casper, and they changed to the policy that THEY will pick up the mattress for you (& you don't have to get it back in the box), and THEY will get it donated or recycled. Maybe as a response to this video?

Watching this literally made a mattress review video play in my up next

All I know is that I went into a Mattress Firm type store, the sales guy showed me the $8K, then the $6K bed, then the $4K bed… wouldn’t let me just try out all the beds and narrow it down that way… I walk into the Casper store in our local mall, much more fun low pressure environment… walked out with a $1,400 mattress in my hand that day! Even fit in my car! Felt almost just as good as the ludicrously priced ones… Leading up to this purchase I was having nightmares about spending $5K on a mattress that is supposed to be the best one, but absolutely hating after a few nights sleep and not being able to return it…. Casper solves both of these issues by offering a high quality product at a lower price, as well as the 100 day trial period! And I even got to test out all of their models in the retail store before I picked the one I liked best! Mattress firm type places are the worst!

Wow that was a clever plug for Avocado! I like them too, although they're pretty firm, I like how their social and environmental responsibility focus. I worked for Sharetown for a few years and a mattress nonprofit after that. The nonprofit was very satisfying in that we got to give mattresses to people who truly needed them. But they had to resell returns to fund the donations and to me there weren't enough donations. When their were, it was gratifying to see mattresses avoid the junk pick up that either headed to a landfill or they sold them on the side. I also asked everyone why they returned their mattress and slept on a bunch of them. It all started before that with Purple mattress, my first bed in a box type mattress (Bed in a Box will come after you for using their trademarked term). I like some of Casper's mattresses like the Nova you showed. I too worry about the landfills. There was an innovative solution with a landfill partnering with a concrete company that ground up mattresses and turned them into concrete material and metal to be recycled. But there was a fire and it burned and is no longer operable. Mattress recyclers are tough. It's an hour drive each way for me. You have to pay and they don't take everything. That's an expensive proposition and not without environmental costs as well as real costs. It's not even cheap to dispose of a mattress, not to mention, tough to transport them there (you need a truck or to know how to move a mattress, which I'm pretty skilled at but still it's not easy). A 20 minute drive and a terrible experience getting out of the car in filth to try to hoist my mattress onto the stinky pile. Anyway, I do like efforts to salvage the sale with toppers or letting you find a new home for it. I WISH SO BAD the nonprofit worked better. Even if a portion of sales went to buy mattresses. But the storage, cleaning, moving and lugging mattresses around is pretty intense. They're not light. I do like mattresses like Mend Mattress where you can remove and replace the top 4 inches so you can extend the life of the mattress (plus change the feel if needed).

got a winkbed plus when i got my first stimulus check. best mattress i have ever owned!

Mattress firm is still alive and well. That bankruptcy was based on clearing debt from the old CEO 's fraudulent real estate schemes Also used mattresses are sold all the time. Idk why that myth still exists. Mattress firm sells millions of used "outlet" mattresses every year. Source: worked at mattress firm for years

It's free and effortless to send mattresses to the landfill with zero repercussion for the consumer. If conscience is the only think stopping it from happening, then the landfill is destined to be filled to the eyebrow. There needs to be an incentive for the consumers to do the right thing in a financial sense.

Wow. In Indonesia, we have something similar. The brand name is "In The Box", they cost around Rp.2.000.000 or ≈USD 133 for their biggest size (200cm x 180cm) plus they give free pillow😂

We couldn't pull the trigger on such an expensive foam mattress from the big companies so we bought a Zinus on Amazon. LOVE IT!!! We will never go back to a spring mattress again.

Most mattresses including the foam ones should last around 10 years. I've had my Tuft & Needle for about six years and expect it to last another four at least.

I’m 75 and I bought a Puffy two years ago after sleeping on a Casper. I like it. In order to keep my old bed, I laid the Puffy on my bed springs. I’m waiting delivery on a platform that fits inside my traditional bed frame. I didn’t know such existed until recently but that is why I’m going to keep this mattress. PS. I was able to unbox and place the mattress all by myself! Update- I received and assembled a platform with slats. It fits just inside my bed frame and holds the puffy at exactly the right height. The platform itself does not show. The best benefit is I’m cooler with the slats to provide more air flow.

You pay for all those rejected mattresses via their exorbitant prices. Buy a mattress locally and take the 2k you save and donate some to your favorite charity.

@6:24 That's not exactly how profit works. Do box mattresses have more or less packaging than regular mattresses? Would think less, but it looked like a lot when you were unboxing.

My wife and I have been using Leesa in Canada. It's pretty good overall if you like a firmer feel. There's no returns here.

Oooff...I hated my mattress in a box. I kept it for 2 years then replaced it with a mattress from a furniture store and it's so much more comfortable.

Literally got an ad for Purple mattress....lol way to go RU-vid!

I think the best model for direct to consumers is similar but different to a Mac store. Have a display model for people to try out, then they can order it, and get it shipped directly to their house. I purchased a Casper mattress, and after using it for about 5 years, I can say it is too soft for me. I will probably go back to Ikea, and get another mattress from them eventually.

I just went down to the local army navy store and bought a slab of closed-cell foam cut to my specs , sewed up a simple canvas cover, boom. 10 years later it's firm and I get great sleep. Cost me like 50$

"Rigamarole" nice choice of words 🤣🤣🤣

Count me as one of the crazies that watch Mattress RU-vid. SlumberYard Crew, where you at? 🤪

Imma be honest my current mattress is so uncomfortable I prefer sleeping on my boney side on a tile floor with just a comforter between me and the tile. I don’t understand how people can not like these fancy schmansy layered mattresses. Mine is basically a worse cork board

I sell mattresses, though I am not a pushy salesperson (I don't need to be pushy because we don't work on commission - the boss says I'm paid enough. I happen to agree). I will tell you that any high price comes down to two things: People will think it is a better product if it costs more - and a lot of brands force retailers to follow a Minimum Advertised Price on their products in order to perpetuate that myth - and the loss from expected returns is built into the price you pay. And there's a whole lot more. Just go fine a locally owned discount mattress store and remember - you don't need a new mattress unless you are not getting a good night's sleep...