damn, I'd like to see your job history first walmart and now family dollar? is there no decent job in america without requiring debt from college? P.S: I've applied to both stores and haven't received a single reply in 2 weeks (after 2 followups per application)
I was an ASM for Family Dollar. Just quit 3 weeks ago (with a 2 week notice) and can verify that 4 years later and Family Dollar still hasn't changed from this video.
I can confirm after another year this company is still dogshit in Massachusetts. My boss is a 60+ year old woman who talks to herself has no clue what to do whenever she decides to show up to work 😂
I'm a current ASM for family dollar. I can confirm there is high levels of corruption at every level of employment. They make sure to keep a skeleton crew, just like he said, so there's never enough employees to keep the store to a healthy functioning level. Plus the pay is no where near competitive. That's why they can't have decent employees. Our store has a pretty good crew. But shoplifting is worse than ever. And with only 1 employee at a time in the store... what do they expect?? Scheduling that is basically close open close open with not even 8 hours between to sleep is terrible. There are so many things that need to change.
Thank you, Thank you!! I worked for Family Dollar in the Wausau Wisconsin location as an ASM … had the same experience! Thank you again for posting the truth !!!
Thank you for making this video . I worked ASM for 2yrs . and I saw things happening there that was illegal. I reported that in but nothing was done and I was terminated.
The theft rate in Family Dollar explains why the last time I went in there I heard a recording stating that I was under surveillance. I left, haven't been back. Thanks for this video.
it's the same thing at some Dollar Tree stores which fun fact Dollar Tree is the parent company to Family Dollar. But I worked Dollar Tree for about a year and quite frankly it sucked.
I'm laughing cause I wasted just under 6 years at dollar general. everything about that company is a joke. we went through 5 managers in my time and 3 of the years we didnt have any management. we had about 1200 on a good week for payroll. 2200 piece truck expected out in 3 days when we never had more than 2 people working at a time. so much corporate crap! thank God I'm self employed now! doesn't it feel great to be free?!
And it doesn't seem like things have changed. When I go in a Family Dollar now most of the time I only see 1-2 people on duty. And the stores are generally a mess, (hard to keep up when there is no-one to do the work)!
The horror stories people are sharing who work in retail, all retail, Family Dollar, Walmart, etc., are enough to make me not want to work that field at all.
It's six years later, Family Dollar is now owned by Dollar Tree and they are both alive and kicking. I worked for FD for two days. It was a "crisis" store such as the one described in this video. The district manager had just fired the store manager, two assistant managers, and three hourly employees. They started me cashiering. I worked 8 1/2 hours both shifts with no mention of a break or lunch because there was only an assistant manager on duty, and he had to work the back room. There is no employee break room or lockers. My bag had to be locked in "the office." There was only one key to the restroom. (The lone key fell off the lanyard after I raced back to the sales floor and was locked inside.) Most of the transactions at this location (a heavily immigrant area) were cash sales. The customers pay with big bills. With the coin shortage, this is a huge problem. Some folks end up paying a little more, some a little less because we don't have the change. My tills were both a little over. The district manager was happy and offered to give me more hours. I quit. Too much monkey business.
Good info video 👍 Way better than an episode of Superstore. I usually check out the parking lot before deciding to stop in at the Family Dollar and Dollar Tree by my job. Somewhere there's a good company that needs you working hard for them.
"GREAT", INSIGHT!!! YOU COVERED AND ANSWERED A WIDE, RANGE OF THINGS ABOUT WORKING FOR THAT COMPANY, IN THE "MANAGEMENT", CAPACITY!!! IT'S GOOD TO KNOW!!!
@@CoffeeTalkLive could you imagine being a part time cashier during this covid and they're about to cut the covid pay in the middle of my state being 3rd in the whole world for infection its insanity
In a way, its better to get fired and leave that toxic work environment. Retail has lots of theft from employees and management within the company. You have very high levels of integrity and work ethic.... rarely found at any retail company.
