Topcast x Go Autonomous 

Wolfgang Tatzer, CEO of Topcast, talks about how Quotation Automation is transforming operations in their business.
Context:
The email inbox is an expensive channel to serve but it’s where most customers communicate with you. Asking for product prices and lead times, involving several manual tasks such as gathering information in the ERP, preparing the official documents, and replying back to the customer. It’s time-consuming and prone to errors, leading to higher costs and lost opportunities. Additionally, manual processes also limit the ability to quickly respond to client inquiries leading to potential lost business to competitors.