Troubleshooting: Bluetooth speakers - Unable to connect 

Omg thank you. My Bluetooth couldn't find the speaker. I looked at so many RU-vid videos but all failed to work. Finally I said let me speaker for sony speakers specifically. Finally got to this video. Did the hard reset and right away Bluetooth found the speaker again. Waisted 40 minutes until I found this video. I have the xb41.

Bro come on why y’all speakers doing that mines won’t connect or nun

My XB-40 suddenly cant connect to any of my devices which includes both Iphone 11, Ipad pro and also my Laptop. Ive done the reset button and also the factory reset method both didnt work. After the reset i turn it on, the power button light first then only the Extra bass and the front led lights up (Is this normal?) but the bluetooth will not light up. After i press and hold the pairing button the Bluetooth lights up but theres no voice instruction coming from the speaker and still doesn’t show up in any my devices. For now it can only work via AUX plug in. Plsss help me. Tried everything cant get the bluetooth to work!

None of this is working and I have only had this for 2-3 weeks🤦🏾‍♀️

Thank you I was having problems pairing my speaker and this is really helpful thanks Sony support

My little $60 Sony Bluetooth speaker can't connect with my phone, or laptop, so I broke it and threw it in the trash LMAO!

None of this worked the Bluetooth light is flashing but the speaker won't show up on any device.

Have the SRS XB20 and can't get it to pair with phone. Was not holding power so bought and replaced battery. Seems to be fully charged but will not pair with phone. Have tried all the troubleshooting and no resolve. Was a great speaker until it failed. Let me know if there is another solution to this issue.

Can you please help me my sony mhc v11 Bluetooth has a problem when i pressed it the Pairing word does not appear so it only says Bluetooth audio and it was not showing up in my phone and other else phone

Sony gtk-xb60 speaker. My bluetooth just stopped connecting. I cant find it on my devices, phones etc. I even tried resetting everything on this damn thing and still wont work. Any help??

Wot to do if I can’t connect to my Sony xb 5 . I tried to hold the Bluetooth button and connect but the light went back to normal

Mine connects its when i play music the sound is staticy but when others do it it works perfectly fine

I have a gtk-xb60 and before i will turn it on and it will connect to my phone right away without any problems, but idk what happened but i tried to turn it on and it didn’t connect. Every time i turn on the speaker it would make a noise and the bluetooth light will be flashing, but now when i turn it on it doesn’t make any noise nor does the bluetooth light flash. Do any of you guys knows how to fix this problem ? (the light around it turns on so ik the speaker still works)

I got a new phone and it won’t connect to my speaker but on my old phone i didn’t turn off my Bluetooth so I think my old phone is still connected to the speaker but how do I connect my new phone to the speaker I tried seriously everything

Hello, There! Do you know by any chance if one can use XB40 and XB30 as a stereo pair? One can certainly make a Party Chain out of two different models, but can they work as L and R channels of a stereo pair?

Hi , I am now selling my speaker because I am sooo tired that sound goes low when it's 30% left of the battery , is this irritating others out there ??? and is there a fix to this ??

I got one of these for Christmas, and it worked well the first two days. Even this morning, I wasn't having any trouble. But now, my phone won't even pick up the Speaker. Bluetooth is on, I've tried NFC, and it won't work with an AUX cord. This is ridiculous.

How about a video on connecting 2 XB41'S?? Very confusing options, NFC or BT on the speaker or Music Center or BT with the phone?? Also i have a Galaxy Note 9 with Dual Audio connect! 🤔

I just bought the xb90 a week ago, and it wont connect to any iphones, only androids. I’ve tried with 4 of my friends iphones(7,10,10 max,8) but they cant connect no matter what i try, my note 9 connects perfectly every time, do you have a solution?

My Apple TV will not pair or recognize the Sony SRSXb30 speaker, just keeps searching for the signal. What can I do?

Hey What about Sony MHC-V11 can not connect on bluetooth the light is blinking but i can not find speaker on my phone ? can i change bluethoot component ?? somehow ??

I have this speaker since 9 months ago, it always worked perfectly until now. When I turn it on, the speaker just dont search for any connection and its paired with my phone and laptop. Its like the bluetooth just broke up.

I have 2 of these and neither will work when I connect a device with the aux cord. The aux cord is fine because the sound comes out of my headset when I connect it. Please help.

i have sony xrs-xb30. recently the battery got low and after i charged the speaker it doesnot show as a bluetooth device in my smartphone. i am unable to connect it to my smartphone or laptop. the sound of the speaker which used to connect by saying bluetooth pairing is also gone. i tried resetting too but that doesn't work either. Is there a solution ? Could you please help. thank you!

Bluetooth won’t enter pairing mode (not flashing). Any fix?