I wasn't going to give them the satisfaction of "resigning" so they could pretend to be right and screw me out of unemployment benefits at the same time.
I have worked at Target, Big Lots, Walmarts. And I seem to me the all of them are pretty much are using the same business model of threats, intimidation, and lack of associates, and having a messy disorganized store. And Management that does not care.
That's true what you say about Family Dollar locations. I live in a nice neighborhood so I don't have one within five miles. That would be a good indicator to go by when looking for a house to purchase. "There's a Family Dollar nearby? I'm outta here." Nearby liquor stores and convenience stores are also a bad sign. Don't move there.
Another indication of a not great neighborhood is the amount of phone stores like Cricket, Metro PCS. check cashing places, fast food places, stores that sell lottery tickets.
The sad thing is that Family Dollar, Dollar Tree and Dollar General's middle and upper management (district managers and up) go from one company to the other and back again. DG appears to pivoted to opening store in small towns, too small for a Walmart. There they tend to have 2x the sales, 1/4 the theft, but give 1/3 to 1/2 the budget for labor as the big city stores. Talk about skeleton crew in large city store, try being a store manager where you work 7 days a week with 6 of the days being by yourself from 8 am to 5 pm. You end up working 80 hours a week and when you calculate the hours vs pay, you make less then minimum wage. No wonder that new law on salary passed congress.
Exactly some of the crap I was complaining about. I put in so many hours in Topeka it was like having two full time jobs. Then I get FD employees commenting on the video that I don't know what I'm talking about.
It's DG's & FD/DT's business model to have less employee's per square foot then other retailers like Wal-mart, Target, etc. How are they are going to handle the new over time for salary employees rule that the department of labor will enforce on Dec. 1 2016. It will almost double the labor dollar amount for the stores just to pay for the managers alone. they are going to stuggle.
Of what I've seen, there's not any room in the stock rooms, so it's easy to get behind, then the trucks come in with a shit load. Customers can't even walk around sometimes
That's true. Very little room in the back for unloading a truck, and a lot of the merchandise is forced by the company and was never on the stock order.
I just got fired 3 days ago and the assistant manager said I wasn't a good fit and when we had a meeting they said about limiting phone calls and yet they still were on their phones. I told my father and he said it was for the best.
That's why I like Dollar General I was just there yesterday the staff is so nice and I feel like their mother bad things happen at theses stores like he just said I still enjoy the General.
In La. We grew up with mutiple dollar stores of every type. Shreveport, a large city by Lousiana measure, has 24 FD and 15 DG along with Dollar City. We fully appreciated that they were awful places of employment.
This is true ...The dollar store was literally next to a Mexican church and no Im not racist but I use to stand and watch them come out of church , come in the store and would literally watch people stealing all kinds of things. I couldnt believe people would be praying to the Lord , then stealing the next minute. This world is in a mess.
I once stopped at Dollar General to purchase some mascara! When I took it and laid it on the counter the cashier immediately called her manager and other employees to the front! They were amazed by the fact that I was going to pay for the item because in the year that this particular store had been open they had to reorder the makeup items every week but they never registered a sale!
I work at Dollar Tree as a check out clerk only getting 15 hrs a week and make $7.50 pr hour. 4pm to 9pm Sunday thru Tuesday. The store has empty shelves because we only have the Stock Manager and a Stock Clerk doing all the work. We have a back room of zero sale merchandise that outweighs the merchandise in the store. Its been that way sense before Christmas 2020. They expect EVERYTHING out of you and more in the 5 hrs you are there. They only give the store minimal hrs and allow you a 10 min break for a snack and restroom time. Also no benefits. Our store is in the ghetto. It's a wonder that Los Prevention has not closed this store because our shrinkage is do high. Upper management does absolutely nothing except cut hours to help increase his quarterly bonus. Thank god i have a full time job working for myself making signs and banners.
Lol god this is all bringing back flashbacks.. Never have worked retail again since. We have found that alot of theft was coming from our cashiers and even one of our managers.
