Awesome update on your direction. Keep up the great work. You are on point with everything you covered. Yes, Backup and Recovery are extremely hot topics. I have used a bunch of different solutions over the years for our clients. Everyone over promises and under delivers. There is not a single backup product that I can say I really like. Hopefully you will build something that actually works. Brining back files from various sources is very important as you know. That said, being able to restore an entire workstation or server in the event of a hardware or disk issue is just as important. I really dread having to reinstall Windows and then reinstall all the applications as well. Although it does not happen a lot, it is a major pain point for us and I am sure all MSP's as well when we need to do that.
