TRIPREPORT | Lufthansa (ECONOMY) | São Paulo Guarulhos - Frankfurt | Boeing 747-8i 

Wait, so there’s no free wine and snacks in the galley anymore? KLM and Air France still do this. Damn, I need to prepare 😂 first time flying Lufthansa since 2018 long haul. Watching and reading all these reviews makes me terrified! 😬

Even pre-pandemic, LH was the most intent of the EU3 on turning into an LCC (e.g. no more breakfast in economy from the eastern half of North America).

Yes they were amazing and as you say offered a hot breakfast. Catering is not an expensive operational cost and the pax pays in their ticket.

@@peterfinn6098 Unfortunately, catering is a cost intensive item. Take a simple bread-roll, for example. It cost much, much more than at your local bakery shop. And Lufthansa is primarily operating out of one of the most cost intensive countries of Europe.

@@Schrottkralle obviously but the passenger pays for that in their ticket price and no excuse to cut that from the economic operating catering costs. Cut other costs instead like useless connectivity and heavy monuments in premium class. Plus management costs and airline staff etc etc. No issues before.

I flew LH before Corona from Germany to the Baltic states and to Portugal. And it was already the same shit. A slice of bread either with cheese or Salami and a drink. My seat was broken and the crew didn´t care, they acted arrogant, stressed and unprofessional. On the Portugal flight we had a 2 hour delay, already being in the cabin. If you fly LH: BYOM (bring your own meal...) 👎👎

Right - Lufthansa's meal service is just a joke 🤣 Take your own food on board, that's the best advice.

5stars at Scamtrax should not be something to praise about, right?

Ask Skytrax aka Skytrash

They paid for it.

bruh u get to fly the 747 what else do ya need

@@shivas9681 Quality food to start.

Why do you say that Eurowings is even more worse?

What about Condor? I think they doing a pretty good job :)

I don't understand how they even earned that fifth star in the first place.

Lufthansa is representative of the decline of your entire nation. Germany seems to be going backwards despite its supposed progressive agenda over the past 20-30 years

Germany is a much worse country in all other matters as well

1. I absolutely agree that the quality of Lufthansa's in-flight service and especially catering has declined disappointingly in recent years (since the beginning of the pandemic). Lufthansa needs to work on the quality of its service in Economy. 2. I don't know which prices you are referring to. As someone who travels regularly between Germany and South America, I cannot confirm that LATAM is "a few hundred euros" cheaper. I just checked again and Lufthansa is now a rather cheap provider for flights to Brazil at regular prices (my considerations do not include special offers, of course). 3. On long-haul flights, there are differences in comfort between airlines, even in Economy. Let's take LATAM and Lufthansa as an example: I consider the Economy cabin on Lufthansa (they use 747s on flights to Brazil) to be more comfortable than on LATAM (777 on flights to Frankfurt), as the cabin seems wider. In addition, I think the service quality of the flight attendants is higher with Lufthansa than with LATAM.

I was so pleasantly surprised by LA's catering on my recent MIA-GRU flight.

LATAM is also a full service carrier lol, I doubt you’d get worse food aboard LA

Exactly, I had breakfast as well, they told me I’d get pancakes with jam. What I got was dough pudding (i think it’s because it was raw) with some weird yellow sauce that they didn’t say anything about and the jam. I almost wanted to ask for the eggs instead which was the other choice but I thought I’d probably get food poisoning from that so I just didn’t eat anything

Air France in my experience are great in Economy, even offer wine :)

Lufthansa food in economy is like a struggle food now. Reminds me of meals I had when living in the dorm with zero money. Disgusting

Swiss seem to be the leader in customer services and experience now when flying SkyTeam to and from Europe. I’ll gladly go with Swiss and not worry about delays and cancellations even though not every airline is perfect. From all the RU-vid reviews they have a more consistent service and Zurich is much better to transit.

@@JeanClaudeCOCO Swiss is in Star Alliance…

What seat number?

@@JeanClaudeCOCO 53D

@@raymondpratt4467 thanks

@@JeanClaudeCOCO you’re welcome, Jean Claude. I just took a round trip in W (premium economy) on both Virgin Atlantic’s B.789 and A.333 on the JFK - LHR - ATL route that was exceptional. I will probably post it on Skytrax, should you be interested, Jean.

You cannot compare meals from western airlines... ever :)

Thai doesn't need to compete against low cost airlines

@@g__e__o but lets remember Thai is basically already bankrupt

@@mercybalones4670 and I still able to provide better meals than most western airlines

​@@mstrmren Yes it has to. Have you heard of air asia. It is probably even bigger than ryanair. And the service is truly amazing compared to ryanair or wizz air.

Good to know

@@dennisrettke Swiss is the better option if going long haul to Germany, Austria, Switzerland of course. Much more consistent.

Yes I agree. The crew are generally very friendly (at least in my previous experiences flying with them). It boils down to luck I suppose.

@@thmsrttg unfortunately this is the only positive quality of Lufthansa that remains :( I really like the Lufthansa crews (I guess I'm a bit biased as a German) but the airline reminds me more and more of a low cost carrier. Flew the A340-300 from Singapore to Frankfurt... flight was ok - the food was bad. A week after I flew to Rome with the A320neo - legroom? Non-existent

Do you reckon it could be due to the point of departure being Brazil that the catering is bad, whilst to other destinations its a whole lot better?

and they hold 5 stars awarded by Skytrax. Sorry, Skytrash...my a**

What is AV?