I enjoy your video and I have to say that I ran two family dollar stores for two years and everything you said in the video about the new district manager and his Assistant manager did the same thing to me . But I was let go because of I had two in assistant and I was working close to 90 hours week and I got really bad sick and put in the hostipal for a week and my two assistant did not do any of the truck and when I got back they blame it on me and told me that I have one week to get the freight out of the backroom or I will be fired on friday .I told them I give them two weeks notices and then they did the samething to me on my unemployment and they lie big time on me and I won after all .So I am glad that I was not the only one to go thur this with them A holes . they are awful .thanks for your video .
A lot of people don't realize how unimportant employees are in these places. It's not just Family Dollar, I have another video up about Cumberland Farms and UPS that went about the same way, and I have worked in several other places that I will eventually do more videos on. Laborers and managers alike are basically expendable to these corporations, and they are really good about taking advantage and burning hard working people out.
I've heard similar stories from a friend who is a manager at the local Family Dollar. Her district manager rarely backs her on anything. Her assistant managers are idiots. That's why she's looking to leave asap.
No radio in the store....... that's exactly what Aldi does, and oftentimes I have all I can do to not bust out laughing over the "silence" anytime I walk into Aldi.
I worked at dollar general for about 2 months back in 2018. there would only be one cashier and one manager in the store at a time, during closing time the manager would be in the back doing paperwork or whatever so the cashier would be the only one out on the floor. the store was always messy due to not enough help, they expected the cashier to stock shelves and run a cash register simultaneously rather than hiring people specifically to stock shelves. we also had to put those magnetic tags on nearly every item except food due to high shoplifting problems. I recently got a job at dollar tree and start on friday, I feel like it's not going to be much better but I was desperate for a job at this point.
Idk. I work at a local family Dollar. The manager is a working manager. She tries to make sure she does something. Yes, she'll get back there to do paperwork, but it's needed. Now, maybe it's because most of my life I've had hard backbreaking jobs, but this job is crazy easy. Especially doing it the way my manager tells me. "Recover as you go. Don't wait till closing to start fixing stuff". Theb, yes there's like a manager and just one CSR, usually me, but we have sections. So as long as I get my section todayz the next CSR focused on his section tomorrow. And the manager and supervisor do their sections, then all in all, by the end of a week, for the most part, by the time inspection happens, all sections are fine enough for. Quick walk through. FOCUS ON YOUR SECTION. Yes, you should do other stuff, but FOCUS on making sure YOUR section is 100%. Now, this is no lie, my FIRST retail job in my 35yrs of life. I'm a Marine vet. I've worked all kinds of factory and warehouse jobs. Within 2mths of working at the store they were ready to move me up to supervisor. Only reason I didn't take it was because then I'd be REQUIRED to stay on site during my break because CSR needs authorization for certain things. I'd rather ride off site during breaks. But I'm pretty adept enough to actually do the managers job. Ive been there for 6 months and have actually done the paperwork for my supervisors and manager a few times when they simply didn't feel well or was so bogged down with worrying about inspections. This job is just crazy easy. I think most people just want to sit behind the register and that's it. Which for me would be shit. The pay does kinda suck, but considering I've once worked in a tree lumber yard making just about the same once. And a fridge factory making less, doing line work like a slave...though I know I can make far more going back to a couple of other factory jobs, this is still the easiest
I am a ASM at a family dollar/dollar tree combo store in council bluffs Iowa and I can verify that the pay you get is less than a McDonald's cashier and nothing has changed about the freight, hour's or the pettyness of the management team there
I worked on the west coast 99only cents store, very similar story c.t. so short staff, employees were always sleeping on the job, people were caught in cotis with employees and managers.
I was an assistant manager at family dollar after 2 years and I was doing everything that I was doing as a cashier smh and he's right the pay sucked as an assistant.... especially working 14hrs a day and it's only you and one other cashier..... they security sucks as well... I was stabbed in the store October 13, 2013.... after that I still worked but they didn't want to give me shit..... the first number they told my workers comp lawyer was highly disrespectful..... I saw that my life didn't mean shit to them smh
I stopped going in those stores because of the heavy Gangstalking by the staff n management...i would rather pay a few dollars more anywhere else, minus the stalking....jeez🤷....Great vid!😉
Finding people that will pass a drug test is getting harder and harder for any company. Beginning to think there are more people on illegal drugs than those who drink beer or smoke cigarettes.
