Delta is the first US carrier that has impressed me in any video on RU-vid. Usually it’s the asian carriers that stand out most of the time but Delta in this video has really been impressive. Their A350 was so well maintained inside, their meals of good quality and IFE was very responsive. Hats off to Delta for their service. 10/10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ and thank you to the channel for great videos like this as always !
DTW is, design wise, one of my favorite airports in the US. It has a very “international” feel including panoramic views, tall ceilings and windows. Reminds me a bit of HND.
Of course, that terminal was designed for and by Northwest airlines. Looks like Delta is starting to listen to the nwa people what world class service means....
I was really impressed when I went on Delta Economy. I had the same trip so about 8 hours. The staff were friendly, got an eminity kit, was served a snack and drink, had a choice between 3 lunches, then they handed out ice cream half way and had a tea and cookie service. There was another meal before landing. A full.meal.
Thanks so much for posting this. I flew Delta (basic economy) round-trip Cincinnati-Paris in October 2019, and my impressions pretty much mirrored yours. Delta certainly has made a major effort to upgrade their economy service (and this extended to the attitude of the cabin crew: on both segments, they couldn't have been nicer or more professional). Like you, I appreciated all the little extras (hot towels, complimentary candy, amenity kits), as well as a noticeable improvement in the meal service (both quantity and quality), not to mention complimentary alcohol. Let's hope that Delta can keep up this momentum!
I was lucky enough to fly on a A350 a few months ago. And even though my seat was just by the engine, I was amazed at how quiet it was compared to other planes.
I have flown between Detroit-Amsterdam, and Detroit-London (Heathrow). The experience is great, even in economy and their meal service has been really nice the past few years! Food is hot, fresh, and looks great and everyone gets a placemat/nice utensils to keep the tray table clean. It really does make you feel like you are experiencing a luxury, even in economy.
Except for American Airlines. The old America West Airlines, a low-cost, leisure market, really shitty airline were a launch customer for the A350. When they merged with the equally shitty USAIR, and then subsequently with a fake-bankrupt American Airlines, they cancelled their order. Typically bad move from a really shitty management team.
i flew many american carriers such as American Airlines and United airlines: the staff on american and united were rude and i flew once on delta on the same route but with the A330 and oh my lord. Delta had given me the best experience ever on a american airline!
Took Delta from Narita to Singapore. Was told not to expect too much compared to Asian airlines. Well, the haters were wrong! Generous US-style luggage allowances, warm service and an overall satisfying meal experience made the trip a truly pleasant surprise.
The Shanghai to Detroit flight is more like abuse to human rather than to the bird haha. I was on DTW-PVG flight last week flying in Delta's premium select cabin but it was still inhumane, especially given the fact that I'm 6'0" and started my journey from MSP.
Long haul economy isn't that bad if you fly on a quiet day. I flew an 11 hour LAX-LHR this past summer on a monday night, got the whole row to myself, i used it as a bed, and slept through the whole thing
Maximus Jonathas have ya not seen the man dragged off the plane a few years back? united has not had a good reputation with their passengers and other things.
Detroit is the best airport for Delta. Very under rated. And the tram is amazing. I also like the Techno tunnel from B - C to A terminal and it's worth the walk
Hey, just wanted to say. i like the fact you focus mainly on economy. It makes a refreshing change from all the other ones that are just all business and first class. Really nice job
I flew an A350 domestically from LAX-ATL. Once the A350 returns from Sydney, it makes a round-trip journey to/from ATL. If you're lucky, you can catch it, although there is no Delta One marketing.
Wow, I was surprised to see my home airport get such high praise! I’m glad you enjoyed the train system... it’s been down since COVID, sadly, but I’m kinda surprised it hasn’t been down earlier, considering this whole terminal comes from when Northwest was using this as one of their biggest hubs quite a while ago! Kudos!
I'm currently in my native country of Sweden visiting. On the way home to New York we'll be flying on Scandinavian Airlines's new A350-900. I am looking forward to it. Thanks for a great report!
slvrbullet22 If you’re lucky in the 1990s and early 00s, you had a CRT TV dangling from the aisle’s ceiling. In the 00s, you might have came across 720P flatscreen TVs that flip down from the PSU.
pneumatic head phones... and projectors with 3 tubes. This is what I am remembering from plane trips in the 90s, on DLs L1011s and 767s. At the end of the flight, a FA went through the aisle with a huge plastic bag and collected these head phones.
I flew that same route in March and I was very impressed with the service and also the comfort of the a350. Compared to other transatlantic economy flights I would say delta rates near the top.
