Tim Gogal has been in the customer experience (CX) industry for a long time and like me is frustrated with the state of affairs. We recorded this interview right in the middle of a pandemic which is challenging industries to rethink how they approach delivering excellent customer experiences. Tim shares a number of his experiences when working with clients large and small.
Join me on another episode of New Normal where I cover people working in the world of designing Experiences.
6 окт 2024