If you work or worked for Family Dollar, then you've already experienced favoritism, discrimination, rarely seeing your manager because their either outside smoking, left early or at home. Your alone majority of your shifts ESPECIALLY CLOSING. You were an ASM who was underpaid with poor training and spent most of the shift on the register. You were manipulated by your SM to do more work and pick up their slack along with other lazy employees. Your schedule consistently changes every day and seems like they dont respect your days off as they try to make you go to work, constant drama in the work place and unrealistic expectations with tasks when you were severely understaffed. I lasted 5 months at Family Dollar because every single time i came in I was harassed because of my weight. (I am skinny) and was always told i need to eat, they were homophobic, and my boss searched everyones personal facebook pages before hiring them. She talked about everybody but barely did shit herself. This company is going downhill fast it seems like they find their management from craigslist or something. I work for Dollar General now but it seems more organized, simplified and less confusing. We will see how this goes.
I am a ASM at family here in TX i been working with family Dollar for 2yrs now i came from dollar general i work there for 5 helf yrs but I was just a cashier. So i know what he talking about because our store manager is almost every there so we do what we can to keep the store going but we all ASM we only have 1 CSR at my store so as assistant Manager we are almost doing the manager job day on and day out.
That woman (Cathy) is crazy. It is none of her business if you have a second job. Most people have to have a second job anyway to keep a roof over their heads!
I work my ass off for them.. 1 employee gets complaints from customers that she's rude , or on her phone. She gets 42 hours a week I get six. Customers love me, they ask me where I'm at, I get phone calls at home when are you going to be at work they asked, why is she there, but she gets 42 hours a week and I get six. Yes I'm part time she's full. I've been there a year she's been there two months. They change management and offered her the job not me. She used to work there and quit walked out. I work my ass off and got nowhere. 6 hours a week what do you do with that. I worked with her last week shift. I clocked her at three and a half hours, on the phone, with the friends, with a a guy that hangs out there all the time oh, that's allowed to be there customers complain because he's rude and creepy. Yet they let him come in and her work. It's not fair
I had a similar experience as a Manager in training for Radio Shack. I quit as they wanted me to work at least 60 Hours a week and the Manager of the store couldn't keep his pants up. He confided in me his various affairs during business hours. More like Radio Shag.
+John Galt Doesn't surprise me at all that they wanted major hours and that the manager was crooked. I've been thinking about doing a video in the future about dishonest management since companies want to act like they all wear halos...
Hey Dave recently dollar tree (family dollar's rival) bought family dollar and merged them together for $2 billion in 2015. So now family dollar will still stay in business but will be owned and run by Dollar Tree which is the largest dollar store in America.
@@inature1179 remember them days my manager hated me tho used the asm spot as leverage and never followed thru I swear dollar stores take more than it seems and it usually falls on the cashiers
I only want to work there so that i can gain experience. Just graduated from college and its hard to find work without experience( i was a nanny through college, im ready to get into my field of study which is the hospitality industry.)
