@@AuditingBritain What I found interesting was the security guard's backtracking. You quite rightly picked up on the confident declaration that a suspect would be dragged back into the store for questioning and searching. Hence the lengthy conversation and tirade of BS that most suspects are subjected to. Only when it became apparent that you actually know your stuff did the guard start to quote the actual rules and requirements for detaining someone. The obvious conclusion - their default starting point is that nobody knows his rights. "I've been doing this for 10 years" and "Every other shop does the same thing" doesn't justify their behaviour; it just shows how they rely on the ignorance of the public and lack of education in civil rights. These videos are highly entertaining and provide valuable education at a time we need it more than ever.
Risking their lives? Bit extreme. Usually people working for sports direct are students.. if they didnt call out shoplifters the shop would eventually close down meaning no jobs. How low is your iq?
My friend brought a pair of shoes from supermarket and security tag still inside the shoe, he didn't see it, Alarm went off, He had his earphones in, listening to music so didn't hear nothing, Hundred yards from the Store, He was jumped from behind by two security guards, ended up in a fight, he was badly beaten up by 2 Nigerian security guards outside the shop in 2017, he claimed £39,000 compensation
Security guard touches you, spouts a load of nonsense then starts talking about little kids. He comes across as someone who is more likely to be arrested than make arrests 😂
He is in the wrong job 🤷🏻♂️ security can technically do a citizen arrest as long as they are 100% sure a theft has occurred BUT security need consent to search the bag, they have no power to search a bag using force.
The Police and CPS usually hate anyone doing a Citizen's Arrest because there are parts of the law that are so vague, ie what is reasonable force. It has meant that several prosecutions when a Citizen's Arrest was used have been dismissed. The official advice from the SIA themselves is to observe and report.
As an ex retail security guard. They teach you not to search the bag but to gather evidence and turn it over to the police. Absolute garbage that they have the rights to search
Sports Direct Legal department spitting their coffees out whilst typing the fastest memo in history - go visit again Monday and see what that daft bint has to say then.
The numpty who trained the Sports Direct (Frazers Group) staff is a man called Darren Conway, who now runs the company that employs the security officer, Lodge Security
Yes, a Security Guard can search you and your possessions. The 'BUT' though, is that they can only do so with your consent. That security guy is a total moron!
@@XposinDundee if Coventry was a normal place she would have at least had a warning from the police not to touch anyone... Obviously Coventry isn't a normal place.
She's been doing it for ten years - and she's been doing it wrong - because nobody knows their rights, and "every other shop does the same thing". Eventually it becomes common practice that the public meekly accepts. Well done AB for the pushback.
Btw the public not knowing their rights is the bedrock for these shops making millions in extra profits by sacking counter staff / security and replacing them with machines that go beep!
I feel sorry for that security guard. He got so much wrong and is so terrified of being made to look bad that he felt the need to try to dominate the situation, and just made himself look like a dumbass.
That security guard is a wannabe police officer for sure. I can Make citizens arrests. What an actual knob. Someone is just deluded and a high on power. You can only make citizens arrest if you're 100% certain a crime has been committed. And you also need to State which point of law exactly you're making a citizen's arrest for. If the person is not convicted of the same law you stated when making the citizens arrest. Is fundamentally unlawful. People think citizens arrest law is simple. It is not and 90% of citizens arrests are unlawful. I have no doubt he'll be applying to the police academy soon. Probably result in litigation on the first day of employment. Well done for exposing this. When I was 16 I went to a theme park. With two friends my one friend had a grinder on her. Nothing in it and nothing else on her. The security guard refused to let all three of us leave said we were all detained until police arrived. None of us could leave and accused us all of being drug dealers. They said they had the right to search me and my two friends despite them both being girls and both search by men. We explained to the security guard grinders aren't illegal. They just left and said shut up drug dealer. Police arrived, confiscated the grinder and went on their way. However, because they were bitter they won't let us into the park and said we breached the terms and conditions of bringing contraband items in. Subsequently took legal action and got a great deal of money. Ironically, got a lot of free tickets to other resorts owned by the same company. As much as the security guard may think they're untouchable. They are not. Great video. Very different to your usual content so quite refreshing to see. 😂😂😂❤
I walked out of Tesco a while ago and the alarm went off, a security guard stood in front of me and said he needs to see in my bag, I said you absolutely don't and stepped around him and carried on walking, they have no powers of detention or search. After i've paid and walked past the tils, it's my property. I researched all this a while ago, it didn't take long to find the information, and i'm not even a security guard, how can an entire staff of security be so completely ignorant of the law?
