You are correct when it comes to warranty ! That means the manufacturer is confident in their product to give 5 years warranty ! I have a local dealer that handles this e-bike which makes it even sweeter !
Pedego's warranty is a JOKE! I bought an element 3 months ago, and today I'm going to pick it up from a Pedego repair shop. Since I couldn't bring it back to the Pedego store I bought it from, I'm being charged for labor to fix it. What was wrong? It was throttling itself. It actually accelerated itself inside the store when I was trying to explain the problem to the tech. It took us both to keep it from flying across the store. There's a wiring issue that required them removing the entire wiring harness and replacing it. It took them 7 hours. They're only billing me for 2 hours. If Pedego had any confidence, they'd be paying for this. After the bike was throttling itself, I question whether or not I even want to ride it. Is it even safe? I'm furious with Pedego. I guess it's in the fine print that you have to bring it back to the original purchase location, but that's not practical for me. I travel. I bought the bike in Northern Michigan, and I'm in Texas. I bought it with the assurance that I could get it serviced at any Pedego store, nationwide. That's true, but you have to pay.
I've heard great things about the lectric XP 3.0 which is only $1.2k for the extended range battery version. People have said their customer service is pretty good too. It's a folding ebike with fat tires so you can throw it in the back of your car if you want. It looks kinda like this bike. I'm personally not a fan of that style though because it feels kinda small for me but I'm a bigger guy. I recently bought a pedego city commuter platinum that I plan on using mostly for running errands and riding on paved trails with an occasional visit to some unpaved trails in my town. I liked how it felt more like a traditional bike size wise and it can get up to 76 miles on a full battery. Just waiting for the shop to do a final tune up and add my accessories such as armor inserts to prevent flats, a mirror, a phone holder, a bell, a water bottle holder, and a folding lock that can attach to the frame.
Checking reviews for element vs platinum. dealer wants 2000 for regular. What is the difference besides light, luggage and fenders. Dont think its worth another 800 for platinum.
I'm not a huge fan of how the controller is in that bulbous frame integration area. In fact, I'm not a fan of fully enclosed controllers at all. I guess it's not prone to overheating but still.
Help, please?! I have a brand new Platinum Element and have only been able to remove the rechargeable battery once--and don't know how I did it successfully the first time. What am I doing wrong? For some reason, the key isn't inserting easily/at all.
If you’re in Toronto,then you’re shit out of luck for warranty coverage because the store closed!!!! My platinum has a defective battery and now it’s been 2 weeks,and Pedego Canada says it should been settled by the end of the week!!! 3 weeks later.And for some greedy reason, I will be charged for labour!!! Really on a defective battery what labour is involved!!!
I purchased this bike, (thanks for the review, and info!) I got the thud buster seat post to go with it, however, i dont care for it. Would you recommend using the kinekt XR seat post? I notice you mentioned it, yet didnt use it, on this review. Ive heard some say its a waste of $$ due to the fat tires absorbing a lot of the "shock" Appreciate any reply...🙋♂️
at 12:50 "So, this is a traditional class 3 ebike..." This is not a class 3 ebike. Only class 2 ebikes can have throttles. Class 3 ebikes cannot have a throttle installed on the bike (even if the throttle is limited to 20 mph), despite manufacturers and reviewers trying to convince you otherwise (this was the only way the catagory was allowed to not come under NHTSA authority). (ETA: some class 3 bikes like the Vitilan appear to have "Class 3 legal" throttles that can only be activated for boost while pedaling).In the 20 mph throttle / 28 mph pedal assist mode, the bike technically should only be ridden off road on private land with permission. I know everybody turns a blind eye, on-one cares, there's no way to inforce this etc. but this blurring of definitions will cause problems in the form of increased regulation for the entire ebiking community based on much publisized incidents of those riding bikes that don't fit into the legal catagories. On a positive note, this is a very thorough review of a bike I'd be temped to buy, albeit without having the dealer program it beyond class 2.
@@PyroAnonymous So is this the kind of sport you feel comfortable participating in? It's illegal, but the police turn a blind eye (for now)? And you're fine with manufacturers claiming a bike is class 3 legal in your state when it really isn't?
Damn, you're wrong. The three classes are defined as follows: "Class 1: eBikes that are pedal-assist only, with no throttle, and have a maximum assisted speed of 20 mph. Class 2: eBikes that also have a maximum speed of 20 mph, but are throttle-assisted. Class 3: eBikes that are pedal-assist only, with no throttle, and a maximum assisted speed of 28 mph. All classes limit the motor’s power to 1 horsepower (750W)." Class 3 has a throttle limited to 20 mph max, and can be pedaled up to 28 mph. Do your research.
@@FrancisBeckait's "illegal"? Maybe where you are, but in many locations around the world ebikes are 100% legal. Apparently you're a bike snob who hates ebikes. Keep moving then, get educated, mind your business.