@david gudson hey man I am currently working at family dollar in New Jersey, Camden and I'm an ASM that wants to become an DM and the only way to do that is to be a beast like ya self (fixing stores) you seem to know ya stuff and I really would like if u could give me some pointers on becoming ready to take that next step on becoming an Store manager
Clean out that back room and start from scratch. In a "broken store" odds are nothing is getting out on the shelves. You will be forced to order a certain amount of product, but if your back room is jammed with product you won't have room to receive a new truck, so order the bare minimum and keep in mind that store supplies, (like rolls of register tape for example) count towards your order. I did that until the merchandise ran out. If your DM offers to have a manager from another store come by and help you clean up, see if you can get out of that. Tell the DM you can manage. A manager from another store doesn't care about you or your store. They are only offering to look pretty for the DM. Their solution will be to throw away, (D-100) as much from the back room as they can because it's easy. The problem with throwing it away is that losses even though they are written off will count against you on bonuses. Family Dollar will try to recover store losses of more than 20% out of your bonus! Also, keep in mind that very often a corrupt manager who either neglected or stole from the store rarely works alone. So keep a close eye on the employees that are left over and don't be afraid to dump them if you catch them. Many times a manager is afraid to do this because it means they will have to fill in the extra hours until someone new is trained. Well I'll tell you, that is going to happen anyway if these people are ripping the store off. One last thing... I know that Family Dollar likes having music in the stores, TURN THAT MUSIC OFF! Even though your DM may get on you about the music. It is a distraction and it will keep you from noticing shoplifters. Be aware of your store. Both stores I worked were really bad for shoplifting when I got them. I shortened the overstock on the top of my shelves, I would only have overstock on the shelves against the wall. And no music. I could see and hear the store very well and caught a lot of people that way. If they know you're not a pushover they won't come back. Don't have the isles cluttered on truck day. Family Dollar loves to "stage boxes". Problem is those cases often sit there all week. More clutter means more opportunities for customers to steal. I would often stay after closing to pound some of that out just to keep the isles clear, (this also helps to keep the store looking more clean). Also, depending upon what kind of neighborhood your store is in you may want to have caution about your hours. One of the stores I worked was in a rough area. Family Dollar wanted me to stay open till 11pm around the Christmas holiday, I wouldn't do it. I closed at 9pm every night around Christmas. The DM wanted to get on me about that but I told him, "hey listen, someone got stabbed in our parking lot two nights ago, and that was around 8pm, I'm not sending employees out that late". Eventually he backed off and let me do what I needed to do.
+David Gudgeon I'm actually currently an ASM so I don't have to worry about that as of yet, but also we don't order our trucks Corp. actually do it for us now so since my store is an high volume store (4.5 million a year) we get huge trucks every Monday but me and my manager manage it pretty well. The question I have is how can I get noticed by my DM so I can get promoted to Store Manager.
its my 5th day working here and they only have 5 people working the whole store and 1-2 people working the store at a time and im told to do multiple things at once and fast basically running the whole store myself for 8.50 an hour by a manager who knows 1% english im already looking for a new job so i can leave and if i dont find one soon im gonna just leave cause this is not my type of style do yourself a favor and dont work here
The Family Dollar store in my home town sucks ass bad located in Pittsfield Ma. I've never have seen so many people quit get fired they cannot keep help no matter what. You couldn't pay me enough ever to work at that store or stores
I don't know I just looked at the Family Dollar stock quote today and it's over $108 per share. That ain't half bad. Maybe they hired asset protection associates to cut down on the theft?
I'm dealing with this as we speak I've been working there about to be 3 years I have never called out i have always went in without ever saying no when they needed me, another thing I was there longer than anyone there most of them only speak Spanish I don't get any hours they would hire friends and families and make them assistant managers and play favoritism it's hard the little money I get goes directly on bills I never know when I'm working so when I had another job they would purposely put me on days I couldn't work but good thing that other job was seasonal I unload the trucks, stock , r egister , take out all the trash clean the bathrooms, clean the floors , I do everything ,... I'm a very hard worker I sure as hell earned my hours so all these new people they hired gets 30+ hours and gets the speacial treatment cause they all know each other they've been only giving me 2 days a week I want to report this too corporate but I'll probably be fired I'm always depressed I would like my job if I was treated as equal I don't know what to do I'm trying to look for another job now but I don't want to start from the bottom I left another job to familydollar cause I was getting treated like crap and this company is doing the same thing but worst I always do the work Noone else wants to do and I always finish my job and I'm always picking up after other employees I don't know just letting this off my chest I want a real job I want to feel important I actually think they are stealing my hours also just so they can meet the budget
I've had similar experiences at a lot of jobs over the years. In many places the employees are pretty much considered expendable, so they are not treated well.