Delta has really stepped up their game in recent months, so that even economy is tolerable now, which is more than I can say for any other airline in the US. Even flying economy on Delta domestically isn't a horrific nightmare anymore. Detroit is a really nice airport. Because I live in the NE and fly Delta I connect through Detroit all the time. Depending on where I’m going, sometimes I have to switch from Terminal A to Terminal C. Delta has both terminals. I've ridden that indoor train a few times. It's lots of fun! I am wheelchair-bound, so if I’m on the train, someone's always waiting to meet me at my destination. The people at DTW are great! Everyone is very friendly. The Delta gate agents are always happy to watch my bag if I have to excuse myself. I’m the first one on the plane, and the flight attendants are so good about helping me get settled and getting my bag in the overhead. Because of my injuries, and the fact I’m in a wheelchair I don't really fly economy anymore. Delta usually upgrades me to Comfort Plus for free. I saw your Biscoff cookies! I love those things! The flight attendants apparently know this, because they always sneak me extras, lol! One of these days, I hope to have enough money to try out Delta One. I want to visit Portugal. It's on my bucket list! And I want to go back to England. So....just how big is the 350?
The Delta McNamara terminal at DTW used to be the Northwest terminal. It’s the oldest terminal in operation at DTW. The North terminal is the newest replacing the Smith terminal which is now being torn down.
Plane Spotting With Nate I actually thought the old terminals were long gone. So I learned something! I watched the new terminal being built from 1998 when I had a satellite office in Detroit (Livonia).
Dave Glo Well like I said, the Smith terminal is long gone. They’ve just recently demolished it or are in the process of demolishing it. It was replaced by the North terminal which opened in 2009 or 2010.
My spouse and I were on our way to Amsterdam last March. During our flight they announced the travel ban because of COVID. Got off the plane and got rebooked on the next Delta flight back to the USA. We hope to get back there soon! Nice video. Delta is the best for overseas travel. That's who we use. No background music... Thanks!
"Detroit's airport seems to be quite new". It was almost 20 years old at the time of this filming. A lesson learned: when you invest in good design, it can last a long time!
I don't even travel that much (and my destinations so far aren't very diverse, but hopefully I can remedy that when it's safe to travel again) but I really like DTW, the lines aren't too long (from my experience anyway) and it's super clean and modern. This isn't my home airport but it's the one that I mainly fly through :D And I also love how unlike other channels you don't put music or a voiceover on your videos :)
Within North America, they are pretty good too. They have more free snack offerings compared to United UA or American AA. I think jetBlue B6 is still better for domestic tho but Delta DL is up there too
Living in southeast Michigan, I use DTW a lot, with Delta. The airport is great and was completely rebuilt when Northwest had DTW as its hub; this was prior to Delta's acquisition.
Detroit Metropolitan Wayne Country Airport was built way back in 2002.It's 18 years old.I really remember the old Northwest counters at this airport way back in 2005-2010.Miss Northwest Airlines.Loved the roar of those Pratt and Whitney JT8D engines on NWA's old DC-9s.I really loved riding on those monorails at Detroit.The airport is old but still looks in good condition as it has been well maintained.Hope you had a good trip.
While SQ is degrading its economy service, DL learns from the old SQ standard. The hot towel, the menu, the drinks and snacks, the cheese and crackers… They remind me of the good old days of SQ.
I actually flew into DTW from Amsterdam on an A350 in April of last year. I loved the airport as it was VERY clean and extremely easy to navigate. I think it took me about 10 minutes to get from immigration to the gate for my connecting flight to Orlando. Admittedly, I travelled with carry-on only, so I could skip the whole part where you have to pick up your luggage and go through customs 🙂
This is my home airport and I love it. After Delta bought Northwest Airlines (previous hub) they did a complete remodel, I think it looks epic! Gotta love the architecture and the tram in the terminal, it never gets old to see it go by or ride in it. Nice job on the video, I have some family in The Netherlands so I’ll probably fly this route and aircraft sometime in the future.
My mom and I flew with Delta Airlines back in 2019. We were able to fly on their Airbus A350 and it was a good experience onboard. Unfortunately, the A350 flight from Seattle to Tokyo we were on ended up delayed for more than 3 hours due to technical issues on that aircraft.
It’s amazing, all of the things that you were wowed by are so basic for airlines outside of the US - hot towels, menus, bottles of water. These are standard on European, Asian and Middle Eastern carriers!
I’ve had some bad experiences with Delta recently, but this looks as good or better than any long haul economy class I’ve ever seen. Certainly better than any I’ve been in.
QUICK DELTA TIP I SAW FROM A FLIGHT ATTENDANT! this is just kind of a cool feature, but if you pull up the flight tracker screen that shows distance in miles/kilometers to your destination, you can hold down on the name until a list of other places pops up, and you can see your distance to any of them!
Delta now has amazing aircraft portfolio...what i love the most based on my experience are...A350, A330 300 neo, and A220.....but especially when flying in economy long houl...i prefer 330 Neo than 350, as for a 220..just an amazing level of comfort for a narrow body
Impressive, enjoyed it. Your videos are my favorite. DL is USA's best airline. Historically, Delta, has always applied their southern hospitality in their service, they're an Arlanta, GA based carrier.
