Individuals who have experienced traumatic events may have challenges in various life domains. Complex trauma can result in elevated risks and increased service needs; typically crisis and emergency based services. To better understand our clients' needs and provide them with the most effective care and intervention, front line workers require an understanding of the impact of trauma. Through trauma awareness, services and eventually larger social service systems can adapt the approach to fully meet the needs of clients.
This webinar will explore these issues and identify how immigrant serving agencies can offer services in a trauma-informed manner, set policies, and encourage interactions with clients that facilitate healing and growth.
This webinar will discuss the following:
• What is trauma?
• What is trauma in relation to the immigrant and refugee experience?
• Why is it important that settlement serving agencies are aware of trauma?
• What impact does trauma have on our clients?
• How can we practice being trauma aware/trauma informed?
5 сен 2024