@MFletch87 If you dont stop you escalate the situation and thats when they get the police involved as they will then assume you are guilty so you might as well just do what lotusman said he did.
@MFletch87 AB is correct. You have to have reasonable grounds to detain someone at the store, but neither the staff nor the security have the right to search a bag. They must call the police. That is the point he is making. Without witnessing the person placing the items in their bag, they do not have reasonable grounds. It’s the law, it’s quite straightforward.
I’m a security guard in Tesco and u gotta c the person conceal item and they have to leave the store,then you ask to come in back room while phone police for them to search them.if they don’t see you conceal the item they have no legal right or power to search ur bag 💯👍
@@JunctionWatcherAny Company has a duty of care to its staff so most policies would state to call the Police. If a member of the public or an employee gets injured, the Company is liable for that injury so although a Citizens arrest can be made should a crime be witnessed, the risk lies with the Company employing the staff member.
@@AuditingBritain Doesn't 'detaining' constitute an assault? I've been in this situation, I was grabbed when the alarm went off when I left a shop - I wasn't the only person leaving. I had nothing at all, no bags or anything and I told the security guard he was assaulting me and I would defend myself if he didn't let go. He did.
Slight correction. They know exactly when closing time is. About 5 minutes before they shut, try asking for advice about a pair of football boots for your child.
Why? Because he doesn't have a brain to think logically? I am amazed that there are still people who think that we need permission to film in public nowsaday hahahahha.
@@ianward1110 No chance AB barely did anything here, the idiot kept pulling his own strings and stupidity kept coming out, completely oblivious clown 🤡
@@nocommentukthey cannot search but they can arrest and wait for the police to search them. As long as they have a good reason to suspect that somebody has committed an offence and is likely to leave before a constable can intervene. It’s in the police and criminal evidence act, section 24A.
Just like to say thanks to AB for clarifying a situation that we may all find ourselves in at some point. My local Sainsburys bleeps at nearly every other customer on their way out it seems. If I was stopped I probably would have let them search my bags before I saw this video, now there is no way I would let them infringe on my rights. Hopefully this may also serve to educate clueless security staff like the ones AB spoke to. Either way 👏👏AB.
I walked out of shop in Hobart and two security guys asked me to come back into the store. I knew I'd done nothing wrong so told them no bugger off. They followed me onto a bus while one talked to police. I got off at my stop and kept walking with them following me and soon the two cops ran up behind me asked me to get into their car. Now I was really pissed off, they took me and the two shop security guys back to the store. They searched my bag and found nothing from that store and eventually one of the cops apologised, but I got no apology from the store. Was pretty embarrassing and highly annoying.
@@WielkaStopa-qh1rryeah no. I wouldn't be turning my pockets out or consenting to a bag search either if I've not even bought anything from them. Like what's your plan if you have something they stock and no receipt? I'm enough of a git I'd challenge them to prove the accusation with CCTV and/or description of exactly what they think they saw and what exactly they think I stole with store manager present. I had a run in with store security that were convinced CCTV had me lifting something. When police showed up I consented to them searching and they found nothing so security tried to claim I must have ditched it...where exactly I did that is anyone's guess. Police reviewed the CCTV they had and quickly figured out the muppets had been to keen scrubbing through footage. Person walking right in front of me was the thief and the idiots let them walk straight out the door. Similar experience for apologies too. PSNI were very apologetic, the store and idiot security not so much.
32 Years in this industry and I have never felt so amazed that Officers can be deployed into public facing roles with such a lack of basic security knowledge. Sincerely hope he never comes to see me about a job.
So, the staff can either accuse you of theft, or don't do their job and forget to remove the tag, and that's "it works both ways"? This security guard is incompetent. No other words
In the UK, store staff can detain someone if they reasonably suspect shoplifting, but they cannot search them. If the alarm goes off when someone exits, staff can: 1. Politely ask the person to return to the store 2. Explain the reason for the detention (alarm activation) 3. Ask to see their bag or purchases 4. Check receipts or proof of purchase However, staff: 1. Cannot search the person or their belongings without consent 2. Cannot use force or threats to detain someone 3. Must call the police if they suspect theft or if the person refuses to cooperate
They're not allowed to search; they have to hold you until the police arrive. If they hold you and the police come, search and find nothing on you, then you can charge them with false imprisonment.