Hi, I'm having all kinds of problems with my 2 SRS-XB32 Bluetooth Speakers.The app is extremely "finicky" when trying to pair and especially when trying to group the two together.And worst of all is that on several occasions after less than 2 hours of use they will go to half volume (battery saving mode?) and say "needs charge".Unfortunately they were a Christmas gift and are beyond BestBuy's return time so I doubt they will give me a refund.Any help here?Thanks.

My speaker( srs-xbo1 )was perfectly fine and connecting to my android device and now I got iPhone and it won’t connect and I tried everything from the video above

I'm in USA, own one XB60 speaker, but recently it's Bluetooth function does not works well , can not go go pair mode any more. Turn it on, the bluetooth light keeps flashing, hold function for more tan five seconds, the light does not change mode and no voice guidance. I tried reset and even go back to factory default setting, but nothing changes. Right now it can only work in Audio in mode. Please help to fix it. Thanks.

My xb60 just stopped charging but will work when plugged in? Any suggestions.

The phone pairs/connects to the speaker but cannot get any sound out of it. If we hook the speaker up directly to the stereo system with the cables it works fine. What’s wrong?

The idle lights come on when plugged into a wall ouylet but the power button doesnt respond at all. Im located in new york city and the model number is gtk-xb7

Anyone get their speaker where you turn it on after charging for hours, it then only lights up power button. Then the Bluetooth light comes on. After that the charge light flashes orange 3 times then it turns off. I can’t get it to turn on :-(

My speaker 🔊 connects via Bluetooth but no sound. I hear a clicking sound when turn up the volume. I have tried resetting the speaker and removing old Bluetooth settings on my phone.

Mines connected and no playing music at all. Its coming on and lights are showing

Hi I can't connect my srs xb22 with my Samsung TV, please help

I have the xb90 I purchased from Best Buy and it literally stopped working won’t turn on no lights turn on nothing happens and it did this the day my return/exchange expired help me

i wish i can also pair my xb30 and xb31 on a sony store. Im about to buy a xb31 today but due to i cant connect my present xb30 to 31 so I just stick with my xb30 :( I also did the steps i have search and other says it works for them. First thing i did is connect my phone to xb31 and clicked the wpc then i clicked + button together with add on xb30 and when i click party chain in sony app it says no other speaker can connect.

Not very helpful. Mine sometimes just fails to pair. When it does, no sound. And if there's sound doesn't last more than 10 minutes. This speaker is so unsonylike

none of this work my bluetooh light just flashing but it don't show up on any device (fixed it)

My Moto C Plus is suddenly not connecting to SRS XB31 !!!!! Help me someone..... Reset the speaker but no avail....

Nothing works on us. Whenever I pair our sony speaker, hold the bluetooth button, it says "not in use"

Wow this just fixed, speaker was connected to another

THANK YOU!

Hello i have sony mhc-v82d until yesterday it works without problem. But i turn it off, to take it in another room and now i cant find it on bluetooth. Can someone help me to solve this problem.

Only the Bluetooth light is flashing but won’t connect to my device?? It doesn’t show on my Bluetooth settings either

How do i get my phone to connect to my Sony Home Audio System Shake-33

I have also same problem with mhc v82d .bt is connected but doesn't show on speaker display , and can't play audio

When i turn on my xb30 it turns on the whole thing like the lights,extra bass and power but the blutooth light is not blingking and when i try to hold the power button the bluetooth light does light up but still wont connect,my phone cant search for it

our MHC M40D is not connecting to bluetooth and if its connected it disconmects rightaway

This is not what i was looking for

Why can't I play anything through aux cord?

Tq it was connected to my phone, when I switched the Bluetooth off my phone, it connected to my ipod...

None of that helped

My sony h ear go isnt conneting after doing all of these

This was so not helpful. I had been buying Sony my entire life. The last home entertainment system was a disaster, now their Bluetooth speaker stops working on me. Sony is a dead company, never again will they get another dime out of me.

Mine keeps cutting off every 30 seconds. Fully charged, paired correctly. I bought it 4 months ago. Money down the drain. 👎

I don't understand why people like to pair other people's phone's it's really annoying 😡

Sony xb31 Canton connectie to another phone

5 ?

Pendrive not reading

my xb-31 isn’t workinb ;-;

i was unpair and now he not show speaker name in bluetooth

Mine wont even appear on my phone under Bluetooth ,

ii have 3 sony devices, none of them connect, never again will i buy sony products

Mi mine will not hook up to my iPad no matter what I do. Are you kidding me s Sony?

Mine wont blue tooth to anything not impressed

My Sony GTK XB7 will not connect no matter how many of Sony's troubleshooting methods I try. Anyone who reads this save your money or invest in a speaker that isn't as shitty as Sony's products. P.S. Sony customer service is surprisingly even shittier than the speaker, yes I know hard to believe that's even possible.

बैटरी खराब हो गई चार्ज नहीं हो रहा

Well this didn't help a damn bit

The fucking device wont work

All hail the Xperia phones

Come on, all of this is obvious

Typical Sony Too much tech, no usability

Funny none of these are the problem