I had the chance to fly with Delta many times, a NRT-PVG (Tokyo Narita to Shanghai Pudong, yes, they offer this route), two LAX-PVG, one PVG-LAX, and one PEK-SEA. I would have to say that even in economy, Delta service is very good, regardless of whether you are flying in 767, 777, or 350. Catering was good, small menu cards, and complimentary beers (I like that). I initially chose Delta because its mileage can be deposited into China Eastern (I live in Shanghai), but I would definitely choose Delta again if I am traveling to US.
And the idea of judging a flight based on what you “expect” is misleading because on some crappier airlines you come to expect less and less. That doesn’t make me want to fly them any more often just because they “give you what you expect”.
Great trip report! A350 is such a beautiful aircraft. It's good that they provided eye shades and ear plugs. I didn't expect them to hand out hot towels for economy class passengers, that was excellent
Certainly a better-than-average flight! Those little extras (including a choice of dinners) can make a passenger feel valued. I appreciate that you really wanted to report on the "regular" legroom, but having a window seat was more important to give us the full experience. I have a Delta pilot in my neighborhood. I must tell him that he "done good"....
Awesome video Felix! It has been a while since I have flown Delta on an International flight.. they have improved tons! Very impressed by them here, can’t wait to try them out myself again! Regards, Brendan
I flew this route a few years back with Delta, but it was a 330 back then. Came in from MSP. It was a Great flight, I always fly Delta as my destination in the US is always Minneapolis. Unfortunately had a 8 hour lay over in AMS, before heading south to Spain 😟.
Just flew LAX-HEL with Finnair's Airbus A350-900XWB, super clean, spacious cabin + i snached whole economy row for my self because the flight was not fully booked [3/4th full] so i got the business class experience :DD also just before landing they played the "northern lights" with the ceiling lights
Delta always wins because they focus on the fine details, I love flying their a350 and it's a bummer that I haven't been able to due to covid19. Delta is so good that I plan to keep my loyalty with them even though I'm based at SFO/SJC now.
Thanks for sharing! I'm just booking my trip from Italy to Florida, this video definitely helps me in the choice of the carrier, while Delta already was my favorite company! Too bad I can't right now now take a little stop in Detroit, my beloved birth and childhood city, but I'm confident it will be very soon! Flying over Lake St Clair while approaching DTW excites and moves me every time!
Ive flown American Airlines to spain my mom my sister and I were upgraded to premium economy on the way and hear me out the beef pasta on the 787 was a belly stuffer it was so good along with the fruits and yogurt in the morning for breakfast
I flew Delta a few days ago from MSP to AMS. The service was rough, to put it politely. You can sort of feel the resentment from the flight attendants as you board. I try to be as nice as possible, always saying please and thank you and smiling - to make up for other, rude passengers and the fact that the FAs are so underpaid - but I still disembarked feeling sad about the whole experience. The menu cards and newly-formatted meal service would have seemed so much better if it had been executed by the KLM FAs from my outbound flight, all of whom were wonderful. I had chosen the Delta flight for my return to have a few more hours at home, but frankly I regret not catching the KLM flight.
DTW is my favorite airport I live near Detroit and I flew on Delta on their 3 year old Airbus A330-300 from Detroit to Amsterdam it took 8 hours and gate number was Gate A38
In December I flew delta one on their A330 from Minneapolis to Honolulu and it was AMAZING. The service was great, food, WiFi. And the seat was super comfy too. Edit: I flew to Phoenix from DTW and saw the train. I thought jeez DTW is modular af.
Detroit is Delta's second largest hub after Atlanta. It was Northwest Airlines largest hub. Detroit Metropolitan Airport was recently voted the best mega-size airport in the United States.
Detroit Airport is my favorite airport. The terminal is so well maintained and clean, very efficiently run. You rarely wait in lines ever. Most terminals its age are so old and raggedly. The steel and glass design has aged well. It’s a European airport in America.
Very cool video! A few minutes before I watched this, my nextdoor neighbor sent me a text, stating that she would be flying on a Delta A350. She's a flight attendant for Delta and it would be her first flight on an A350. It's also one of their newest planes. She's excited, as am I for her. Thank you for sharing this video. I've found it to be very informative and interesting. Have a great day. 😄👍👍
I remember a time when all the u.s air carriers provided a meal on flights that were 2.5 hours or longer in length even domestically. Now most of the domestic u.s carriers provide a purchasable box of miscellaneous goodies. It seems as though Delta is trying to align back in par with a more reasonable economic experience.
Delta international is quite good. I did a round trip to Europe recently on them in Comfort+ and the service was exceptional and meals were very good. The domestic Delta leaves a lot to be desired.
Usually the bulkhead seats don't have a window, this seat has got to be the best seat ever. Two windows, extra legroom, direct aisle access, with the first class service of Delta. What more can we ask for.
Too large of an aircraft. Airlines are having more and more trouble filling large aircraft. The sweet spot is A330neo, 787-9/10 and A350-900. And that will probably change in the future as narrow body aircraft become more capable.
I love Delta, my favourite airline, excellent, consistent in-flight service with nice touches, like a menu, hot towel. Makes a passenger feel important. You mentioned that you wanted to see if the A350 lived up to it's hype. Did it?