Kid u not i was accused of stealing many times while working there but immediately they back off as soon as I tell them I'm taking this to court.. Right after I say that they tried to hit me with the "if you sue us you will no longer be able to work for the company" so I ended up suing for false accusations
When I was there they had a lot of problems with employee theft in many of their stores. I think it makes them paranoid. Glad to hear you were able to hit them back for the accusations.
I hear stuff like that all the time. The USA has a bunch of immature brats working in corporations. How good, hard working, and devoted you are as an employee means nothing."zero" . It's who is kissing up to who. Like children.
Sounds like you’re just the best employee ever. No matter where you go. I’m gonna say you’re doing something wrong making these people think you’re amazing. Lol. I can see through it
Mmm i live in a very high end neighborhood in the suburbs and we have a family dollar. Its rarely had any shoplifting and were onlt robbed once in the 26 years they have been there.
Oh how many workplaces I've put my heart into only to get stabbed in the back first chance they get. I've learned over the years that it is best to know what my job is, and what it is not. And whatever I am not obligated to do, I won't do it. I simply won't. It won't get apprechiated anyway. If it is not my problem, then it won't be me who solves it. They can either pay me to solve those problems, or hire someone to do them. But I won't do the job of 5 after long years of doing it and getting backstabbing in return.
Your level of management. If I remember correctly, up to four is store manager, six is assistant district, and eight is district. But I haven't seen a badge like that in some years so I don't know if they use the same system.
you know something I been seeing something kind of odd at the dollar store in my town now I was shopping it in one day they had all the we giving out job things on the check out so I asked them they giving out jobs the girl goes we did give a job to someone but they never came in so I go back I see new people in right then the next day or so I see more job things every where around the store so one day I tried it no calls back then I go back the get a job here papers around the shop by sales & things then I think maybe they just keeping all them apps on back up if someone quits but just kind of odd if they doing that if they not giving out no jobs really. oh & one time some of the papers had full time one had part time on them for the same job looks like the left hand & the right hand idk just odd.
Thanks for the insight on Family Dollar. I was wondering if Dollar General / Family Dollar would be a good investment since they are talking about merging ... maybe a hostile take over? I can clearly see that would be a horrible idea. Also, it is funny to watch the media and the stock market news about these stores. Yes, I always knew the stores were awful but I did not know that awful. The media in general seems to thing it is a great idea. Wow, this sounds like another "Sears/K-Mart" merger. Will Sears go out of business this year?
I know that Family Dollar want's to become a package store and has said that it will be introducing a beer and alcohol department. Given my experience with them it will only increase the attempts at theft in the stores. This is a bad idea. If they want to improve they need to clean their stores up and design their environments to make them easier to detect theft. And Dollar General is ultimately no better so far as a micro department store is concerned. You know, Family Dollar corporate used to instruct us as managers to go into local Dollar Generals in plain clothes to look around and see if they were carrying anything that we weren't. It wasn't long after Dollar General started opening dairy cases that Family Dollar copied the idea.
By the way, I watched all three videos. Very interesting and a bit of a sad commentary on changes in the economy and the real effect the changes have to the country. Your story echoed a very similar experience a friend of mine had at Autozone. He left the private sector and now is in the Navy. He is a much more happy person now and at least can keep a roof over his family.
As another commenter pointed out I remember years ago going into family dollar and you could be looking in an aisle and all of a sudden you would hear a voice saying you were under surveillance. Especially in the electronics aisle. It was really creepy because I don't think I ever seen that kind of thing in any store but family dollar. And it's true even nowadays there's hardly anyone ever in the stores. Only like 1 or 2 employees. Really strange.
My old boss did they same.we had a great crew. But it didn't matter, they brought a new people do customers hate. But they give them the hours and me, who the customers love 12 hours. It's a crappy company to work for
Its a shame really there is so many things wrong with Family Dollar that there are bringing themselves to the ground. There is no changing it. Its time they close every store