I agree about Lufthansa but to be honest BA food is awful in economy.

The real problem is Lufthansa's frequent flyer programme. They used to have an attractive one, but around the same time when American, Delta and United unisono demolished their competitive programs into the disgusting shit which it is now, LH also changed theirs into what we have now. Completely unattractive. I travel A LOT, A LOT. I am probably beating a few CEO's when it comes to "time spent not being home", but I only do project-specific one-project-at-a-time roundtrips or multi-segment trips in one specific target region. This means: I fly somewhere for an entire week, often have to sacrifice 1/2 to 1 Saturday and 1/2 to 1 Sunday to travel to and from the airport, and then I stay at my destination without flying around there. This accumulates miles, lots of miles, yes, but NOT ENOUGH ANYMORE to get any decent status. Despite being a superfrequent and superloyal international flyer I cannot hit Executive Platinum, Ambassador or whatever despite focussing on one airline / network. It's absolutely insane how they tweaked theiir programs to a very specific kind of frequent flyers which does not really bring that much total cash. At the same time, just 2 days ago on a flight from Dallas to Munich, I sit next to a hot young woman who, judging by what she was doing on her laptop, was working in a typical useless cliché-USA, admin-heavy, e-mail-heavy, blabla-heavy, no GDP-relevance job ...and she was already Executive Platinum just by flying short legs in the USA and Canada. I was grounded from February 2020 to April 2022 due to Covid, and I might manage to hit Platinum with American Airlines this year. They also have diminished the miles you get when flying with a One World partner airline - another blow for regular international frequent flyers. And Lufthansa has done exactly the same. It is super annoying and it makes me hate flying internationally more and more since most companies do not grant business class travel anymore due to personnel cost savings.

Korean Air and air china have their 747 whits wider economies and I see better service. Maybe is not like other Asian airlines, but very good food. You would not go hungry :)

I miss the yellow bird and grey underbelly

Skimping on the gold/yellow paint, skimping on the catering. See a pattern here?

@@JBM425 yeah they are going downhill fr

Of the domestic airlines in Brasil, I find Azul is overall the best but there’s not much in it really they are all just standard airlines. If you’re flying to GRU from another Brasilian airport for your long haul connection you need to use a bus from Azul’s terminal to T3 but it’s no big deal.

@@paullewis2413 They are building a monorail now.

Das, was die Ticketpreise in die Höhe treibt, sind die teils immensen Zusatzkosten, wie z b. die jedes Jahr steigende D-Luftverkehrssteuer und unverschämt hohen Flughafengebühren. Das hat man auf Flügen NACH Deutschland nicht. Diese Kosten sind meist höher, als der eigentliche Flugpreis. Eine Logik, die ich nie verstehen werde: viele schwärmen von günstigeren Airlines aus dem (niedrigpreisigeren) Ausland und verteufeln die im Hochpreisland D beheimatete Lufthansa. Irgendwo muss LH Kosten sparen, da das definitiv nicht an der Sicherheit gemacht wird, ist das Catering das geringere Übel. Und a propos Gehälter: die sind mittlerweile europäischer Durchschnitt. Es ist eben die nach wie vor vorhandene Mentalität, Champagner zim Preis von Mineralwasser, oder VW bezahlen, aber Mercedes geliefert bekommen. Typisch deutsch.

@@Schrottkralle Mag vielleicht stimmen, dass in Deutschland hohe Flughafengebühren verlangt werden oder die Steuern jedes Jahr steigen, aber bisher kam Lufthansa für unsere Reisen, egal ob Kurz- oder Langstrecke, nie in Frage einfach aufgrund der hohen Preise! Und ich möchte auch noch einmal anmerken, dass Lufthansa sich selbst immer als eine der besten europäischen Fluggesellschaften genannt hat und natürlich für mehrere Jahre lang einen fünften Stern erhalten hat. Und wenn ich solche Versprechungen mache, sogar eine fünf Sterne Zertifizierung erhalten habe, dann kann ich für die 150€, die ich pro Ticket mehr bezahle, auch einen dementsprechenden Service in allen Klassen erwarten. Das hat nichts mit deutscher Mentalität zu tun.

Unfortunately, this is the standard meal in economy seat. Vegeterian pasta ans bread will be served in every long-hour economy seats. You should buy at least premier economy seats in order to eat meat or fish meals.

That is definitely not correct. SWISS also only offers a breakfast box in Economy on these routes.

My experience from the last weekend (Zurich to Narita): hot meal after take off, hot meal before landing (scrambled eggs), snacks in the galley.

@@radekmicka482 No one talks about the flight to Narita, do they? Already in 2018 SWISS had only one breakfast box and on my flights ZRH - GRU and GRU - ZRH in September 2022 they still had these breakfast boxes. See this video from 2018 at minute 5:00 ( ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-leO1PvILIQk.html )

That’s why it’s in fact been downgraded to 4 stars again.

"If Ryanair served food."

It’s near the top of list of airlines I want to try. I cannot wait for Taiwan to reopen to tourists, I love the country! 🙏

Could be his status and he got priority boarding.