@@JohnUnderwood-yz2xu I see. In Australia, the police are called regardless the price of the items and it's up to the discretion of the business. They're still not allowed to search you though. We also have these signs on entrances of shopping centres saying that "It is a condition of entry that staff are allowed to check your bags." This gives some of the staff a massive, big head, some staff really don't care.
Did you see the reports of people buying their SIA licence. It's as big if a scam as the post office claiming the computer system was fit for purpose. 😊😊😊😊😊😊
As someone in security for 25 years whos worked much bigger stores than Sports Direct you are NOT allowed to pull someone back in the shop amd you are NOT allowed to search anyone or their belongings. I hope Sports Direct get to see this and sack the whole security team. Wow just wow.
Do Sports Direct staff not realize that the only people that can stop and search you once you have left the shop are the police... Idiots need retraining...
They can't stop and search you inside the store either. Untill you leave the store simple fact is that it's not stolen. You could innocently want to look at the goods in natural light. Everyone has right to citizens arrest, get it wrong and your fucked.
@@sirbarnabyst.johntoffingto9017 No to tell you the truth I've never worn a tracksuit in my life. Also as an older punk type person, their clothing is really not my style.
@@sirbarnabyst.johntoffingto9017correct. Only when they are sure something has been stolen. I don’t to live in a place where I can be searched just because someone WANTS me searched.
@MickG-c7f Mick if you do not know the answer to your own question I cannot help you. So you carry on voting for the two party cartels and be complicit in the further demise of this country.
Lmao I found out that he cut the part where the customer told the staff that they can check his bag to untag the socks lmao he also cut the part where he told the young chap that he will push him down the stairs
100% they are NOT legally allowed to search anyone without their consent. All they are allowed to do is if they suspect you're shoplifting is hold you there until the police arrive who are the only people who have the 'power' to search. SPORTS DIRECT staff are misinformed. And that security guards is as thick as two short planks stuck together with stupid glue ! The security tag door alarms DO NOT give a shop the power to search you, its only there to indicate to them that a tag has possibly left the store and nothing more.
@@RMcL328 Theft is an indictable offence so under section 24a of PACE they can arrest you until police arrive, using reasonable force too under section 3 of the criminal law act.
That security guy never learned how to listen and respond accordingly. It's baffling how many people are employed in positions where they are ignorant of the laws and rules.
That yapping security guard desperately wanted to be a police officer, but he failed the application because he was just slightly not ignorant enough to be one. He almost made it but it's a very high bar of ignorance.
@@neilhartland8694 Unless there are signs specifically to say he cannot, then he can. He should only stop if someone then says to him 'Please stop recording and leave' then he has to. So what's your point? EDIT: He even says specifically in the video, "if you ask me to leave, i will leave"....she does not.....
@@the_honeybadgers unfortunately you are wrong. Outside (in a public street) no problem. But inside a private premises then prior permission should be obtained for various reasons. Employees may not want to be filmed and certainly customers of the business, particularly children, have a right to privacy in such an enviroment.
@@neilhartland8694 No, you are wrong. The property is private but with the expectation that any member of the public can enter the commercial premises. As soon as you enter the private premises you must adhere to any signage or employee requests. If you disagree with their requests, you don't enter or can just leave. If there is no specific signage, it is reasonable to assume it is allowed. As a street photographer of 10 years, i'm well versed in these aspects.
@@the_honeybadgers then i strongly suggest you do a bit more research. I also work in media (all be it tourism) and I can assure you that you have to obtain permission to film (in these types of scenarios) in or on private premises whether there's signage or not. The main reason is the privacy of employees in their place of work and the privacy of customers, particularly children especially if the footage is intended to be put out in the public domain.
I have spent thousands of pounds in my local sports direct store over the years but I will not go there ever again as I bought a pair of trainers but they squeaked when I walked in them so I took them back after a week and the manager said he wasn’t prepared to take them back
@@GeorgeMurrayMuirhead Nope, PACE 1984 S1 allows them to search for stolen items, _if_ they have reasonable grounds for believing they'll find them. As AB and others have demonstrated, they regularly abuse that power by having no such grounds.
It will change the way you do things once this has been reported to the relevant authority and USC HQs. This is serious. Private Sector needs re- training.🤔🤔🤔🤔🤔🤔🤔🤔🤔
No security guard can search you without CONSENT !!! and you can walk away from them at ANYTIME !!! Keep up the great work @AUDITINGBRITAIN and stay safe people.
